Product Warranty
iBaby Warranty
Return Policy
For product or products purchased (the “Product”) directly from iBaby’s website (www.iBabylabs.com),
this return policy allows you to return the Product after obtaining an iBaby return material authorization
("RMA") during the 30 day period following date of shipment by iBaby. If the item is returned in its
original condition, unused, and in the original packaging in accordance with this policy, we will exchange
it or offer a refund of the purchase price paid, which refund will be made by crediting the account used to
make the original purchase. The RMA may be obtained by contacting our Customer Service department.
The Product must be received by iBaby within 10 days after issuance of the RMA.
All Products must be packed in the original, unopened and unmarked packaging including any
accessories, manuals, documentation, and registration that shipped with the Product. The RMA number
must be included with the returned Product.
Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not
refundable. You are responsible for and must prepay all shipping charges and you shall assume all risk of
loss or damage to the Product while in transit to iBaby . If you return the Product to iBaby (a) without a
RMA, (b) beyond the 10 days RMA issuance period, or (c) without proper packaging, iBaby retains the
right to either refuse delivery of such return or charge you a restocking fee. The time to credit your
account may vary, depending on processing time.
365 Day Limited Warranty
iBaby Lab, Inc. ("IBaby ") warrants the iBaby hardware (the "Product"), and only the Product, against
defects in materials and workmanship under normal use for a period of one year (365) days from the
date of purchase by the original purchaser ("Warranty Period"). Under this Limited Warranty, if a defect
arises and a valid claim is received by iBaby within the Warranty Period regarding the Product, at its
option and to the extent permitted by law, iBaby will either (1) repair the Product, using new or
refurbished replacement parts or (2) exchange the Product with a new or refurbished Product. In the
event of a defect, to the extent permitted by law, these are the sole and exclusive remedies.
The warranty for the replacement Product or part assumes the original Product or one-year (365) days
from the date of replacement or repair, whichever is longer.