Warranty

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Warranty Terms & Conditions

Is my guitar under warranty? How long, what specific parts?

Ibanez Electric Guitars and Basses Limited Warranty

Ibanez Electric Guitars and Basses sold in the United States are warranted by Hoshino USA. The

follow information is from the Hoshino warranty card. Please note that this information is only

for Ibanez electric guitars and basses sold by authorized dealers in the United States.

Please return your completed Ibanez Warranty Card within 10 days of purchase to ensure proper

owner registration of your guitar. This Ibanez Electric guitar ("Instrument") is warranted to be

free from defects in materials and workmanship to the original owner, subject to all the following

terms and conditions:

Warranty Time Period:

The Warranty provided herein is for a period of one (1) year from the date of the original retail

purchase.

Warranty Coverage:

This Warranty is given by Hoshino (U.S.A.) Inc., 1726 Winchester Rd., Bensalem, Pennsylvania

19020 ("Hoshino") only to the original purchaser of this Instrument. Hoshino will repair or

replace any part or parts of the Instrument which may prove defective under normal use and

service during the one(1) year Warranty Time Period stated above (which Hoshino’s

examination shall disclose to its satisfaction to be thus defective. This Warranty does not apply

unless you provide a copy of your original sales receipt.

This Warranty Does Not Cover:

This Warranty does not cover: (a) any non-factory-installed electrical/electronic components or

tuning hardware; (b) damage or defects due to alteration, misuse, abuse, normal wear and tear,

extremes of temperature or humidity or abnormal strain; (c) accidental or intentional damage; (d)

damage

in shipping; (e) the repair or replacement of expendable maintenance items including, but not

limited to, strings, tuning machines, or scratched pickguards; (f) normal fret wear; (g) plating on

metal parts; (h) cracking or other damage to the finish; (i) any damage from accessories

(synthetic straps, etc.); (j) an Instrument whose serial number has been defaced; (k) tonal

characteristics (tone is a subjective matter and is not warranted); or (l) any Instrument purchased

from other than an authorized Ibanez dealer.

Summary of content (7 pages)

PAGE 1
Warranty Terms & Conditions Is my guitar under warranty? How long, what specific parts? Ibanez Electric Guitars and Basses Limited Warranty Ibanez Electric Guitars and Basses sold in the United States are warranted by Hoshino USA. The follow information is from the Hoshino warranty card. Please note that this information is only for Ibanez electric guitars and basses sold by authorized dealers in the United States.
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To Obtain Warranty Service: To obtain warranty service, the Instrument must be returned to Hoshino at its address listed above through an authorized Ibanez dealer. A return authorization number, to be obtained from Hoshino Customer Service Department, must be written in a conspicuous place on the outside of the return shipping carton or the return will be refused.
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The Warranty provided herein is for the lifetime of the original retail purchaser, except for any factory-installed electrical/electronic components or tuning hardware, the Warranty is for a period of one (1) year from the date of the original retail purchase. Warranty Coverage: This Warranty is given by Hoshino (U.S.A.) Inc., 1726 Winchester Rd., Bensalem, Pennsylvania 19020 ("Hoshino") only to the original purchaser of this Instrument.
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instrument by other than Hoshino, or not specifically authorized by Hoshino, will terminate this Warranty. Warranty Limitations and Disclaimers: Hoshino’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES, SHALL HOSHINO BE LIABLE FOR ANY INCIDENTIAL OR CONSEQUENTIAL DAMAGES.
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Return the Product and a copy of the original sales receipt for the Product to the authorized Ibanez dealer who sold the Product. If you are unable to return the Product to the authorized Ibanez dealer who sold the Product, return the Product and a copy of the original sales receipt to any authorized Ibanez dealer.
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(6) Any damage to the Product in shipping; (7) The plating on the metal parts of the Product; (8) Any Product whose serial number or model number has been altered, tampered with, removed or defaced; (9) Any tonal characteristics (tone is a subjective matter and is not warranted); or (10) Any Product purchased from other than an authorized Ibanez dealer. LIMITED WARRANTY LIMITATIONS AND DISCLAIMERS. HOSHINO DISCLAIMS ALL OTHER EXPRESS WARRANTIES.
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Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.