Datasheet

01-11-2007 35
OpenPower SAP HW Warranty Service Upgrades
These ServicePacs provide up to 5 years of hardware maintenance service incl. the warranty period with a Same Business Day response.
5 x 9 IBM On-site Repair, SBD Response Time = Call registration no later than 12:00 hour in order for SBD Response to be carried out.
7 x 24 IBM On-Site Repair, SBD Response Time = Call registrated after 18:00 hour will be served with an average 6 hour response time.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0178 on www.ibm.com/common/ssi
Type Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR
3 5days x 9hrs - SBD response PC350 38R3855 10.100 1.360 11.424 12.300
3 7days x 24hrs - SBD response PC351 38R3856 14.523 1.960 16.426 17.685
4 5days x 9hrs - SBD response PC352 38R3857 14.939 2.010 16.897 18.193
4 7days x 24hrs - SBD response PC353 38R3858 20.041 2.700 22.667 24.405
5 5days x 9hrs - SBD response PC354 38R3859 20.861 2.810 23.594 25.404
5 7days x 24hrs - SBD response PC355 38R3860 27.149 3.660 30.705 33.060
9124 HV4 720 see above
3 5days x 9hrs - SBD response PC376 40M6810 2.619 353 2.886 3.205
3 7days x 24hrs - SBD response PC377 40M6811 5.505 741 6.065 6.736
4 5days x 9hrs - SBD response PC378 40M6812 6.694 901 7.375 8.190
4 7days x 24hrs - SBD response PC379 40M6813 10.547 1.420 11.618 12.903
5 5days x 9hrs - SBD response PC380 40M6814 10.757 1.450 11.850 13.160
5 7days x 24hrs - SBD response PC381 40M6815 14.826 2.000 16.332 18.138
9123 HV2 - see above
1A1, 1A2, 1A3 see above
1A4, 1A5, 1A6 see above
1A7, 1A8, 1B1 see above
1B2, 1B3, 1B4 see above
1B5, 1B6, 1C1 see above
1C2, 1C3, 1C5 see above
1C6 see above