Datasheet
01-11-2007 36
OpenPower SOF HW Warranty Service Upgrades
These ServicePacs provide up to 5 years of hardware maintenance service incl. the warranty period with a Same Business Day response.
5 x 9 IBM On-site Repair, SBD Response Time = Call registration no later than 12:00 hour in order for SBD Response to be carried out.
7 x 24 IBM On-Site Repair, SBD Response Time = Call registrated after 18:00 hour will be served with an average 6 hour response time.
For details on this offering - refer to announcement letter ( PLET ) ZS04-0178 on www.ibm.com/common/ssi
Type Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR
3 5days x 9hrs - SBD response OP01 40M6822 2.619 353 2.886 3.205
3 7days x 24hrs - SBD response OP02 40M6823 5.505 741 6.065 6.736
4 5days x 9hrs - SBD response OP03 40M6824 6.694 901 7.375 8.190
4 7days x 24hrs - SBD response OP04 40M6825 10.547 1.420 11.618 12.903
5 5days x 9hrs - SBD response OP05 40M6826 10.757 1.450 11.850 13.160
5 7days x 24hrs - SBD response OP06 40M6827 14.826 2.000 16.332 18.138
9123 HV2 710 see above