Datasheet
01-11-2007 67
IBM Remote Support Line for VMWare
IBM Remote Technical Support for VMware provides 1 and 3 year offerings with either 7x24 or 5x9 coverage, packaged within a ServicePac.
Remote Technical Support via the Support Line Service for Customers running a VMWare environment on their IBM System x or BladeCenter.
For details on this offering - refer to announcement letter ( PLET ) ZS03-0148 on www.ibm.com/common/ssi
DESCRIPTION Years Coverage for Pac ePac DKR Euro € NKR SKR
VMWare for System x 1 2 Way @ 7x24 PC209 96P2850 14.612 1.970 16.527 17.795
VMWare for System x 1 4 Way @ 7x24 PC210 96P2857 26.918 3.630 30.444 32.779
VMWare for System x 1 8 Way @ 7x24 PC211 96P2858 48.069 6.470 54.364 58.533
VMWare for System x 1 16 Way @ 7x24 PC212 96P2859 76.910 10.350 86.982 93.653
VMWare Infrastructure 3.x Support 1 2 Way @ 7x24 PC660 12X6780 8.867 1.190 9.233 11.113
VMWare Infrastructure 3.x Support 3 2 Way @ 7x24 PC664 12X6784 25.271 3.400 26.313 31.672
VMWare Infrastructure 3.x Support 1 4 Way @ 7x24 PC661 12X6781 13.493 1.820 14.050 16.911
VMWare Infrastructure 3.x Support 3 4 Way @ 7x24 PC665 12X6785 38.456 5.160 40.042 48.197
VMWare Infrastructure 3.x Support 1 8 Way @ 7x24 PC662 12X6782 23.774 3.190 24.755 29.796
VMWare Infrastructure 3.x Support 3 8 Way @ 7x24 PC666 12X6786 67.756 9.100 70.550 84.917
VMWare Infrastructure 3.x Support on BladeCenter 1 Blades @ 7x24 PC663 12X6783 62.070 8.330 64.629 77.791
VMWare Infrastructure 3.x Support on BladeCenter 3 Blades @ 7x24 PC667 12X6787 176.900 23.740 184.191 221.702
VMWare Infrastructure 3.x Support 1 2 Way @ 5x9 PC797 46D3512 6.690 898 7.291 8.380
VMWare Infrastructure 3.x Support 3 2 Way @ 5x9 PC801 46D3516 19.064 2.560 20.775 23.879
VMWare Infrastructure 3.x Support 1 4 Way @ 5x9 PC798 46D3513 10.180 1.370 11.095 12.752
VMWare Infrastructure 3.x Support 3 4 Way @ 5x9 PC802 46D3517 29.014 3.900 31.619 36.342
VMWare Infrastructure 3.x Support 1 8 Way @ 5x9 PC799 46D3514 17.937 2.410 19.547 22.467
VMWare Infrastructure 3.x Support 3 8 Way @ 5x9 PC803 46D3518 51.121 6.860 55.708 64.031
VMWare Infrastructure 3.x Support on BladeCenter 1 Blades @ 5x9 PC800 46D3515 46.830 6.290 51.033 58.658
VMWare Infrastructure 3.x Support on BladeCenter 3 Blades @ 5x9 PC804 46D3519 133.469 17.910 145.445 167.175
When selecting the appropriate ServicePac option to be sold to the end-user customer, match the
corresponding Software Support ServicePac to the number of VMware licences purchased per server.
For Example:
1 : A customer purchasing a single System x server running a 4-way VMware licence MUST purchase the corresponding
4-way ServicePac for Support Line for VMware pack in order to receive support on that installation.
2 : A customer purchasing five (5) System x servers running 2-way VMware licences and two (2) System x servers
running 8-way VMware licences MUST purchase the corresponding 5 x 2-way ServicePacs (Part # 96P2850)
and 2 x 8-way ServicePacs (Part # 96P2858) in order to receive support on that installation.