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IBM Europe, Middle East, and Africa Services Announcement

ZS09-0109, dated June 2, 2009

IBM Europe, Middle East, and Africa

Services Announcement ZS09-0109

IBM is a registered trademark of International Business Machines Corporation

IBM ServicePacs offer warranty and maintenance

upgrades for IBM Storage

Table of contents

1 At a glance 1 Description

1 Overview 11 Prices

1 Planned availability date 11 Announcement countries

At a glance

This announcement adds seven new part numbers to the IBM® Storage

ServicePac® portfolio for machine type 1818 models 51A, 53A, D1A, machine type

1812 models 8VH and 81H; and 3580 S4E added to existing ServicePacs SD476 and

SD477

Overview

IBM ServicePac products offer a range of hardware maintenance or maintenance

upgrade coverage in an electronic format. ServicePac is available through the same

IBM Business Partners who sell the related IBM hardware. With these ServicePacs,

you get an upgrade solution at the same time you purchase the IBM machine. The

number of unique ServicePacs is kept to a minimum and each part number supports

a range of machine types. To select the correct ServicePac for a particular machine

type, a selection guide is available with a complete list of machine types for cross-

reference. Alternatively, additional ServicePac information and prices can be found at

https://www.developer.ibm.com/cod/spst/servicepac/extProductSelectorWWW.do

ServicePacs can be ordered by part number through SAP in the same way other

IBM products are ordered. The simple registration process ensures fast and efficient

coverage. To be eligible for service, a ServicePac must be purchased within 30

days of the purchase of the machine type to which it applies. A ServicePac must

be registered within 15 days of purchase by completing the ServicePac online

registration at

http://www.ibm.com/servicepac

Planned availability date

June 2, 2009

Description

Latest update

This announcement adds seven new part numbers to the IBM Storage ServicePac

portfolio for machine type 1818 models 51A, 53A, D1A, machine type 1812 models

8VH and 81H, and 3580 S4E added to existing ServicePacs SD476 and SD477.

Summary of content (12 pages)

PAGE 1
IBM Europe, Middle East, and Africa Services Announcement ZS09-0109, dated June 2, 2009 IBM ServicePacs offer warranty and maintenance upgrades for IBM Storage Table of contents 1 1 1 At a glance Overview Planned availability date 1 Description 11 Prices 11 Announcement countries At a glance This announcement adds seven new part numbers to the IBM® Storage ServicePac® portfolio for machine type 1818 models 51A, 53A, D1A, machine type 1812 models 8VH and 81H; and 3580 S4E added to existing ServicePacs SD
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Storage ServicePac -- Warranty and Maintenance Upgrades ServicePac part number ID 14R1493 14R1495 14R1489 14R1491 14R1497 14R1499 29R5343 29R5344 29R5418 29R5419 29R5420 39K3025 39K3026 39K3029 39K3030 40M6798 40M6799 40M6847 40M6848 41E8669 41E8670 41E8671 41E8672 41E8677 41E8678 41W9131 41W9132 41W9133 41W9134 41W9783 41W9784 41W9785 41W9786 41W9787 41W9788 10N3031 10N3032 10N3033 10N3034 10N3035 10N3036 42V1248 42V1249 42V1250 42V1251 42V1868 42V1869 42V1870 42V1871 42V1872 42V1873 42V1874 42V1875 42V187
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12X6621 12X6622 12X6623 12X6710 12X6711 12X6712 12X6713 12X6714 12X6715 43X3552 43X3553 43X3560 43X3561 44J7780 44J7781 44J8535 44J8536 44J8537 44J8538 44J8542 44J8543 44J8544 44J8545 44J8546 44J8546 44J8546 44J8547 44J8550 44J8551 44J8552 44J8553 44J8554 44J8555 44J8562 44J8563 44J8564 44J8565 44J8566 SD277 SD278 SD279 SD280 SD281 SD282 SD283 SD284 SD285 SD338 SD339 SD346 SD347 SD358 SD359 SD360 SD361 SD362 SD363 SD367 SD368 SD369 SD370 SD371 SD372 SD373 SD374 SD375 SD376 SD377 SD378 SD379 SD380 SD387 SD3
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51J8918 51J8919 51J8920 51J8921 51J8922 51J8923 SD646 SD647 SD648 SD649 SD650 SD651 SOF SOF SOF SOF SOF SOF 3YR 3YR 3YR 3YR 3YR 3YR IOL IOL IOL IOL IOL IOL NBD NBD NBD NBD NBD NBD 3YR 3YR 3YR 3YR 3YR 3YR IOR IOR IOR IOR IOR IOR 7x24x4hr 5x9 SD 7x24x4hr 5x9 SD 7x24x4hr 5x9 SD 51J8924 51J8925 51J8926 51J8927 51J8928 51J8929 51J8930 51J8931 51J8932 51J8933 51J8934 51J8935 51J8936 51J8937 51J8938 51J8939 51J8940 51J8941 51J8942 51J8943 51J8944 51J8945 51J8946 51J8947 51J8948 51J8949 51J8814 51J8815 51J
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The following two ServicePacs are available in the following countries only: • Austria • Bulgaria • Croatia • Czech Republic • Denmark • Finland • Germany • Hungary • Ireland • Norway • Poland • Romania • Russia • Slovakia • Slovenia • Switzerland • Sweden • South Africa • United Kingdom ServicePac part number ID Base warranty 51J8741 SD625 SOF 1YR IOL NBD 51J8742 SD626 SAP 1YR IOL NBD ServicePac description Eligible Machine type Model 2YR IOL 5x9 NBD 2YR IOL 5x9 NBD 2005 B16 2005 16B Storage Servic
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41E9349 SD85 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 41E9350 41E9351 41E9352 41E9353 41E9354 41E9355 41E9356 SAP SAP SAP SAP SAP SAP SOF 1YR 1YR 1YR 2YR 2YR 2YR 1YR SD86 SD87 SD88 SD89 SD90 SD91 SD92 3YR 3YR 3YR 3YR 3YR 3YR 3YR IOR IOR IOR IOR IOR IOR IOR NBD NBD NBD NBD NBD NBD NBD IOR IOR IOR IOR IOR IOR IOR 5x9 NBD 5x9x4hr 7x24x4hr 5x9 NBD 5x9x4hr 7x24x4hr 5x9 NBD 41E9357 SD93 SOF 3YR IOR NBD 1YR IOR 5x9x4hr 41E9358 SD94 SOF 3YR IOR NBD 1YR IOR 7x24x4hr 41E9359 SD95 SOF 3YR IOR NBD 2YR IOR 5
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41E9416 41E9417 41E9418 41E9419 41E9420 41E9421 41E9422 41E9423 41E9424 41E9425 41E9426 41E9427 41E9428 41E9429 41E9430 41E9431 41E9432 41E9433 41E9434 41E9435 41E9436 41E9437 41E9438 41E9439 41E9440 41E9441 41E9442 41E9443 41E9444 41E9445 41E9446 41E9447 41E9448 41E9449 41E9450 41E9451 SD153 SD154 SD155 SD156 SD157 SD158 SD159 SD160 SD161 SD162 SD163 SD164 SD165 SD166 SD167 SD168 SD169 SD170 SD171 SD172 SD173 SD174 SD175 SD176 SD177 SD178 SD179 SD180 SD181 SD182 SD183 SD184 SD185 SD186 SD187 SD188 SOF SO
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10N3978 10N3979 10N3975 10N3976 13P0955 13P0956 13P0957 13P0958 13P0959 13P0960 13P0961 13P0962 13P0963 13P0964 13P0965 13P0966 12X7242 12X7243 12X7244 12X7245 12X7246 12X7248 12X7249 12X7251 12X7252 43X3555 43X3556 43X3558 43X3559 44J8569 44J8570 44J8571 44J8572 44J8573 44J8574 44J8575 44J8576 44J8577 44J8578 44J8579 44J8580 44J8588 44J8589 44J8591 44J8592 44J8594 44J8595 44J8597 44J8598 44J8599 44J8600 44J8601 44J8602 44J8603 44J8604 44J8605 44J8606 44J8607 44J8608 44J8609 44J8610 44J8611 SD232 SD233 SD2
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44J8615 SD440 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 44J8616 SD441 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 44J8617 44J8618 44J8619 44J8620 44J8621 44J8622 44J8623 1YR 1YR 1YR 2YR 2YR 2YR 1YR SD442 SD443 SD444 SD445 SD446 SD447 SD448 SOF SOF SOF SOF SOF SOF SOF 3YR 3YR 3YR 3YR 3YR 3YR 3YR IOR IOR IOR IOR IOR IOR IOR NBD NBD NBD NBD NBD NBD NBD IOR IOR IOR IOR IOR IOR IOR 5x9 NBD 5x9x4hr 7x24x4hr 5x9 NBD 5x9x4hr 7x24x4hr 5x9 NBD 3542 3552 3560 3542 3552 3560 3580 3580 3580 3580 3580 3580 3581 44J8624 SD449 SO
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68Y5396 71Y2371 71Y2372 71Y2373 71Y2374 SD833 SD837 SD838 SD839 SD840 SAP SAP SAP SAP SAP 3YR 3YR 3YR 3YR 3YR IOL IOL IOL IOL IOL NBD NBD NBD NBD NBD 2YR 1YR 1YR 2YR 2YR IOR IOR IOR IOR IOR 7x24x4hr 9x5x4hr 7x24x4hr 9x5x4hr 7x24x4hr 1726 1812 1812 1812 1812 All 8VH 8VH 8VH 8VH models 81H 81H 81H 81H Warranty service upgrade (WSU) Warranty service upgrades enhance the level of service from the base warranty service associated with the machine type and model.
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are available from IBM at any time on your request. You may be offered to install a CRU yourself or you may request IBM to install it as part of this service. You must return all defective CRUs to IBM in accordance with the return instructions issued with the replacement CRU. Certain machines require machine code or licensed internal code (LIC), such as microcode or system code, to correctly function.
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Trademarks IBM and ServicePac are registered trademarks of IBM Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice.