MULTIMEDIA MODEM PLUS USER'S GUIDE FOR USAGE TO UPGRADE IBM MULTIMEDIA MODEM (MOD 715 P/N - 13H6715) FIRST EDITION (DECEMBER 1995) (C) COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 1995. ALL RIGHTS RESERVED. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Table of Contents ABOUT THIS BOOK................................................................................................................................................. 4 INTRODUCTION....................................................................................................................................................... 4 MWAVE SOFTWARE FEATURES........................................................................................................................ 5 BEFORE YOU BEGIN ..
HELPFUL HINTS .................................................................................................................................................... 36 INSTALLATION.................................................................................................................................................... 36 FAXWORKS FOR OS/2 USERS ........................................................................................................................... 39 AUDIO APPLICATIONS ............
ABOUT THIS BOOK This book is intended to explain how to install and use the IBM Multimedia Modem Plus. You should have some experience with installing adapters in computers and be familiar with using the operating system on your computer before attempting to install this product.
MWAVE SOFTWARE FEATURES The Multimedia Modem Plus function is controlled by software downloaded to the DSP.
MINIMUM SYSTEM REQUIREMENTS The Multimedia Modem Plus has the following minimum hardware and software requirements: ! ! ! ! ! ! ! AT-compatible computers with a 386SX-33MHz microprocessor (a minimum 486SX33MHz is recommended) One empty, 16-bit Busmaster ISA slot VGA monitor and a 3.5-inch diskette drive 6 MB of memory (8 MB of memory is recommended) 17 MB of available hard disk space Windows 3.1 or 3.11 running in 386 enhanced mode, under DOS 5.
PREPARING FOR SOFTWARE INSTALLATION If you are upgrading from the Multimedia Modem or have any other Mwave software installed in your computer, you must remove the old Mwave software to avoid conflicts with the new Mwave software. The setup program that is part of your installation package should be used to remove the old Multimedia Modem Mwave software from your hard disk drive.
INSTALLING THE SOFTWARE UNDER WINDOWS 3.X OR WINDOWS 95 Note: If you are upgrading from the Multimedia Modem or have any other Mwave software installed in your computer, you must remove the old Mwave software to avoid conflicts with the new Mwave software. The setup program that is part of your installation package should be used to remove the old Multimedia Modem Mwave software from your hard disk drive.
b. Asks you to verify that you want to restart Windows to remove the Mwave drivers from memory. Click on YES to continue. Windows restarts and reloads the Setup program c. Informs you that the Mwave software is being removed. Click on OK. d. Informs you that the Multimedia Modem software has been removed. Click on OK. e. If you are asked if you want to overwrite the Multimedia Modem settings and message files, click on NO to protect your existing settings and message files. 5.
CONFIGURING YOUR MULTIMEDIA MODEM PLUS FOR WINDOWS NOTE: If you are upgrading from the Multimedia Modem or have any other Mwave software installed in your computer, you must remove the old Mwave software to avoid conflicts with the new Mwave software. The setup program that is part of your installation package should be used to remove the old Multimedia Modem Mwave software from your hard disk drive. NOTE: You must run the CONFIG.
9. If a conflict was found: a. Identify the conflict. Refer to the documentation that comes with your computer and your devices to find a setting that you can use for the Multimedia Modem Plus. For example, for COM port or IRQ conflicts, check your computer manual to find an unused COM port and IRQ pair. b. After resolving the conflict, continue with “Manually Configuring Your Multimedia Modem Plus for Windows.
6. When the configuration is complete and all test have successfully completed: Record the configuration information. You will need it if you plan to install Multimedia Modem Plus under OS/2 Warp and Windows in the same computer. a. Select EXIT, and press ENTER to end the configuration program and save your configured settings. b. Answer yes to the questions about updating your system files when you are prompted by the program. c. Shutdown and restart Windows or Windows 95.
INSTALLING THE SOFTWARE UNDER OS/2 WARP NOTE: The Multimedia Modem Plus software only supports OS/2 Warp Version 3.0 or higher. NOTE: If you are upgrading from the Multimedia Modem or have any other Mwave software installed in your computer, you must remove the old Mwave software to avoid conflicts with the new Mwave software. The setup program that is part of your installation package should be used to remove the old Multimedia Modem Mwave software from your hard disk drive.
6. Click on OK to install the Mwave software in the default directory or type a new directory and click on OK. If the directory is not on your hard disk drive, click on YES to create it or click on NO and type another directory name. 7. Insert OS/2 Disk 2 when prompted by the Setup program. Click on OK to continue. 8. When prompted, insert EMU Disk 1 and click on OK. 9.
CONFIGURING YOUR MULTIMEDIA MODEM PLUS FOR OS/2 WARP The configuration program CONFIGO.EXE is used to configure the Multimedia Modem Plus. To configure the Multimedia Modem Plus for OS/2 Warp: 1. Open a DOS full screen session from the OS/2 Desktop. 2. At the command prompt, type: CD\DSP2\MWOS2\BIN then press ENTER. If you installed your software in a different directory, change to that directory. 3. To start the OS/2 configuration program, type CONFIGO at the command prompt and press ENTER.
7. If your operating system restarts without error, proceed to "Updating the MMPM/2 for Multimedia Modem Plus." If errors occur: Refer to the documentation that comes with your computer and your existing devices to find an unused setting that you can use for the Multimedia Modem Plus adapter. If you have a COM port or IRQ identifier conflict, check your computer manual to determine if you have an unused COM port and IRQ identifier pair. After resolving the conflict, run SETUP again to change the settings.
UPDATING THE MMPM/2 FOR MULTIMEDIA MODEM PLUS NOTE: Record the configuration information.. You can get this information by running CONFIGO.EXE from a DOS full screen session. At this point in your installation you must update the IBM Multimedia Presentation Manager/2 for use with your Multimedia Modem Plus. No sounds can be heard under OS/2 until you make this update. The instructions are as follows: 1. Open an OS/2 window. 2. Insert the VSD diskette in your diskette drive. 3.
Configuring Your Multimedia Modem Plus for WIN-OS/2 IMPORTANT: If you are not running Windows or WIN-OS/2 applications from OS/2, you can skip to What-to-do-next at the end of this section. Follow this procedure to verify the operating system settings for the WIN-OS/2 program. 1. To change your WIN-OS/2 System Settings: a. Double-click on OS/2 SYSTEM on your OS/2 Desktop. b. Double-click on SYSTEM SETUP. c. Double-click on WIN-OS/2 SETUP. d. Click on WIN-OS/2 SETTINGS in the WIN-OS/2 3.1 Session window. e.
WHAT TO DO NEXT " You have completed the software installation process for WIN-OS/2 and are ready to use the Multimedia Modem Plus " For information about using the Multimedia Modem Plus, see "Using Voice, Fax and Data." " If you are installing software applications that are not part of this package, read Installing Applications Software INSTALLING APPLICATIONS SOFTWARE Your Multimedia Modem Plus package includes application software and various on-line services starter kits.
6. To start the setup program, type: A:\SETUP Click on OK or press ENTER. 7. Click on the Uninstall icon to remove the Multimedia Modem Plus software from your computer. To remove OS/2 Warp Mwave software: NOTE: Remove WIN-OS/2 Multimedia Modem Plus software, if installed, before running the OS/2 Uninstall program. 1. Insert OS/2 Disk 1 in drive A. 2. Open an OS/2 window. 3. At the command prompt, type: A:\SETUP and press ENTER. The Setup program takes some time to initialize. 4.
USING VOICE, FAX AND DATA The Multimedia Modem Plus allows you to use your telephone to control voice, fax, and data from your computer. It uses the Mwave Discriminator to automatically identify and route your incoming telephone calls to a call-handler program. The call-handler program can be a voice, fax, or data application. The discriminator runs in the background and starts when needed to answer your telephone.
SETTING MWAVE DISCRIMINATOR OPTIONS You control the functions the discriminator performs by the options you set from the Mwave Discriminator Window. NAVIGATE: From the Multimedia Modem, go to Mwave Discriminator and click on OPTIONS. The Mwave Discriminator Window displays. The Options drop down menu consists of: • • • • Caller ID If you subscribe to Caller ID through your specific telephone company, you can use this function to route voice calls directly to the appropriate application.
NOTE: This function is only available if you subscribe to Caller ID through your telephone company. If you subscribe to this service, set the ring count to at least 2. This gives the discriminator time to perform its function. DTMF CODE DISCRIMINATION The DTMF codes allow the caller to manually discriminate the type of the incoming call. The IBM Multimedia Modem Plus routes the call based on the code the caller enters. This is particularly useful for receiving data calls.
DISCRIMINATOR SETTINGS You can specify and control several discriminator functions such as: • Area code If you set the default area code to your local area code, do not enter the area code for local numbers in the Caller ID database. If the Caller ID data received over your telephone line contains the local area code, the discriminator uses the area code that you entered as the default to match the incoming number to a Caller ID database entry.
USING IBM WAKE-UP ON RING To use Wake-Up on Ring, your computer must have the Rapid Resume and Wake-Up on Ring capabilities. See the documentation that comes with your computer if you have any questions. IBM Multimedia Modem Plus allows your computer to receive incoming voice, fax, or data calls even if the computer is turned off or suspended. The incoming call activates the IBM Multimedia Modem Plus message handling function. To enable Wake-Up on Ring on computers that support this feature: 1. 2. 3. 4. 5.
3. Click on DIAL on the tool bar to place a telephone call. 4. Type the telephone number, then click on OK. The modems negotiate a connection and your session is connected through the data modem and through the speakerphones. 5. Use your session to talk and send data files. 6. Click on HANG UP on the tool bar to end the telephone session. NOTE: You can also initiate the AT commands for DSVD by including commands in your modem initialization string.
USING THE MWAVE MODEM COMMAND REFERENCE Information about modem commands (AT codes) and S-registers can be accessed from the modem help windows. You may want to use this information to send modem commands rather than using the modem functions provided with QuickLink Message Center On-Line. To find the modem command information in Windows, click on the MODEM COMMAND REFERENCE in the Multimedia Modem Plus program group. In OS/2 click on OS/2 MODEM HELP in the Multimedia Modem Plus folder on the OS/2 Desktop.
SELECTING THE INPUT SOURCE You can control the input source the Multimedia Modem Plus uses. If you do not specify the input source, you will not get any output audio signal. Click on the input source name or empty blank next to each one to select it.
ADDING SPECIAL AUDIO EFFECTS With CD-quality digital sound controls, you can enhance the audio signal output. The Chorus creates a unified sound echo. The Reverb creates a reverberating echo. The QSOUND enhances the audio sound. You can change the special effects from the Mwave Audio Mixer Window as follows: • • • Drag the chorus control up or down. Drag the reverb control up or down. Click on EFFECTS or the empty blank next to it enable these effects.
PLAYING A CD You provide the application to play or record audio sounds, such as the Media Player in your Accessories program group or folder. When playing a CD, you should verify the following, as needed: 1. Ensure that your CD-ROM is properly installed and the audio cable connected. 2. Ensure that the CD-ROM device drivers are loaded. 3. Ensure that the CD-ROM Base I/O address used by the Multimedia Modem Plus is the same as the Base I/O address used by your CD-ROM device driver.
Modem Plus at 14 400 bps, and the use the Sound Blaster emulation functions for sound and music. 2. Adjust the treble and bass tone controls, and add QSOUND special effects. Select the AUDIO Button using the TAB, and press the ENTER to make these changes. 3. View your settings (IRQ, DMA Channel, and the COM Ports) relating to sound, music, and modem functions. Select the HARDWARE Button using the TAB, and press ENTER to view these settings. 4. Specify you completed the changes.
USING THE JPEG IMAGE VIEWER The JPEG Image Viewer provides a method of viewing compressed JPEG files. You can use the Image Viewer to open JPEG files produced by digital cameras or down loaded from an online service. To start the Image Viewer: NAVIGATE: From the Multimedia Modem go to Image Viewer. To open JPEG files and view them in the JPEG Image Viewer Window: 1. Click on the File drop down menu. 2. Select OPEN or PHOTOGRAPH. 3. Use Browse to locate the JPEG file. 4. Click on OK. NOTES: 1.
TROUBLESHOOTING Use this section to solve hardware problems during or after installation. If your problem is not in the table or if you need help solving the problem call your IBM technical support representative. INSTALLATION PROBLEMS Use this section to solve installation problems. SYMPTOM Hardware conflict messages displayed SOLUTION There is a conflict between your adapter settings and your operating system. Run CONFIG.
SYMPTOM CD-ROM drive does not operate SOLUTION Run the CONFIG.EXE program to ensure that there are no base I/O address conflicts, or refer to "Specifications" for information about the configuration defaults. Ensure that the device line, DEVICE=C:\DSP2\SOLO\ MWDDSOLO.EXE appears before the CD-ROM device driver line in your CONFIG.SYS file. If the CD does not play with Windows applications, make sure a CD is in the CDROM drive when you start Windows. If not, restart Windows with a CD in the CD-ROM drive.
PROBLEM Cannot connect to a DOS modem and fax application CAUSES/SOLUTION If the CONFIG.EXE tests passed, then the modem and fax software IRQ setting assigned to the COM port might not match the the IRQ setting selected by the CONFIG.EXE program. Run your DOS modem and fax software and change the IRQ setting for the COM Port to match the IRQ setting listed in the configuration program. PROBLEM Can not receive or send a fax in a Windows application CAUSES/SOLUTION If the CONFIG.
HELPFUL HINTS This section contains information about the IBM Multimedia Modem Plus that you will not find elsewhere in this book. You might find it helpful in some situations. INSTALLATION 1. When you run the Multimedia Modem Plus configuration program for Windows, CONFIG.EXE, it is recommended that you run Automatic Setup to test the board. The CONFIGO.EXE configurator program for OS/2 does not support the Automatic Setup and Test or Test functions.
4. If you have an IBM system with PS1TOOLS installed, check your AUTOEXEC.BAT for the following statement. If the statement is included in your AUTOEXEC.BAT, move it to the end of the file so that it is the last statement executed. All Mwave statements that were added to the AUTOEXEC.BAT during the Multimedia Modem Plus installation must be executed before this statement: C:\PS1TOOLS\PS1START.BAT 5.
8. DOS and Windows Users: • If Automatic Setup & Test reports that all tests passed except for COM Port and COM IRQ test (where all values failed) then try the following: - • Disable the external MIDI port as in item 3 above. Specify 0x0 as the MIDI Base I/O address. Re-run the Automatic Setup & Test. If all tests pass then you had an insufficient number of unused or free IRQ's.
From DOS, change to the DSP2\SOLO subdirectory and run CONFIG. Run Automatic Setup and Test; the configuration program will correct the DMA channel and select one that does not cause a conflict in your system. • If you receive the message "Error loading OCDSP.OP file" when running the CONFIG.EXE program, change your working directory to the directory where CONFIG.EXE is found (usually C:\DSP2\SOLO) before running the CONFIG.EXE program. The CONFIG.EXE program expects to find the OCDSP.
2. If you have FaxWorks for OS/2 installed in your computer, modify your CONFIG.SYS file using a text editor to add the information in parentheses to the following line in the CONFIG.SYS file: DEVICE=path....Fmd.sys (comport, comport address, comport irq) Where path is the path to the FaxWorks subdirectory, comport is the communication port, comport address is the communication port address, and comport irq is the communication port interrupt request. An example of an edited line is: DEVICE=path....Fmd.
SPECIFICATIONS The Multimedia Modem Plus adapter is an audio and telecommunications adapter for ISA and EISA 386, 486, and Pentium-based personal computers. The following are the hardware and software specifications for the Multimedia Modem Plus.
POWER REQUIREMENTS • 1.5 A at +5 V • 110 mA at +12 V • 110 mA at -12 V • 700 mA at -5 V FAX MODEM • 14 400 bps (V.17) fax transfer, with support for 9600, 7200, 4800, 2400, and 300 bps transfer rates • Group 3 fax operation • Class 2 fax compatibility DATA MODEM • 28 800 bps (V.34) data modem • 14 400 bps (V.32bis) data modem • DSVD support when connected to another IBM Mwave modem • Hayes AT Command Set compatibility • V.42 bis, MNP 5 data compression • V.
AUDIO FEATURES • CD-quality, 16-bit stereo sound • Support for Sound Blaster and Sound Blaster Pro • General MIDI compliant • 32-voice, 128-instrument, wavetable synthesis • Multiple source audio mixing (line-level in, CD analog in) • Mwave Audio Mixer with volume control, peak meter, base and treble control Special effects include QSOUND, Reverb, and Chorus • Selectable digital stereo sampling rates up to 44 100 Hz • Dynamic range: 16-bit stereo • S/ (N+D) Ratio (LL I/O): 80 dB • S/ (N+D) Ratio (Mic in): >
GLOSSARY OF TERMS AND ABBREVIATIONS ADPCM. Adaptive differential pulse code modulation. ASYNCHRONOUS. Pertaining to two or more processes that do not depend upon the occurrence of a specific event such as a common timing signal. BPS. Bits per second. In serial transmission, the instantaneous bit speed with which a device or channel transmits a character. CODEC. Pertaining to adapters that compress and decompress video files.
MNP. Microcom networking protocol. MPEG. Moving Pictures Experts Group. SYNCHRONOUS. Pertaining to two or more processes that depend upon the occurrence of specific events such as common timing signals. TAPI. Telephony application programming interface. WIN-OS/2. OS/2 3.x support for programs requiring Microsoft Windows.
LICENSE INFORMATION IBM AND NON-IBM PROGRAMS SHIPPED WITH THE IBM MULTIMEDIA MODEM PLUS ARE PROVIDED WITHOUT A PROGRAM WARRANTY. THEY ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES FOR THESE PRODUCTS, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRADEMARKS The following terms are trademarks of the IBM Corporation in the United States or other countries or both: AT IBM Presentation Manager HelpCenter Mwave WIN-OS/2 HelpWare OS/2 The following terms are trademarks of other companies: FaxWorks Hayes Microcom Microsoft MNP DOS FaxWorks Norton Antivirus Panasonic Pentium QuickLink Sony Sound Blaster SofNet, Inc. Hayes Microcomputer Products, Inc. Microcom Systems Inc. Microsoft Corporation Microcom Systems, Inc. Microsoft Corporation SofNet, Inc.