Datasheet

13-11-2009
10
1st Level System x Servers
Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise
Monitors and Flat panels are not covered in these offerings
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
Type Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR
5 5days x 9hrs - 4hrs.response PC1078 65Y5224 8.065 1.090 9.573 12.054
5 7days x 24hrs - 4hrs.response PC1079 65Y5225 11.532 1.550 13.688 17.235
7947 System x 3650 see above
3 5days x 9hrs - 4hrs.response PC1080 65Y5227 1.752 236 2.081 2.620
3 7days x 24hrs - 4hrs.response PC1081 65Y5228 2.955 397 3.508 4.417
4 5days x 9hrs - 4hrs.response PC1082 65Y5229 3.479 467 4.130 5.200
4 7days x 24hrs - 4hrs.response PC1083 65Y5230 5.270 708 6.256 7.877
5 5days x 9hrs - 4hrs.response PC1084 65Y5231 5.468 734 6.491 8.173
5 7days x 24hrs - 4hrs.response PC1085 65Y5226 7.259 975 8.617 10.850
7870 Blade HS22 see above
7901 Blade LS22 see above
3 3Yrs onsite NBD response PC1126 68Y5322 2.957 398 3.538 4.340
3 5days x 9hrs - 4hrs.response PC1127 68Y5323 5.636 757 6.743 8.270
3 7days x 24hrs - 4hrs.response PC1128 68Y5324 7.703 1.040 9.215 11.302
4 5days x 9hrs - 4hrs.response PC1129 68Y5325 9.521 1.280 11.390 13.970
4 7days x 24hrs - 4hrs.response PC1130 68Y5326 13.449 1.810 16.088 19.732
5 5days x 9hrs - 4hrs.response PC1131 68Y5327 10.279 1.390 12.296 15.081
5 7days x 24hrs - 4hrs.response PC1132 68Y5328 14.243 1.920 17.037 20.897
7836 System x 3400 see above
3 5days x 9hrs - 4hrs.response PC1133 68Y5329 1.460 197 1.748 2.143
3 7days x 24hrs - 4hrs.response PC1134 68Y5330 3.782 508 4.524 5.549
4 5days x 9hrs - 4hrs.response PC1135 68Y5331 4.012 539 4.800 5.887
4 7days x 24hrs - 4hrs.response PC1136 68Y5332 7.085 952 8.475 10.395
5 5days x 9hrs - 4hrs.response PC1137 68Y5333 6.515 875 7.794 9.559
5 7days x 24hrs - 4hrs.response PC1138 68Y5334 9.758 1.320 11.673 14.317
7837 System x 3400 see above
3 5days x 9hrs - 4hrs.response PC1139 68Y5335 2.866 385 3.430 4.206
3 7days x 24hrs - 4hrs.response PC1140 68Y5336 7.590 1.020 8.965 11.362
4 5days x 9hrs - 4hrs.response PC1141 68Y5337 7.636 1.030 9.135 11.204
4 7days x 24hrs - 4hrs.response PC1142 68Y5338 13.073 1.760 15.638 19.181
5 5days x 9hrs - 4hrs.response PC1143 68Y5339 12.825 1.730 15.341 18.816
5 7days x 24hrs - 4hrs.response PC1144 68Y5340 18.631 2.510 22.286 27.335