Datasheet

13-11-2009

1st Level System x Servers

Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise

Monitors and Flat panels are not covered in these offerings

The 4 hour response are target measures, starting after the PD (Problem Determination) has ended

Type Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR

5 7days x 24hrs - 4hrs.response PC639 12X6615 8.166 1.100 8.504 10.236

7978 System x 3550 see above

8837 System x 336 see above

3 5days x 9hrs - 4hrs.response PC640 12X6679 3.496 470 3.811 4.380

3 7days x 24hrs - 4hrs.response PC641 12X6680 4.963 666 5.409 6.217

4 5days x 9hrs - 4hrs.response PC642 12X6681 6.361 854 6.624 7.973

4 7days x 24hrs - 4hrs.response PC643 12X6682 7.929 1.070 8.256 9.938

5 5days x 9hrs - 4hrs.response PC644 12X6683 8.494 1.140 8.845 10.646

5 7days x 24hrs - 4hrs.response PC645 12X6684 11.013 1.480 11.468 13.803

7977 System x 3500 see above

3 5days x 9hrs - 4hrs.response PC650 12X6881 1.375 185 1.532 1.724

3 7days x 24hrs - 4hrs.response PC651 12X6882 1.972 265 2.198 2.473

4 5days x 9hrs - 4hrs.response PC652 12X6883 2.628 353 2.928 3.294

4 7days x 24hrs - 4hrs.response PC653 12X6884 3.444 463 3.837 4.317

5 5days x 9hrs - 4hrs.response PC654 12X6885 3.816 513 4.252 4.784

5 7days x 24hrs - 4hrs.response PC655 12X6886 4.735 636 5.276 5.935

8853 Blade HS21 see above

7971 Blade LS21 see above

8843 Blade HS20 see above

7981 Blade HS20 see above

3 3Yrs onsite NBD response PC686 43X3719 1.531 205 1.594 1.894

3 5days x 9hrs - 4hrs.response PC687 43X3720 3.143 420 3.272 3.936

3 7days x 24hrs - 4hrs.response PC688 43X3721 4.095 547 4.466 5.128

4 4Yrs onsite NBD response PC689 43X3722 2.248 301 2.341 2.816

4 5days x 9hrs - 4hrs.response PC690 43X3723 3.774 505 3.928 4.724

4 7days x 24hrs - 4hrs.response PC691 43X3724 5.569 745 5.803 6.979

5 5Yrs onsite NBD response PC692 43X3725 2.936 393 3.057 3.681

5 5days x 9hrs - 4hrs.response PC693 43X3726 4.640 620 4.830 5.816

5 7days x 24hrs - 4hrs.response PC694 43X3727 6.946 928 7.230 8.709

7984 System x 3455 see above

7940 System x 3455 see above

7948 System x 3450 see above