Datasheet

13-11-2009

1st Level System x Servers

Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise

Monitors and Flat panels are not covered in these offerings

The 4 hour response are target measures, starting after the PD (Problem Determination) has ended

Type Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR

3 3Yrs onsite NBD response PC695 43X3833 1.032 139 1.147 1.260

3 5days x 9hrs - 4hrs.response PC696 43X3834 1.827 246 2.029 2.229

3 7days x 24hrs - 4hrs.response PC697 43X3835 2.446 329 2.717 2.984

4 4Yrs onsite NBD response PC698 43X3836 1.633 220 1.814 1.992

4 5days x 9hrs - 4hrs.response PC699 43X3837 2.772 373 3.078 3.381

4 7days x 24hrs - 4hrs.response PC700 43X3838 3.635 489 4.037 4.434

5 5Yrs onsite NBD response PC701 43X3841 2.171 292 2.411 2.648

5 5days x 9hrs - 4hrs.response PC702 43X3842 3.635 489 4.037 4.434

5 7days x 24hrs - 4hrs.response PC703 43X3843 4.718 634 5.239 5.754

4347 xSeries 3105 see above

3 3Yrs onsite NBD response PC711 43X3850 1.533 206 1.703 1.870

3 5days x 9hrs - 4hrs.response PC712 43X3851 2.446 329 2.717 2.984

3 7days x 24hrs - 4hrs.response PC713 43X3852 3.222 433 3.578 3.930

4 4Yrs onsite NBD response PC714 43X3853 2.296 309 2.550 2.801

4 5days x 9hrs - 4hrs.response PC715 43X3854 3.567 479 3.961 4.350

4 7days x 24hrs - 4hrs.response PC716 43X3855 4.599 618 5.107 5.609

5 5Yrs onsite NBD response PC717 43X3856 3.066 412 3.405 3.740

5 5days x 9hrs - 4hrs.response PC718 43X3857 4.687 630 5.204 5.716

5 7days x 24hrs - 4hrs.response PC719 43X3858 5.951 800 6.608 7.257

4362 System x 3200 see above

4367 System x 3200 see above

7327 System x 3200 see above

3 5days x 9hrs - 4hrs.response PC720 43X3859 938 126 977 1.176

3 7days x 24hrs - 4hrs.response PC721 43X3860 1.921 258 2.001 2.408

4 5days x 9hrs - 4hrs.response PC722 43X3861 2.544 342 2.650 3.189

4 7days x 24hrs - 4hrs.response PC723 43X3862 3.829 514 3.988 4.800

5 5days x 9hrs - 4hrs.response PC724 43X3863 4.227 568 4.403 5.299

5 7days x 24hrs - 4hrs.response PC725 43X3864 5.352 719 5.574 6.708

4363 System x 3200 see above

4368 System x 3200 see above

7328 System x 3200 see above

3 5days x 9hrs - 4hrs.response PC726 43X4095 2.724 366 3.035 3.415