Datasheet

13-11-2009
54
Maintenance Service Upgrade for Storage
1 and 2 years Hardware Maintenance & Service Upgrade as continued service after expired IBM Warranty, Service Contract or earlier
ServicePac coverage. IOR ( IBM Onsite Repair) & IOL (IBM Onsite Limited) - where IOL will be mentioned in the listing
The 4 hour response are target measures, starting after the PD (Problem Determination) has ended
MT's marked green are not covered within the 2 year pacs , only 1 year pacs are valid.
Type Model covered
Years
Covered within Pac ePac DKR Euro (€) NKR SKR
1 5days x 9hrs - NBD response
SD74 41E9338
13.284 1.790 14.106 16.803
1 5days x 9hrs - 4hrs.response
SD75 41E9339
17.252 2.320 18.319 21.822
1 7days x 24hrs - 4hrs.response
SD76 41E9340
18.977 2.550 20.151 24.004
2 5days x 9hrs - NBD response
SD77 41E9341
24.568 3.300 26.803 30.748
2 5days x 9hrs - 4hrs.response
SD78 41E9342
31.946 4.280 34.852 39.981
2 7days x 24hrs - 4hrs.response
SD79 41E9343
35.140 4.710 38.337 43.979
1710 DS4000 / EXP100 see above
SAP 10J, 10X see above
1722 DS4300 / FaStT600 see above
SAP 60J, 60K, 60L, 60X, 6LJ, 6LX see above
1 5days x 9hrs - NBD response
SD80 41E9344
13.284 1.790 14.106 16.803
1 5days x 9hrs - 4hrs.response
SD81 41E9345
17.252 2.320 18.319 21.822
1 7days x 24hrs - 4hrs.response
SD82 41E9346
18.977 2.550 20.151 24.004
2 5days x 9hrs - NBD response
SD83 41E9347
24.601 3.300 26.840 30.790
2 5days x 9hrs - 4hrs.response
SD84 41E9348
31.946 4.280 34.852 39.981
2 7days x 24hrs - 4hrs.response
SD85 41E9349
35.140 4.710 38.337 43.979
1710
DS4000 / EXP100 see above
SOF
10U see above
1722
DS4300 / FaStT600 see above
SOF
60U, 6LU see above
1 5days x 9hrs - NBD response
SD86 41E9350
15.940 2.140 16.927 20.164
1 5days x 9hrs - 4hrs.response
SD87 41E9351
20.702 2.780 21.983 26.187
1 7days x 24hrs - 4hrs.response
SD88 41E9352
22.772 3.060 24.181 28.805
2 5days x 9hrs - NBD response
SD89 41E9353
29.518 3.960 32.203 36.943
2 5days x 9hrs - 4hrs.response
SD90 41E9354
38.335 5.140 41.823 47.977
2 7days x 24hrs - 4hrs.response
SD91 41E9355
42.168 5.650 46.005 52.775
1724
DS4000 / DS4100 see above
SAP
1XP, 10U, 1SC see above
1 5days x 9hrs - NBD response
SD394 44J8569
15.937 2.140 16.926 20.168
1 5days x 9hrs - 4hrs.response
SD395 44J8570
20.700 2.780 21.984 26.187
1 7days x 24hrs - 4hrs.response
SD396 44J8571
22.773 3.070 24.183 28.805
2 5days x 9hrs - NBD response
SD397 44J8572
29.517 3.970 32.206 36.942