Datasheet

13-11-2009

1st Level System x Servers

Up to 5 years on-site service which include IBM keyboard, Mouse, and IBM internal installed options, except where stated otherwise

Monitors and Flat panels are not covered in these offerings

The 4 hour response are target measures, starting after the PD (Problem Determination) has ended

Type Model covered Years Covered within Pac ePac DKR Euro (€) NKR SKR

5 7days x 24hrs - 4hrs.response PC817 46D4068 22.130 2.970 23.031 27.361

7141 System x 3850 see above

7141 System x 3950 see above

3 3Yrs onsite NBD response PC850 51J8865 1.491 200 1.604 1.860

3 5days x 9hrs - 4hrs.response PC851 51J8866 2.170 292 2.335 2.706

3 7days x 24hrs - 4hrs.response PC852 51J8867 2.496 335 2.685 3.113

4 4Yrs onsite NBD response PC853 51J8868 2.165 291 2.329 2.700

4 5days x 9hrs - 4hrs.response PC854 51J8869 3.038 408 3.267 3.787

4 7days x 24hrs - 4hrs.response PC855 51J8870 3.562 478 3.831 4.442

5 5Yrs onsite NBD response PC856 51J8871 2.888 388 3.107 3.602

5 5days x 9hrs - 4hrs.response PC857 51J8872 3.905 524 4.199 4.868

5 7days x 24hrs - 4hrs.response PC858 51J8873 4.546 610 4.888 5.667

4192 System x 3350 see above

4190 System x 3250 see above

4364 System x 3250 see above

8485 System x 206M see above

8849 System x 306M see above

4251 System x 3250 see above

3 5days x 9hrs - 4hrs.response PC844 51J8859 867 117 933 1.082

3 7days x 24hrs - 4hrs.response PC845 51J8860 1.358 183 1.461 1.694

4 5days x 9hrs - 4hrs.response PC846 51J8861 2.170 292 2.335 2.706

4 7days x 24hrs - 4hrs.response PC847 51J8862 2.955 397 3.178 3.684

5 5days x 9hrs - 4hrs.response PC848 51J8863 3.568 479 3.837 4.448

5 7days x 24hrs - 4hrs.response PC849 51J8864 4.452 597 4.787 5.550

4193 System x 3350 see above

7941 System x 3455 see above

3 5days x 9hrs - 4hrs.response PC859 51J8874 557 75 600 696

3 7days x 24hrs - 4hrs.response PC860 51J8875 983 132 1.058 1.226

4 5days x 9hrs - 4hrs.response PC861 51J8876 1.403 189 1.509 1.749

4 7days x 24hrs - 4hrs.response PC862 51J8877 1.916 258 2.061 2.390

5 5days x 9hrs - 4hrs.response PC863 51J8878 2.242 301 2.412 2.796

5 7days x 24hrs - 4hrs.response PC864 51J8879 2.988 401 3.213 3.725