Datasheet

13-11-2009
78
IBM Remote Technical Support for Midrange Disk Storage
Remote Technical SoftWare Support offering for IBM Mid Range Disk Storage devices
The ServicePac is valid for 1 or 3 year from registration date. Support is offered 24x7 by Severity 1 urgency.
For details on this offering - refer to announcement letter ( PLET ) ZS09-0046 on www.ibm.com/common/ssi
Type Model covered Pac description ePac DKR Euro € NKR SKR
1812, 1814, 1815 DS4000 / 4700 / 4800 1 Year 24x7 RTS Storage 65Y5202 8.315 1.120 9.869 12.427
1812, 1814, 1815 DS4000 / 4700 / 4800 3 Year 24x7 RTS Storage 65Y5203 22.451 3.020 26.646 33.552
1818 DS5000 1 Year 24x7 RTS Storage 65Y5204 9.594 1.290 11.388 14.339
1818 DS5000 3 Year 24x7 RTS Storage 65Y5205 25.905 3.480 30.746 38.714