IBM 4690 Store System: TR-4 Tape Drive User’s Guide Last Updated: February 19, 1998 IBM
IBM 4690 Store System: TR-4 Tape Drive User’s Guide Last Updated: February 19, 1998 IBM
© Copyright International Business Machines Corporation 1998. All rights reserved. Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents Notices . . . . . . . . . . . . . . v Trademarks. v . . . . . . . . . . . . . Preface . . . . . . . . . . . . . . vii Who Should Read This Manual . . How This Manual is Organized . . Related Publications . . . . . . Store System Related Publications Store System Related Publications General Publications . . . . . . . . . . . . . . . . . Software Hardware . . . . vii vii vii vii ix x Chapter 1. Overview . . . . . . . . . 1 Chapter 2. Tape Drive Installation . . .
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Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property rights may be used instead of the IBM product, program, or service.
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Preface This book describes the 4690 Store System support for both the SCSI and the EIDE tape drives. Who Should Read This Manual This book is intended for users who are familiar with hardware and software installation procedures, and also with the concepts and facilities of the IBM 4690 OS Version 2 (hereafter called the operating system) and the IBM 4690 Store System. How This Manual is Organized This book contains 5 chapters. The following list briefly describes each chapter of the book. v “Chapter 1.
IBM 4690 Store System: 4690 Terminal Services for DOS User’s Guide, SC30-3688 IBM 4680 and 4680-90 General Sales Application IBM 4680-90 General Sales Application: Planning and Installation Guide, GC30-3630 IBM 4680-90 General Sales Application: Guide to Operations, SC30-3632 IBM 4680-90 General Sales Application: Programming Guide, SC30-3631 IBM 4680 General Sales Application – Price Management Feature: User’s Guide, SC30-3461 IBM 4680 General Sales Application – Terminal Offline Feature: User’s Guide, SC
In-Store Processing: IBM OS/400 – Application Development Guide, SC30-3535 In-Store Processing: IBM 4680 OS – Application Development Guide, SC30-3536 Store System Related Publications — Hardware IBM 4694 Point-of-Sale Terminals IBM 4694 Point-of-Sale Terminals: Installation and Operation Guide, SA27-4005 IBM Store Systems: Installation and Operation for Point-of-Sale Input/Output Devices, GA27-4028 IBM 4693, 4694, and 4695 Point-of-Sale Terminals: Hardware Service Manual, SY27-0337 IBM Store Systems: Hard
Scanners IBM 1520 Hand-Held Scanner User’s Guide, GA27-3685 IBM 4686 Retail Point-of-Sale Scanner: Physical Planning, Installation, and Operation Guide, SA27-3854 IBM 4686 Retail Point-of-Sale Scanner: Maintenance Manual, SY27-0319 IBM 4687 Point-of-Sale Scanner Model 1: Physical Planning, Installation, and Operation Guide, SA27-3855 IBM 4687 Point-of-Sale Scanner Model 1: Maintenance Manual, SY27-0317 IBM 4687 Point-of-Sale Scanner Model 2: Physical Planning Guide, SA27-3882 IBM 4687 Point-of-Sale Scanner
IBM 4680 Support for COBOL Version 2 (Softcopy provided with the product) IBM 4680 Store System Regression Tester (Softcopy provided with the product) IBM 4680 X.25 Application Programming Interface, GG24-3952 NetView Distribution Manager: General Information, GH19-6587 Systems Network Architecture: General Overview, GC30-3073 IBM Local Area Network Administrator’s Guide, GA27-6367 DSX Preparing and Tracking Transmission Plans, SH19-6399 IBM Dictionary of Computing (New York; McGraw-Hill, Inc.
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Chapter 1. Overview The operating system provides support for the following tape drives: v EIDE Internal v SCSI Internal v SCSI External Refer to the IBM 4690 OS V2: User’s Guide for more information on using the Streaming Tape Drive Utility. The following table shows the tape drives supported. Name Manufacturer Model Number Part Number IBM 4.0/8.0GB TR4 Internal EIDE Tape Drive Seagate ATAPI TapeStor 8000 IBM TR-4 4.0/8.0 GB Internal SCSI Tape Drive IBM TR-4 4.0/8.
Compatibility with the Floppy Drive Because the tape drive attaches to either a SCSI or IDE cable instead of the floppy ribbon cable and does not use DMA channel 2, there is no contention with the floppy drive. Installation Flexibility The tape drives install in either a 5.25-inch or 3.5-inch bay inside the Store Controller. Note: Because the TR-4 EIDE tape drive uses EIDE, it works with systems that do not have a SCSI card. Reliability The Mean Time Between Failures (MTBF) is an impressive 200,000 hours.
Chapter 2. Tape Drive Installation This chapter contains hardware and software installation instructions for the TR-4 tape drives. It contains instructions for both the EIDE tape drive and the SCSI internal and external tape drives. Attention: Before installing this product, see “Safety” on page 25. Attention: Tape drives are sensitive to static electricity discharge. The drives are wrapped in a static-protective bag to prevent damage.
SL – Slave CS – Cable Select Each of the two IDE cables (primary and secondary) normally has two connectors for attaching two IDE devices (master and slave). The C: drive must be on the primary IDE cable, and the tape drive must be on the secondary IDE cable. When choosing your configuration, remember that two devices on the same IDE cable cannot be accessed at the same time. Performance is increased if you can avoid using both devices that are on the same IDE cable at the same time.
Master on primary IDE: C: drive Slave on primary IDE: none Master on secondary IDE: D: drive Slave on secondary IDE: tape drive In the configuration above, you do not need to change the jumper on the tape drive, but you may need to change the jumper on the D: drive.
Step 3. Mounting the Drive 1. Locate an available bay or space in your store controller to mount the tape drive. The tape drive can be mounted in either a horizontal or vertical position. When mounted horizontally, the tape drive should be oriented so that the activity light is on the top left corner of the tape opening when looking at the tape drive from the front. The drive fits in a 3.5-inch (1-inch high) standard bay. Note: You can also mount the drive in a 5.25-inch (1.6-inch high) bay using the 5.
each item in the list, press the Enter key and use the arrow keys to move between items. Press the Enter key to select the item. Press the Esc key to return to the previous screen. Also, make sure that the tape drive is reported as “Installed”. The order of the list is important. The drives should be defined as: Drive 0 is the master on primary IDE. Drive 1 is the slave on primary IDE. Drive 2 is the master on secondary IDE. Drive 3 is the slave on secondary IDE.
Step 3. Configuring the SCSI Drive 1. Locate the SCSI configuration block. The SCSI configuration block pin assignments are: 15 and 16 Enable terminator power 13 and 14 Enable termination 11 and 12 Reserved 9 and 10 Reserved 7 and 8 Enable parity 5 and 6 SCSI bit 2 3 and 4 SCSI bit 1 1 and 2 SCSI bit 0 2. Set the tape drive’s SCSI ID to the ID you selected. If you need to reset the SCSI ID, refer to the following table, which contains SCSI ID Pin Assignments, for the ID jumper pin settings.
Note: You can also mount the drive in a 5.25-inch (1.6-inch high) bay using the 5.25-inch mounting kit provided. When you attach the brackets to the sides of the 3.5-inch tape drive, you increase the width and height of the drive. The installation instructions are located on the mounting kit packaging. 2. Remove the cover plate from the bay selected. Slide the drive partially into the bay. Align the drive-bay screw holes with the threaded holes in the drive housing (or bracket, if applicable). 3.
Step 1. Planning Your SCSI Configuration Plan what SCSI ID to give the tape drive connected to the SCSI bus adapter. Each device on the adapter bus must have a unique ID. You cannot assign a device 7 because most SCSI bus adapters use this as their ID. Typically, assign the higher SCSI ID numbers to those devices that are most often used or are faster than other devices in the SCSI chain. The tape drive is preset at the factory to SCSI ID 0. Refer to your SCSI bus adapter documentation for more information.
3. Locate the SCSI ID push switch on the back of the tape drive. Select the SCSI ID for the drive by pressing the + or − button until the desired ID (0 through 7) appears in the window. Step 4. Completing the Installation 1. Check your SCSI bus cable connections. 2. Connect one end of the power cord to the connector on the back panel of the tape drive then the other end to a convenient wall outlet. Turn the drive ON. (The power switch is on the front panel of the tape drive.
Enabling the Feature After purchasing the feature, you should run the featurization diskette to tell the operating system that you have purchased it. To enable the feature: 1. With the operating system running, start a Command Mode session. 2. Insert the 4690 Featurization Diskette. 3. Type A:INSTALL 4. Answer the questions and follow the prompts. 5. Place an X by the tape drive feature that describes the feature that you purchased. 6. Press the Enter key when finished. 7.
Chapter 3. Using the Tape Drive This section provides information on using the tape drive features. It explains the procedures for loading and unloading tape cartridges and setting the write-protect switch. Loading and Unloading Tape Cartridges The front panel of the tape drive contains the cartridge opening and an activity light that indicates drive activity. When the activity light is OFF, the drive is not active.
Checking the Reliability of the Tape Data After the Streaming Tape Drive Utility completes a list or restore operation, the message “Reliability: Tape drive recovered from xxx soft errors” appears, with xxx representing the number of 512-byte blocks that could not be read successfully on the first attempt. However, the tape drive was able to recover the data successfully using either a read retry or ECC.
E025 – Logical unit not ready, manual intervention required. E071 – Hardware write protected. E026 – Logical unit not ready, format in progress. E073 – Associated write protect. E027 – Logical unit not ready, operation in progress. E074 – Persistent write protect. E028 – Logical unit does not respond to selection. E075 – Permanent write protect. E029 – Multiple peripheral devices selected. E030 – Logical unit communication failure. E076 – Not ready to ready change, medium may have changed.
E117 – Medium magazine locked. E118 – Invalid bits in identify message. E119 – Logical unit has not self-configured yet. E120 – Target operating conditions have changed. E121 – Microcode has been changed. E122 – Changed operating definition. E123 – Inquiry data has changed. E124 – Diagnostic failure. E125 – Message error. E126 – Internal target failure. E127 – Select or reselect failure. E128 – Unsuccessful soft reset. E165 – The ABIOS is using logical data pointers.
E035, E054, E055, E056, E057, E124, E126, E127, E128, E129, E130, E134, E139, E142, E143, E158, E176 – These errors normally indicate a tape drive hardware problem. Contact your IBM Service representative. V2: Messages Guide for more information.
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Chapter 4. Tape Drive Specifications TR-4 1/4-inch tape cartridge technology offers fast, efficient, high capacity storage in a compact, easy-to-remove hard-shell package. This mass-storage technology evolved from the original reel-to-reel 1/2-inch tape storage medium. Storage capacities increased from 60 MB on 9 tracks (QIC-24, 1982) to the 4 GB capacity achievable with the tape cartridge.
Drive-Performance Specifications The following table lists the performance specifications for the tape drive . Drive Performance Feature Specification Capacity 4.
Environmental Requirements Specification Operational Nonoperational Vibration Peak to peak displacement Peak acceleration 0.005 in. max (5 to 44.3 Hz) 0.50 g max (44.3 to 500 Hz) 0.1 in. max (5 to 17 Hz) 1.5 g max (17 to 500 Hz) Acoustic level operational (a-wt sum) 55 dBA maximum (measured — in suitable enclosure at 3-ft. distance and operator height) Shock (1/2 sine wave) 2.
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Chapter 5. Maintenance and Troubleshooting This chapter describes several maintenance and troubleshooting procedures for the TR-4 EIDE Internal Tape Drive and the TR-4 SCSI Tape Drives. Attention: To avoid electrical shock, unplug your store controller and all attached devices from electrical outlets before performing any troubleshooting procedure. Maintenance You should perform minimal maintenance to ensure that your tape drive operates in peak condition.
Troubleshooting EIDE Tape Drive If the Store Controller is indicating an error during the boot process prior to the “IBM 4690 OS 386 V1 ...” message, the problem is not in the 4690 software. The problem is either a hardware failure, a hardware configuration problem, downlevel BIOS, or downlevel firmware in the tape drive. Check for the following conditions: v Make sure the jumpers are correct.
v The device has a hardware problem. The “Reliability: Tape drive recovered from xxx soft errors” message displayed by the Streaming Tape Drive Utility is a normal message unless the number indicated by xxx is high. The number can exceed several hundred if the tape is full (contains 4 GB of data). To determine if the number is high, divide the number into the number of MB of data on the tape. Within the hardware specification, you can have up to 10 soft errors per 1 MB of data.
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