Datasheet

IBM Europe, Middle East, and Africa Services Announcement
ZS11-0054, dated March 8, 2011
IBM Europe, Middle East, and Africa Services
Announcement ZS11-0054
IBM is a registered trademark of International Business Machines Corporation
1
IBM ServicePacs offers committed service warranty
and maintenance upgrades for IBM Storage
Table of contents
1 Overview 12 Prices
1 Planned availability date 13 Announcement countries
2 Description
At a glance
IBM® Storage Division ServicePac® portfolio updated to include Machine type 3572,
Models S5H and S5R and Machine type 1746, Models C4T, T4D, E4T and T4E.
Overview
IBM ServicePac products offer a range of hardware maintenance or maintenance
upgrade coverage in an electronic format. ServicePacs are available through
the same IBM Business Partners who sell the related IBM hardware. With these
ServicePacs, you get an upgrade solution at the same time you purchase the IBM
machine. The number of unique ServicePacs is kept to a minimum and each part
number supports a range of machine types.
To select the correct ServicePac for a particular machine type, a selection guide is
available with a complete list of machine types for cross-reference. Alternatively,
additional ServicePac information and prices can be found at
https://www-304.ibm.com/sales/gss/download/spst/servicepac/
extProductSelectorWWW.do
ServicePacs can be ordered by part number through SAP in the same way other
IBM products are ordered. The simple registration process ensures fast and efficient
coverage. To be eligible for service, a ServicePac must be purchased within 30
days of the purchase of the machine type to which it applies. A ServicePac must
be registered within 15 days of purchase by completing the ServicePac online
registration at
http://www.ibm.com/servicepac
Planned availability date
March 8, 2011