Datasheet

IBM Europe, Middle East, and Africa

Services Announcement ZS09-0164

IBM is a registered trademark of International Business Machines Corporation

Limitations with respect to replacements or to parts for upgrades: Products

classified as consumable supplies, such as peripheral devices and accessories, such

as external displays, are not covered by this service.

Repair parts and replacement machines, which may be furnished on an exchange

basis, may not be new but will be in good working order. All replaced parts and

machines become the property of IBM. Some parts of IBM machines are designated

as customer replaceable units (CRUs), enabling you to replace these parts.

CRU information and replacement instructions are shipped with the IBM machine.

They are also available upon request. You may be given the option of installing a

CRU yourself or may request IBM to install it as part of this service. You must return

all defective CRUs to IBM in accordance with the return instructions issued with the

replacement CRU. Certain machines require machine code or licensed internal code

(LIC), such as microcode or system code, to correctly function. For such machines,

you are responsible for downloading designated machine code and LIC updates from

an IBM Web site or from other electronic media, and following the instructions that

IBM provides.

For a full definition of IBM maintenance services, visit

http://www.ibm.com/services/europe/maintenance/operational-guides.html

Prices

For pricing information, contact your IBM representative or your IBM Business

Partner.

Announcement countries

Announcement is restricted to the following countries:

• Germany

• Poland

• Czech Republic

• Slovakia

• Croatia

• Romania

• Hungary

• Slovenia

• Austria

• Switzerland

• Russia

• Turkey

Trademarks

IBM and ServicePac are registered trademarks of IBM Corporation in the United

States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of

others.

IBM products and services which are announced and available in your country

can be ordered under the applicable standard agreements, terms, conditions,

and prices in effect at the time. IBM reserves the right to modify or withdraw this

announcement at any time without notice. This announcement is provided for