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IBM Europe, Middle East, and Africa Services Announcement

ZS11-0057, dated April 12, 2011

IBM Europe, Middle East, and Africa Services

Announcement ZS11-0057

IBM is a registered trademark of International Business Machines Corporation

IBM Post Warranty ServicePacs offer maintenance for

IBM System x and IBM IntelliStation products

Table of contents

1 Overview 16 Prices

1 Planned availability date 16 Announcement countries

2 Description

Overview

These IBM® Post Warranty ServicePac® offerings for IBM System x® and IBM

IntelliStation® products deliver hardware maintenance in an electronic format.

ServicePac is available through the same IBM Business Partners who sell the related

IBM hardware. The number of unique ServicePac offerings is kept to a minimum

with each part number supporting a range of machine types. To select the correct

ServicePac for a particular machine type, you can use a selection guide that includes

a complete list of machine types with cross-references. Alternatively, ServicePac

details can be found at

https://www-304.ibm.com/sales/gss/download/spst/servicepac

You can order ServicePac offerings by part number through SAP in the same way

you order IBM products. The simple registration process ensures that you receive

fast and efficient coverage. You must register a ServicePac offering within 15 days of

purchase by completing the ServicePac online registration at

http://www.ibm.com/servicepac

Planned availability date

April 12, 2011

Summary of content (17 pages)

PAGE 1
IBM Europe, Middle East, and Africa Services Announcement ZS11-0057, dated April 12, 2011 IBM Post Warranty ServicePacs offer maintenance for IBM System x and IBM IntelliStation products Table of contents 1 1 2 Overview Planned availability date Description 16 Prices 16 Announcement countries Overview These IBM® Post Warranty ServicePac® offerings for IBM System x® and IBM IntelliStation® products deliver hardware maintenance in an electronic format.
PAGE 2
Description Affected ServicePac part numbers and their associated machine types The following System x Service offerings apply to all announced countries except Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, and Mozambique: System x One-year offerings ServicePac part number ID Eligible machine type ServicePac description 61P7660 PC148 1YR IOR 7x24x4hr 8675 8864 8877 6630-013 61P7664 PC152 1YR IOR 7x24x4hr 8669 8872 8874 7141 1701 8879 8852 7163 61P7662 PC150 1YR IOR 7x24x4hr 1700 7233 71
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4251 4252 7327 7328 6630-010 40M7565 PC407 1YR IOR 7x24x4hr 8670 8673 8678 8832 8839 8840 8842 7972 7979 7985 4192 4193 7902 7901 8847 7946 7836 7837 7379 7944 7872 9362 40M7566 PC408 1YR IOR 7x24x4hr 8487 8488 8489 8485 8849 8490 8491 8486 4347 7971 4364 7996 8014 8028 4365 1735 1754-A2X 2582 40M7567 PC409 1YR IOR 7x24x4hr 8841 8866 7948 7947 9308 9956 7945 9307 0446-013 40M7568 PC410 1YR IOR 7x24x4hr 8684 8863 3020 7943 9360 1754-D2X 40M7569 PC411 1YR IOR 7x24x4hr 8443 8848 7969 8844 41
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7871 1754-D1X 40M7570 PC412 1YR IOR 7x24x4hr 8855 40M7571 PC413 1YR IOR 7x24x4hr 8862 8865 8677 40M7572 PC414 1YR IOR 7x24x4hr 8878 8765 8674 68Y5596 PC1145 1YR IOR 7x24x4hr 7839 7380 0563-012 91Y5357 PC1224 1YR IOR 7x24x4hr 7377 9361 91Y5361 PC1228 1YR IOR 7x24x4hr 7164 91Y5365 PC1232 1YR IOR 7x24x4hr 4253 91Y6044 PC1356 1YR IOR 7x24x4hr 1754-A1X 2583 61P7661 PC149 1YR IOR 5x9x4hr 8877 8675 8864 6630-013 61P7665 PC153 1YR IOR 5x9x4hr 8669 8872 8874 8879 7141 1701 7163
PAGE 5
4252 7327 7328 6630-010 40M7577 PC419 1YR IOR 5x9x4hr 8670 8673 8678 8832 8839 8840 8842 7972 7979 7985 8847 7946 7944 9362 40M7578 PC420 1YR IOR 5x9x4hr 8487 8488 8489 8485 8849 8491 8490 8486 4347 7971 4364 4365 7996 8014 8028 1735 1754-A2X 2582 40M7579 PC421 1YR IOR 5x9x4hr 8841 8866 7948 7947 9308 9956 7945 9307 0446-013 5396 40M7580 PC422 1YR IOR 5x9x4hr 8684 8863 7943 1754-D2X 40M7581 PC423 1YR IOR 5x9x4hr 8843 8848 7969 8844 4190 4194 4367 4368 1754-D1X 40M7582 PC424 1YR IOR 5x9
PAGE 6
8Y5597 PC1146 1YR IOR 5x9x4hr 7839 7380 0563-012 84Y1639 PC1150 1YR IOR 5x9x4hr N/A 91Y5358 PC1225 1YR IOR 5x9x4hr 7377 91Y5362 PC1229 1YR IOR 5x9x4hr 7164 91Y5366 PC1233 1YR IOR 5x9x4hr 4253 91Y6043 PC1355 1YR IOR 5x9x4hr 1754-A1X 2583 56Y6326 PC1009 1YR IOR 7x24x4hr 8886 56Y6332 PC1011 1YR IOR 7x24x4hr 8740 8750 84Y1638 PC1149 1YR IOR 7x24x4hr N/A 91Y3938 PC1191 1YR IOR 5x9x4hr 7148 7147 91Y3937 PC1190 1YR IOR 7x24x4hr 7148 7147 91Y3934 PC1187 1YR IOR 5x9x4hr
PAGE 7
974 7975 7976 7978 7981 7984 7992 8853 7995 7940 7941 4251 4252 7327 7328 6630-010 10N3986 PC589 2YR IOR 7x24x4hr 7972 7979 7985 4192 4193 7901 7902 8847 7946 7836 7837 7379 7872 7944 9362 10N3987 PC590 2YR IOR 7x24x4hr 8487 8488 8485 8849 8490 8491 8486 4347 7971 4364 4365 7996 8014 8028 1735 1754-A2X 2582 10N3988 PC591 2YR IOR 7x24x4hr 8841 8866 7948 7947 9956 7945 9307 0446-013 10N3989 PC592 2YR IOR 7x24x4hr 3020 7943 8863 9360 1754-D2X 10N3990 PC593 2YR IOR 7x24x4hr 8843 8848 7969 88
PAGE 8
7870 7871 1754-D1X 10N3991 PC594 2YR IOR 7x24x4hr N/A 10N3992 PC595 2YR IOR 7x24x4hr 8865 10N3993 PC596 2YR IOR 7x24x4hr 8878 8765 68Y5598 PC1147 2YR IOR 7x24x4hr 7839 7380 0563-012 84Y1637 PC1151 2YR IOR 7x24x4hr N/A 91Y5359 PC1226 2YR IOR 7x24x4hr 7377 9361 91Y5363 PC1230 2YR IOR 7x24x4hr 7164 91Y5367 PC1234 2YR IOR 7x24x4hr 4253 91Y6046 PC1358 2YR IOR 7x24x4hr 1754-A1X 2583 10N3995 PC598 2YR IOR 5x9x4hr 8864 8877 6630-013 10N3997 PC600 2YR IOR 5x9x4hr 1701 8872
PAGE 9
8847 7946 7944 9362 13P0945 PC605 2YR IOR 5x9x4hr 8487 8488 8485 8849 8491 8490 8486 4347 7971 4364 4365 7996 8014 8028 1735 1754-A2X 2582 13P0946 PC606 2YR IOR 5x9x4hr 8841 8866 7948 7947 9956 7945 9307 0446-013 5396 13P0947 PC607 2YR IOR 7x24x4hr 7943 8863 1754-D2X 13P0948 PC608 2YR IOR 5x9x4hr 8843 8848 7969 8844 4190 4194 4367 4368 1754-D1X 13P0949 PC609 2YR IOR 5x9x4hr N/A 13P0950 PC610 2YR IOR 5x9x4hr 8865 9360 13P0951 PC611 2YR IOR 5x9x4hr 8878 8765 10N3996 PC599 2YR IOR
PAGE 10
56Y6333 PC1010 2YR IOR 7x24x4hr 8886 56Y6327 PC1012 2YR IOR 7x24x4hr 8740 8750 91Y3940 PC1193 2YR IOR 5x9x4hr 7148 7147 91Y3939 PC1192 2YR IOR 7x24x4hr 7148 7147 91Y3936 PC1189 2YR IOR 5x9x4hr 7376 6630-011 6630-012 91Y3935 PC1188 2YR IOR 7x24x4hr 7376 6630-011 6630-012 91Y6045 PC1357 2YR IOR 5x9x4hr 1754-A1X 2583 IntelliStation IntelliStation Service offerings apply to all announced countries except Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, Mozambique, Egypt, Pakistan,
PAGE 11
The following service offerings apply to Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, and Mozambique only: System x One-year offerings ServicePac part number ID ServicePac description Eligible machine type 65Y5106 PC1042 1YR IOR 9x5 NBD 8485 8849 8490 8491 4364 4365 1754-A1X 2582 2583 65Y5108 PC1044 1YR IOR 9x5 NBD 4347 8487 8489 8486 7996 7971 1735 1754-A2X 65Y5110 PC1046 1YR IOR 9x5 NBD 8837 4363 4362 7973 7995 8488 4190 4194 4367 4368 7974 7978 8853 8014 8028 8648 7940 7941 8848 796
PAGE 12
8847 8839 7979 7901 8842 1733 8670 8678 8832 7946 7870 7836 7837 7379 7871 7872 7944 7377 9361 9362 6630-011 6630-012 65Y5116 PC1052 1YR IOR 9x5 NBD 8649 8840 7902 8866 7977 3020 7948 8865 7943 7947 9956 7945 7376 9360 1754-D2X 5396 65Y5118 PC1054 1YR IOR 9x5 NBD 8863 8862 8841 8684 9308 9307 0446-013 6630-013 65Y5120 PC1056 1YR IOR 9x5 NBD 8864 8675 8877 8677 8674 65Y5122 PC1058 1YR IOR 9x5 NBD 8879 8878 1701 8872 7839 7380 0563-012 65Y5124 PC1060 1YR IOR 9x5 NBD 8874 8669 8765 7163 7141
PAGE 13
8664 8668 8665 8855 7233 7145 0446-017 7143 65Y5128 PC1064 1YR IOR 9x5 NBD 8688 8886 65Y5191 PC1066 1YR IOR 9x5 NBD 8740 8750 Two-year offerings ServicePac part number ID ServicePac description Eligible machine type 65Y5107 PC1043 2YR IOR 9x5 NBD 8485 8849 8490 8491 4364 4365 1754-A1X 2582 2583 65Y5109 PC1045 2YR IOR 9x5 NBD 4347 8487 8486 7996 7971 1735 1754-A2X 65Y5111 PC1047 2YR IOR 9x5 NBD 8837 4363 4362 7973 7995 8488 4190 4194 4367 4368 7974 7978 8853 8014 8028 7940 7941 8848 79
PAGE 14
7327 7328 1754-D1X 65Y5115 PC1051 2YR IOR 9x5 NBD 7972 7985 8847 7979 7901 7946 7870 7836 7837 7379 7871 7872 7944 7377 9361 9362 6630-011 6630-012 65Y5117 PC1053 2YR IOR 9x5 NBD 7902 8866 7977 3020 7948 8865 7943 7947 9956 7945 7376 9360 1754-D2X 5396 65Y5119 PC1055 2YR IOR 9x5 NBD 8863 8841 9307 0446-013 6630-013 65Y5121 PC1057 2YR IOR 9x5 NBD 8864 8877 65Y5123 PC1059 2YR IOR 9x5 NBD 8879 8878 1701 8872 7839 7380 0563-012 65Y5125 PC1061 2YR IOR 9x5 NBD 8874 8765 7163 7141 8852 7148
PAGE 15
8750 Only applicable to Czech Republic, Bulgaria, Croatia, Hungary, Poland, Romania, Serbia, Slovakia, Slovenia, Turkey and Ukraine 1 Note: The above list represents all models of the eligible machine types unless stated otherwise. Maintenance service upgrade (MSU) IBM Maintenance ServicePacs are designed to give you the continuity of IBM Maintenance and level of service and are applicable to the warranty period or maintenance contract.
PAGE 16
Repair parts and replacement machines, which may be furnished on an exchange basis, may not be new but will be in good working order. All replaced parts and machines become the property of IBM. Some parts of IBM machines are designated as customer replaceable units (CRUs), enabling you to replace these parts. CRU information and replacement instructions are shipped with the IBM machine. They are also available upon request.
PAGE 17
• Russia • South Africa • Serbia • Slovakia • Slovenia • Spain • Sweden • Switzerland • Turkey • Ukraine • • United Kingdom Nigeria • Kenya • Angola • Tanzania • Botswana • Mozambique • Tunisia • Morocco 3 2 Except overseas territories 3 United Kingdom mainland only 4 Order and registration via Finland Trademarks IBM, ServicePac, System x and IntelliStation are registered trademarks of IBM Corporation in the United States, other countries, or both.