PC Server 704 IBM User's Handbook
Note Before using this information and the product it supports, be sure to read the general information under Appendix B, “Notices” on page 303. Also read the general information under “Product Warranties and Notices” in the User's Reference.
Contents Safety Information . . . . . Laser Compliance Statement Lithium Battery Notice . . . About This Book . . . . . . How This Book is Organized Notices Used in This Book . Related Publications . . . . . Welcome and Thank You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware Device Drivers Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3. Configuring Your Server . . . . . . . . . Configuration Overview . . . . . . . . . . . . . . . . . Using the Setup Program . . . . . . . . . . . . . . . . Changing Settings . . . . . . . . . . . . . . . . . . . Starting the Setup Program . . . . . . . . . . . . . . Recording and Restoring Default Settings . . . . . Disabling the Diskette Drive . . . . .
Removing the Top Cover . . . . . . . . . . . . . Installing a Microprocessor . . . . . . . . . . . . . Removing a Microprocessor . . . . . . . . . . . . . Installing Memory-Module Kits . . . . . . . . . . . Removing Memory-Module Kits . . . . . . . . . . Installing Video Memory . . . . . . . . . . . . . . . Replacing the Real-Time Clock . . . . . . . . . . . Installing Adapters . . . . . . . . . . . . . . . . . . Considerations . . . . . . . . . . . . . . . . . . . Installation Procedure . . . . . . . . . .
Program Navigation . . . . . . . . . . . . . . . . . . IntruderAlert . . . . . . . . . . . . . . . . . . . . . . Starting the Test Programs . . . . . . . . . . . . . . . . Using the Module Tests . . . . . . . . . . . . . . . . Changing Selected Tests in Test Groups . . . . . . Creating Test Scripts . . . . . . . . . . . . . . . . . . Test Options . . . . . . . . . . . . . . . . . . . . . . . POST Error Message Table . . . . . . . . . . . . . . . . SCSI Messages . . . . . . . . . . . . . . . . . . . . . . .
Record the Identification Numbers . . . . . . . . Installed Device Records . . . . . . . . . . . . . . The System Board . . . . . . . . . . . . . . . . . . Changing Jumper and Switch Settings . . . . . . Changing a Jumper Setting . . . . . . . . . . . Setting System-Board Configuration Jumpers Setting System-Board Configuration Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 280 288 289 290 292 299 . . . . . . . . . . . . . . . . .
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Safety Information DANGER: Electrical current from power, telephone, and communication cables is hazardous. To avoid shock hazard, connect and disconnect cables as shown below when installing, moving or opening the covers of this product or attached devices. The power cord must be used with a properly grounded outlet. To Connect To Disconnect Turn everything OFF. Turn everything OFF. First, attach all cables to devices. 1 First, remove power cord from outlet. 2 Remove signal cables from receptacles.
About This Book Laser Compliance Statement Some IBM PC Servers are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
About This Book Lithium Battery Notice The real-time clock contains a lithium battery. 8 CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
About This Book Note: Please call 1-800-IBM-4333 for information on battery disposal.
About This Book This book provides the instructions for completing your installation; installing and removing server options; and configuring, modifying, and troubleshooting your server. This book also provides information to help you solve some of the simpler problems that might occur. If you have not yet set up your server, refer to the Setup sheet for instructions on cabling the server. Refer to the User's Reference for more detailed information about the server's features.
Welcome and Thank You Chapter 6, “Getting Help, Service, and Information,” contains information to help you solve more complex problems that you might encounter with your server. This chapter provides instructions on how to obtain service and technical assistance for your PC Server 704 and other IBM products that you might plan to use. This chapter also contains information about other publications, products, warranties, and services that IBM offers.
Welcome and Thank You Notices Used in This Book This book contains information notices that relate to a specific topic. The Attention and Caution notices also appear in a multilingual safety booklet. The notice definitions are as follows: Notes These notices provide important tips, guidance, or advice. Attention These notices indicate possible damage to programs, devices, or data. An attention notice appears just before the instruction or situation in which damage could occur.
Welcome and Thank You Related Publications In addition to this handbook, the following publications are included with your server: The Setup sheet contains the instructions for cabling your server. The User's Reference contains detailed information about the advanced features of your server. The SCSI Software User's Guide describes the factors that you might want to consider before installing small computer system interface (SCSI) hardware and SCSI-related software in your server.
Welcome and Thank You We appreciate your decision to purchase an IBM PC Server 704. Your server offers speed, power, expandability, and compatibility with various existing network operating systems and application programs. The PC Server 704 also comes with IBM PC Server Startup Support, which provides coverage during the first 90 days after installation. IBM PC Server Startup Support is available to PC Server customers at no additional charge.
Welcome and Thank You xviii PC Server 704 User's Handbook
Chapter 1. Introducing the PC Server 704 Your IBM PC Server 704 offers multiple (up to four) Intel Pentium Pro microprocessor capability, so that you can take advantage of symmetric multiprocessing (SMP) technology. You can maximize the benefits of this technology, provided that you have an SMP-capable operating system, such as one of the following, installed in your server: OS/2 for SMP OS/2 LAN Server 4.0 Advanced Microsoft Windows NT Server 3.
This chapter contains an overview of the server features and components. In addition, this chapter describes how to start the server and use the CD-ROM drive. See Chapter 2, “Installing Your Software” on page 27 for details about installing an operating system and other software. (Refer to the SCSI Software User's Guide for information about SCSI device drivers and the SCSI-2 utility programs that you can use to configure the SCSI devices that you install.
Features at a Glance The features in your server vary according to the model that you purchased. The following is a summary of the features that are available with the PC Server 704. Microprocessors Intel Pentium Pro with: – Level-1 cache, 16 KB – Level-2 cache, 512 KB Expandable to four Pentium Pro microprocessors Memory Expandable to 2 GB Industry standard, 60 ns, parity Sixteen memory sockets Two-way and four-way interleaved Error correcting code support Diskette Drive Standard: One 3.
Getting Help on the World Wide Web You can access the latest information about product compatibility and configuration on the World Wide Web. This information is updated as new PC Server products are announced. The following is a sample of the information available at http://www.pc.ibm.com/servers/ on the World Wide Web. Current updates to device drivers, flash BIOS, and other code. A listing of products that have been tested for compatibility with IBM PC Servers.
About ServerGuide In all other countries, contact the IBM support organization that services your area, your IBM marketing representative, or your IBM reseller. Note: For additional information, service, or assistance, see Chapter 6, “Getting Help, Service, and Information” on page 269. About ServerGuide Some PC Server 704 models come with the IBM ServerGuide package, which contains CDs that you can use to install your operating system.
Server Controls The most commonly used controls on the front of the server appear in the following illustration.
Door Lock: You can lock the door on your server to deter tampering with the internal components. Power On/Off Button: Press this convex button to manually turn the server on or off. Reset Button: Press this concave button to reset the system and run the power-on self-test (POST). Diskette-Eject Button: Press this button to remove a diskette from the drive. CD-ROM Eject Button: Press this button to eject the CD-ROM tray from its drive so that you can insert or remove a CD. Chapter 1.
Status Indicators The most commonly used status indicators on the front of the server appear in the following illustration.
CD-ROM Drive In-Use Light: This light indicates CD-ROM drive activity. When this light is green, power is being applied to the drive. When this light is amber, the drive is being accessed (read from or written to). Diskette Drive In-Use Light: This green light indicates diskette-drive activity. Power-On Light: This green light indicates that the power-on button is in the on position. Power-Failure Light: This amber light indicates there is no alternating current (AC) present.
Expansion Slots and Input/Output Connectors Expansion Slots and Input/Output Connectors The following illustration shows the expansion slots and the input/output connectors (ports) on the rear of the server.
Expansion Slots and Input/Output Connectors Keyboard Connector: The cable from your keyboard connects here. Mouse Connector: This is where the mouse cable connects to the server. This port sometimes is called an auxiliary-device or pointing-device port. Serial Connectors: Your server has two, 9-pin serial connectors (COM1 and COM2). The serial signal cable for a modem or other serial device usually connects here. If you are using a 25-pin signal cable, you need a 9-pin-to-25-pin adapter cable.
Padlock Loops and Power Supplies The following illustration shows the power supply bays and padlock loops on your PC Server 704. Note: See “Adding Power Supplies” on page 194 for instructions for installing a power supply.
Padlock Loops: The two side cover padlock loops enable you to insert padlocks (not provided) to secure the side covers to the system unit. The electro-magnetic interference (EMI) door on the front of the server also has a padlock loop. You can insert a small padlock (not included) through this loop to secure the EMI door to the system unit and help prevent unauthorized access to the hard disk drives in the hot-swap bays. Power Supplies: All PC Server 704 models support three 420-watt power supplies.
Expansion Bays The following illustration shows the location of the expansion bays in your server. For installation instructions and information on the types of drives that you can install in these bays, see Chapter 4, “Installing Options” on page 73.
Diskette Drive Bay: This dedicated bay contains a 3.5-inch, 1.44 MB1 diskette drive, which comes standard in all PC Server 704 models. This drive uses 1 MB and 2 MB diskettes. For optimum use, format 1 MB diskettes to 720 KB2 and format 2 MB diskettes to 1.44 MB. Removable-Media Drive Bays: Your PC Server 704 has four drive bays for removable-media devices such as tape-backup drives, compact disc read-only memory (CD-ROM) drives, optical drives, or additional diskette drives.
Moving the Server Moving the Server 6 CAUTION: Due to the weight of the server, do not attempt to lift the server by yourself. To avoid possible injury while moving or lifting the server, ask another person to help you.
Before You Begin If you have not already done so, unpack your server. If you are not installing any optional hardware now, connect the cables and power cord. Follow the instructions on the Setup sheet that comes with your server. After you complete these tasks, return here for further instructions. Make sure you have an adequate number of properly grounded electrical outlets for your server, monitor, and any other options that you intend to install. Place your server in a location that is dry.
Starting the Server Starting the Server 1. Turn on your monitor and adjust the Brightness and Contrast controls to the approximate midpoint. You can readjust these controls and the monitor location for personal viewing comfort after you turn on your server. Note: The locations of the Power Switch and the Brightness and Contrast controls on your monitor might be different from those shown above. 2. Adjust the keyboard feet and position the keyboard for personal typing comfort.
Starting the Server 3. Locate the keys; then, unlock and open the door. If the diskette drive contains packing material or a diskette, remove it from the drive. 4. If you installed any external devices, such as printers, plotters, or modems, turn them on now. 5. Turn on the server. To turn on the server, press the Power On/Off button. The Power-on light comes on. The power-on self-test (POST) begins.
Starting the Server 6. Check your monitor. The screen displays the IBM logo and a number that represents the amount of available server memory. The server beeps once to indicate that it is working properly. Notes: If you hear more than one beep, or no beep, check to see if an error message appears. If no operating system is installed, the system prompts you to insert a startable diskette. Insert a diskette, and install your operating system as described in your operating-system documentation.
Using the CD-ROM Drive A SCSI-2 CD-ROM drive is a standard feature on all PC Server 704 models. To use the CD-ROM drive: 1. Have the CD ready. 2. Press the CD-ROM tray-release button. Manual Tray Release Opening Tray Load and Eject Button CD-ROM Tray CD-ROM In-Use Light Note: If the CD-ROM tray does not extend out, insert the end of a paper clip into the manual tray-release opening and gently pull the tray open. Chapter 1.
3. Locate the tabs in the corners of the tray. 4. With the label information facing up, center and place the CD on the tray. 5. Press the Tray Load and Eject button to move the CD-ROM tray back into the drive.
Arranging Your Workspace Arranging Your Workspace To get the most from your server, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can affect the way you arrange your workspace. Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best.
Arranging Your Workspace usually 51 to 61 cm (20 to 24 in.), and position it so you can view it without having to twist your body. Also position other equipment you use regularly, such as the telephone or a mouse, within easy reach. Glare and Lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen.
Arranging Your Workspace Electrical Outlets and Cable Lengths The location of electrical outlets and the length of power cords and cables that connect to the monitor, printer, and other devices might determine the final placement of your server. When arranging your workspace: Avoid the use of extension cords. When possible, plug the server power cord directly into an electrical outlet. Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally.
Arranging Your Workspace 26 PC Server 704 User's Handbook
Chapter 2. Installing Your Software Before you install software in your server, you need to determine the hardware, software, and operating system requirements for your operating environment. You might need to use the configuration programs on an adapter's Option Diskette before you install an operating system and other software. This chapter provides hardware and software factors that you might want to consider before selecting and installing an operating system.
Using ServerGuide Installing an Operating System The operating system that you select allows you to optimize some of the features in your server. Your server offers multi-processor capability so that you can take advantage of SMP technology. You can maximize the benefits of this technology, provided that you have an SMP-capable operating system, such as one of the following, installed in your server: OS/2 for SMP OS/2 LAN Server 4.0 Advanced Windows NT Server 3.
operating system that you purchased and still use many of the features available on ServerGuide. (For example, you can install NetFinity, a LAN systems-management program; run demonstration programs; use the performance-tuning feature; and do much more.) If you have not already done so, take the time now to read the information that came with the ServerGuide package; then, return here. Before You Begin You can install an operating system from the diskettes or CDs that come with the operating system.
Before you install an operating system, configure the network adapter for your operating system. Use the configuration programs on the network-adapter configuration diskette to view or change the existing configuration. Refer to your network-adapter documentation for detailed instructions; then, return here. If you have not already installed your options, do so now, before you install your operating system; then, return here. If you are installing your operating system: 1.
OS/2 SMP 2.11 Installation If you have an OS/2 2.11 SMP license and you want to install OS/2 2.1 SMP on your PC Server 704, call IBM and request authorized program analysis report (APAR) II08627. In the U.S. and Puerto Rico, call 1-800-992-4777. In all other countries, contact your IBM reseller or IBM marketing representative. You must provide your OS/2 license information. The HelpWare group will ship you a CD and installation diskettes. In addition, you must do the following steps: 1.
2) Copy the appropriate driver from your RAID adapter device-driver diskette. Refer to your RAID adapter documentation to obtain the name of this device driver. 3) Copy the AIC7870.ADD driver from your Adaptec device-driver diskette. 4) Go to step 8. b. If your server did not come with a RAID adapter installed, copy the AIC7870.ADD driver from your Adaptec device-driver diskette. 8. Specify the appropriate SCSI device drivers when you are prompted to do so during the operating-system installation process.
To install OS/2 LAN Server 4.0, do the following steps: 1. Run the MPTS utility program with LAN Server 4.0 or OS/2 Requester 4.0. Note: MPTS = Multiple Protocol Transport Services LAPS = LAN Adapter Protocol Support 2. Click Install. 3. When you are prompted, insert the network-adapter configuration diskette in drive A and click OK. 4. When Install reads the network adapter disk, installation is complete. Click OK. The adapter driver has been copied to your server. 5.
Windows NT Server 3.51 Installation For installation instructions for Windows NT Server 3.51, refer to the README file on the diskette that comes with your operating system. In addition, you must do the following steps: 1. Run the System Configuration Utility program as described in “Starting the System Configuration Utility Program” on page 47. 2. Select Step 3: Change Configuration Settings from the menu. 3. Select System Board. 4. Select MP Spec. 5. Verify that the MP Spec version is 1.4.
11. If your server came with a RAID adapter installed, do these steps: a. Use the RAID adapter device-driver diskettes to specify either the IPSRAID or DAC960.ADD driver. b. Use the Adaptec device-driver diskette to specify the AIC78XX.SYS driver. 12. If your server did not come with a RAID adapter installed, use the Adaptec device-driver diskette to specify the AIC78XX.SYS driver.
Device Drivers Device Drivers Device drivers are programs designed to support a specific type of hardware device. They provide instructions that enable the server to interact with the device, or to take advantage of a device's special feature. Not all devices require device drivers.
Installation Checklist Installation Checklist Important Be sure to maintain at least 127 mm (5 in.) of space at the rear of the server to allow the server's cooling system to work properly. Blocking the air vents can cause overheating, which might result in a malfunction or permanent damage. Your server hardware is set up, and you are ready to learn about your server. The order in which you do these tasks is up to you. Use the following checklist as a guide.
Installation Checklist Ø Complete setting up your PC Server 704 If you need to set the date, time, passwords or drive-startup sequences, or do other system setup tasks, use the procedures in Chapter 3, “Configuring Your Server” on page 39. Ø Install device drivers If you install your operating system without using ServerGuide, be sure to install the SCSI, RAID adapter, and network-adapter device drivers.
Chapter 3. Configuring Your Server This chapter provides information about the configuration and utility programs that come with your server, as well as instructions that tell you when and how to use them. This chapter contains: Configuration Overview . . . . . . . . . . . . . . . . . Using the Setup Program . . . . . . . . . . . . . . . . Changing Settings . . . . . . . . . . . . . . . . . . . Starting the Setup Program . . . . . . . . . . . . . . Recording and Restoring Default Settings . . . . .
Configuration Configuration Overview You play a key role in how your server allocates resources to organize and interconnect hardware devices and software programs. This allocation process is referred to as configuration. The steps required to configure your server depend on the number and variety of devices and programs that you install. Your server has the flexibility and power to support several types of adapters.
Setup Program If your server came with a network adapter, use the network-adapter configuration program to configure and test the network adapter. Follow the instructions in your network-adapter documentation. If your server came with a RAID adapter preinstalled, refer to the RAID adapter documentation for configuration information. Using the Setup Program The Setup program stores configuration values in nonvolatile random-access memory (NVRAM) and in the battery-backed memory of the real-time clock.
Setup Program Online Help information is available on the right side of the screen for each selection. To access menu-bar selections within the Setup program, use the Right Arrow (→) or Left Arrow (←) key. The Setup program consists of the following menu bar selections: Main: Select this choice to set the System Time and Date. This menu also allows you to view or change configuration settings for diskette drives.
Setup Program 6. Press Esc or move the cursor to the Exit option on the menu bar. 7. Select Exit from the menu bar. 8. Select Exit Saving Changes. Recording and Restoring Default Settings If you have a printer attached to your server, you can use the Print Screen key to print the configuration settings. The default settings are helpful when you install additional options, or if the system requires service. Also, record the new settings each time that you make changes.
Setup Program Disabling the Diskette Drive After configuring the system, you might prefer to secure the system against casual or unauthorized access by running the Setup program to disable the diskette drive. This is especially useful in securing the System Configuration Utility program, which is provided on diskette. You can disable the diskette drive through the Setup program: 1. Turn on the server. 2. Press F1 to enter the Setup program. 3. Select Main from the menu bar. 4. Select Floppy Options. 5.
System Configuration Utility Using the System Configuration Utility Program The System Configuration Utility program provides a convenient method to configure various system settings. This program automatically configures system adapters and maintains system parameters. Because the System Configuration Utility program assigns system resources, conflicts between adapters are less likely to occur. In most cases, the server operates with the configuration default settings.
System Configuration Utility A screen similar to the following appears when you start the SCU program. à@ ð SYSTEM CONFIGURATION UTILITY, Release x.
System Configuration Utility prevent damage to the original diskette. Your operating-system documentation provides information on backing up diskettes. Starting the System Configuration Utility Program To access the System Configuration Utility program: 1. Insert the backup copy of the System Configuration Utility program diskette into the diskette drive. 2. Turn on the system. Or, if the system is turned on, press Ctrl+Alt+Del. Or, at the DOS prompt for drive A, type SCU and press Enter.
System Configuration Utility Step 2: Add and Remove Boards Select Add and Remove Boards to add, remove, or move any adapter. The System Configuration Utility program automatically detects and adds most adapters. This step provides a list of all correctly configured devices. You can press F6 to add ISA devices to the configuration. The server requires configuration files to correctly configure ISA and EISA adapters. You must copy the configuration file, which has a file-name extension of .
System Configuration Utility Step 3: Change Configuration Settings After adding adapters, select this choice to change the configuration, if necessary. If you change a setting in this step, you might need to change a switch or jumper setting on the system board or on a device. See the tables in “Installed Device Records” on page 280 for a listing of the settings and default values. All settings will remain in the default position if you do not use this selection to change the configuration.
System Configuration Utility Step 4: Save Configuration This choice saves the configuration settings to nonvolatile random-access memory (NVRAM) and in a backup file (with an extension of .CMS). Note: Be certain you want to save this configuration data, because once you select this choice, the save process begins immediately.
System Configuration Utility Utilities The Utilities choice controls some aspects of how the system generates configuration data. For example, the System Configuration Utility program can prompt the user to manually add boards. Press F9 from the Main Menu screen to access the Utilities screen. Press the space bar to select an option. Refer to the following table for information on the choices on this menu. Options Description Remote Mode Configure a server other than the server that you are using.
Security Defining Security To control access to your server, you can implement several of the security measures described in your User's Reference, including password protection. Password Overview Two types of passwords are available with the PC Server 704. These are the administrative and user passwords. You can set both passwords using the Setup program and the System Configuration Utility program. Note: Table 8 on page 281 provides the default values for all security-related data fields.
Security Type of Password Results No password set No password required to start system. No password required to access the System Configuration Utility program and Setup program. User can access all System Configuration Utility program functions. Secure mode is not functional. User password only User must enter password to complete the system startup. Password required to access the System Configuration Utility program, Setup program, and disable secure mode.
Security Administrative Password If you have set an administrative password, you must enter it to use System Configuration Utility functions that allow you to change configuration data. Before you set an administrative password, you might want to first set your drive-startup sequence, as described in “Setting the Drive-Startup Sequence” on page 56. If an administrative password is set and then forgotten, you can clear the password from memory using a system board configuration switch.
Security User Password You do not need to set a user password, but a user password helps to protect the information that you store in your server. It allows you to enable secure mode and write-protect the boot sector of a hard disk drive. Write-protecting the boot sector is a form of virus protection. If a user password is set and then forgotten, you can clear the password from memory using a system-board configuration switch.
Security Setting the Drive-Startup Sequence The drive startup sequence allows you to control the startup sequence of the drives in your server. Each time you turn on the server, it checks the drives as it looks for the operating system. The order in which the system checks the drives is the drive-startup sequence. In most cases, you do not need to change the default drive-startup sequence.
Security Secure Mode Secure mode secures the system against unauthorized use. Secure mode inhibits keyboard and mouse input, and disables the power switch and reset button. Secure mode takes effect when the keyboard and mouse remain inactive for an amount of time that you determine. You can gain access to the system only after you enter the correct user password. Note: You must set a user password before you can enable secure mode.
Configuring EISA, ISA, and PCI Adapters Configuring EISA, ISA, and PCI Adapters Before installing a new device or program, read the documentation that came with it. Reading the instructions helps you to determine the steps required for installation and configuration. The following list provides a preview of the actions that might be required to configure your server. Note: During POST, your server automatically configures ISA Plug and Play, EISA, and PCI devices.
ISA/EISA Configuration 6. Resolve configuration conflicts. See “Configuration Conflicts” on page 61. Configuring ISA or EISA Features and Options Some ISA and most EISA devices come with option diskettes. These diskettes can contain any or all of the following types of information: Configuration files (.CFG) Diagnostic files Device drivers Sample applications (mini-applications) Configuration Files The server requires a configuration file to configure the server for ISA or EISA adapters.
ISA/EISA Configuration To create a unique .CFG file for an ISA adapter: 1. At the System Configuration Utility program Main Menu screen, select Add and Remove Boards. 2. Press F6 (Define ISA). 3. At the ISA Definition screen, type in the adapter manufacturer and description (for example, IBM Token Ring).
Configuration Conflicts Sample Applications Some optional devices provide small applications or sampler files. These applications demonstrate the capabilities of the device and serve as software examples for programming the device. Refer to the documentation that came with the option for additional information. Configuration Conflicts The resources used by your server consist of IRQs, DMA channels, I/O ports (for example, serial and parallel), and memory.
Configuration Conflicts The Setup program and the System Configuration Utility program only configure the system hardware. These programs do not consider the requirements of the operating system or the application programs. See “Resolving Software Configuration Conflicts” on page 63 for additional information. Resolving Hardware Configuration Conflicts Use the following information to help resolve hardware configuration conflicts: 1.
Configuration Conflicts 6. Remove the device or adapter. Some configurations are not supported (for example, you cannot operate the server with two ISA SVGA adapters installed). If you must remove an adapter, see “Removing Adapters” on page 151. Resolving Software Configuration Conflicts The memory-address space and IRQs used by some hardware options might conflict with addresses defined for use through application programs.
SCSISelect Utility Program Using the SCSISelect Utility Program The SCSI-2 controllers have built-in menu-driven configuration utility programs that allow you to view and change SCSI settings. You can use the SCSISelect Utility programs to: Change the default values Verify and change configuration conflicts Format a new SCSI hard disk Starting the SCSISelect Utility Program You can access this program when you start the server.
SCSISelect Utility Program Configure/View Host Adapter Settings To view or change the SCSI-2 controller settings, select Configure/View Host Adapter Settings and follow the directions on the screen. Refer to the following table for information on the choices on this menu. SCSI Controller Settings Description Host Adapter SCSI ID Changes the SCSI ID of the SCSI-2 controller from its default value of 7. SCSI Parity Checking Enables or disables parity checking on the SCSI-2 controller.
SCSISelect Utility Program Using the Low-Level Format Program If your server did not come with a RAID adapter preinstalled, you can format your hard disks using the Low-Level Format feature of the SCSISelect Utility program. Depending on the hard disk capacity, the Low-Level Format program could take up to two hours. Note: If your server came with a RAID adapter preinstalled, refer to the RAID adapter documentation for instructions to format your hard disk drives.
Configuring the 100/10 PCI Ethernet Adapter 4. Select Format disk; then, follow the instructions on the screen. Note: Hard disks normally contain more tracks than their stated capacity (to allow for defective tracks). A message appears on the screen if the defect limit is reached. If this happens, have the system serviced. 5. To install an operating system, refer to your operating-system documentation. Also, follow the instructions in Chapter 2, “Installing Your Software” on page 27.
Configuring the 100/10 PCI Ethernet Adapter Installing Multiple Adapters Repeat the configuration procedures for each adapter that you want to install. Even though the Ethernet Configuration and Drivers program can detect all the PCI adapters in your server, you must perform the installation process before you can use the adapter. Configuring for Windows NT Server 3.51 To configure the Ethernet adapter for the Windows NT Server 3.51 operating system: 1. Double-click the Network icon in the Control Panel.
Configuring the 100/10 PCI Ethernet Adapter Troubleshooting Make sure that you are using the drivers that come with this adapter. Make sure that the driver is loaded and the protocols are bound. See the Network Bindings dialog box in Windows NT Server 3.51 to verify this. Make sure that you are using Category 5 cabling when operating at 100 Mbps. Test the adapter using the instructions in “Configuring for Windows NT Server 3.51” on page 68. Check with your LAN administrator.
Configuring the 100/10 PCI Ethernet Adapter Configuring for Full-Duplex If you have a hub that does not support auto-negotiation, manually configure the adapter for full-duplex support. Configuration is specific to the driver that you are loading for your network operating system. Refer to Table 1. Note: You must set the adapter speed when configuring for full-duplex support. Do not leave the speed set to auto-negotiate. Driver How To Set Duplex Mode Windows NT Server 3.
Configuring Other Network Adapters Shared Hubs In a shared network environment, servers are connected to hubs. A repeater is built into each port of the hub. All ports of the repeater hub share a fixed amount of bandwidth, or data capacity. A 100 Mbps shared hub means that all nodes on the hub must share the 100 Mbps or bandwidth. As stations are added to the hub, the effective bandwidth available to any individual station becomes smaller.
Configuring Other Network Adapters 72 PC Server 704 User's Handbook
Chapter 4. Installing Options This chapter provides instructions to help you add options to your server. Some option-removal instructions are provided, in case you need to remove one option to install another. If you have several internal options to install, these instructions enable you to add them all at one time. This chapter contains: Before You Begin . . . . . . . . . . . . . . . . . . . Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin If your server came with a RAID adapter preinstalled, you must configure your disk arrays after you install hard disk drives, as described in “Installing Internal Drives” on page 156. In this case, follow the instructions in the RAID adapter documentation after installing the drives. Return here to install your remaining options, if applicable. See Chapter 3, “Configuring Your Server” on page 39 for additional details about configuration, and a description of your server utility programs.
Electrical Safety Electrical Safety For your safety, always do the following before removing the cover: 1. Turn off the server and any attached devices, such as printers, monitors, and external drives. 2. If you are in the United Kingdom and have a modem or fax machine attached to your server, you must disconnect the telephone line from the server before unplugging any power cords (also known as power cables).
Electrical Safety 11 13 15 Attention: For proper cooling and airflow, always install the chassis side and top covers before you turn on the server. If you operate the server without installing these covers, server components might become damaged. Attention: For proper cooling and airflow, always install the internal support panel for the processor and memory boards before you install the chassis side and top covers and turn on the server.
Handling Static-Sensitive Devices Handling Static-Sensitive Devices 10 Attention: Electrostatic discharge (ESD) can damage hard disk drives, printed circuit boards, memory modules, and other server components. When you handle these static-sensitive components, observe the following precautions to avoid component damage: a. When you handle static-sensitive components, work at an ESD protected workstation.
Preparing to Install Options Preparing to Install Options Before you begin: Be sure you have read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). 1. Unlock and open the door.
Preparing to Install Options 2. Remove all media (diskettes, CDs, optical discs, or tapes) from the drives; then, turn off the server and all attached options. 3 CAUTION: The convex On/Off button on the front of the server does not turn off the electrical current supplied to the server. To remove all electrical current from the server, you must unplug all server and power supply power cords from the wall outlets. 3.
Preparing to Install Options 4. Unplug all power cords (cables) from electrical outlets. Note the locations of the following; then, disconnect them from the back of the server: Power cords Monitor cable Keyboard cable Any other cables and cords 2 CAUTION: Electrical current from power, telephone, and communication cables can be hazardous.
Removing the Side Covers Removing the Side Covers Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Turned off peripheral devices (see “Preparing to Install Options” on page 78). You must remove both side covers before you can remove the top cover. To remove either of the server side covers, do the following steps: 1. Unlock and remove any padlock .2/ on the side cover. 2. Remove the three screws .
Removing the Side Covers 3. Grip the two built-in handles at the back edge of the cover. 12 Attention: Do not damage or displace the electromagnetic interference (EMI) gaskets mounted on the cover. Replace any damaged gaskets, or your server might not meet EMI requirements. 4. Pull firmly and evenly with both hands to slide the cover toward the back. The cover stops after about an inch. 5.
Removing the Top Cover Removing the Top Cover Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Turned off peripheral devices (see “Preparing to Install Options” on page 78). Removed both of the side covers (see “Removing the Side Covers” on page 81). To remove the server top cover, do the following steps: 1. Remove the three retaining screws from the back edge of the top cover.
Removing the Top Cover 2. Lift the back of the cover up very slightly (to about a 20-degree angle). Avoid dislodging the EMI clips. 20° angle or less 3. Slide the cover back and up from the chassis. 4. Set the cover aside.
Removing the Top Cover What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131.
Installing a Microprocessor Installing a Microprocessor Your server comes with two processor boards. Some models come with one microprocessor on each processor board. Other models come with one microprocessor on one processor board. Your server supports a maximum of four microprocessors. The system board contains two processor-board connectors: one is primary; the other is secondary. You must maintain a processor board in each connector. 1 2 3 .1/ System board .
Installing a Microprocessor Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Removed the front and side covers (see “Preparing to Install Options” on page 78). Obtained the Processor Upgrade Option Kit. Obtained one of the following operating systems (optional) at the specified release level: – IBM OS/2 for Symmetrical Multiprocessing Version 2.11 (OS/2 2.
Installing a Microprocessor and voltage requirements as those of the currently installed microprocessor. Microprocessor internal and external clock frequencies must be identical. 17 Attention: a. To avoid damaging the microprocessor during installation, make sure that the socket latch is fully opened to the vertical position before you insert the microprocessor. b. The microprocessor heat sink clips are under tension. Be careful when installing or removing the microprocessor assembly.
Installing a Microprocessor An example microprocessor/heat-sink assembly might contain the following components: 1 2 8 7 3 4 5 6 .1/ Heat sink retention clips (two) .2/ Heat sink .3/ Thermal grease .4/ Microprocessor .5/ Pin 1 location .6/ Lower processor socket, with lever (latch) in open position .7/ Upper processor socket, empty, with lever in closed, locked position .8/ Completed microprocessor/heat-sink assembly You will work with these components while performing the steps in this section.
Installing a Microprocessor Remove the board-support panel: a. Remove the left side panel .1/. b. Remove the four screws .2/ from the right edge of the board-support panel. Save the screws for later use. 1 2 c. Open the board-support panel. d. Remove the board-support panel by pulling the back edge away from the three slots at the back of the chassis. e. Store the panel until you are ready to reinstall it.
Installing a Microprocessor 2. Select the processor board that you will remove. Locate the appropriate processor-board connector (.2/ or .4/) on the system board .1/. The primary processor-board connector is located at .2/. The secondary processor-board connector is located at .4/. 1 4 2 3 3. Disconnect the processor board .3/ from the system board by rotating the processor-board corner handles outward to a 90-degree angle from the processor board. 4.
Installing a Microprocessor 6. Locate the primary and secondary microprocessor sockets on the processor boards, as shown in the following illustration. Your server comes with a microprocessor preinstalled in the primary socket. Therefore, you will install the new microprocessor in the secondary socket (also known as an upgrade socket). Note: Both microprocessors on a processor board must have the same speed to ensure proper server operation. 1 2 8 7 3 4 5 6 .1/ Heat sink retention clips (two) .
Installing a Microprocessor 9. Remove the microprocessor from the static-protective bag, without touching or bending the pins. Place it pin-side down on a grounded, static-protective or conductive-foam surface. 10. Open the thermal grease packet. Place the contents of the packet on top of the microprocessor. 11. Spread the grease evenly over the surface of the microprocessor. Ensure that the grease does not extend beyond the microprocessor edges. 12. Discard the empty thermal grease packet. 13.
Installing a Microprocessor 17. Move the lever forward and downward until it snaps into the fully closed (locked) position. 18. Install two heat-sink clips to hold the microprocessor/heat sink assembly in the socket: a. Each heat-sink clip has a rounded edge .1/ and a flat edge .2/. Position the two heat-sink clips straight across the heat sink so that the flat edges .2/ at the ends of the clips face each other.
Installing a Microprocessor b. The following illustration shows the microprocessor/heat sink assembly, completely attached, except for one end of one clip. The socket .1/ contains the microprocessor .3/. An installation tool .4/ is being used to press the remaining end of one clip over the heat sink .2/. Chapter 4.
Installing a Microprocessor Connect each end of each clip to the matching tab (flange) on the socket. Then, press the clips down until they are secure on both sides of the socket.
Installing a Microprocessor 19. Reinstall the processor board .3/ in the server: a. Locate the appropriate processor-board connector (.2/ or .4/) on the system board .1/. Install the first processor board in the primary connector .2/. Install the second processor board in the secondary connector .4/. 1 4 2 3 Chapter 4.
Installing a Microprocessor b. Grasp the processor board by the corners with the handles. Insert the primary processor board, component-side down.
Installing a Microprocessor Insert the secondary processor board, component-side up. c. Slide the processor board into the appropriate slot guides on the system board. d. Press the processor board carefully but firmly into the system-board connector. e. Rotate the processor-board handles to the closed position, until the handles are aligned with the front edge of the processor board. 15 Attention: a.
Installing a Microprocessor could damage the processor board or the connector on the system board. 20. Reinstall the board-support panel: a. Align the support panel so that the three tabs .1/ at the back left edge of the panel fit into the three chassis slots. b. Close the panel. Check to make sure that the boards in the slots behind the panel align with the scribe marks on the panel. Use the scribe marks at .2/ to check the alignment of the memory board. Use the scribe marks at .
Installing a Microprocessor 21. If you have no other options to install, replace the cover on the server (see “Completing the Installation” on page 201) and reconnect the cables and power cord (see step 7 on page 205). 22. Because you installed a new microprocessor in your server, you might want to upgrade your operating system. You must update your server configuration. a. Run the Setup program. See Chapter 3, “Configuring Your Server” on page 39 for instructions. b.
Installing a Microprocessor What to do next? Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131. Replacing the real-time clock? — Go to “Replacing the Real-Time Clock” on page 137.
Removing a Microprocessor Removing a Microprocessor Your server comes with two processor boards. Some models come with one microprocessor on each processor board. Other models come with one microprocessor on one processor board. Your server supports a maximum of four microprocessors. The system board contains two processor-board connectors: one is primary; the other is secondary. You must maintain a processor board in each connector. 1 2 3 .1/ System board .2/ Connector for secondary processor board .
Removing a Microprocessor 2. Avoid touching the components and gold-edge connectors on the processor board. 3. Do not touch or bend the exposed pins on a microprocessor. 17 Attention: a. To avoid damaging the microprocessor during installation, make sure that the socket latch is fully opened to the vertical position before you insert the microprocessor. b. The microprocessor heat sink clips are under tension. Be careful when installing or removing the microprocessor assembly.
Removing a Microprocessor If you want to remove a microprocessor from a processor board, you must remove that processor board from its connector on the system board. To remove a microprocessor, do the following steps: 1. Before you can access the boards inside the server, you must remove the metal board-support panel that holds them in place. Remove the board-support panel: a. Remove the left side panel .1/. b. Remove the four screws .2/ from the right edge of the board-support panel.
Removing a Microprocessor 2. Select the processor board that you will remove. Locate the appropriate processor-board connector (.2/ or .4/) on the system board .1/. The primary processor-board connector is located at .2/. The secondary processor-board connector is located at .4/. 1 4 2 3 3. Disconnect the processor board .3/ from the system board by rotating the processor-board corner handles outward to a 90-degree angle from the processor board. 4.
Removing a Microprocessor 6. Remove the two clips that hold the heat sink and microprocessor in place: Note: When you remove the clips, avoid scraping them against the system-board components. a. Insert a small, flat-blade screwdriver into the slot on the end of one clip. b. Release the clip by pushing the clip outward with the blade of the screwdriver. c. While moving the clip off the socket, slide the clip up and away from the heat sink and microprocessor. d.
Removing a Microprocessor 11. If you are installing a faster microprocessor, go to “Installing a Microprocessor” on page 86. Otherwise, continue with the next step. 12. Reinstall the processor board .3/ in the server: a. Locate the appropriate processor-board connector (.2/ or .4/) on the system board .1/. Install the first processor board in the primary connector .2/. Install the second processor board in the secondary connector .4/.
Removing a Microprocessor b. Grasp the processor board by the corners with the handles. Insert the primary processor board, component-side down. Chapter 4.
Removing a Microprocessor Insert the secondary processor board, component-side up. c. Slide the processor board into the appropriate slot guides on the system board. d. Press the processor board carefully but firmly into the system-board connector. e. Rotate the processor-board handles to the closed position, until the handles are aligned with the front edge of the processor board. 15 Attention: a.
Removing a Microprocessor could damage the processor board or the connector on the system board. 13. Reinstall the board-support panel: a. Align the support panel so that the three tabs .1/ at the back left edge of the panel fit into the three chassis slots. b. Close the panel. Check to make sure that the boards in the slots behind the panel align with the scribe marks on the panel. Use the scribe marks at .2/ to check the alignment of the memory board. Use the scribe marks at .
Removing a Microprocessor What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131. Replacing the real-time clock? — Go to “Replacing the Real-Time Clock” on page 137.
Installing Memory-Module Kits Installing Memory-Module Kits Adding memory to your server is an easy way to make programs run faster. You can increase the amount of memory in your server by installing options called memory-module kits. Your server uses 72-pin, parity, single-inline memory modules (SIMMs). You install memory-module kits into connectors on a memory board inside your server. The memory board contains two banks (1 and 2), arranged in 16 SIMM sockets.
Installing Memory-Module Kits Notes: 1. Use SIMMs that have tin-lead, alloy-plated-edge connectors. 2. Use SIMMs that are compatible with Joint Electron Device Engineering Council (JEDEC) standards. Contact your IBM reseller or IBM marketing representative for a list of approved SIMMs. 3. The PC Server 704 does not support memory expansion adapters. Table 2.
Installing Memory-Module Kits Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Removed the server cover (see “Preparing to Install Options” on page 78). The following illustration shows the memory-board location on the system board. 2 1 3 .1/ System board .2/ Memory-board connector .3/ Memory board Chapter 4.
Installing Memory-Module Kits 16 J15 J13 J11 J10 J8 J9 J7 J6 J4 J5 J3 J2 J1 Bank 2 J16 J14 J12 Bank 1 Bank 1 Bank 2 The following illustration shows the memory-module connectors for all models. Attention: a. Reduce the risk of electrostatic discharge (ESD) damage to the memory modules and memory board by following the instructions in Notice Number 10. b. To avoid breaking the retaining clips or damaging the sockets, handle the clips gently.
Installing Memory-Module Kits To install memory modules on a memory board, do the following steps: 1. Remove the board-support panel: a. Remove the left side panel .1/. b. Remove the four screws .2/ from the right edge of the board-support panel. Save the screws for later use. 1 2 c. Open the board-support panel. d. Remove the board-support panel by pulling the back edge away from the three slots at the back of the chassis. e. Store the panel until you are ready to reinstall it. Chapter 4.
Installing Memory-Module Kits 2. Remove the memory board: a. Disconnect the memory board from the system board by rotating the memory-board corner handles outward to a 90-degree angle from the memory board. b. Grasp the memory-board corner handles and carefully slide the memory board out of the slot. Avoid touching the components and gold-edge connectors on the memory board. 3. Place the memory board, component-side up, on a flat, static-protective surface. 4.
Installing Memory-Module Kits 5. Touch the static-protective package to any unpainted metal surface on the server. Then, remove the memory-module kit from the package. c Stati vices De 6. Install the kit: a. Start with the lowest-numbered sockets in bank 1. b. Turn the memory module so that the notched end .1/ is on the left, and the top faces away from you. c. Insert the SIMM into the memory-board connector, downward at a 45-degree angle. d. Press the SIMM firmly into the socket .
Installing Memory-Module Kits e. Repeat these steps for each memory module that you install. 7. Reinstall the memory board: a. On the system board .1/, locate the connector .2/ for the memory board .3/. 2 1 3 15a Attention: When you install adapters, processor boards, or memory boards in the server, be sure that they are completely and correctly seated in the system-board connectors before you apply power.
Installing Memory-Module Kits e. Rotate the memory-board handles to the closed position, until the handles are aligned with the front edge of the memory board. 8. Go to Table 10 on page 283 to record the sizes of the memory modules and the connectors into which they are installed. 9. Reinstall the board-support panel: a. Align the support panel so that the three tabs .1/ at the back left edge of the panel fit into the three chassis slots. b. Close the panel.
Installing Memory-Module Kits page 39 to reconfigure your server; then, return here and continue with “What to do next?” on page 122 to determine your next step. The next time that you start the server, a message appears to indicate that memory has been added or removed. What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103.
Installing Memory-Module Kits No internal devices to install or remove? — Go to “Completing the Installation” on page 201. Installing an external option? — Go to “Connecting External Options” on page 207. Chapter 4.
Removing Memory-Module Kits Removing Memory-Module Kits 16 Attention: a. Reduce the risk of electrostatic discharge (ESD) damage to the memory modules and memory board by following the instructions in Notice Number 10. b. To avoid breaking the retaining clips or damaging the sockets, handle the clips gently. 1. Remove the board-support panel: a. Remove the left side panel .1/. b. Remove the four screws .2/ from the right edge of the board-support panel. Save the screws for later use. 1 2 c.
Removing Memory-Module Kits 2. Remove the memory board: a. Disconnect the memory board from the system board by rotating the memory-board corner handles outward to a 90-degree angle from the memory board. b. Grasp the memory-board corner handles and carefully slide the memory board out of the slot. Avoid touching the components and gold-edge connectors on the memory board. 3. Place the memory board, component-side up, on a flat, static-protective surface. Chapter 4.
Removing Memory-Module Kits 4. Locate the memory-module connectors on the memory board and determine which memory modules you want to remove. Note: You must remove the memory modules in pairs, starting with the highest-numbered sockets that are farthest away from bank 1. 5. Remove the memory module: a. Carefully press the two retaining clips .3/ on the memory-board connector outward, creating just enough space to lift the top edge of the memory module away from the clips. b.
Removing Memory-Module Kits 6. Store any memory modules that you are no longer using in a static-protective package. Make a note of the kit size and speed for future reference. c Stati vices De . 7. If you are installing memory modules in the empty connectors, go to “Installing Memory-Module Kits” on page 113. If you are not installing memory modules in the empty connectors, go to Table 10 on page 283 to update the memory information; then, return here. Chapter 4.
Removing Memory-Module Kits 8. Reinstall the memory board: a. On the system board .1/, locate the connector .2/ for the memory board .3/. 2 1 3 b. Grasp the memory-board corner handles and carefully slide the memory board into the appropriate slot guides on the system board. c. Press the memory board firmly into the system-board connector. d. Rotate the memory-board handles to the closed position, until the handles are aligned with the front edge of the memory board.
Removing Memory-Module Kits 9. Reinstall the board-support panel: a. Align the support panel so that the three tabs .1/ at the back left edge of the panel fit into the three chassis slots. b. Close the panel. Check to make sure that the boards in the slots behind the panel align with the scribe marks on the panel. Use the scribe marks at .2/ to check the alignment of the memory board. Use the scribe marks at .3/ to check the alignment of the processor boards. 2 1 3 c.
Removing Memory-Module Kits What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Installing video memory? — Go to “Installing Video Memory” on page 131. Replacing the real-time clock? — Go to “Replacing the Real-Time Clock” on page 137.
Installing Video Memory Installing Video Memory Your server system board comes with 512 KB of preinstalled video memory. If you expand the memory buffer to 1 MB, your server controller will support high resolution graphics and text modes with 132 columns.
Installing Video Memory To install video memory, do the following steps: 1. Remove the board-support panel: a. Remove the left side panel .1/. b. Remove the four screws .2/ from the right edge of the board-support panel. Save the screws for later use. 1 2 c. Open the board-support panel. d. Remove the board-support panel by pulling the back edge away from the three slots at the back of the chassis. e. Store the panel until you are ready to reinstall it.
Installing Video Memory 2. Touch the static-protective package to any unpainted metal surface on the server. Then remove the DRAM from the package. c Stati vices De 3. Locate the dot .2/ on the DRAM. 4. Carefully align the dot on the DRAM with the beveled corner of the video-memory socket .1/ on the system board. 5. Press the DRAM down firmly into the socket. 1 2 Chapter 4.
Installing Video Memory 6. Reinstall the board-support panel: a. Align the support panel so that the three tabs .1/ at the back left edge of the panel fit into the three chassis slots. b. Close the panel. Check to make sure that the boards in the slots behind the panel align with the scribe marks on the panel. Use the scribe marks at .2/ to check the alignment of the memory board. Use the scribe marks at .3/ to check the alignment of the processor boards. 2 1 3 c.
Installing Video Memory 7. Reinstall the covers (see “Completing the Installation” on page 201) and run the System Configuration Utility program (see Chapter 3, “Configuring Your Server” on page 39). The next time that you start the server, a message appears to indicate that memory has been added or removed. 8. Go to Table 9 on page 283 to record the size of the DRAM and the connector into which it is installed. Then, return here and continue with “What to do next?” on page 136 to determine your next step.
Installing Video Memory What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Replacing the real-time clock? — Go to “Replacing the Real-Time Clock” on page 137.
Replacing the Real-Time Clock Replacing the Real-Time Clock The real-time clock (RTC) contains a long-life, integral lithium battery. If the battery malfunctions (for example, the CMOS random-access memory (RAM) no longer stores the correct system settings), you must replace the RTC as described in this section. Contact your IBM reseller or IBM marketing representative for information about approved replacement devices. This product has been designed with your safety in mind.
Replacing the Real-Time Clock 3. In the U.S., please call 1-800-IBM-4333 for information on battery disposal. To replace the real-time clock, do the following steps: 1. Remove the board-support panel: a. Remove the left side panel .1/. b. Remove the four screws .2/ from the right edge of the board-support panel. Save the screws for later use. 1 2 c. Open the board-support panel. d. Remove the board-support panel by pulling the back edge away from the three slots at the back of the chassis. e.
Replacing the Real-Time Clock 2. Remove the RTC from its socket (system-board connector) .1/ with an appropriate tool. 1 2 3. If you plan to reinstall the same RTC later, store it in a static-protective bag. 4. If you plan to dispose of the RTC, adhere to the local ordinance requirements and the manufacturer's instructions for lithium-battery disposal. In addition, observe the lithium-battery cautions in this section. 5. Remove the replacement RTC from the static-protective package.
Replacing the Real-Time Clock 6. Orient the RTC so that the dot .2/ on the top aligns with the rear of the system board. 7. Insert the pins on the RTC into the matching system-board socket connectors .1/. 8. Carefully and firmly press the RTC downward into the socket connectors; do not bend the pins.
Replacing the Real-Time Clock 9. Reinstall the board-support panel: a. Align the support panel so that the three tabs .1/ at the back left edge of the panel fit into the three chassis slots. b. Close the panel. Check to make sure that the boards in the slots behind the panel align with the scribe marks on the panel. Use the scribe marks at .2/ to check the alignment of the memory board. Use the scribe marks at .3/ to check the alignment of the processor boards. 2 1 3 c.
Replacing the Real-Time Clock What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131.
Installing Adapters Installing Adapters Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Read the instructions that come with the adapter. Removed the server cover (see “Preparing to Install Options” on page 78). Your server has ten connectors called expansion slots. If your server came with a network adapter or a RAID adapter, they are installed in the appropriate slots. Notes: 1.
Installing Adapters systems that support the Plug and Play feature become available, your server will automatically configure itself when you install EISA, ISA, and PCI Plug and Play devices. Your server comes with a video controller. This video controller is an integrated component on the system board. It is not in an expansion slot. The integrated video controller has super video graphics array (SVGA) technology. The integrated video controller is not removable.
Installing Adapters Considerations Three types of adapters are available for your PC Server 704: Extended industry-standard architecture (EISA) Industry-standard architecture (ISA) Peripheral component interconnect (PCI) Before you continue with the adapter-installation procedure, you must adhere to the following requirements: Review the documentation that comes with the adapter and follow those instructions in addition to the instructions given in this chapter.
Installing Adapters Installation Procedure You can use any adapter that is compatible with an IBM PC AT or PC XT system (except for an 8-bit drop card that fits only in an 8-bit PC XT connector). 15a Attention: When you install adapters, processor boards, or memory boards in the server, be sure that they are completely and correctly seated in the system-board connectors before you apply power. Incomplete insertion might cause damage to the system board or the adapters that you are installing.
Installing Adapters 2. Remove the expansion-slot cover: a. Loosen and remove the screw .1/ on the top of the expansion-slot cover. b. Slide the expansion-slot cover out of the server. c. Store these items in a safe place for future use. 1 2 3. Remove the adapter from the static-protective package. Note: Avoid touching the components and gold-edge connectors on the adapter. 4. Place the adapter, component-side up, on a flat, static-protective surface. 5.
Installing Adapters 6. Install the adapter: a. Carefully grasp the adapter .2/ by its top edge or upper corners, and align it with the expansion slot on the system board. b. Press the adapter firmly into the expansion slot. The tapered foot of the adapter-retaining bracket must fit into the mating slot in the expansion-slot frame. c. Align the rounded notch in the retaining bracket with the threaded hole in the expansion-slot frame.
Installing Adapters 7. If you installed an EISA or ISA adapter, run the System Configuration Utility program to reconfigure your server. If you installed a PCI adapter, running this program is optional. See Chapter 3, “Configuring Your Server” on page 39 for instructions on running this program. 8. Go to Table 11 on page 284 and write the adapter name next to the slot into which it is installed; then, return here. 9.
Installing Adapters What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131.
Removing Adapters Removing Adapters 14 Attention: Expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the system and ensures proper cooling of system components. To remove an adapter, do the following steps: 1. Remove the adapter: Note: If you are removing a PCI adapter, the screw is on the inside back of the server. a. Disconnect the cables that are attached to the adapter that you are removing. b.
Removing Adapters c. Loosen and remove the screw .1/ on top of the adapter-retaining bracket. Save the screw for later use. d. Grasp the adapter .2/ by its top edge or upper corners, and carefully pull the adapter out of the slot. Do not scrape the adapter against other components. 1 2 e. Store the adapter in a static-protective bag.
Removing Adapters 2. If you are installing another adapter in this expansion slot, see “Installing Adapters” on page 143 for instructions. If you are not installing another adapter in this expansion slot, replace the expansion-slot cover: Note: The tapered foot of the expansion-slot cover must fit into the mating slot in the expansion-slot frame. a. Slide the cover over the open expansion slot. b. Insert the expansion-slot screw .
Removing Adapters 3. Go to Table 11 on page 284 and delete the name of the adapter that you removed; then, return here. 4. If you removed an EISA or ISA adapter, run the System Configuration Utility program to reconfigure your server. If you removed a PCI adapter, running this program is optional. See Chapter 3, “Configuring Your Server” on page 39 for instructions on running this program.
Removing Adapters What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131.
Installing Internal Drives Installing Internal Drives If you add different types of drives, your system can read multiple types of media and store more data. Several types of drives are available, such as: Hard disk CD-ROM drive Tape Your server contains hardware that lets you replace a failed hard disk drive without turning off the server. Therefore, you have the advantage of continuing to operate your system while a hard disk drive is removed or installed. These drives are known as hot-swap drives.
Installing Internal Drives Each hot-swap drive that you plan to install must have a hot-swap-drive tray attached. The drive must have a single connector attachment (SCA) connector. Your server comes with 12 hot-swap drive trays. Internal Drive Bays Internal drives are installed in bays. All PC Server 704 models come with a preinstalled diskette drive and CD-ROM drive. The CD-ROM drive is installed in one of the four bays in the upper-left front of the server.
Installing Internal Drives Considerations Your PC Server 704 comes with one SCSI CD-ROM drive and one 3.5-inch, 1.44 MB diskette drive. The upper-left front bays support half-high, removable-media drives. Notes: 1. Installing hard disk drives in the upper-left front bays is not recommended. The hard disk drives generate EMI. In addition, hard disk drives in these bays are more susceptible to ESD. 2.
Installing Internal Drives Table 3 shows the widths, types, and maximum heights for the drives that you can install in each bay. Bay or Bank Drive Width Drive Type Drive Height Upper left 3.5-inch Diskette Half-high Upper-left front 3.5-inch or 5.25-inch Removable media1 Half-high Hot-Swap 3.5-inch Hard disk, hot-swap2 Half-high Notes: 1. Removable media include CD-ROMs and tapes. Installing hard disk drives in these bays is not recommended due to ESD and EMI issues. 2.
Installing Internal Drives SCSI IDs If you install additional SCSI devices, each SCSI device that is connected to the integrated SCSI-2 controllers needs a unique identification (ID) so that the controllers can identify the devices and ensure that different devices do not attempt to transfer data at the same time. If you need to set IDs for SCSI devices, refer to the instructions that come with those devices. The SCSI ID for the preinstalled CD-ROM drive is set to 5.
Installing Internal Drives The following illustration shows a SCSI drive backplane. 0 1 2 3 4 5 The connectors on the backplane are: .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ J4 SCSI ID jumper block J3 SCSI ID jumper block J8 Fast SCSI ID connector J10 Power and ground from power distribution board J15 Fast/Wide SCSI connector J2 LED connector for drives 0, 1, and 2 J9 LED connector for drives 3, 4, and 5 J11 Multiprocessing-bus connector Chapter 4.
Installing Internal Drives Table 5 shows the SCSI IDs that you can use for hot-swap drives. Table 5. SCSI IDs for Hot-Swap Drives J3 Pins J4 Pins Bay 1 or 7 Bay 2 or 8 Bay 3 or 9 Bay 4 or 10 Bay 5 or 11 Bay 6 or 12 1-2 1-2 0 1 10 3 4 13 1-2 2-3 0 1 2 3 4 51 2-3 2-3 8 9 2 11 12 51 2-32 1-22 8 9 10 11 12 13 Notes: 1. See “Setting SCSI IDs for External Devices” on page 209 for rules about setting SCSI IDs for devices. 2. This is the default jumper setting.
Installing Internal Drives Refer to the instructions that come with the SCSI device for more information about termination. Refer to the User's Reference for additional information about your server's SCSI subsystem. Preinstallation Steps (All Bays) Before you install drives in your PC Server 704, verify that you have all of the cables, drive trays, and any other equipment specified in the documentation that comes with the internal drive. You might also need to perform certain preinstallation activities.
Installing Internal Drives 3. Check the instructions that come with the drive, or contact your IBM reseller or IBM marketing representative to see if you need to set any switches or jumpers on the drive, or if you need to attach a tray to the drive. Notes: a. The SCSI ID on the CD-ROM is preset to 5. b. The SCSI ID for the hot-swap backplanes is preset to 6. c. Automatic SCSI ID settings apply only to hot-swap hard disk drives. What to do next? Installing a 5.
Installing Internal Drives Installing a 5.25-inch Removable-Media Drive Before you begin: Be sure you have: Removed the server left side cover Unlocked and opened the short bay door Prepared the drive for installation (see “Preparing to Install Options” on page 78 and “Preinstallation Steps (All Bays)” on page 163). Notes: 1. Installing hard disk drives in these bays is not recommended. The hard disk drives generate EMI. In addition, a hard disk drive in any of these bays is more susceptible to ESD.
Installing Internal Drives To install a removable-media drive in the upper-left front bays, do the following steps: 1. Remove the filler panel from the bay in which you plan to install the drive: a. Press the two panel frame release tabs.1/, located between the front edge of the cardcage and the metal flange (the tab locations are pinpointed but not shown at .1/ in the following figure). b.
Installing Internal Drives 2. Remove the screws .2/ and filler panel .1/ from the bay in which you plan to install a drive. Save the panel and screws for later use. 1 2 Chapter 4.
Installing Internal Drives 3. Remove the metal EMI shield from the bay opening: a. At the left side of the shield, push the tabs .1/ slightly to the right while pulling out. b. Pull the right edge of the shield out from the chassis slot .2/. Save the shield to reuse if you remove a drive from a bay later and do not reinstall one. 4. Remove the drive from the static-protective bag and place it on a static-protective surface. 5.
Installing Internal Drives 7. Attach the plastic snap-in slide rails and an EMI/ESD grounding clip to the drive: a. Attach plastic snap-in slide rail B .2/ to the left side of the drive, using two screws .4/ of the appropriate size and length. b. Install the grounding clip under the screw head near the front of the drive, as shown in .3/. c. Attach slide rail A .1/ to the right side of the drive, using two screws of the appropriate size and length.
Installing Internal Drives 9. Connect a signal cable .1/ to the back of the drive. If a narrow SCSI cable is already connected to devices in the 5.25-inch drive bays, add your drive to the cable. Otherwise, install a standard 50-pin ribbon cable: connect this cable to connector J8 (on the lower backplane for the 5.25-inch drive bays) and to the drive. 10. Connect a power cable .2/ to the back of the drive. Power cables for removable-media drives come with your server.
Installing Internal Drives 11. Route the cables for your 5.25-inch drive as shown in the following example illustration. 1 2 3 4 .1/ .2/ .3/ .4/ Power cable Connector J8 on upper SCSI backplane Narrow SCSI cable Removable-media drive at end of narrow SCSI cable Chapter 4.
Installing Internal Drives 12. If you are installing another 5.25-inch drive, return to step 2 on page 167. Otherwise, continue with the next step. 13. Reinstall the filler panel frame: a. Align the hinge tabs at the right edge of the filler panel frame with the corresponding slots in the chassis. b. Swing the panel frame to the left until it latches. 14. When you have no more options to install, run the System Configuration Utility program to specify that the drive is installed in the system.
Installing Internal Drives Installing a Drive in a Hot-Swap Bay Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Unlocked and opened the short bay door Opened the right front exterior door (see “Preparing to Install Options” on page 78 and “Preinstallation Steps (All Bays)” on page 163). Unlocked any padlock securing the EMI metal panel, and remove the lock. Notes: 1.
Installing Internal Drives To install a drive in a hot-swap bay, do the following steps: 1. Open the EMI metal panel, using the three thumbscrews. 2. Grasp the plastic lever on an empty carrier and pull the lever toward you. 3. Remove the empty carrier .2/ from the bay .1/. 2 1 The SCSI IDs (0–5) for the hot-swap drive connectors on the backplane are shown in the following illustration.
Installing Internal Drives 4. Remove the drive from its static-protective bag and place it on a static-protective surface. S Devic tatic es 5. Go to Table 12 on page 286 to record the drive model number and serial number. Chapter 4.
Installing Internal Drives 6. Orient the drive .3/ so that the power and signal .4/ connectors are near the top surface of the drive; then, place the drive on the static-protective surface again. 7. Place the carrier .2/ on top of the drive. 8. Attach the carrier using four screws .1/ of appropriate size and length. The carrier includes EMI/ESD grounding clips .5/ that make contact with the drive through two of the screws. Note: The screws are included in the drive accessory kit that came with your server.
Installing Internal Drives 9. Install the hard disk drive in the hot-swap bay: a. Align the drive/carrier assembly vertically so that it engages the guide rails in the bay. b. Gently push the drive assembly into the bay until the drive connects to the backplane. c. Push the plastic lever to the right until it locks around the small metal posts. 10. Close the EMI metal panel and secure it with the three thumbscrews. 11.
Installing Internal Drives What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131.
Installing Internal Drives Running the System Configuration Utility to initialize new options? — Go to “Using the System Configuration Utility Program” on page 45. Chapter 4.
Removing Internal Drives Removing Internal Drives Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Removed the front and side covers (see “Preparing to Install Options” on page 78). Determined the correct location of a failed hard disk drive, if your server is a disk-array model, and your system indicates that a drive is defective (hot-swap drives only).
Removing Internal Drives Removing a 5.25-Inch Removable-Media Drive Before you begin: Be sure you have: Removed the server left side cover Unlocked and opened the short bay door Prepared the drive for installation (see “Preparing to Install Options” on page 78 and “Preinstallation Steps (All Bays)” on page 163). Diskette Drive Bay Removable Media Bays Hot Swap Bays Chapter 4.
Removing Internal Drives Notes: 1. Installing hard disk drives in these bays is not recommended. The hard disk drives generate EMI. In addition, hard disk drives in these bays are more susceptible to ESD. 2. System EMI integrity and cooling are both protected by having drives installed in the bays or filler panels and EMI shields covering the bays. When you install a drive, save the panel and shield. To remove a removable-media drive from the upper-left front bays, do the following steps: 1.
Removing Internal Drives 3. Remove the panel frame: a. Press the two panel frame release tabs, located between the front edge of the cardcage and the metal flange (the tab locations are pinpointed but not shown at .1/ in the following figure). b. Swing the frame out to the right; then, remove it from the chassis by disengaging the hinge tabs at the right edge of the frame (at .2/ in the following figure). 2 1 c.
Removing Internal Drives 7. Place the drive in a static-protective bag and store it in a safe place. S Devic tatic es 8. If you are not reinstalling the same or another drive, install a metal EMI shield to cover the empty bay: a. On the right edge of the shield, engage the single tab in the chassis slot. Make sure that the upper and lower tabs lie flat against the outside of the chassis. b. Push in the left side of the shield until the tabs snap into place.
Removing Internal Drives 9. Cover the empty bay with a filler panel: a. Use two screws .1/ to install a filler panel .2/ in the corresponding opening in the filler panel frame. 1 2 b. Align the hinge tabs (the tab locations are pinpointed but not shown at .1/ in the following figure) at the right edge of the filler panel frame .2/ with the corresponding slots in the chassis. c. Swing the panel frame to the left until it latches. 2 1 Chapter 4.
Removing Internal Drives 10. Go to Table 12 on page 286 to update the drive information; then, return here to determine your next step. 11. Reinstall the side cover (see “Installing the Side Covers” on page 203). 12. Close and lock the front bay door. 13. When you have no more options to install, run the System Configuration Utility to specify that the drive is not installed in the system.
Removing Internal Drives Installing an adapter? — Go to “Installing Adapters” on page 143. Removing an adapter? — Go to “Removing Adapters” on page 151. Installing a 5.25-inch removable-media drive? — Go to “Installing a 5.25-inch Removable-Media Drive” on page 165. Installing a hot-swap drive? — Go to “Installing a Drive in a Hot-Swap Bay” on page 173. Removing a hot-swap drive? — Go to “Removing a Hot-Swap Drive” on page 188.
Removing Internal Drives Removing a Hot-Swap Drive Notes: 1. To locate the hot-swap bays, see the first illustration given under “Removing Internal Drives” on page 180. 2. You do not have to turn off the server to remove a drive from the hot-swap bays. 3. Refer to the RAID adapter documentation for additional information about hot-swap drives. Each drive has three indicator lights visible at the front of the server.
Removing Internal Drives Note: Before you hot-swap a drive, make sure it is defective. If you partially or completely remove a good drive instead of a defective one, your server might lose valuable data. This situation is especially relevant if you have a RAID adapter installed and you assigned RAID level 1 or 5 to the logical drives in your disk array. However, the RAID adapter can rebuild the data that you need, provided that certain conditions are met.
Removing Internal Drives To remove a drive from the hot-swap bays, do the following steps: 1. Find the defective drive that you plan to remove. 2. Ensure that you have selected the correct drive for removal by verifying that the amber indicator light above the drive is illuminated. 3. Grasp the plastic lever on the drive carrier and pull the lever toward you. 4. Remove the drive carrier .2/ from the bay .1/ and place it on a static-protective surface. 2 1 5.
Removing Internal Drives b. Remove the carrier from on top of the drive. c. Place the drive in a static-protective bag and store it in a safe place. S Devic tatic es d. If you are installing another drive in the carrier, go to step 4 on page 175. Otherwise, continue with the next step. 8. Push the plastic lever to the right until it locks around the small metal posts. 9. Close the EMI metal panel and secure it with the three thumbscrews. 10.
Removing Internal Drives What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131.
Removing Internal Drives Installing an external option? — Go to “Connecting External Options” on page 207. Running the System Configuration Utility to initialize new options? — Go to “Using the System Configuration Utility Program” on page 45. Chapter 4.
Adding Power Supplies Adding Power Supplies Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Turned off peripheral devices (see “Preparing to Install Options” on page 78). 9 CAUTION: Power supplies are easy to install and remove, but they are not hot-swappable. Always disconnect all server power cords and all power supply power cords before you remove or install a power supply.
Adding Power Supplies To add a power supply, do the following steps: 1. Locate the cover on the power-supply bay (at the back of the power-supply chassis). 2. Remove the four screws from the cover. 3. Remove the power-supply cover and save for future use. 4. Support the power supply with the handle .3/ on the back. 5. Slide the new or replacement power supply into the chassis. 6. Install the four screws (.2/ in the following figure) to secure the power supply. 7.
Adding Power Supplies What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131.
Removing Power Supplies Removing Power Supplies Before you begin, be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Turned off peripheral devices (see “Preparing to Install Options” on page 78). 9 CAUTION: Power supplies are easy to install and remove, but they are not hot-swappable. Always disconnect all server power cords and all power supply power cords before you remove or install a power supply.
Removing Power Supplies 4. Unplug the power cord from the back of the chassis. A spring-loaded interlock at the AC receptacle .1/ prevents the power supply from being removed unless the power cord has been removed. 5. Remove the four screws .2/ and store them in a safe place. 6. Grasp the handle .3/ on the power supply; then, slide it out of the chassis. 7. Place the power supply in a static-protective container and store it in a safe place. 8.
Removing Power Supplies What to do next? Installing a microprocessor? — Go to “Installing a Microprocessor” on page 86. Removing a microprocessor? — Go to “Removing a Microprocessor” on page 103. Installing memory-module kits? — Go to “Installing Memory-Module Kits” on page 113. Removing memory-module kits? — Go to “Removing Memory-Module Kits” on page 124. Installing video memory? — Go to “Installing Video Memory” on page 131.
Security Procedures Security Procedures Your server is equipped with security features to help prevent theft or unauthorized use of your server. Your User's Reference contains a complete explanation of these features. To use or change some of these features, you might need to remove the server cover. Two types of system passwords are available to prevent unauthorized access to your server. These are the administrative and user passwords. They are described in detail in your User's Reference.
Installing the Top Cover Completing the Installation To complete your installation, you must reinstall the top and side covers, and reconnect all the cables that you disconnected in “Preparing to Install Options” on page 78. Follow the instructions in this section. Installing the Top Cover Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet).
Installing the Top Cover 4. Slide the front edge of the cover forward under the edge of the bezel. 20° angle or less 5. Attach the three screws that you removed in step 1 on page 83 to the back edge of the top cover. Tighten the screws firmly.
Installing the Side Covers Installing the Side Covers Before you begin: Be sure you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). Turned off peripheral devices (see “Preparing to Install Options” on page 78). 11 12 Attention: For correct cooling and airflow, always replace the top and side covers before turning on the server. Operating the server with the covers removed might damage server components.
Installing the Side Covers 3. Align the top and bottom rows of tabs on the cover with the slots in the chassis; then, carefully push the cover inward. 4. Slide the cover toward the front of the server, so that the tabs engage firmly in the slots. 5. Attach the three screws .1/ that you removed in step 2 on page 81 to the back edge of the side cover. Tighten the screws firmly. 6. To prevent unauthorized access inside the server, purchase and install two padlocks .
Installing the Side Covers 7. Connect all cables to the back of the server; then, plug all power cords into properly grounded electrical outlets. Notes: a. If you are in the United Kingdom and have a modem or fax machine attached to your server, reconnect the telephone line after you plug in the power cords. b. If necessary, you can refer to the system-board layout in “The System Board” on page 288 for connector locations. Chapter 4.
Installing the Side Covers What to do next? Installing an external option? — Go to “Connecting External Options” on page 207. No external options to install? – If you installed options during the initial setup of your server, go to “Installation Checklist” on page 37 to complete the installation procedure; then, return here. – If you installed hot-swap drives, you might need to update your server configuration parameters.
Connecting External Options Connecting External Options Before you begin: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77 (or your safety booklet). To connect external options (printer, scanner, SCSI devices, and so on) to your PC Server 704, see the documentation that comes with the options. Connecting External SCSI Devices The IBM PC Server Enterprise Storage Expansion Enclosure is one of several SCSI storage enclosures that you can attach to the PC Server 704.
Connecting External Options Cabling Requirements A 16-bit (wide) SCSI cable connects each hot-swap backplane to an integrated SCSI-2 controller on the system board; and an 8-bit SCSI cable connects the CD-ROM drive to the 8-bit connector on the top backplane. The 8-bit cable connected to the CD-ROM drive has two empty connectors that you can use to support additional 8-bit SCSI devices in the upper-left front bays.
Connecting External Options Setting SCSI IDs for External Devices You must set a unique SCSI ID for each SCSI device that is connected to a SCSI-2 controller, so that the SCSI-2 controller can identify the devices and ensure that different devices do not attempt to transfer data at the same time. Therefore, do not set the SCSI IDs for external devices to the values that you use for internal devices. Refer to the instructions that come with the SCSI devices for more information about setting a SCSI ID.
Connecting External Options Installation Procedure To attach an external device: 1. Turn off the server and all attached devices. 2. Follow the instructions that come with the option to prepare it for installation and to connect it to the server. 3. Go to Table 13 on page 287 to record the type of external device that you installed and the location into which it is installed; then, go to “What to do next?” on page 211 to determine your next step.
Connecting External Options What to do next? If you installed options during the initial setup of your server, go to “Installation Checklist” on page 37 to complete the installation procedure; then, return here. If you installed hot-swap drives, you might need to update your server configuration parameters. Go to Chapter 3, “Configuring Your Server” on page 39 to see if you need to configure your server.
Connecting External Options 212 PC Server 704 User's Handbook
Chapter 5. Solving Problems This chapter contains information to help you solve some of the simpler problems you might have with your IBM PC Server 704. For more complex technical problems, see Chapter 6, “Getting Help, Service, and Information” on page 269. This chapter contains: Getting Started . . . . . . . . . . . . . . . . . . . . . . . Overview of the Diagnostic Tools . . . . . . . . . . . Power-On Self-Test (POST) . . . . . . . . . . . . . . POST Beep Codes . . . . . . . . . . . . . . . . . . .
Overview of the Diagnostic Tools Getting Started If you are not familiar with the diagnostic tools and programs, continue reading this chapter; then, return here. If you are familiar with these topics, select the appropriate instructions from the following list: To interpret an error message (for example, you have a 0370 on the screen), go to “POST Error Message Table” on page 232. If you want to verify that the system is operating correctly, go to “About the Test Programs” on page 219.
Overview of the Diagnostic Tools Power-On Self-Test (POST) Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the power-on self-test, or POST.
Overview of the Diagnostic Tools POST Beep Codes POST generates one or more beeping sounds to indicate that the tests detect an error. One beep and the appearance of text on the monitor indicate successful completion of the POST. If the server halts before POST completes, one or more beeps are emitted to indicate that POST detects an error. Test Programs The QAPlus/PRO test programs, developed by DiagSoft, Inc. for IBM, are the primary method of testing the IBM PC Server 704.
Overview of the Diagnostic Tools IRQ/DMA assignments, memory usage, device drivers, and so on. Utility Programs The Diagnostic Diskette also contains utility programs, such as an ASCII text editor and a diskette format program. Error Messages Error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems indicated by error messages should be performed by a trained service technician.
Overview of the Diagnostic Tools Diagnostic Error Messages Diagnostic error messages appear when a test program finds a problem with a hardware option. Normally, these messages are text, but they can be numeric. The test programs will generate one of the following return codes: 0 A return code of “0” indicates that the device passed its test. 1 A return code of “1” indicates that the device failed its test. 2 or higher A return code of “2” or higher indicates that the test stopped.
About the Test Programs About the Test Programs This section includes useful information about navigating through the test programs, as well as procedures for starting and stopping them. These programs are designed to test the IBM PC Server 704. Non-IBM products tested with these programs might present misleading error messages or unexpected system responses. If you want to test a non-IBM product, refer to the information that comes with that product.
About the Test Programs The Main Menu of the Diagnostic Diskette The Main Menu is the starting point for all of the diagnostic tests. It contains the following choices: Diagnostics: When you select this choice from the Main Menu, the Diagnostics Menu appears. The Diagnostic Menu contains the following selections: – Quick Check automatically checks the hardware configuration and builds a group of tests based on the configuration check.
About the Test Programs Format Diskette. For more information about the File Editor, see “Using the File Editor” on page 265. Exit: Select this choice to exit from the Diagnostic Diskette. Program Navigation You can maneuver within the test programs by typing the first letter of a menu choice, using the function keys, or using command-line options. Using the Function Keys You can use the following keys to maneuver within the test programs: Enter Selects an item, runs the test module, or runs the test.
About the Test Programs F10 Displays the Local Menu when the Module Tests Menu is displayed or from individual Test Group test screens. Local Menu includes the following selections: Test Options serves as a shortcut to accessing and changing the test options without having to back up through menus. Single Test moves from the Module Test Menu to the relevant Test Group window for test selection.
About the Test Programs Using the Command Line Options The following Command Line Options allow you to define specific conditions for running the diagnostic programs at startup time. At the operating system prompt, type QAPRO /XXX (where /XXX represents one of the following from the list below); then, press Enter: /B&W The /B&W option forces the program to load in black and white (monochrome) mode. /LOG=file The /LOG=file option directs the test programs to start using a specified Error Log file.
About the Test Programs KBD PDV MEM SCU CDR SYS Keyboard Pointing device or mouse Memory SCSI CD-ROM System information/Utilities You can include this option multiple times. For example, to run the keyboard, SCSI, and CD-ROM test groups, type: QAPRO.EXE /OALL /IKBD /ISCU /ICDR /USRCONFIG=file The /USERCONFIG=file option tells the test programs to look for a user diagnostic configuration file other than the default USERDIAG.CFG.
Starting the Test Programs IntruderAlert Each time you start the diagnostic programs, IntruderAlert checks for damage to the Diagnostic Diskette. If a virus or program alteration is detected, the diagnostic programs will not load. To suspend IntruderAlert and continue loading the diagnostic programs, press Esc. Starting the Test Programs To start the test programs from diskette: Note: Use your backup copy of the Diagnostic Diskette to run the diagnostic programs. 1.
Starting the Test Programs The Test Group Window When you select Quick Tests or Module Tests from the Diagnostic Menu, a Test Group window appears. (For Module Tests, if you press Tab, the window expands to a full screen.) The Test Group window shows the attributes, parameters, and selected tests of the corresponding Test Group. The diamond “♦” mark indicates a module or device selected for testing.
Starting the Test Programs Using the Module Tests To start the Module Tests from the Main Menu of the Diagnostic Diskette: 1. Start the diagnostic programs. If you do not know how to do this, see “Starting the Test Programs” on page 225. 2. Select Diagnostic from the Main Menu; then, press Enter. 3. Select Module Tests, then press Enter. Use the Up Arrow (↑) or Down Arrow (↓) key to move the highlight bar from one selection to the next within the Module Tests menu. 4.
Starting the Test Programs Changing Selected Tests in Test Groups To add or remove a test from a Test Group: 1. In the Module Tests Menu, use the Up Arrow (↑) or Down Arrow (↓) key to move the highlight bar to your selection. 2. Press Tab to move into the expanded Test Group window. 3. Move the highlight bar to the test you want to select or deselect. 4. Press the Spacebar at the highlighted test to toggle between select (indicated by a “♦”) and deselect.
Starting the Test Programs Test Options Each option that appears on the Options Menu is briefly described below. Halt on Error: The default is No. If you select Yes, you can resume testing after a halt by pressing any key. If you select No, any error detected is logged (only if you enabled the Test Log) and the program continues testing without halting. Beep on Error: The default is No. If you select Yes, a beep sounds whenever the test program detects an error.
Starting the Test Programs When Test Log starts, the test programs create a log with the following information: – The date and time the log was opened – The start and end times of each module tested and for each test selected for that module – The results of testing – The date and time that the log was closed Disabling the Test Log writes the date and time to the Test Log along with a message that the log was closed. Any Test Log is automatically closed upon exiting the program.
Starting the Test Programs – Test Log Mode: This choice determines the amount of data to be logged after you select COM1, LPT1, ASCII, or .DBF. The available options are LogAll or LogFail. LogAll logs all test information. LogFail logs only failures. – Log Message Queue: Pressing F2 allows you to examine the test results to date via a Log Message Queue. This information is generated whether or not you select a Test Log. It does not, however, allow you to examine previous Test Logs.
POST Error Messages POST Error Message Table The following table shows error messages that might appear on the screen during the power-on self-test (POST). Sometimes the first error to occur causes additional errors. In this case, the system displays more than one error message. Always follow the suggested action instructions for the first error message that appears. POST error codes are also written to the PS/2-standard logging area in the Extended BIOS Data Area.
POST Error Messages POST Message Description 0043 The EISA configuration is not valid for the slot. Action: Start the System Configuration Utility and check for conflicts. If the problem recurs, have the system serviced. 0044 The EISA configuration is not assured! Action: If you have just added, removed, or changed the location of an EISA or an ISA adapter, start the System Configuration Utility and update the configuration information. If the problem recurs, have the system serviced.
POST Error Messages POST Message Description 0060 The keyboard is locked. Please unlock it. Action: Turn off the server; then, insert the System Configuration Utility into the primary diskette drive. When the password prompt appears, enter the administrative password. 0070 The date and time have not been set. Action: Run the Setup program to set the correct date and time. To start the Setup program, turn on the server, or press Ctrl+Alt+Del to restart the server.
POST Error Messages POST Message Description 0132 Floppy drive B: The system is not able to start the diskette in the drive. The diskette might be damaged, incorrectly formatted, or inserted incorrectly. Action: Try another startable diskette. If the problem recurs, have the system serviced. If the problem recurs, have the system serviced. 0135 The floppy disk controller failed. Action: Turn off the system and wait 30 seconds, then, turn it back on. If the problem recurs, have the system serviced.
POST Error Messages POST Message Description 0195 The CMOS system options have not been set. Action: If you have just replaced the real-time clock on the system board, start the Setup program to set the correct date and time. If the problem recurs, have the system serviced. If you have not just removed or replaced the real-time clock, have the system serviced. 0198 The CMOS checksum is invalid. Action: Have the system serviced. 0289 A change in the memory configuration occurred.
POST Error Messages POST Message Description 0301 ECC Single bit correction failed, Correction disabled. Action: Turn off the system and wait 30 seconds; then, turn it back on. If event logging is enabled, POST logs this event in nonvolatile flash memory. If the problem recurs, have the system serviced. 0302 An ECC double bit error occurred. Action: Turn off the system and wait 30 seconds; then, turn it back on. If event logging is enabled, POST logs this event in nonvolatile flash memory.
POST Error Messages POST Message Description 0380 ECC SIMM failure, Board in slot #1 SIMM # Action: Reseat the memory modules on the memory board. If the problem recurs, have the system serviced. 0392 ECC SIMM failure, Board in slot #2 SIMM # Action: Reseat the memory modules on the memory board. If the problem recurs, have the system serviced. 0430 Timer Channel 2 Failure. Action: Turn off the system and wait 30 seconds; then, turn it back on.
POST Error Messages POST Message Description 0452 An error occurred in the DMA Controller. Action: Turn off the system and wait 30 seconds; then, turn it back on. If the problem recurs, have the system serviced. 0460 An error occurred in the Fail-safe Time NMI. Action: Turn off the system and wait 30 seconds; then, turn it back on. If event logging is enabled, POST logs this event in nonvolatile flash memory. If the problem recurs, have the system serviced.
POST Error Messages POST Message Description 0800 A PCI I/O Port Conflict occurred. Action: Turn off the system and wait 30 seconds; then, turn it back on. If the problem recurs, have the system serviced. 0801 A PCI Memory Conflict occurred. Action: Turn off the system and wait 30 seconds; then, turn it back on. If the problem recurs, have the system serviced. 0802 A PCI IRQ Conflict occurred. Action: Turn off the system and wait 30 seconds; then, turn it back on.
POST Error Messages POST Message Description 0816 A conflict occurred with the Serial Port 1 Resource. Action: Start the System Configuration Utility and check for conflicts. If the problem recurs, have the system serviced. 0817 A conflict occurred with the Serial Port 2 Resource. Action: Start the System Configuration Utility and check for conflicts. If the problem recurs, have the system serviced. 0820 The expansion board in Slot n was disabled.
POST Error Messages POST Message Description 0982 I/O Expansion Board NMI occurred in Slot n. Action: Turn off the system and wait 30 seconds; then, turn it back on. If event logging is enabled, POST logs this event in nonvolatile flash memory. If the error message recurs, have the system serviced. 0984 The Expansion Board in Slot n was disabled. Action: Start the System Configuration Utility and check for conflicts. If the problem recurs, have the system serviced. 0985 Fail-safe Timer NMI.
SCSI Messages SCSI Messages If your server has at least one hard disk drive, review the following information before having the system serviced. Note: If your server has a CD-ROM drive but does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. SCSI Messages Description All One or more of the following might be causing the problem.
Beep Codes Beep Codes One beep and the appearance of text on the monitor indicate successful completion of POST. When POST detects a fatal error, the tests stop, and the server emits one or more beeps. Beep codes are sounded in a series of individual beeps. The duration of each beep is constant. Beep Code Chart for Server Startup Beep Code Description 1 Refresh failure Action: Have the system serviced. 2 Parity can't be reset Action: Have the system serviced.
Troubleshooting Troubleshooting You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms. Look for the symptom in the left column of the chart. Instructions and probable solutions to the problem are in the right column of the chart. In these charts, an X can be any alphanumeric character. CD-ROM Drive Problems The CD is not working properly. Action Clean the CD by wiping it with a soft, lint-free cloth, from the center of the CD to the outer edge.
Troubleshooting Diskette Drive Problems Action Diskette drive In-Use light stays on, or the system bypasses the diskette drive. If there is a diskette in the drive, verify that: 1. The diskette is good and not damaged. (Try another diskette if you have one.) 2. The diskette is inserted correctly (label up and metal-shutter end first) in the drive. 3. The diskette contains the necessary files to start the system. 4. The system is not in Secure mode. 5.
Troubleshooting Monitor Problems Action Wavy, unreadable, rolling, distorted screen, or screen jitter. If the monitor self-tests show that the monitor is OK, consider the location of the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.
Troubleshooting General Problems Action Problems such as broken cover locks or indicator lights not working. Have the system serviced. System continuously restarts. Have the system serviced. Server does not respond to the Power On or Reset switch. Verify that the Power Disable Setting in the System Configuration Utility is set to Enable, and that Secure Mode is set to Disable. If the Power On and Reset switches are set to Enable, and Secure Mode is set to Disable, have the system serviced.
Troubleshooting Keyboard, Mouse, or PointingDevice Problems The mouse or pointing device does not work. Action Verify that the mouse or pointing-device cable is securely connected and the device drivers are installed correctly. Note: The pointing-device port is also known as the auxiliary-device port or mouse port. If the problem recurs, have the system and the device serviced. Memory Problems Action The amount of memory displayed is less than the amount of memory installed. Verify that: 1.
Troubleshooting Option Problems Action An IBM option that was just installed does not work. Verify that: 1. The option is designed for the system. 2. You followed the installation instructions that were supplied with the option. 3. The option is installed correctly. 4. You have not loosened any other installed options or cables. 5. You updated the configuration information.
Troubleshooting Serial Port Problems Action The number of serial ports displayed is less than the number of serial ports installed. Verify that: 1. Each port is assigned a unique address. 2. The serial-port adapter, if you installed one, is seated properly. If the items above are correct, have the system serviced. Printer Problems Action The printer does not work. Verify that: 1. The printer is turned on and is online. 2.
Troubleshooting Software Problems Action Is your software program OK? To determine if problems are caused by the software, verify that: 1. Your system has the minimum memory requirements needed to use the software. Refer to the information supplied with the software to verify memory requirements. Note: If you have just installed an adapter or memory, you might have a memory address conflict (see “Configuration Conflicts” on page 61). 2. The software is designed to operate on your system. 3.
Troubleshooting the 100/10 PCI Ethernet Adapter Troubleshooting the 100/10 PCI Ethernet Adapter This section provides troubleshooting information for problems that might occur when the 100/10 PCI Ethernet adapter is installed in the server. Network Connection Problems If the adapter cannot connect to the network, check the following: Make sure that the cable is installed correctly. The network cable must be securely attached at all connections.
Troubleshooting the 100/10 PCI Ethernet Adapter Make sure that you are using the correct drivers. Check for operating system-specific causes for the problem. Test the adapter. Select Test adapter from the Main Menu on the Ethernet adapter Configuration and Drivers diskette. How you test the adapter depends on which operating system you are using (see “Configuring Other Network Adapters” on page 71).
Troubleshooting the 100/10 PCI Ethernet Adapter Adapter Problem Action Data is corrupted or sporadic. Make sure that you are using Category 5 cabling when operating at 100 Mbps. The Ethernet adapter stopped working when another adapter was added to the server. Check the following: The adapter stopped working without apparent cause. Check the following: Make sure that the cable is connected to the Ethernet adapter. Make sure that your PCI system BIOS is current.
Troubleshooting Other Network Adapters Troubleshooting Other Network Adapters This section provides general troubleshooting information for problems that might occur when a network adapter is installed in the server. For more specific details about troubleshooting your network adapter, see your network-adapter documentation.
Troubleshooting Other Network Adapters Network Adapter Troubleshooting Chart You can use the following troubleshooting chart to find solutions to network-adapter problems that have definite symptoms. Adapter Problem Action The Setup program reports the network adapter's interrupt as “0” or “255.” The PCI BIOS is not configuring the network adapter correctly. The Setup program reports “No PCI Bus.” The PCI BIOS is not configuring the network adapter correctly.
Troubleshooting Identifying Problems through Status Indicators Status indicators on the server can help to identify problems with some system components such as power supplies and hot-swap drives.
Troubleshooting The following table describes the power-supply status conditions that the LEDs indicate. Power Supply OK LED Power Supply Current OK LED Status Off1 Off1 The power supply has shut down. This occurs when the voltage is too high, when a fan fails, or when the power supply becomes too hot. On Off The voltage to the power supply is low. Because the power supply can meet the present system requirements, the power supply continues to run. Off On The power supply has failed.
Troubleshooting The following table describes the SCSI drive status conditions that the LEDs indicate. Power On LED Drive In-Use LED Drive Fault LED Status On Off Off Hot-swap drive is present; power to the drive is on. On Blinking Off Hot-swap drive is present; power to the drive is on. The drive is in use. Off Off On The drive has a problem, and can be replaced. On Off Blinking slowly Disk-array models only: The drive should not be replaced at this time.
Checking for Damage Checking the System for Damage This section provides instructions on what to do if your system is damaged. After Dropping It Obvious damage: Look for loose cables and obvious damage. If any cables are loose, reconnect them securely. If there is obvious damage to the system, have it serviced. No obvious damage: If you see no damage, turn on the system. If it works correctly, the system probably did not suffer any damage.
Checking for Damage After Spilling Liquid on It If liquid gets on the keyboard: 1. 2. 3. 4. Turn off the system. Unplug the keyboard from the back of the system. Turn the keyboard upside down to drain excess liquid. Dry off the keyboard with a lint-free cloth. After the keyboard is completely dry, plug it in and turn on the system. If it does not work correctly, have the keyboard serviced. If liquid gets inside the monitor: 1. 2. 3. 4. Turn off the monitor. Turn off the system.
Installing Additional Test Programs Installing Additional Test Programs You can add other test programs to the Diagnostic Diskette. These other programs are usually provided on the diskette that comes with a device. After you add the programs to the Diagnostic Diskette, you can include information from the programs in the Test Log. Before the test programs can find these programs to run as the User Diags test group, information about them must be included in a file called USERDIAG.CFG.
Installing Additional Test Programs USERDIAG.CFG Example An example USERDIAG.CFG file might look like the following: Program Name Test Description BBSMODEM.EXE; 9600 Baud 5 Line Modem; Generic 1; Generic 2; CMD 1; CMD 2; CMD 3; TEST1.EXE; TEST2.EXE; TESTALL.EXE; TESTALL.EXE; TESTALL.EXE; Command-Line Parameter 5 1 2 3 Note: You can have more than one command-line parameter for any given test.
Using the Utility Programs Using the Utility Programs The Diagnostic Diskette contains utility programs for formatting diskettes and editing. Formatting Diskettes To format a diskette within the diagnostic programs, select one of the following options: Format A: high density After selecting one of the above options to format a diskette, follow the instructions that appear on the screen. Using the File Editor The file editor allows you to modify text files. By modifying files, such as your AUTOEXEC.
Using the Utility Programs 266 F2 To be in search mode, press F2. You are prompted to enter the search word or words on a reverse highlighted line at the bottom of the File Edit Screen. After typing in the search word, press Enter. F3 To find the next occurrence of a search word, press F3. F4 To mark the start of a block of text (if you have not previously marked it), press F4. If you previously marked the block of text, pressing this key unmarks the text block.
Using the Utility Programs To access the File Editor: 1. Select File Editor from the Utilities Menu; then, press Enter. 2. Insert a diskette into drive A or drive B before selecting the file that you want to edit; then, select the file from the Files Selection box. 3. Press Enter. 4. Make your changes. 5. When you are done, press F10 to update the file with the changes that you made, or press Esc to quit the editing process without saving the changes.
Using the Utility Programs 268 PC Server 704 User's Handbook
Chapter 6. Getting Help, Service, and Information If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section provides information about those sources. Services available and telephone numbers listed are subject to change without notice.
services, HelpWare provides a wide variety of extended services that address almost any need. Using Electronic Support Services If you have a modem, you can get help from several popular services. Bulletin boards and online information services provide assistance through question-and-answer message areas, live chat rooms, searchable databases, and more.
Use the Jump command; type IBM and select PC Product Support. America Online Use the “Go to” keyword IBM Connect. On the World Wide Web, the IBM Personal Computers home page has information about IBM Personal Computer products and support. The address for the IBM Personal Computer home page is: http://www.pc.ibm.com Getting Information by Fax If you have a touch-tone telephone and access to a fax machine, in the U.S.
In addition, if you purchased an IBM PC Server, you are eligible for PC Server Startup Support for 90 days after installation.
Purchasing Additional HelpWare Services During and after the warranty period, you can purchase additional HelpWare services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and name might vary by country. Using the World Wide Web Also available to you is the latest information about product compatibility and configuration.
Using application programs and games Tuning performance Installing device drivers remotely Setting up and using multimedia devices Identifying system problems Interpreting documentation You can purchase this service on a per-call basis, as a multiple-incident package, or as an annual contract with a 10-incident limit. For more information about purchasing Enhanced PC Support, see “Ordering Support Line Services” on page 275. 900-Number Operating System and Hardware Support Line In the U.S.
10-incident limit. For more information about purchasing Network and Server Support, see “Ordering Support Line Services.” Ordering Support Line Services Enhanced PC Support Line and Network and Server Support Line services are available for products on the Supported Products list. To receive a Supported Products list: In the U.S.: 1. Call 1-800-426-3395. 2. Select document number 11683 for Network and Server support. 3. Select document number 11682 for Enhanced PC support.
Friday). The premium upgrade provides 4-hour average response, 24 hours a day, 7 days a week. On-site service to premium on-site service If your warranty provides for on-site service, you can upgrade to premium on-site service (4-hour average on-site response, 24 hours a day, 7 days a week). You also can extend your warranty. HelpWare Warranty and Repair Services offers a variety of post-warranty maintenance options, including ThinkPad EasyServ Maintenance Agreements.
Ordering Publications Additional publications are available for purchase from IBM. For a list of publications available in your country: In the U.S. and Puerto Rico, call 1-800-879-2755. In other countries, contact your IBM reseller or IBM marketing representative. Chapter 6.
278 PC Server 704 User's Handbook
Appendix A. Server Records Record the Identification Numbers Record and retain the following information. Product Name IBM PC Server 704 Machine Type Ø with preinstalled hard disk drive Model Ø without preinstalled hard disk drive Serial Number Key Serial Number Table 7. PC Server 704 Identification Numbers The server identification numbers appear on a label on the rear of the server. Two keys are provided with your server. Store the keys in a safe place.
Device Records Installed Device Records Use the following tables to keep a record of the options installed in or attached to your system. You can also record your system's default configuration settings. This information can be helpful when you install additional options in your PC Server 704 or if you ever need to have your server serviced.
Device Records Table 8 (Page 1 of 2). System Configuration Utility Program Defaults and Changes Menu Options Default Value New Value Additional Information System Group System Identification and Version Information System Identification String None Config and Overlay Version BIOS Version String MP Sec. Version 1.
Device Records Table 8 (Page 2 of 2). System Configuration Utility Program Defaults and Changes Menu Options Default Value Mouse Control Option Autodetected Console Redirection COM port for redirection Baud rate Hardware Flow Control Terminal Type Disable 115.2k None ANSI Security Subsystem Administrative Password User Password Hot-Key Option Lockout Timer Secure Boot Mode Video Blanking Disable Disable Disable 10 min.
Device Records Options Default Value Flash EEPROM Revision Level System Board Identifier System Serial Number BIOS Date Video Setup Video Controller Video Memory SVGA 512 KB New Value Additional Information Table 9. PC Server 704 Defaults and Changes Table 10 shows the defaults for system memory and extended memory in your server. Record changes to existing memory and upgrades here.
Device Records Record expansion slot configuration information for your server in Table 11. Table 11.
Device Records Refer to the following illustration of your server bays when completing Table 12 on page 286. Diskette Drive CD-ROM Drive Open Bays 12 Hot Swap Bays Note: If you attach a drive or other device to an adapter, record the descriptive information appropriately. Appendix A.
Device Records Location Drive or Device Description Diskette Bay External Bay 1 External Bay 2 External Bay 3 External Bay 4 Bank 1 Bay 1 Bank 1 Bay 2 Bank 1 Bay 3 Bank 1 Bay 4 Bank 1 Bay 5 Bank 1 Bay 6 Bank 2 Bay 1 Bank 2 Bay 2 Bank 2 Bay 3 Bank 2 Bay 4 Bank 2 Bay 5 Bank 2 Bay 6 Table 12.
Device Records Table 13. External Drives and Devices Location External Devices Note: If you attach a drive or other device to an adapter, be sure to record the descriptive information in the appropriate column in Table 11 on page 284 (in the same row as the expansion-slot number of the adapter). Appendix A.
The System Board The System Board The following simplified layout of the system board identifies server components. You might need to refer to this figure before you install hardware in your server, or when you record information in the tables in “Installed Device Records” on page 280. You might also need to refer to this figure when you set configuration switches and jumpers on the system board. .1/ Power control and status cable .2/ +5V, +12V, and 3.3V power connectors (identical) .
Changing Jumper and Switch Settings .12/ Not used .13/ Multiprocessing-bus connector (not used) .14/ Fan 3 connector (outer chassis fan, upper) .15/ Fan 4 connector (outer chassis fan, lower) .16/ Hard disk drive LED 2 connector .17/ SCSI channels 1 (right) and 2 (left) connectors .18/ EISA slots 1–4 for adapters (slot 1 toward top, slot 4 toward bottom) .19/ PCI slots 1–6 for adapters (slot 1 toward top, slot 6 toward bottom: Bus 0 = slots 1–3; Bus 1 = slots 4–6) .2ð/ Configuration switches and jumpers .
Changing Jumper and Switch Settings Changing a Jumper Setting A jumper covers pins on a pin block and might be positioned to the left or to the right. The jumper setting depends on which pins are covered. To change a jumper setting: 1. Lift the jumper straight up off the pin block. 2. Slide the jumper down over the correct pins. Note: 1. Always grip the narrow ends of the jumper when you use a pair of fine needle-nosed pliers to remove or install a jumper.
Changing Jumper and Switch Settings The following illustration shows a SCSI drive backplane. 0 1 2 3 4 5 The connectors on the backplane are: .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ J4 SCSI ID jumper block J3 SCSI ID jumper block J8 Fast SCSI ID connector J10 Power and ground from power distribution board J15 Fast/Wide SCSI connector J2 LED connector for drives 0, 1, and 2 J9 LED connector for drives 3, 4, and 5 J11 Multiprocessing-bus connector Appendix A.
Setting System-Board Configuration Jumpers Table 14 shows the default SCSI IDs for hot-swap drives. Table 14. Default SCSI IDs for Hot-Swap Drives J3 Pins J4 Pins Bay 1 or 7 Bay 2 or 8 Bay 3 or 9 Bay 4 or 10 Bay 5 or 11 Bay 6 or 12 1-2 1-2 0 1 10 3 4 13 1-2 2-3 0 1 2 3 4 51 2-3 2-3 8 9 2 11 12 51 2-32 1-22 8 9 10 11 12 13 Notes: 1. See “Setting SCSI IDs for External Devices” on page 209 for rules about setting SCSI IDs for devices. 2.
Setting System-Board Configuration Jumpers Table 15 (Page 2 of 2). Configuration Jumper Settings Jumper J6A4, BIOS Write Pins Description 1-2 Disables BIOS update of flash memory. 2-31 Enables BIOS update of flash memory. Notes: 1. This is the factory default setting. 2. Do not change the settings for the other system-board jumpers. These jumper settings should remain as set at the factory, unless changed by an IBM service technician.
Setting System-Board Configuration Jumpers Before you start, be sure that you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77. Removed the left side cover (as viewed from the front of the server; see “Removing the Side Covers” on page 81). To recover the BIOS, do the following: J6A1 1. Identify the BIOS recovery jumper, J6A1. Recovery 1 BIOS Recovery 1 2 3 2.
Setting System-Board Configuration Jumpers 8. Removed the left side cover again (see “Removing the Side Covers” on page 81), and move the jumper back to its original position (pins 1 and 2, factory default). 9. Complete the installation (see “Completing the Installation” on page 201). Setting the BIOS Boot Block Jumper (J6A1) Before you start, be sure that you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77.
Setting System-Board Configuration Jumpers 3. Set the BIOS boot block jumper: a. To remove the write-protection from the BIOS boot block, move the jumper to pins 2 and 3. b. To set the write-protection on the BIOS boot block, move the jumper to pins 1 and 2 (factory default). 4. If you removed the processor board, install it (see steps 12 on page 108 through 12e on page 110). 5. Complete the installation (see “Completing the Installation” on page 201).
Setting System-Board Configuration Jumpers To change the location of the Video Sleep Register, do the following steps: J6A2 1. Identify the Video-Sleep-Register jumper, J6A2. 46E8 3C3 1 Video Sleep 1 2 3 2. If the processor board blocks access to the jumper, remove it (see steps 2 through 5 on page 106). 3. Set the address of the Video-Sleep Register: a. To set the address to 03C3H (factory default), move the jumper to pins 1 and 2. b. To set the address to 46E8H, move the jumper to pins 2 and 3. 4.
Setting System-Board Configuration Jumpers Setting the BIOS Write Jumper (J6A4) Attention: Only a qualified, technical person knowledgeable about boot block update utility programs should change the BIOS Write Jumper (J6A4-1) setting. J6A4 19 Writable 1 BIOS Write 1 2 3 This jumper enables updating the BIOS in flash memory with a special utility.
Setting System-Board Configuration Switches Setting System-Board Configuration Switches Some configuration actions are controlled through switches on the system board. Table 16 summarizes the switch settings that correspond to these actions. Table 16. Configuration Switch Settings Switch Position Function S6A1-1 On Resets NVRAM and the Real-Time Clock (RTC) to the factory defaults on system startup. Off1 Retains current CMOS settings on system startup.
Setting System-Board Configuration Switches To reset the server's NVRAM and RTC settings to the factory default values, do the following steps: 1. Remove the bottom processor board. 2. Locate the configuration switches on the system board. OFF ON OFF CLEAR CMOS CLEAR PASSWORD OFF OFF RESERVED S6A1-1 S6A1-2 S6A1 1 2 3 3. Slide switch S6A1-1 to On. 4. Replace the bottom processor board. 5. Connect the power cords to the server and the monitor. 6.
Setting System-Board Configuration Switches Clearing All Passwords (Switch S6A1-2) Setting the password switch to On clears the administrative and user passwords. When the password switch is set to Off, the default, you can enter an administrative or user password, or both. Before you start, be sure that you have: Read “Electrical Safety” on page 75 and “Handling Static-Sensitive Devices” on page 77.
Setting System-Board Configuration Switches 7. Turn off the server and the monitor. 8. Disconnect the power cord from the server and monitor. 9. Remove the bottom processor board. 10. Slide switch S6A1-2 to Off. 11. Replace the bottom processor board. 12. Complete the installation (see “Completing the Installation” on page 201). 13. Run the System Configuration Utility to specify a new administrative password, user password, or both (see “Defining Security” on page 52).
Appendix B. Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Trademarks The following terms are trademarks of other companies: Adaptec America Online Cirrus Logic CompuServe DiagSoft Hercules Hitachi Intel NetWare Novell Pentium PRODIGY QAPlus QAPlus/PRO Samsung SCSISelect Adaptec, Inc. America Online, Inc. Cirrus Logic, Inc. CompuServe Incorporated DiagSoft, Inc. Hercules Computer Technology Hitachi Ltd. Intel Corporation Novell, Inc. Novell, Inc. Intel Corporation Prodigy Services Company DiagSoft, Inc. DiagSoft, Inc. Samsung Electronics Co., Ltd. Adaptec, Inc.
Index Numerics 1-800 telephone assistance 4, 271 1-900 number support 274 100/10 PCI Ethernet Adapter configuring for other operating systems 69 configuring for Windows NT Server 3.
adding (continued) external options 207, 210 internal drive 156, 158 memory to server 113 power supply 194 processor boards 97, 108 security for server 200 test programs 263 video memory 131 adjusting chair 23 controls 24 lighting 24 monitor 23 administrative password forgotten 54, 301 purpose 54, 200 setting 54 Advanced Configuration Options 65 advanced functions System Configuration Utility program 46 advantages of product 1, 156 air circulation 23, 24 air circulation clearances 37 air vents 24 America On
bays (continued) hot-swap bays installing a drive in 173 removing a drive from 189 identification 156 internal drive locations 158, 286 locations 156 upper left front bays installing a drive in 165 preinstalled CD-ROM drive 158 removing a drive from 181 beep codes POST 216, 244 before you begin 17, 74 BIOS (basic input/output system) See also the User's Reference boot block jumper (J6A1) 295 recovery jumper (J6A1) 293 upgradable 3 upgrading 3 write jumper (J6A4) 298 blank screen 247 bolt-down capability 3 b
caution (continued) removing covers 81 removing wrong disk drive 189 CD-ROM drive See also the User's Reference in-use light 9 locations 157 preinstalled 14, 156, 158 SCSI ID setting 209 value 162 sizes 158 standard 3 using 21 CD-ROMs cleaning 245 eject button 7 laser compliance statement x ordering 31 problems 245 startable 65 chair adjustments 23 changing configuration defaults 45, 49 resource allocations 62 settings 41, 46, 49 device function 45, 49 device jumpers and switches 62 drive-startup sequence 5
configuration (continued) device records 281, 283 disk array See your RAID adapter documentation extended industry-standard architecture (EISA) adapter locations 145 Configuration Diskette 145 devices 46 features and options 59 files (.
considerations cable requirements 208 device drivers 36 installing adapters 145 external SCSI devices 207 internal drives 156, 158 operating system 34 security 200 ServerGuide 28 software 35 controller See also the User's Reference devices supported 208 integrated video 3, 144 SCSI-2 adapter 163 server 6 video 3 controlling diskette drive access 44 controls front panel 6 monitor 18 cooling-failure light 8, 9 cords, power See power cords corrective service diskette (CSD) 276 cover installing 201, 203 removin
device adapter locations 281 drivers compatibility with network adapters 149 considerations 36 hardware 36 external 207 failing 250 jumpers and switches, changing 62 locations default 281 drives 286 EISA/ISA adapters 145, 284 PCI adapters 145, 284 number supported 208 Plug and Play 144 preinstalled 14, 156 records 281 SCSI 159 static-sensitive, handling 77 diagnostic Command Line Options 223 description 216 files 60 formatting diskettes 265 insufficient memory for 223 main menu 220 starting 225 tools overvi
diskettes (continued) video device driver, installing 38 display See monitor disposing of batteries xii, 137 DMA (direct memory access) See the User's Reference door lock 3, 7 drive-failure light 9 drivers See also the User's Reference compatibility with network adapters 149 considerations 36 description 60 hardware 36 installing 38 video diskettes, installing 38 drives See also the User's Reference CD-ROM 3 using 21 description 156 diskette 3 fault indicator 8 full-high 158 half-high 158 hard disk 3 See al
eject button CD-ROM 7 diskette drive 7 electrical outlets 25 electrical safety ix, 75 electromagnetic interference (EMI) metal panel 174 removing shielding 168 electronic support 270 electrostatic discharge (ESD) 77 error messages description 217 diagnostic 217, 218 numeric 232 POST 217, 232 software 218, 219 types 217 Ethernet adapter cabling 70 configuring for full duplex 70 configuring for operating systems 69 hubs 70 setting duplex mode 70 expansion bays 3, 14, 156 expansion slots adapter installation 1
features (continued) security (continued) general information 200 padlock loops 12, 13 secure mode 57 summary 3 user password 55 summary 3 Federal Communications Commission (FCC) information See the User's Reference fee services 273 File Editor accessing 267 using 265 filler panel frame installing 172 removing 166 fixed disk See hard disk drives Fixpaks, OS/2 LAN Server 32 flash memory 3 See also the User's Reference forgotten password 54, 301 format, low-level non-disk-array model 66 formatting diskettes 2
hard disk drives (continued) number supported 3 power-on light 9 preinstalled 14 removing 189 SCSI 163 SCSI ID 162 sizes 158 status indicators 8 supported 3 types 158 hardfile See hard disk drives hardware installation 164 help 269 See also customer assistance HelpWare 271 highlights 1 home page, IBM Personal Computer 271 hot-swap drives advantage 156 description 156 drive carrier 176 installing 156, 158 LED 189 removing 188 Hot-Swap Storage Expansion Enclosure 207 hubs, Ethernet 70 I IBM service center Se
installing (continued) internal drives (continued) types and sizes for each bay 158 upper-left front bay 165, 181 internal options 73 memory boards 121, 128 memory-module kits 113 microprocessor 86 network adapters 149 operating system 29 options 38 OS/2 LAN Server 32 OS/2 operating system 31 overview 27 power supply 194 processor boards 97, 99, 108 real-time clock 140 removable-media drives 165, 181 SCSI drives 163 side cover 203 software 38 support diskettes 38 test programs 263 top cover 201 video device
jumpers (continued) changing a setting 62, 290 configuration See system board, configuration jumpers microprocessor 87 on internal drives 164 settings 289 video-sleep-register address (J6A2) 296 K keyboard angle of 23 arm and wrist position 23 cable 80 connector 10, 11 lock 3 port 3, 10 problems 248, 249 standard 3 types 3 keys file editor 265 function 221 program navigation 221 replacing 279 serial number 279 kits, memory-module See also memory-module kits sizes 281 L LAN (local area network) See also th
lockout timer 282 loss of data 189 Low-Level Format program See also the SCSI Software User's Guide backing up files 66 overview 66 using 66 when to use 66 M maximum SCSI cable lengths 208 media types 158 memory See also the User's Reference bank 113, 114 cache 3 card installing 121, 128 removing 118, 125 configurations 114 default settings 283 device records 281 features 3 insufficient 223 nonvolatile 41, 45 parity 114 specifications 113 standard 3 video 131 memory-module kits compatibility requirements 1
monitor (continued) placement of 24 problems 247 rolling screen 247 self-tests 246 signal cable 11 video port 3 wavy screen 247 mouse See also the User's Reference connector 10 port 3 problems 248, 249 standard 3 moving the server 16 N network See also LAN (local area network) adapters See also your network-adapter documentation compatibility with device drivers 149 and server startup support 272 and server support services, fee 274 description 71 device drivers 29 operating systems, compatibility 4, 273 p
optional power supply 3 options See also the User's Reference Command Line 223 device records 281 Diagnostic Diskette 220 diskettes 218 EISA, configuring 59 external, connecting 207, 210 failing 250 installation preparation 78 installation problems 250 installing 38, 73 internal adapter 143 drives 156 memory-module kits 113 video memory 131 ISA, configuring 59 locations 281, 283, 286 SCSISelect Utility program 64 setting configuration values 40, 41, 45 test 229 order of installing memory-module kits 113 rem
passwords (continued) default setting 282 forgotten password 54, 55, 301 general information 52 purpose 200 setting 54, 55 user 55, 200 PC Server Enterprise Storage Expansion Enclosure 207 PC support services, fee 273 PCI (peripheral component interconnect) architecture See also the User's Reference adapters configuration 58 expansion slot numbers 146 installation 146, 149 locations 145 removal 151, 154 advantages 1 Pentium Pro microprocessor 1, 86 See also the User's Reference peripheral configuration grou
power-on self-test (POST) (continued) definition 215 during configuration 55, 58 during setup 19 message table 217, 232 overview 215 upgradable 3 preface xiii preinstallation SCSI-2 Fast/Wide PCI controller 145 steps 163 video controller 144 preinstalled devices 14, 92, 156 preparing internal drives for installation 164 to install options external options 207, 210 tasks required 78 tools and supplies 74 to remove internal drives 189, 190 printer port 10 problems 251 SCSI 159 problems, solving Ethernet adapt
Q QAPlus/PRO test programs 216 R RAID (redundant array of independent disks) See also your RAID adapter documentation adapter 3, 143 device drivers 29 reconfiguring your disk array 191 RAM (random-access memory) See the User's Reference read-only memory (ROM) See ROM (read-only memory) real-time clock installing 140 removing 139 replacing 137 resetting 299 rear view 10 reconfiguring your disk array 191 recording settings 43, 51 records, device 280 reducing glare 24 related publications xvi removable media
scanners, SCSI 159 screen filter 24 screen, blank 247 SCSI (small computer system interface) See also the User's Reference adapter location 145 cable requirements 159, 208 connector location 10 rules for using 207 description 159 devices 14, 159 devices supported 208 Disk Utilities 65 drives description 15 external 208 location 14 termination 163 failing 250 identifiers (IDs) assignments 209 backplanes 164 description 160 device records 286 for CD-ROM drive 164 for devices 160 for hot-swap hard disk drives
serial port integrated function 3 location 10 problems 251 server See also the User's Reference adding board-support panel 100, 111, 121 adding drives 156 adding memory 113 adding processor boards 97, 108 adding video memory 131 advantages 1, 156 compatibility with applications 1 consequences of removing wrong disk drive 189 controls 6 cover installing 201, 203 removing 81, 83 description 1 disk arrays 177 door unlocking 78 external options 207 features 1, 3 identification numbers 279 illustrated views fron
setting (continued) switches and jumpers 164 time 42 Setup program controlling access to 52 disabling diskette drives 44 menu description 41 recording and restoring default values 43 starting 42 using 41 shared hubs 71 side cover installing 203 removing 81 single-inline memory module (SIMM) 113, 114 See also memory-module kits sizes internal drives 158 memory 113 video memory 131 slots, expansion 3, 11 See also expansion slots small computer system interface (SCSI) See SCSI (small computer system interface)
support line services, ordering 275 surge protection 3 surge protectors 25 SVGA video controller 3 swap diskettes 56 switched hubs 71 switches See also jumpers changing 62 configuration See system board, configuration switches Power On/Off 8 power-enable 7 Reset 8 symmetric multiprocessing (SMP) operating-system support 1, 35 system board adapters 145 configuration jumpers BIOS boot block (J6A1) 295 BIOS recovery (J6A1) 293 BIOS write (J6A4) 298 video-sleep-register address (J6A2) 296 configuration switches
test (continued) programs description 216 installing 263 starting 225 scripts 228 system 219 text editor 265, 267 time, setting 42 toll-free numbers 4, 36 tools 17, 74 top cover installing 201 removing 83 trademarks 303, 304 troubleshooting diskette drive problems 246 Ethernet adapter 253, 254 general problems 248 how to use 245 keyboard problems 248, 249 monitor problems 247 monitor self-tests 246 mouse problems 248, 249 network adapter 256, 257 option problems 250 overview 218 parallel port problems 250 p
view configuration 42 front 14 rear 10 resources 47, 49 switch and jumper settings 50 virus checking 225 46, W warranty information See also the User's Reference extensions and upgrades 275 service 271 welcome letter xvii Windows NT Server 3.51, configuring the Ethernet adapter for 68 NT Server 3.
IBM Part Number: 84H4262 Printed in U.S.A.
