RS/6000 Enterprise Server Model H80 Series IBM User's Guide SA38-0565-01
Second Edition (June 2000) Before using this information and the product it supports, read the information in “Safety Notices” on page ix, Appendix A, “Environmental Notices” on page 169, and Appendix B, “Notices” on page 171. International Business Machines Corporation 2000. All rights reserved. Note to U.S. Government Users Restricted Rights--Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Contents Safety Notices . . . . . Electrical Safety . . . . . Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data Integrity and Verification About This Book . ISO 9000 . . . . . . Online Publications Related Publications Trademarks . . . . ix ix xi xiii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv xv . xv .
Cleaning the CD-ROM Drive . . . . . . . . . . . . . . . . Emergency Eject . . . . . . . . . . . . . . . . . . . . . . . Ergonomic Information . . . . . . . . . . . . . . . . . . . . . Using the Service Processor and Service Director Features Service Processor . . . . . . . . . . . . . . . . . . . . . . Service Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 20 21 21 21 22 Chapter 3. Using the Service Processor . . . . . . . . . . . . . . . . . . . . . .
Run-Time Memory Page Deconfiguration (Memory Gard) Service Processor System Monitoring - Surveillance . . . . . System Firmware Surveillance . . . . . . . . . . . . . . . . Operating System Surveillance . . . . . . . . . . . . . . . . Call-Out (Call-Home) . . . . . . . . . . . . . . . . . . . . . . . Console Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . System Configuration . . . . . . . . . . . . . . . . . . . . . Service Processor Error Logs . . . . . . . . . . . . . . . . . .
Chapter 6. Introducing Tasks and Service Aids . . . . . . . . . . . . . . . Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Add Resource to Resource List . . . . . . . . . . . . . . . . . . . . . . . . . . . AIX Shell Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Analyze Adapter Internal Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backup and Restore Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diskette Format . . . . . . . . . . . . . . . . . . . . . . Generic Microcode Download . . . . . . . . . . . . . . . . Hot Plug Task . . . . . . . . . . . . . . . . . . . . . . . . . PCI Hot Plug Manager . . . . . . . . . . . . . . . . . . SCSI Hot Swap Manager . . . . . . . . . . . . . . . . . RAID Hot Plug Devices . . . . . . . . . . . . . . . . . . Local Area Network Analyzer . . . . . . . . . . . . . . . . Log Repair Action . . . . . . . . . . . . . . . . . . . . . . . Periodic Diagnostics . . . . . . .
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix C. Service Processor Setup and Test Service Processor Setup Checklist . . . . . . . . Testing the Setup . . . . . . . . . . . . . . . . . . . . Testing Call-In . . . . . . . . . . . . . . . . . . . . Testing Call-Out . . . . . . . . . . . . . . . . . . . Serial Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: ix x A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury. Caution notices appear on the following pages: x xi 18 For a translation of the safety notices contained in this book, see the System Unit Safety Information, order number SA23-2652.
CAUTION: This product is equipped with a three–wire power cable and plug for the user's safety. Use this power cable with a properly grounded electrical outlet to avoid electrical shock. DANGER To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system. CAUTION: This unit has more than one power supply cord. To reduce the risk of electrical shock, disconnect two power supply cords before servicing.
Laser Safety Information The optical drive in this system unit is a laser product. The optical drive has a label that identifies its classification. The label, located on the drive, is shown below. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 IEC 825:1984 CENELEC EN 60 825:1991 The optical drive in this system unit is certified in the U.S.
xii RS/6000 Enterprise Server Model H80 Series User's Guide
Data Integrity and Verification Notice IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure.
xiv RS/6000 Enterprise Server Model H80 Series User's Guide
About This Book This book provides information on how to install and remove options, use the system, use diagnostics, use service aids, and verify system operation. This book also provides information to help you solve some of the simpler problems that might occur. ISO 9000 ISO 9000 registered quality systems were used in the development and manufacturing of this product. Online Publications RS/6000 publications are available online. To access the online books, visit our Web site at: http://www.rs6ððð.
The PCI Adapter Placement Reference, order number SA38-0538, contains information regarding slot restrictions for adapters that can be used in this system. The Site and Hardware Planning Information, order number SA38-0508, contains information to help you plan your installation.
Chapter 1. Introducing the Model H80 The RS/6000 Enterprise Server Model H80 Series is a multiprocessor, multibus system packaged in drawers. The processors and memory are packaged in a 5 EIA-unit central electronics complex (CEC drawer), and the I/O devices are in a 5 EIA-unit I/O drawer. The basic system consists of one CEC drawer and one I/O drawer in the same rack.
2 RS/6000 Enterprise Server Model H80 Series User's Guide
Chapter 2. Using the Model H80 This chapter discusses system power control and use of options such as the keyboard, mouse, and drives supported by the Model H80. Operator Panel The following diagram shows the locations of the operator panel display and components of the operator panel.
Powering Off and Powering On the System This section provides procedures for powering off and powering on the system. Powering Off the System If the system is operating under AIX, type the shutdown -F command to power off the system. If you cannot use this method, you can power off the system by using the following operator-panel power button procedure.
The power LED on the CEC drawer stops blinking and stays on. Powering Off and Powering On the System Using the Service Processor The system can be powered off and on using the System Power Control menu, which is a Service Processor menu that is available to the privileged user. See “System Power Control Menu” on page 39. Chapter 2.
POST Indicators POST (Power-On-Self-Test) indicators indicate tests that are being performed as the system is preparing to load the operating system. The POST indicators are words that display on the system console. Each time that the system starts a different step in the POST, a POST indicator word appears on the console. Each word is an indicator of the tests that are being performed. The POST screen displays the following words: Memory Memory test Keyboard Initialize the keyboard and mouse.
POST Keys The POST keys, if pressed after the keyboard POST indicator displays and before the last POST indicator displays, cause the system to start services or boot modes used for configuring the system and diagnosing problems. The keys are described below: Note: The program function keys (F1-F12) on a keyboard attached to the I/O drawer are no longer used and will be ignored. After the keyboard POST indicator displays, you must use the numeric number keys to enter input.
8 Key To enter the Open Firmware command line, press the numeric 8 key after the word keyboard displays and before the last word (speaker) displays during startup. After you press the 8 key, the remaining POST indicators display until initialization completes. When initialization and POST are complete, the Open Firmware command line (an OK prompt) displays. Use the Open Firmware command line to set up adapters that are not configurable with the System Management Services.
Console Strategy The firmware starts a console-selection sequence at system boot time if any of the following are true: A console has not yet been selected A previous console-selection sequence timed-out A change in the system configuration has affected the console (keyboard installed/removed, mouse installed/removed, graphics adapter installed/removed or moved to another PCI slot).
Reading the I/O Drawer Operator Panel Display The operator panel display is used to: Track the progress of the system unit self tests and configuration program. Display codes when the operating system comes to an abnormal end. Display system messages. Checkpoints During power-on self-test (POST), four-digit checkpoints are displayed indicating the progress of the testing.
Using the Keyboards Several keyboards are available for the system unit. The keyboards have various keys that enter data and control the cursor location. The keyboards can be engraved for the languages of different countries. The functions of each keyboard depends on the software used. The character sets for the keyboards are contained and explained in the documentation for your operating system.
All of the keyboards adjust for typing comfort. To tilt the keyboard, pull out the keyboard legs. The legs snap into position. To decrease the tilt of the keyboard, rotate the keyboard legs until they snap into the bottom of the keyboard case. The keyboard cable plugs into the keyboard connector at the rear of the I/O drawer.
Using the Three-Button Mouse The mouse is a hand-operated locating device. A three-button mouse is available for use with the system unit. Consult your application publication for the exact use of the three-button mouse. You can use the mouse to perform such functions as positioning a cursor, selecting items from a menu, or moving around in your document much easier and faster than if you used only the keyboard. The cursor moves exactly as you move the mouse on a flat surface, such as a desktop.
Caring for the Mouse Make sure that the operating surface for the mouse is smooth, clean, and flat. For example, you can operate the mouse on the following surfaces: Finished wood Glass Enamel Plastic Paper (except newspaper) Metal Rough surfaces collect contaminants that can be transferred to the interior of the mouse by the ball. Rough surfaces can also cause the pads located on the bottom of the mouse to prematurely wear. A deeply pitted surface could cause erratic operation of the mouse.
Cleaning the Mouse To clean the mouse, do the following: 1. Remove the retaining ring (1) by turning it counterclockwise, in the direction of the arrow as shown in the illustration. 1 2 3 2. Remove the ball (2). 3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth. 4. If the ball is dirty, wash it in warm, soapy water. Rinse and wipe the ball with a lint-free cloth until dry. 5. Inspect the ball cavity (3) in the mouse for foreign materials.
Using the 3.5-Inch Diskette Drive The Model H80 has a 1.44MB diskette drive installed vertically in the front. The 1.44MB diskette drive can format, read, and write diskettes compatible with the following diskettes: 1.0MB diskettes with 720KB formatted data capacity 2.0MB diskettes with 1.44MB formatted data capacity (HD) Format the diskette according to its specified capacity. Write-Protecting 3.
To allow writing onto a diskette, slide the write-protect tab to cover the protect slot, as shown in the following illustration. Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first. Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in position in the drive. To unload the diskette, push the diskette-unload button.
Using the CD-ROM Drive CAUTION: A Class 3 laser is contained in the device. Do not attempt to operate the drive while it is disassembled. Do not attempt to open the covers of the drive, as it is not serviceable and is to be replaced as a unit. Your CD-ROM drive looks like the one shown in the illustration, and the controls are located as indicated.
Loading the CD-ROM Drive Press the unload button to open the tray. Place the disc, with the printed side away from the tray, into the tray. Slip out the bottom tabs to hold the disc in place. Push gently on the load/unload button. The drive automatically pulls the tray into the drive and prepares the disc for reading. Unloading the CD-ROM Drive Push and hold the unload button until the drawer comes out, and then remove the disc.
Emergency Eject Note: Execute the following procedure only in an emergency (such as when the tray will not eject even though you have pressed the unload button). 1. Insert a small diameter rod, such as a straightened paper clip, into the emergency eject hole. (Refer to the illustration below for the location of the emergency eject hole.) 2. Push in the tool until you feel resistance. 3. Maintain a small amount of pressure on the rod while pulling on the tray with your fingernail. 4.
Ergonomic Information After you have set up your system, we encourage you to visit the Healthy Computing Web site. Good ergonomic practice is important to get the most from your workstation and to avoid discomfort. This means that the equipment and the workplace should be arranged to suit your individual needs and the kind of work you do. The Healthy Computing Web site gives ergonomic guidelines to help you understand the ergonomic considerations that you should know when working at a computer workstation.
or a predetermined retry threshold is reached. In the event the Service Processor is unsuccessful in bringing the system online (or in the event that the user asked to be alerted to any Service Processor-assisted restarts), the system can call home to report the error. The Call Home function can be initialized to call either a service center telephone number, a customer administration center, or a digital pager telephone number.
The Service Director code also gives the user the option to establish a single system as the problem reporting server. A single system, accessible over the user network, can be used as the central server for all the other systems on the Local Area Network (LAN) that are running the Service Director application.
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Chapter 3. Using the Service Processor The service processor menus make it possible for you to configure service processor options, as well as enable and disable functions. Service processor menus are available using an ASCII terminal when OK is displayed on the primary I/O drawer operator panel or when the service processor has detected a server problem (such as a surveillance failure). For a summary of the service processor functions and the methods used to invoke them, see the following table.
Service Processor Functions Service Processor Menus (ASCII terminals) Read VPD image from last system boot Y3 Read System POST Errors Y3 Read Service Processor Error Logs Y3 View Progress Indicators from last boot Y3 Power-off System Y2 Read NVRAM Y2 Start Talk Mode Y2 Enable/Disable Console Mirroring Y2 Setup Reboot/Restart Policy Y2 Y1 Enable/Disable Modem Y 2 Y1 Setup Modem Configuration Y2 Y1 Setup Dial-out Phone Numbers Y2 Y1 Setup Surveillance Y 2 Y1 Select Modem Lin
Service Processor Menus The service processor menus are divided into two groups: General user menu - the user must know the general-access password. Privileged user menus - the user must know the privileged-access password. If the server is powered off, the service processor menus can be accessed locally or remotely.
The service aid, Save or Restore Hardware Management Policies, can be used to save your settings after initial setup or whenever the settings must be changed for system operation purposes. It is strongly recommended that you use this service aid for backing up service processor settings to protect the usefulness of the service processor and the availability of the server. Refer to “Save or Restore Hardware Management Policies” on page 143 for information about this service aid.
General User Menu The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general-access password, if set, to access this menu. à ð GENERAL USER MENU 1. Power-on System 2. Power-off System 3. Read VPD Image from Last System Boot 4. Read Progress Indicators from Last System Boot 5. Read Service Processor Error Logs 6. Read System POST Errors 99.
Read Progress Indicators from Last System Boot Displays a number of the boot progress indicators, which may include service processor checkpoints, IPL checkpoints, and/or AIX configuration codes, from the previous system boot. This information can be useful in diagnosing system faults. The progress indicator codes are listed from top (latest) to bottom (oldest). This information is not stored in nonvolatile storage.
Privileged User Menus The following menus are available to privileged users only. The user must know the privileged access password, if set, to access these menus. Main Menu At the top of the Main Menu is a listing containing: Your system's current firmware version The firmware copyright notice The system name given to your server during setup You need the firmware version for reference when you either update or repair the functions of your service processor.
Note: The information under the Service Processor Firmware heading in the following Main Menu illustration is example information only. à ð Service Processor Firmware VERSION: MMððð313 Copyright 1999 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3. System Information Menu 4. Language Selection Menu 5. Call-In/Call-Out Setup Menu 6. Set System Name 99.
Service Processor Setup Menu The Service Processor Setup menu shown below is accessed from the Main Menu: à ð SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5. OS Surveillance Setup Menu 6. Reset Service Processor 7. Reprogram Flash EPROM Menu 8. Serial Port Snoop Setup Menu 98. Return to Previous Menu 99.
Passwords Passwords can be any combination of up to eight alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first eight characters. The Privileged Access Password can be set from Service Processor menus or from System Management Services (SMS) utilities (see Chapter 4, “Using System Management Services” on page 81). The General Access Password can be set only from Service Processor menus.
Change Privileged Access Password Set or change the Privileged Access Password. It provides the user with the capability to access all service processor functions. This password is usually used by the system administrator or root user. Change General Access Password Set or change the General Access Password. It provides limited access to service processor menus, and is usually available to all users who are allowed to power on the server, especially remotely.
OS Surveillance Setup Menu This menu can be used to set up operating system (OS) surveillance. à ð OS Surveillance Setup Menu 1. Surveillance: Currently Enabled 2. Surveillance Time Interval: 2 minutes 3. Surveillance Delay: 2 minutes 98. Return to Previous Menu 1> á ñ – Surveillance Can be set to Enabled or Disabled. – Surveillance Time Interval Can be set to any number from 2 through 255. – Surveillance Delay Can be set to any number from 0 through 255.
Reprogram Flash EPROM Menu This option updates the system EPROMs. After entering Y to indicate that you want to continue, you are prompted to enter the update diskettes. Follow the instructions on the screen. When the update is complete, the service processor reboots. All system EPROMs that can be reprogrammed are updated at the same time. They are as follows: – System Power Control Network programming – Service Processor programming – IPL programming – Run-Time Abstraction Services Chapter 3.
Serial Port Snoop Setup Menu This menu can be used to set up Serial Port Snooping, in which the user can configure Serial Port 1 as a "catch-all" reset device. From the Service Processor Main Menu, select option 1, Service Processor setup menu, then select option 8 (Serial Port Snoop Setup Menu). à ð SERIAL PORT SNOOP SETUP MENU 1. System reset string: Currently Unassigned 2. Snoop Serial Port: Currently Unassigned 98.
System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available here: à ð SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4. Power-On System 5. Power-Off System 6. Enable/Disable Fast System Boot Currently Enabled 7. Boot Mode Menu 98. Return to Previous Menu 99.
Ring Indicate Power-On Menu à ð RING INDICATE POWER-ON MENU 1. Ring indicate power-on : Currently Enabled 2. Number of rings: Currently 3 3ð. Refresh Modem Settings 98. Return to Previous Menu á ñ Ring indicate is enabled by default on both serial port 1 (S1) and serial port 2 (S2). When ring indicate power on is enabled, call-in is disabled. If ring indicate power-on is enabled and call-in is already enabled, you will be asked to confirm your choice. Refer to the message displayed on your screen.
Reboot/Restart Policy Setup Menu The following menu controls Reboot/Restart Policy: à ð Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently Yes 3. Enable supplemental restart policy? Currently No 4. Call-Out before restart: Currently Disabled 98. Return to Previous Menu 1> á ñ Reboot is the process of bringing up the system hardware; for example, from a system reset or power on.
– Enable supplemental restart policy - The default setting is NO. If set to YES, the service processor restarts the system when the system loses control as detected by service processor surveillance, and either: The Use OS-Defined restart policy is set to NO. OR The Use OS-Defined restart policy is set to YES, and the operating system has NO automatic restart policy. Refer to “Service Processor Reboot/Restart Recovery” on page 64.
Boot Mode Menu The Boot Mode Menu allows you to select a boot mode. à ð Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3. Service Mode Boot from Default List: Currently Disabled 4. Boot to Open Firmware Prompt: Currently Disabled 98. Return to Previous Menu 1> á ñ To select a boot mode, select a number and press Enter. The item corresponding to the selected number toggles from Disabled to Enabled.
– Boot to Open Firmware When this selection is enabled, the system boots to the Open Firmware prompt. System Information Menu This menu provides access to system configuration information, error logs, system resources, and processor configuration. à ð SYSTEM INFORMATION MENU 1. Read VPD Image from Last System Boot 2. Read Progress Indicators from Last System Boot 3. Read Service Processor Error Logs 4. Read System POST Errors 5. Read NVRAM 6. Read Service Processor Configuration 7.
Read Progress Indicators from Last System Boot Displays a number of the boot progress indicators, which may include Service Processor checkpoints, IPLROS checkpoints, and/or AIX configuration codes, from the previous system boot. This information can be useful in diagnosing system faults. The progress indicator codes are listed from top (latest) to bottom (oldest). This information is not stored in nonvolatile storage.
Processor Configuration/Deconfiguration Menu This menu allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, this menu allows you to deconfigure a processor, and then reconfigure the processor at a later time. An example of this menu is shown below: à ð PROCESSOR CONFIGURATION/DECONFIGURATION MENU 77. Enable/Disable CPU Repeat Gard: Currently Enabled 1. ð 3.ð (ðð) Configured by system 2. 1 3.1 (31) Deconfigured by system 3. 2 3.
To enable or disable CPU Repeat Gard, use menu option 77 of the Processor Configuration/Deconfiguration Menu. Note: The processor numbering scheme used by the Service Processor is different from the numbering scheme used by AIX. Consult the AIX documentation before configuring or deconfiguring a processor to ensure that the correct processor is selected. Memory Configuration/Deconfiguration Menu These menus allow the user to change the system memory configuration.
à ð MEMORY CONFIGURATION/DECONFIGURATION MENU 77. Enable/Disable Memory Repeat Gard: Currently Enabled 1. 3. 5. 7. 9. 11. 13. 15. 98. 11.16(ðð) Configured by 11.18(ðð) Configured by 11.2ð(ðð) Configured by 11.22(ðð) Configured by 11.24(ðð) Configured by 11.26(ðð) Configured by 11.28(ðð) Configured by 11.3ð(ðð) Configured by Return to Previous Menu system system system system system system system system 2. 4. 6. 8. 1ð. 12. 14. 16. 11.17(ðð) 11.19(ðð) 11.21(ðð) 11.23(ðð) 11.25(ðð) 11.27(ðð) 11.29(ðð) 11.
To enable or disable Memory Repeat Gard, use menu option 77 of the Processor Configuration/Deconfiguration Menu. Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus 15: 11.16 16: 11.18 13: 11.20 14: 11.22 11: 11.24 12: 11.26 9: 11.28 10: 11.30 7: 11.29 8: 11.31 5: 11.25 6: 11.27 3: 11.21 4: 11.23 1: 11.17 2: 11.19 Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus 15: 10.32 16: 10.34 13: 10.36 14: 10.38 11: 10.40 12: 10.42 9: 10.44 10: 10.
Processor Card Memory DIMM Locations for Service Processor Menus 8: 3.48 7: 3.50 6: 3.52 5: 3.54 4: 3.55 3: 3.53 2: 3.51 1: 3.49 Power Control Network Utilities Menu This menu allows the user to do a lamp test on the operator panels and display or change the I/O type. à ð POWER CONTROL NETWORK UTILITIES MENU 1. Lamp Test for all Operator Panels 2. Display I/O Type 3. Change I/O Type 98.
– Change I/O Type Use this option to change the I/O type of the primary I/O drawer after a service action or configuration change if the I/O type is incorrect. If this option is chosen, you are asked to make two entries. 1. When asked for the drawer number, type 1. 2. When asked for the I/O type, type 85. If you enter an invalid value, a failure message displays on the console. The Power Control Network Utilities Menu is then redisplayed on the console. Chapter 3.
Language Selection Menu The service processor menus and messages are available in different languages. This menu allows selecting languages in which the service processor and system firmware menus and messages are displayed. à ð LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska 98. Return to Previous Menu 99. Exit from Menus 1> á ñ Note: Your ASCII terminal must support the ISO-8859 character set to correctly display languages other than English.
Call-In/Call-Out Setup Menu This menu is used to configure a modem for the service processor to use to support the system: à ð CALL-IN/CALL-OUT SETUP MENU 1. Modem Configuration Menu 2. Serial Port Selection Menu 3. Serial Port Speed Setup Menu 4. Telephone Number Setup Menu 5. Call-Out Policy Setup Menu 6. Customer Account Setup Menu 7. Call-Out Test 98. Return to Previous Menu 99. Exit from Menus 1> á ñ Modem Configuration Menu, see “Modem Configuration Menu” on page 54.
Modem Configuration Menu The first two lines of the Modem Configuration Menu are status lines showing the current selections. Selections are made in the two sections labeled Modem Ports and Modem Configuration File Name. Select the serial port that you want to activate and then select the modem configuration file for the modem on the port. If you want to set up all of the serial ports with modems, make your selections one port at a time.
Serial Port Selection Menu This menu allows you to enable and/or disable the call-in and call-out functions of each serial port in any combination. à ð Serial Port Selection Menu 1. Serial Port 1 Call-Out: Currently Disabled 3. Serial Port 1 Call-In: Currently Disabled 2. Serial Port 2 Call-Out: Currently Disabled 4. Serial Port 2 Call-In: Currently Disabled 98. Return to Previous Menu á ñ Call-in and ring indicate power-on cannot be enabled at the same time.
Serial Port Speed Setup Menu This menu allows you to set serial port speed to enhance terminal performance or to accommodate modem capabilities. à ð Serial Port Speed Setup Menu 1. Serial Port 1 Speed: Currently 96ðð 2. Serial Port 2 Speed: Currently 96ðð 3. Serial Port 3 Speed: Currently 96ðð 98. Return to Previous Menu 1> á ñ A serial port speed of 9600 baud or higher is recommended.
Telephone Number Setup Menu Use this menu to set or change the telephone numbers for reporting a system failure. à ð Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephone Number: Currently Unassigned 4. Customer Voice Telephone Number: Currently Unassigned 5. Customer System Telephone Number: Currently Unassigned 98. Return to Previous Menu 1> á ñ Chapter 3.
Service Center Telephone Number is the number of the service center computer. The service center usually includes a computer that takes calls from servers with call-out capability. This computer is referred to as the "catcher." The catcher expects messages in a specific format to which the service processor conforms. For more information about the format and catcher computers, refer to the README file in the AIX /usr/samples/syscatch directory.
Call-Out Policy Setup Menu Callout settings can be set using the following menu: à ð CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 12ð 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98. Return to Previous Menu 1> á ñ Call-Out policy can be set to first or all.
Customer Account Setup Menu This menu allows users to enter information that is specific to their account. à ð Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98. Return to Previous Menu 1> á ñ Customer Account Number is assigned by your service provider for record-keeping and billing. If you have an account number, enter it.
Service Processor Functions This section discusses some of the service processor functions in greater detail. The service processor supports the functions listed in the following table.
System Power-On Methods This section discusses the following system power-on methods: Power-on Switch Service Processor Menus Privileged users can power-on the system by selecting the System Control Power Menu option from the main menu and then selecting the Power-on System option from the system power control menu. General users should select Power-on System on the general user menu.
Timed power-on - refer to the shutdown -t command on servers using AIX. Working in conjunction with AIX, the Service Processor in your server can operate a timer, much like the wake-up timer on your clock radio. You can set the timer so that your server powers on at a certain time after shutting down. The timer is battery-operated, so power interruptions that occur while the server is off do not affect its accuracy. Refer to the AIX shutdown -t command for details on setting the timer.
Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up; for example, from a system reset or power-on. The boot process ends when control passes to the operating system process. Restart describes activating the operating system after the system hardware is reinitialized. Restart must follow a successful reboot.
Service Processor Reboot/Restart Policy Controls The operating system's automatic restart policy (see operating system documentation) indicates the operating system response to a system crash. The service processor can be instructed to refer to that policy by the Use OS-Defined Restart Policy setup menu. If the operating system has no automatic restart policy, or if it is disabled, then the service processor-restart policy can be controlled from the service processor menus.
The following table describes the relationship among the operating system and service processor restart controls: 1 2 OS Automatic reboot/restart after crash setting Service processor to use OS-Defined restart policy? Service Processor Enable supplemental restart policy? None None None None False2 False2 False2 False2 True True True True No No Yes1 Yes1 No No Yes1 Yes1 No No Yes1 Yes1 No1 Yes No1 Yes No1 Yes No1 Yes No1 Yes No1 Yes Service processor default AIX default 66 RS/6000 Enterprise Server
System Firmware Updates This section describes the methods of reprogramming the system firmware. All types of firmware that can be reprogrammed are updated at the same time.
It is strongly recommended that you create a set of firmware update diskettes from the RS/6000 Support Web site as soon as possible after a system is installed. As noted below, the diskette images can be downloaded to any personal computer or RS/6000 with Internet access. This method is the only way to acquire a set of firmware update diskettes; they cannot be created using the Service Processor menus or using AIX.
Updating System Firmware from the AIX Command Line Refer to the detailed instructions that are provided on the Web site with the latest image. Note: The update process can take up to sixty minutes, and the system will always reboot itself during the update process. Recovery Mode If the service processor detects that its programming has been corrupted when it is powering up to standby mode, it will enter recovery mode.
Configuring and Deconfiguring Processors or Memory All failures that crash the system with a machine check or check stop, even if intermittent, are reported as a diagnostic callout for service repair. To prevent the recurrence of intermittent problems and improve the availability of the system until a scheduled maintenance window, processors and memory modules with a failure history are marked "bad" to prevent their being configured on subsequent boots.
attempt to migrate all resources associated with that processor to another processor and then stop the defective processor. Run-Time Memory Page Deconfiguration (Memory Gard) Correctable errors in system memory are monitored and tracked. When a predefined error threshold is met, an error log with warning severity is returned to AIX. A memory page will be deallocated by AIX.
Operating System Surveillance Operating system surveillance provides the service processor with a means to detect hang conditions, as well as hardware or software failures, while the operating system is running. It also provides the operating system with a means to detect a service processor failure caused by the lack of a return heartbeat. Operating system surveillance is not enabled by default, allowing you to run operating systems that do not support this service processor option.
Call-Out (Call-Home) The service processor can call out (Call-Home) when it detects one of the following conditions: System firmware surveillance failure Operating system surveillance failure (if supported by operating system) Restarts Critical hardware failure Abnormal operating system termination To enable the call-out feature, do the following: 1. Connect a modem to any serial port. 2.
Console Mirroring Console mirroring allows a user on one serial port to monitor the service processor activities on another serial port. This can be done on locally attached ASCII terminals or terminals remotely attached through modems. Console mirroring is supported on any combination of locally or remotely attached monitors. The serial port from which console mirroring is enabled is called the primary port.
Service Processor Error Logs The service processor error logs, an example of which is shown below, contain error conditions detected by the service processor. à ð Error Log 1. 11/3ð/99 B1ðð4999 19:41:56 Service Processor Firmware Failure Enter error number for more details. Press Return to continue, or 'x' to return to menu. Press "C" to clear error log, any other key to continue.
System POST Errors If POST (Power-On Self-Test) errors occur during system start, the Read System POST Error log, when used with the diagnostics, helps isolate faults.
LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). à ð LCD Progress Indicator Log BoFF ð539..17 ð538..17 ð539..17 ð538..17 ð539..17 ð581 ð538..17 ð539..12 ð538..12 ð539.. ð821..ð1-K1-ðð ð539.. ð728..ð1-R1-ðð-ðð ð539.. ð664..4ð-6ð-ðð-1,ð ð539.. ð777..Uð.2-P1-I14/E1 ð539.. ð742..Uð.2-P1-I12/E1 ð539..
Service Processor Operational Phases This section provides a high-level flow of the phases of the Service Processor (SP). SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Runtime Phase AIX Login Prompt Available Pre-Standby Phase: This phase is entered when the server is connected to a power source. The server may or may not be fully powered on. This phase is exited when the Power-On Self-Tests (POSTs) and configurations tasks are completed.
Standby Phase: The standby phase can be reached in either of two ways: With the server off and power connected (the normal path), recognized by OK in the LCD display. OR With the server on after an operating system fault, recognized by an 8-digit code in the LCD display. In the Standby phase, the SP takes care of some automatic duties and is available for menus operation. The SP remains in the standby phase until a power-on request is detected.
Update Operator Panel The Service Processor displays Operator Panel data on the ASCII terminal if a remote connection is active. Environmental Monitoring The Service Processor provides expanded error recording and reporting. System Firmware Surveillance (Heartbeat Monitoring) The SP monitors and times the interval between system firmware heartbeats. Responding to System Processor Commands The SP responds to any command issued by the system processor.
Chapter 4. Using System Management Services Use the System Management Services menus to view information about your system and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. The text-based Open Firmware command line (OK prompt), which is available from the System Management Services Utilities menu, allows you to configure certain adapters. To start the System Management Services, do the following: 1. Turn on or restart the system. 2.
After the System Management Services starts, the following screen displays: à ð Utilities 1 2 3 4 5 6 7 8 Password Utilities Display Error Log Remote Initial Program Load Setup SCSI Utilities Select Console MultiBoot Select Language OK Prompt .------.
Each option on the System Management Services Utilities menu is described in this section. Password Utilities Entering this selection permits access to the options shown on the following screen: à ð Password Utilities 1 Set Privileged Access-Password 2 Remove Privileged-Access Password 3 Unattended Start Mode .------. |X=Exit| ------' ===> á ñ Set Privileged-Access Password: The privileged-access password protects against the unauthorized starting of the system programs.
Display Error Log A screen similar to the following displays when you select this option. You can view or clear your system error log. à ð .--------------------------------------------------------. | Error Log | | | | | | Date Time ErrorCode Location | | Entry 1. 99/ð6/3ð ð2:15:35 25a8ðð11 U1.1-P1.1/Q1 | | Entry 2. 99/ð7/ð1 ð3:18:36 2ð3ððð26 U1.1-P1.1/Q1 | --------------------------------------------------------' .-----------------. |C=Clear Error Log| -----------------' .-----------.
Remote Initial Program Load Setup This option allows you to enable and set up the remote startup capability of your system. You must first specify the network parameters as shown in the following screen: à ð Network Parameters 1. IP Parameters 2. Adapter Parameters 3. Ping .------. |X=Exit| ------' ===> á ñ Note: Some applications may require that IP addresses contain leading zeroes for numbers less than 100. For example, 129.132.4.20 may need to be entered as 129.132.004.020. Chapter 4.
IP Parameters: Select the IP Parameters option from the Network Parameters menu to display a screen similar to the following: à ð IP Parameters 1. 2. 3. 4. Client IP Address Server IP Address Gateway IP Address Subnet Mask [9.3.146.162] [9.3.146.171] [ð.ð.ð.ð] [255.255.255.ð] .------. |X=Exit| ------' ===> á ñ To set an address using this menu, do the following: 1. Type the number of the selection (1, 2, 3, or 4). 2. Enter the address on the next screen.
à ð Adapter Parameters Device 1. 2. 3. 4. 5. Slot Hardware Address Gigabit Ethernet 4: Uð.1-P1-I4/E1 token-ring 5: Uð.1-P1-I5/T1 ethernet Integrated:Uð.1-P1/E1 ethernet 2: Uð.2-P1-I2/E1 token-ring 3: Uð.2-P1-I3/T1 ððð4ac7cð135 ðð2ð357a91ð5 ðð6ð949d7ac5 ððð4ac5e692b ððð4ac634e38 .------. |X=Exit| ------' (PRESS ENTER AFTER MAKING A SELECTION) ===> á ñ Select an adapter on this screen to display configuration menus for that adapter.
Ping: Select Ping from the Network Parameters menu to test a connection to a remote system unit. After selecting the Ping option, you must first choose an adapter to communicate with the remote system. à ð Adapter Parameters Device 1. 2. 3. 4. 5. Slot Hardware Address Gigabit Ethernet 4: Uð.1-P1-I4/E1 token-ring 5: Uð.1-P1-I5/T1 ethernet Integrated:Uð.1-P1/E1 ethernet 2: Uð.2-P1-I2/E1 token-ring 3: Uð.2-P1-I3/T1 ððð4ac7cð135 ðð2ð357a91ð5 ðð6ð949d7ac5 ððð4ac5e692b ððð4ac634e38 .------.
SCSI Utilities SCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to set SCSI IDs for SCSI controllers installed in the system. à ð SCSI Utilities 1. Harddrive Spin Up Delay 2. Change SCSI Id .--------. | X=Exit | --------' ===> á ñ Using the Harddrive Spin Up Delay option allows you to change the spin up delay time for SCSI hard disk drives attached to your system. Spin up delay values can be entered manually, or you can use a default setting (two seconds).
Multiboot Multiboot allows you to select a method for booting the system. à Multiboot 1 2 3 4 5 6 ð Select Software Software Default Select Install Device Select Boot Devices OK Prompt Multiboot Startup .------. |X=Exit| ------' ===> á ñ Select Software: If this option is supported by the operating system, the names of the operating system installed are shown. This option might not be supported by all operating systems.
Select Boot Devices: Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain up to five devices. The following is an example of this screen. à Select Boot Devices 1 2 3 4 5 6 7 ð Display Current Settings Restore Default Settings Configure 1st Boot Device Configure 2nd Boot Device Configure 3rd Boot Device Configure 4th Boot Device Configure 5th Boot Device .------.
Restore Default Settings Restores the boot list to the following default sequence: Primary diskette drive CD-ROM drive Tape (if installed) Hard disk drive Network device Selecting any of the Configure Boot Device options displays a screen similar to the following. à ð Configure Nth Boot Device Device Number 1 2 3 4 5 Current Position 1 4 2 3 Device Name Diskette Ethernet ( loc=Uð.1-P1-I4/E1 ) Token-Ring ( loc=Uð.1-P1-I5/T1 ) SCSI CD-ROM id=1 ( loc=Uð.
Select Language Select this option to change the language used by the System Management Services screens and the Service Processor menus. à ð Select Language 1. 2. 3. 4. 5. 6. English Francais Deutsch Italiano Espanol Svenska ===> .------. |X=Exit| ------' á ñ Note: To correctly display languages other than English, your ASCII terminal must support the ISO-8859 character set. OK Prompt This option provides access to the Open Firmware command prompt.
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Chapter 5. Using the Online and Standalone Diagnostics The diagnostics consist of Online Diagnostics and Standalone diagnostics. Online Diagnostics, when they are installed, reside with AIX in the file system. They can be booted: in single user mode (referred to as service mode) run in maintenance mode (referred to as maintenance mode) run concurrently (referred to as concurrent mode) with other applications.
Identifying the Terminal Type to the Diagnostics Note: This is a different task than selecting a console display. When you run diagnostics, you must identify which type of terminal you are using. If the terminal type is not known when the FUNCTION SELECTION menu is displayed, the diagnostics do not allow you to continue until a terminal is selected from the DEFINE TERMINAL option menu. Select lft for graphical displays.
– If the diagnostics were loaded in standalone mode, press the F3 key until DIAGNOSTIC OPERATING INSTRUCTIONS displays. Then press the F3 key once again to shut down the AIX operating system. – If the diagnostics were loaded in maintenance or concurrent mode, type the shutdown -F command. Under some conditions, the system might stop, with instructions displayed on attached displays and terminals. Follow the instructions to select a console display.
Required Diagnostic Attributes The following attributes are the required default settings for the diagnostics. Be sure your terminal is set to these attributes. Note: Set these attributes before the diagnostics are loaded. General Setup Attributes 3151 /11/31/41 Settings 3151 /51/61 Settings 3161/ 3164 Settings Description Machine mode 3151 3151 PC 3161 or 3164 The diagnostics are set to emulate use of the 3161 ASCII Display Terminal.
General Setup Attributes 3151 /11/31/41 Settings 3151 /51/61 Settings 3161/ 3164 Settings Description Line wrap On On On The cursor moves to the first character position of the next line in the page after it reaches the last character position of the current line in the page. Forcing insert Off Off Tab Field Field Field The column tab stops are ignored, and the tab operation depends on the field attribute character positions.
Additional Communication Attributes The following communication attributes apply to the 3151, 3161, and 3164 terminals. Communication Setup Attributes 3151 /11/31/41 Settings 3151 /51/61 Settings 3161/3164 Settings Description Operating mode Echo Echo Echo Data entered from the keyboard on the terminal is sent to the system unit for translation and then sent back to the display screen. Sometimes called conversational mode.
Additional Keyboard Attributes The following keyboard attributes are for the keyboard attached to the 3151, 3161, and 3164 terminals. Keyboard Setup Attributes 3151/11/ 31/41 Settings 3151 /51/61 Settings 3161 /3164 Settings Description Enter Return Return Return The Enter key functions as the Return key. Return New line New line New line The cursor moves to the next line when the Return key is pressed.
Additional Printer Attributes The following printer attributes are for a printer attached to the 3151, 3161, and 3164 terminals. Printer Setup Attributes 3151/11/ 31/41 Settings 3151 /51/61 Settings 3161 /3164 Settings Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps (bits per second) line speed to communicate with the system unit. Word length (bits) 8 8 8 Selects eight bits as a data word length (byte).
Online Diagnostics Modes of Operation The Online Diagnostics can be run in the following three modes: Service Mode Concurrent Mode Maintenance Mode Service Mode Service mode provides the most complete checkout of the system resources. This mode also requires that no other programs be running on the system. All system resources, except the SCSI adapter and the disk drives used for paging, can be tested.
Note: Pressing the F3 key (from a defined terminal) produces a Confirm Exit menu which offers two options: continuing with the shutdown by pressing the F3 key; or returning to diagnostics by pressing Enter. For undefined terminals, pressing 99 produces a full-screen menu which offers two options: continuing with the shutdown by pressing 99 and then Enter; or returning to diagnostics by pressing Enter.
The diag command loads the diagnostic controller and displays the Online Diagnostic menus. Running the Online Diagnostics in Concurrent Mode To run Online Diagnostics in concurrent mode, use the following steps: 1. Log on to the AIX operating system as root or superuser (su). 2. Enter the diag command. 3. When the DIAGNOSTIC OPERATING INSTRUCTIONS display, follow the instructions to check out the desired resources. 4.
4. When a message indicates the system is in maintenance mode, enter the diag command. Note: It might be necessary to set TERM type again. 5. When DIAGNOSTIC OPERATING INSTRUCTIONS screen displays, follow the displayed instructions to check out the desired resources. 6. When testing is complete, use the F3 key to return to DIAGNOSTIC OPERATING INSTRUCTIONS. Press the F3 key again to return to the AIX operating system prompt. 7. Press Ctrl-D to log off from root or superuser.
8. When testing is complete, use the F3 key to return to the DIAGNOSTIC OPERATING INSTRUCTIONS. Chapter 5.
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Chapter 6. Introducing Tasks and Service Aids The AIX Diagnostic Package contains programs that are called Tasks. Tasks can be thought of as performing a specific function on a resource; for example, running diagnostics, or performing a service aid on a resource. This chapter describes the Tasks available in AIX Diagnostics Version 4.2 and later. Note: Many of these programs work on all system model architectures.
Tasks The following tasks are described in this chapter: 110 Add Resource to Resource List AIX Shell Prompt Analyze Adapter Internal Log Backup and Restore Media Certify Media Change Hardware Vital Product Data Configure Dials and LPFKeys Configure Reboot Policy Configure Remote Maintenance Policy Configure Ring Indicate Power On Policy Configure Surveillance Policy Create Customized Configuration Diskette Delete Resource from
Run Error Log Analysis Run Exercisers Save or Restore Hardware Management Policies SCSI Bus Analyzer SCSD Tape Drive Service Aid Spare Sector Availability SSA Service Aid Update Disk Based Diagnostics Update System or Service Processor Flash 7135 RAIDiant Array Service Aids 7318 Serial Communication Network Server Chapter 6.
Add Resource to Resource List Use this task to add resources back to the resource list. Note: Only resources that were previously detected by the diagnostics and deleted from the Diagnostic Test List are listed. If no resources are available to be added, then none are listed. AIX Shell Prompt Note: Use this service aid in Online Service Mode only. This service aid allows access to the AIX command line.
Certify Media This task allows the selection of diskette or hard files to be certified. Hard files can be connected either to a SCSI adapter (non-RAID) or a PCI SCSI RAID adapter. The usage and criteria for a hard file connected to a non-RAID SCSI adapter are different from those for a hard file connected to a PCI SCSI RAID adapter. Certify Diskette This selection enables you to verify the data written on a diskette.
Change Hardware Vital Product Data Use this service aid to display the Display/Alter VPD Selection Menu. The menu lists all resources installed on the system. When a resource is selected, a menu displays that lists all the VPD for that resource. Note: The user cannot alter the VPD for a specific resource unless it is not machine-readable. Configure Dials and LPF Keys Note: The Dials and LPF Keys service aid is not supported in standalone mode (CD-ROM and NIM) on systems with 32 MB or less memory.
This number is the maximum number of consecutive attempts to reboot the system. The term reboot, in the context of this service aid, is used to describe bringing system hardware back up from scratch; for example, from a system reset or power-on. When the reboot process completes successfully, the reboot attempts count is reset to 0, and a restart begins. The term restart, in the context of this service aid, is used to describe the operating system activation process.
Configure Remote Maintenance Policy The Remote Maintenance Policy includes modem configurations and phone numbers to use for remote maintenance support. Use this service aid to display and change the following settings for the Remote Maintenance Policy. Note: Because of system capability, some of the following settings might not be displayed by this service aid.
/usr/samples/syscatch directory. Contact the service provider for the correct telephone number to enter here. Customer Administrative Center Phone Number This is the number of the System Administration Center computer (catcher) that receives problem calls from systems. Contact the system administrator for the correct telephone number to enter here. Digital Pager Phone Number In Event of Emergency This is the number for a pager carried by someone who responds to problem calls from your system.
Remote Timeout, in seconds Remote Latency, in seconds These settings are functions of the service provider's catcher computer. Number of Retries While Busy This is the number of times the system retrys calls that result in a busy signal. System Name (System Administrator Aid) This is the name given to the system and is used when reporting problem messages. Note: Knowing the system name aids the support team in quickly identifying the location, configuration, history, and so on of your system.
Use this service aid to display and change the following settings for the Surveillance Policy. Note: Because of system capability, some of the following settings might not be displayed by this service aid: Surveillance (on/off) Surveillance Time Interval This is the maximum time between heartbeats from the operating system. Surveillance Time Delay This is the time to delay between when the operating system is in control and when to begin operating system surveillance.
Delete Resource from Resource List Use this task to delete resources from the resource list. Note: Only resources that were previously detected by the diagnostics and have not been deleted from the Diagnostic Test List are listed. If no resources are available to be deleted, then none are listed. Disk Maintenance This service aid provides the following functions: Disk to Disk Copy Display/Alter Sector Disk to Disk Copy Notes: 1. This service aid cannot be used to update to a different size drive.
installed. Either remove the target drive to return to the original configuration, or perform the following procedure to complete the replacement of the old drive with the new drive: 1. 2. 3. 4. Remove both drives. Set the SCSI address of the new drive to the SCSI address of the old drive. Install the new drive in the old drive's location. Install any other drives (that were removed) into their original location.
Display Hardware Error Report This service aid uses the errpt command to view the hardware error log. The Display Error Summary and Display Error Detail selection provide the same type of report as the errpt command. The Display Error Analysis Summary and Display Error Analysis Detail selection provide additional analysis. Display Hardware Vital Product Data This service aid displays all installed resources, along with any VPD for those resources.
Display or Change Diagnostic Run-Time Options The Display or Change Diagnostic Run-Time Options task allows the diagnostic run-time options to be set. Note: The run-time options are used only when selecting the Run Diagnostic task. The run-time options are: Display Diagnostic Mode Selection Menus This option allows the user to turn on or off displaying the DIAGNOSTIC MODE SELECTION MENU (the default is on).
This option allows the user to select the maximum size of the Diagnostic Event Log. The default size for the Diagnostic Event Log is 100KB. The size can be increased in 100KB increments to a maximum of 1MB. Display Previous Diagnostic Results Note: This service aid is not available when you load the diagnostics from a source other than a hard disk drive or a network. This service aid allows a service representative to display results from a previous diagnostic session.
Display Resource Attributes This task displays the Customized Device Attributes associated with a selected resource. This task is similar to running the lsattr -E -l resource command. Display Service Hints This service aid reads and displays the information in the CEREADME file from the diagnostics media. This file contains information that is not contained in the publications for this version of the diagnostics. The file also contains information about using this particular version of diagnostics.
Warning High – The sensor reading indicates a problem with the device. This could become a critical problem if action is not taken. Run diagnostics on sysplanar0 to determine what repair action is needed. Warning Low – The sensor reading indicates a problem with the device. This could become a critical problem if action is not taken. Run diagnostics on sysplanar0 to determine what repair action is needed. Hardware Error - The sensor could not be read because of a hardware error.
Examples The following are examples of ways you can use the Display System Environmental Sensors service aid. 1. Display a list of the environmental sensors: /usr/lpp/diagnostics/bin/uesensor -l Sensor = Fan Speed Status = Normal Value = 2436 RPM Location Code = F1 Sensor = Power Supply Status = Normal Value = Present and operational Location Code = V1 Sensor = Power Supply *Status = Critical low Value = Present and not operational Location Code = V2 2.
Display Test Patterns This service aid provides a means of adjusting system display units by providing displayable test patterns. The user works through a series of menus to select the display type and test pattern. After the selections are made, the test pattern displays. Download Microcode This service aid provides a way to copy microcode to an adapter or device. The service aid presents a list of adapters and devices that use microcode.
Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter See the following command syntax for a disk drive attached to a PCI SCSI RAID Adapter.
Fibre Channel RAID Service Aid The Fibre Channel RAID service aids contain the following functions: Certify LUN This selection reads and checks each block of data in the Logical Unit Number (LUN). If excessive errors are encountered, the user is notified. You can run this task from the AIX command line. Use the following fastpath command: diag -T "certify" Certify Spare Physical Disk This selection allows the user to certify (check integrity of the data) drives that are designated as spares.
Flash SK-NET FDDI Firmware This task allows the Flash firmware on the SysKonnect SK-NET FDDI adapter to be updated. Format Media This task allows the selection of diskettes, hardfiles, or optical media to be formatted. Each selection is described below. Hardfile Attached to SCSI Adapter (non-RAID) Hardfile Format Writes all of the disk. The pattern written on the disk is device-dependent, for example, some drives may write all 0s, while some may write hexadecimal number 5F. Bad block are not reassigned.
For a newly installed drive, you can ensure that all blocks on the drive are overwritten with your pattern if you use the following procedure: 1. Format the drive. 2. Check the defect MAP by running the Erase Disk selection. Note: If you use the Format and Certify option, there may be some blocks which get placed into the grown defect MAP. 3. If there are bad blocks in the defect MAP, record the information presented and ensure that this information is kept with the drive.
Hardfile Attached to PCI SCSI RAID Adapter This function formats the physical disks attached to a PCI SCSI RAID adapter. This task can be run directly from the AIX command line. See the following command syntax: diag -c -d RAID adapterName -T "format {-l chId | -A }" Flag -l -A Description Physical disk channel/ID. (An example of a physical disk channel/ID is 27, where the channel is 2 and the ID is 7.) All disks Optical Media This function formats the optical media attached to a PCI SCSI RAID adapter.
Generic Microcode Download This service aid provides a means of executing a "generic" script from a diskette. The intended purpose for this "generic" script is to load microcode to a supported resource. This script runs whatever program is required in order to download the microcode onto the adapter or device. This service aid is supported in both concurrent and standalone modes from disk, LAN, or loadable media. On entry, the service aid displays information about what it does.
If you are running the diagnostics in Online Concurrent mode, run the Missing Options Resolution Procedure immediately after adding, removing or replacing any device. Start the Missing Options Resolution Procedure by running the diag -a command. If the Missing Options Resolution Procedure runs with no menus or prompts, then device configuration is complete. Otherwise, work through each menu to complete device configuration.
The Identify a PCI Hot Plug Slot function is used to help identify the location of a PCI hot-plug adapter. The function lists all the PCI slots that are occupied or empty and support hot plug. When a slot is selected for identification, the visual indicator for the slot is set to the Identify state. The Unconfigure Devices function attempts to put the selected device, in the PCI hot-plug slot, into the Defined state. This action must be done before any attempted hot-plug function.
More detailed information concerning PCI Hot-Plug Manager can be found in the AIX Operating System, System Management Guide. You can run this task directly from the command line by typing the following command: diag -d device -T"identifyRemove" However, note that some devices support both the PCI Hot-Plug task and the RAID Hot-Plug Devices task. If this is the case for the device specified, then the Hot Plug Task displays instead of the PCI Hot Plug Manager menu.
The Replace/Remove a Device Attached to an SES Device function lists all populated hot-swap slots that are available for removal or replacement of the devices. After a slot is selected, the device populating that slot is Unconfigured; then the power is removed from that slot. If the Unconfigure operation fails, it is possible that the device is in use by another application. In this case, the customer or system administrator must be notified to deactivate the device.
RAID Hot Plug Devices This selection starts the PCI SCSI-2 F/W RAID Adapter Service Aid. Local Area Network Analyzer This selection is used to exercise the LAN communications adapters (Token-Ring, Ethernet, and (FDDI) Fiber Distributed Data Interface). The following services are available: Connectivity testing between two network stations. Data is transferred between the two stations, requiring the user to provide the Internet addresses of both stations. Monitoring ring (Token-Ring only).
The service aid provides the following functions: Add or delete a resource to the periodic test list Modify the time to test a resource Display the periodic test list Modify the error notification mailing list Disable or Enable Automatic Error Log Analysis PCI RAID Physical Disk Identify This selection identifies physical disks connected to a PCI SCSI-2 F/W RAID adapter. You can run this task directly from the AIX command line.
Run Diagnostics The Run Diagnostics task invokes the Resource Selection List menu. When the commit key is pressed, diagnostics are run on all selected resources. The procedures for running the diagnostics depends on the state of the diagnostics run-time options. See “Display or Change Diagnostic Run-Time Options” on page 123. Run Error Log Analysis The Run Error Log Analysis task invokes the Resource Selection List menu. When the commit key is pressed, Error Log Analysis is run on all selected resources.
Abbreviations The following list describes abbreviations used in the exerciser reports. Abbreviation COE CP DD ER HG HOE RN ST Description Continue on error (use number to select). Device has run the specified number of cycles and is not running. The exerciser has been terminated by a signal. Device has stopped with an error. The device is hung. Halt on error (use number to select). Device is running. Device is stopped.
Save or Restore Hardware Management Policies Use this service aid to save or restore the settings from Ring Indicate Power-On Policy, Surveillance Policy, Remote Maintenance Policy and Reboot Policy.
The service aid transmitted a SCSI Inquiry Command and an adapter error occurred. The service aid transmitted a SCSI Inquiry Command and a check condition occur. When the SCSI Bus Service Aid is started, a description of the service aid displays. Pressing the Enter key displays the Adapter Selection menu. Use this menu to enter the address to transmit the SCSI Inquiry Command. When the adapter is selected the SCSI Bus Address Selection menu displays.
Where x is a sequential diskette number). The complete trace table consists of the sequential concatenation of all the diskette data files. When the trace table is written to a disk file, the service aid prompts for a file name. The default name is: /tmp/TRACE.x, where x is the AIX name of the SCSD tape drive being tested. Display or copy a tape drive's log sense information.
Spare Sector Availability This selection checks the number of spare sectors available on the optical disk. The spare sectors are used to reassign when defective sectors are encountered during normal usage or during a format and certify operation. Low availability of spare sectors indicates that the disk needs to be backed up and replaced. Formatting the disk does not improve the availability of spare sectors. You can run this task directly from the AIX command line.
SSA Service Aid This service aid provides tools for diagnosing and resolving problems on SSA-attached devices. The following tools are provided: Set Service Mode Link Verification Configuration Verification Format and Certify Disk Update Disk-Based Diagnostics This service aid allows fixes (APARs) to be applied. This task invokes the SMIT Update Software by Fix (APAR) task. You can install any APAR using this task.
When this service aid is run from standalone diagnostics, the flash update image file is copied to the file system from diskette. The user must provide the image on a backup diskette because the user does not have access to remote file systems or any other files that are on the system. If not enough space is available, an error is reported, stating additional system memory is needed. After the file is copied, a screen requests confirmation before continuing with the update flash.
7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions: Certify LUN Reads and checks each block of data in the Logical Unit Number (LUN). If excessive errors are encountered, the user is notified. Certify Spare Physical Disk Allows the user to certify (check the integrity of the data) on drives designated as spares. Format Physical Disk Formats a selected disk drive.
Replace Controller Replaces a controller in the array when required..
Chapter 7. Using the System Verification Procedure Use the system verification procedure to check the system for correct operation. If you are analyzing a hardware problem, see Chapter 8, “Hardware Problem Determination” on page 155. Step 1. Considerations before Running This Procedure Notes: 1. If this system unit is directly attached to another system unit or attached to a network, make sure that communications with the other system unit are stopped. 2.
Step 2. Loading the Diagnostics 1. Stop all application programs running on the operating system. 2. Stop the operating system. 3. Turn off the power. 4. If you are loading the Standalone Diagnostics and running them from an ASCII terminal, do the following: The attributes for the terminal must be set to match the defaults of the diagnostics. If you need to change any settings, record the normal settings, and make sure the terminal attributes are set to work with the diagnostics.
Step 3. Running System Verification On the Diagnostic Operating Instructions screen, do the following: 1. Press Enter. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operating system environment before you can continue with the diagnostics. 3. If you want to do a general checkout with minimal operator action, select the Diagnostic Routines option on the Function Selection menu.
Step 5. Stopping the Diagnostics If you are running the Online diagnostics, use the following procedure to shut down the system: 1. Press the F3 key repeatedly until you get to the Diagnostic Operating Instructions, then follow the displayed instructions. 2. Press the F3 key once, then follow the displayed instructions to shut down the system. If you changed any attributes on your ASCII terminal to run the diagnostics, change the settings back to normal. This completes the system verification.
Chapter 8. Hardware Problem Determination This chapter provides information on using Standalone or Online diagnostics to help you solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you load the Standalone or Online Diagnostics. If you are unable to load the Standalone or Online Diagnostics, go to “Problem Determination When Unable to Load Diagnostics” on page 164.
Step 3 Determine if the operating system is accepting commands. Is the operating system accepting commands? NO The system must be turned off before you can run diagnostics. Verify with the system administrator and users that the system may be turned off. If so, turn off the system unit and go to “Step 6” on page 157. YES Go to “Step 4.” Step 4 Diagnostic tests can be run on many resources while the operating system is running.
Step 5 This step starts the Online Diagnostics in concurrent mode. 1. Log on as root or as superuser. 2. Enter the diag command. 3. Wait until the Diagnostic Operating Instructions are displayed, or wait for three minutes. Are the Diagnostic Operating Instructions displayed without any obvious console display problems? NO Do the following steps to shut down the system: 1. At the system prompt, stop the operating system using the appropriate command for your operating system. 2.
Step 7 Locate your symptom in the following table, and perform the action listed in the Action column. Symptom Action Display problem Go to “Step 8” All other symptoms Go to “Problem Determination When Unable to Load Diagnostics” on page 164. Step 8 This step analyzes a console display problem. Find your type of console display in the following table, and perform the action listed in the Action column. Console Display Action Display Device Go to the display documentation for problem determination.
Step 10 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, and perform the action listed in the Action column. Keyboard Type Action 101-key keyboard. Identify by the type of Enter key used. The Enter key is within one horizontal row of keys. Record error code M0KBD001 and report the problem to the service organization. 102-key keyboard. Identify by the type of Enter key used. The Enter key extends into two horizontal rows of keys.
Step 11 1. If the terminal type has not been defined, use the Initialize Terminal option on the Function Selection menu to initialize the operating system environment before you can continue with the diagnostics. This is a separate and different operation from selecting the console display. 2. Select Diagnostic Routines. 3. Press Enter. 4. In the following table, find the menu or system response you received when you selected Diagnostics. Perform the action listed in the Action column.
Step 12 Did the Diagnostic Selection Menu display? NO If Problem Determination was selected from the Diagnostic Mode Selection menu, and if a recent error has been logged in the error log, the diagnostics automatically begin testing the resource. Follow the displayed instructions. If the No Trouble Found screen is displayed, press Enter. If another resource is tested, repeat this step. If the Diagnostic Selection menu is displayed, go to “Step 13.
Step 14 The diagnostics produced a SRN for this problem. Do the following: 1. Record the SRN. 2. Report the SRN to the service organization. 3. STOP. You have completed these procedures. Step 15 When you are loading the Standalone Diagnostics, the attributes for the terminal must be set to match the defaults of the diagnostic programs. The ASCII terminal must be attached to Serial Port 1 on the system unit.
Step 16 This step loads the Standalone Diagnostics. If you are unable to load the diagnostics, go to “Step 7” on page 158. 1. Turn on the power. 2. Insert the diagnostic CD into the CD-ROM drive. 3. When the keyboard indicator displays, press the numeric 5 key on the keyboard to indicate that diagnostics are to be loaded. 4. Enter requested passwords. 5. Follow the instructions to select a console.
Problem Determination When Unable to Load Diagnostics Use the following procedure to obtain an error code. The service organization uses the error code to determine which field replaceable units (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure The diagnostics can use a display connected to the video port or an ASCII terminal attached to a serial port. Go to “Step 2.
Step 3 This step attempts to load Online Diagnostics in service mode. 1. Turn off the power. 2. Turn on the power. 3. If the keyboard indicator displays, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded. 4. Enter requested passwords. 5. Follow the instructions to select a console. 6. Wait until the diagnostics load or the system appears to stop. Did the diagnostics load? NO Go to “Step 5” on page 166. YES Go to “Step 6” on page 168.
Step 5 Starting at the top of the following table, locate your symptom and perform the action listed in the Action column. Symptom Action The power LED does not come on, or comes on and does not stay on. Check the power cable to the outlet. Check the circuit breakers and check for power at the outlet. Ensure that the room temperature is within 60 90°F. If you do not find a problem, record error code M0PS0000 and report the problem to the service organization.
Symptom Action The system stopped and an indicator is displayed on the system console and an eight-digit error code is not displayed. If the indicator represents: A keyboard, record error code M0KBD000 and report the problem to the service organization. Memory, record error code M0MEM002 and report the problem to the service organization. SCSI, record error code M0CON000 and report the problem to the service organization.
Step 6 The diagnostics loaded correctly. Go to “Problem Determination Using the Standalone or Online Diagnostics” on page 155. Step 7 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, and perform the Action listed in the Action column. Keyboard Type Action 101-key keyboard. Identify by the type of Enter key used. The Enter key is within one horizontal row of keys. Record error code M0KBD001 and report the problem to the service organization.
Appendix A. Environmental Notices Product Recycling and Disposal This unit contains materials such as circuit boards and connectors with lead that require special handling and disposal at end of life. Before this unit is disposed, these materials must be removed and recycled or discarded according to applicable regulations. This manual contains specific information on batteries where applicable. This product may contain nickel-cadmium and/or lithium batteries.
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Appendix B. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer's representative for information on the products and services currently available in your area. Any reference to the manufacturer's product, program, or service is not intended to state or imply that only that product, program, or service may be used.
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Appendix C. Service Processor Setup and Test For your convenience, an example of a basic Service Processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you. Service Processor Setup Checklist 1. Unplug the power cord from the server. 2. Attach a local terminal for this setup procedure. 3. Plug in the server and power on the local terminal.
Testing the Setup The following is a sample testing procedure to ensure your setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration” on page 176. The server should be powered off as a result of the “Service Processor Setup Checklist” on page 173. Testing Call-In 1. Go to your remote terminal and call in to your server.
Testing Call-Out During the setup, you entered your phone numbers for the pager (on page 58) and customer voice (on page 58). These numbers are used for this test. 1. Your remote terminal is disconnected as a result of the Call-In test. 2. Call your server again. 3. At the Service Processor Main Menu, select Call-In/Call-Out Setup menu, then select Call-Out test. This action causes a simulated error condition for the purposes of this test. 4.
Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev -Cc tty If no serial ports are configured, none are listed. If you want to configure serial ports that are not listed, continue with the remaining steps. 3. Identify the serial port(s) with the modem(s). 4. Type smit tty 5. Select add tty 6. Select RS232 7. Select Baud rate 9600 or higher. 8.
Appendix D. Modem Configurations The Service Processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem or provide a good starting point for a custom setup.
Configuration File Selection Use the following steps to select a configuration file: 1. Is your modem an IBM 7852-400? If Yes, use modem configuration file modem_m0.cfg and go to step 7 on page 179. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 181 for the correct switch settings. If No, continue with step 2. 2. Is your modem an IBM 7857-017? If Yes, use modem configuration file modem_m1.cfg and go to step 7 on page 179.
5. Does your modem command set include a test for V.42 error correction at the remote modem (often called “Auto-Reliable Mode”)? If Yes, disable this test. You can use sample configuration files /usr/share/modem_m0.cfg or /usr/share/modem_m1.cfg as models to help you create a file for your particular modem. See “Customizing the Modem Configuration Files” on page 180 for more information. Go to step 7. If No, go to step 6. 6.
Examples for Using the Generic Sample Modem Configuration Files The following table contains information to help you determine which modem configuration file to use with various modems. Modem Setup Z Setup Z0 (Rare) Setup F AT&T DataPort 2001 (Ring interrupt only on first ring) Setup F0 Setup F1 X Bocamodem 1440E X Hayes Smart Modem 300 X IBM 5841 X IBM 5843 X IBM 7851 X IBM 7852-10 X IBM 7855 X USRobotics 36.6K Sportster X Zoom V.
2. Copy the /usr/share/modems/modem_f.cfg file to a new file with a different name (for example, modem_fx.cfg). 3. In the new file (modem_fx.cfg), change the line Send "ATEðT\r" to Send "ATcccEðT\r" where ccc is the added command as specified in your modem manual, as follows. Change the third line of each of the following stanzas: condout condin ripo 4. Save the changes.
The sample modem configuration files included in this appendix do not support these modems, so custom configuration files are necessary. Anchor Automation 2400E is an example of such a modem. If you experience unexplainable performance problems that may be due to Xon/Xoff characters, it is recommended that you upgrade your modem. Ring Detection Most modems produce an interrupt request each time they detect a ring signal. Some modems generate an interrupt only on the first ring signal that they receive.
If your system is particularly difficult to access physically, another strategy is to protect it with an Uninterruptible Power Source (UPS) and a phone-line surge protector. In case recovery becomes necessary, shut down your system using established procedures. Disconnect the power cable and press the power button to drain capacitance while power is disconnected. Disconnect and reconnect modem power, and then reconnect system power to completely reinitialize your system.
power off. (Use the AIX command shutdown -F.) Watch for the message NO CARRIER on your remote terminal. If Yes, this is the correct response. The modem is set up correctly. If No, try another &Dn setting for your server's modem. See your model manual for this information. The &Dn command appears in three places each in three of the sample modem configuration files. Only the following sample modem configuration files contain the &Dn command (in three places each): modem_f.cfg modem_f0.cfg modem_f1.
If you choose to use the unused serial port as the primary console, some initialization traffic will be sent to any serial device attached to that port. As a result, that serial device's connection and function could be affected. These impacts may make that port unattractive for devices other than a temporary local ASCII terminal. Appendix D.
Modem Configuration Sample Files Sample File modem_m0.cfg # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_mð FUNCTIONS: Modem configuration file specifically for IBM 7852-4ðð modem with Auto-Reliable feature. This feature must be turned off for Catcher calls. This example uses the AT&F reset command to choose the factory defaults. (C) COPYRIGHT International Business Machines Corp.
# Expect a connection response. expect "33\r" or "31\r" or "28\r" or "26\r" or "24\r" or "21\r" or "19\r" or "13\r" or "12\r" or "1\r" busy "7\r" timeout 6ð done retry: send "A/" # Repeat the previous command. # Expect a connection response.
expect "ð\r" timeout 6ð delay 2 send "ATHð\r" expect "ð\r" timeout 2 done ripo: send "AT&F&E2EðT\r" ignore "ð\r" or "OK\r\n" timeout 2 send "AT&E12&E14\r" expect "ð\r" or "OK\r\n" timeout 2 send "AT&SF1&SðS9=1\r" expect "ð\r" or "OK\r\n" timeout 2 send "ATVðSð=ð\r" expect "ð\r" timeout 2 done error: 188 # # # # # %R = paging number Confirm successful command. Wait before hanging up. Hang up. Confirm successful command. # # # # # # # # # # # # # # # Reset to factory defaults.
Sample File modem_m1.cfg # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 FUNCTIONS: Modem configuration file specifically for IBM 7857-ð17 modem with Auto-Reliable feature. This feature must be turned off for Catcher calls. This example uses the AT&F reset command to choose the factory defaults. To allow dial commands for digital pagers, it is necessary to reduce the number of characters in the dial command.
done disconnect: delay 2 send "+++" delay 2 send "ATHð\r" ignore "ð\r" or "OK\r" timeout 2 send "ATEðQ1\r" # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e., hang up). Ignore modem response. Initialize modem: Echo OFF, Disable responses. # # # # # # # # # # # Reset to factory defaults. \Eð=data compression disabled Eð=echo disabled Ignore modem response.
expect "ð\r" or "OK\r\n" timeout 2 send "ATVðXðSð=ð\r" expect "ð\r" timeout 2 done error: # # # # # # Confirm successful command. Numeric response code AT compatible messages Auto-Answer disabled Confirm commands successful. # Handle unexpected modem # responses. expect "8\r" or "7\r" or "4\r" or "3\r" delay 2 done Appendix D.
Sample File modem_z.cfg # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z FUNCTIONS: Modem configuration file for many early Hayes\ compatible modems. This example uses the ATZ reset command to choose the factory defaults. This setup will work for many modems, but it is required for early vintage modems which respond to neither the ATZð reset command nor the extended (&) commands. Refer to your modem manual.
timeout 6ð done disconnect: delay 2 send "+++" delay 2 send "ATHðT\r" ignore "ð\r" or "OK\r" timeout 2 send "ATEðQ1\r" # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e., hang up). Ignore modem response. Initialize modem: Echo OFF, Disable responses. # # # # # # # # Reset to factory defaults. Ignore modem response. Initialize modem: Echo OFF, Enable responses (Numeric), Limit response codes. Confirm commands successful.
Sample File modem_z0.cfg # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Zð FUNCTIONS: Modem configuration file for some early Hayes\ compatible modems. This example uses the ATZð reset command to choose the factory defaults. This setup is recommended for modems that will respond to the ATZð command and which do not respond to the extended (&) commands. Refer to your modem manual. \ Trademark of Hayes Microcomputer Products, Inc.
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r" timeout 6ð done disconnect: delay 2 send "+++" delay 2 send "ATHðT\r" ignore "ð\r" or "OK\r" timeout 2 send "ATEðQ1\r" # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e., hang up). Ignore modem response. Initialize modem: Echo OFF, Disable responses. # # # # # # # # Reset modem. Select profile ð Ignore modem response.
Sample File modem_f.cfg # # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F FUNCTIONS: Modem configuration file for many recent Hayes\ compatible modems. This example uses the AT&F reset command to choose the factory defaults. This set up is preferred for modems with extended (&) commands. For early vintage modems, setup Z or Zð is recommended.
done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r" timeout 6ð done disconnect: delay 2 send "+++" delay 2 send "ATHðT\r" ignore "ð\r" or "OK\r" timeout 2 send "ATEðQ1\r" # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e., hang up). Ignore modem response. Initialize modem: Echo OFF, Disable responses.
ripo: send "AT&FQðT\r" ignore "ð\r" or "OK\r\n" timeout 2 send "ATEðT\r" expect "ð\r" or "OK\r\n" timeout 2 send "ATQðVðXðT\r" expect "ð\r" timeout 2 send "ATSð=ð\r" expect "ð\r" timeout 2 send "AT&C1&D2\r" expect "ð\r" timeout 2 done error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done 198 # # # # # # # # # # # Reset to factory defaults. Ignore modem response. Initialize modem: Echo OFF, Enable responses (Numeric), Limit response codes.
Sample File modem_f0.cfg # # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Fð FUNCTIONS: Modem configuration file for many recent Hayes\ compatible modems. This example uses the AT&Fð reset command to choose the factory defaults. This set up is preferred for modems with extended (&) commands. For early vintage modems, setup Z or Zð is recommended.
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r" timeout 6ð done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r" timeout 6ð done disconnect: delay 2 send "+++" delay 2 send "ATHðT\r" ignore "ð\r" or "OK\r" timeout 2 send "ATEðQ1\r" # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e.
done error: # RI Power On enabled. # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Appendix D.
Sample File modem_f1.cfg # # # # # # # # # # # # # # # # # # # # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F1 FUNCTIONS: Modem configuration file for many recent Hayes\ compatible modems. This example uses the AT&F1 reset command to choose the factory defaults. This set up is for modems with extended (&) commands and which do not work properly with setup Fð. For early vintage modems, setup Z or Zð is recommended. \ Trademark of Hayes Microcomputer Products, Inc.
timeout 6ð done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r" timeout 6ð done disconnect: delay 2 send "+++" delay 2 send "ATHðT\r" ignore "ð\r" or "OK\r" timeout 2 send "ATEðQ1\r" # # # # # # # # Separate from previous data. Assure command mode. Allow mode switching delay. Set modem switch-hook down (i.e., hang up). Ignore modem response. Initialize modem: Echo OFF, Disable responses.
error: 204 # Handle unexpected modem # responses.
Index Numerics 3.
keys (continued) numeric 6 7 numeric 8 key 8 L language selection menu 52 language, select 93 laser compliance statement xi laser safety information xi LCD progress indicator log 77 local area network service aid 139 log repair action service aid 139 P M memory configuration/deconfiguration menu 47 Model H80, using 3 modem configuration file selection 178 configurations 177 transfer 183 modem_f.cfg, sample file 196 modem_f0.cfg, sample file 199 modem_f1.cfg, sample file 202 modem_z.
R reboot/restart policy setup menu 41 recycling 169 related publications xv repair log service aid 139 restart recovery 64 RETAIN 60 retries 59 ring indicate power-on menu 40 run exercisers 141 running the online diagnostics in concurrent mode 105 running the online diagnostics in maintenance mode 105 running the online diagnostics in service mode 103 running the standalone diagnostics 106 S safety electrical ix safety notices ix serial port selection menu 55 serial port snoop setup menu 38 serial port spe
SSA service aid 147 standalone diagnostic operation 106 standalone diagnostics running 106 strategy, console 9 system firmware updates 67 system information menu 44 system introduction 1 system management services 81 display error log 84 multiboot 90 OK prompt 93 password utilities 83 remote initial program load setup 85 SCSI utilities 89 select console 89 select language 93 system POST errors 76 system power control menu system power-on methods 62 system verification procedure 151 W web site, ergonomic in
Index 209
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