Infoprint 1120 and 1125 IBM User’s Reference Argecy Computer Corporation 248-324-1800 S510-2101-00
Argecy Computer Corporation 248-324-1800
Infoprint 1120 and 1125 IBM User’s Reference Argecy Computer Corporation 248-324-1800 S510-2101-00
Table of contents Chapter 1: Printer overview .............................................................. 7 Chapter 2: Using the operator panel ............................................... 8 Understanding the operator panel ........................................................................ 8 Using the operator panel buttons ......................................................................... 9 Using the operator panel to change printer settings ..........................................
Choosing prepunched paper .............................................................................. 20 Choosing paper .................................................................................................. 21 Choosing envelopes ........................................................................................... 21 Choosing labels .................................................................................................. 22 Choosing card stock ...................................
Chapter 20: Resetting the maintenance counter .......................... 51 Chapter 21: Ordering supplies ....................................................... 52 Maintenance kit ............................................................................................ 52 Print cartridges ............................................................................................. 52 Label fuser cleaner ......................................................................................
Chapter 28: Solving option problems ........................................... 77 Chapter 29: Solving network printing problems .......................... 79 Chapter 30: Resolving other problems and questions ................ 80 Chapter 31: Understanding printer messages ............................. 81 Chapter 32: Using printer menus ................................................. 113 Chapter 33: Finishing Menu ......................................................... 116 Chapter 34: Infrared Menu .....
Chapter 48: Removing options .................................................... 178 Chapter 49: Removing the envelope feeder ............................... 179 Chapter 50: Removing a paper tray or duplex unit .................... 181 Chapter 51: Removing printer or flash memory ......................... 183 Chapter 52: Removing an option card ........................................ 184 Chapter 53: Understanding fonts ................................................ 185 Typefaces and fonts ..............
vi Argecy Computer Corporation 248-324-1800
1 Printer overview The following illustrations show a standard network model configuration and a fully configured printer. If you have attached paper handling options to your printer, it may look more like the fully configured model. For information on other possible configurations, refer to the Setup Guide.
2 Using the operator panel This section contains information about understanding the operator panel, changing printer settings, and understanding operator panel menus. You can change most printer settings from your software application or printer driver. Settings you change from the application or printer driver apply only to the job you are preparing to send to the printer. Changes made to printer settings from a software application override changes made from the printer operator panel.
Using the operator panel buttons Use the five operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. The numbers 1 through 6 appear beside the operator panel buttons; these numbers are used to enter personal identification numbers (PIN) for Print and Hold jobs. For more information, see Using the Print and Hold function. The following information describes the functions of each button.
Using the operator panel to change printer settings From the operator panel, you can select menu items and associated values to print your jobs successfully. You can also use the operator panel to alter the setup and operating environment of the printer. See Using printer menus for an explanation of all the menu items.
Printing the menu settings page Complete the following steps to print a list of the current user default settings and installed printer options: 1 Make sure the printer power is on and the Ready message appears. 2 Press Menu until you see Utilities Menu and then press Select. 3 Press Menu until you see Print Menus and then press Select. The message Printing Menu Settings appears and remains until the page prints. The printer returns to Ready when the page or pages finish printing.
3 Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print. Note: Print and Hold functions require a minimum of 16MB available printer memory. We recommend a minimum of 32MB available printer memory and a hard disk.
Accessing held jobs from the operator panel 1 To access held jobs from the operator panel: – – If the printer is Busy, press Menu and the Job Menu appears. If the printer is Ready, continue to step 2. 2 Press Menu until you see Held Jobs or Confidential Job on the operator panel display, depending on the type of job you want to access. 3 Press Select. User Name appears on the first line of the operator panel. The second line displays the names of users currently associated with Print and Hold jobs.
Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory. Note: Repeat Print jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs.
Use the buttons on the operator panel to enter the four-digit PIN associated with your confidential job. The numbers next to the button names identify which button to press for each digit (1–6). As you enter the PIN, asterisks are displayed on the operator panel to ensure confidentiality. Enter PIN =**** 1 Menu 2 Select 3 Go 5 Return 4 Stop 6 If you enter an invalid PIN, the message No Jobs Found. Retry? appears. Press Go to reenter the PIN, or press Stop to exit the Confidential Job menu.
4 Canceling a print job To cancel a print job: 1 Press Menu. Job Menu appears on the first line of the display and Cancel Job appears on the second line. Note: Job Menu is the only available menu item when the printer is in the Busy state. 2 Press Select. Canceling Job briefly appears in the display. The printer finishes printing any page already being printed, and then stops. The printer returns to the Ready state.
5 Printing folio and statement size paper Folio and statement sizes are not available in the Paper Size menu until Size Sensing is turned off. To turn off Size Sensing: 1 Press and hold the Select and Return buttons while you turn the printer on. 2 Release the buttons when Performing Self Test appears. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. 3 Press Menu until you see Size Sensing, and then press Select.
6 Choosing print material The print quality and feed reliability of your printer and options can vary with the type and size of print material you use. This section provides guidelines for each type of print material. Always print samples on the print material you are considering before buying large quantities.
Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding problems. Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 100 and 250 Sheffield points produces the best print quality.
• Coated papers (erasable bond) • Multiple-part forms or documents • Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as optical character recognition (OCR) forms In some cases, you can adjust registration with your software application to successfully print on these forms.
• Prepunched paper can include more paper dust than standard paper. Your printer may require more frequent cleaning and feed reliability may not be as good as that of standard paper. • Weight guidelines for prepunched paper are the same as for non punched paper. Choosing paper Proper paper loading helps prevent paper jams and ensures trouble-free printing. To help avoid paper jams or poor print quality: • Always use new, undamaged paper.
• A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes. • Be sure to select Env Feeder or MP Feeder as the paper source in the Paper Menu and set the correct envelope size. The laser printing process heats envelopes to a temperature of 205°C (401°F). Use only envelopes that are able to withstand these temperatures without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
After continuously printing approximately 10,000 page sides of labels (or each time you replace the print cartridge), complete the following steps to maintain printer feeding reliability: 1 Print five sheets of paper. 2 Wait approximately five seconds. 3 Print five more sheets of paper. Choosing card stock Card stock is single-ply and has many properties. The orientation of paper fibers, moisture content, thickness, and texture can all affect printing on card stock.
7 Print material specifications The following tables provide information on standard and optional paper sources for your printer model, including the paper sizes you can select from the Paper Size menu and supported weights. Optional duplex unit Optional envelope feeder Optional 2000-sheet drawer Multipurpose tray Optional 500 UAT Optional 500-sheet drawer 250 UAT 250-sheet drawer Note: If you use a paper size not listed, select the next larger size. Paper size Dimensions A4 210 x 297 mm (8.
Universal 1 139.7 x 210 mm to 215.9 x 355.6 mm (5.5 x 8.27 in. to 8.5 x 14 in.) ✓ ✓ 69.85 x 127 mm to 229 x 355.6 mm (2.75 x 5 in. to 9.01 x 14 in.) 148 x 182 mm to 215.9 x 355.6 mm (5.83 x 7.17 in. to 8.5 x 14 in.) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Optional duplex unit Optional envelope feeder Optional 2000-sheet drawer Multipurpose tray Optional 500 UAT Optional 500-sheet drawer Dimensions 250 UAT 250-sheet drawer Paper size ✓ 7 ¾ Envelope 98.4 x 190.5 mm (3.875 x 7.5 in.
Standard output bin Optional duplex unit Optional envelope feeder Optional 2000-sheet drawer Multipurpose tray Optional 500-sheet drawer 250-sheet drawer Print material Paper ✓ ✓ ✓ Card stock ✓ ✓ ✓ Transparencies ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Vinyl labels* * Paper labels ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ * ✓ ✓ ✓ ✓ Dual-web labels* ✓ ✓ ✓ ✓ Polyester labels * Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing.
Print material weight Integrated tray and optional 500-sheet drawer Multipurpose feeder and optional 250-sheet drawer Envelope feeder Print material Type Labels—upper limit2 Paper 180 g/m2 (48 lb bond) 163 g/m2 (43 lb bond) N/A Dual-web paper 180 g/m2 (48 lb bond) 163 g/m2 (43 lb bond) N/A Polyester 220 g/m2 (59 lb bond) 220 g/m2 (59 lb bond) N/A Vinyl 300 g/m2 (92 lb liner) 260 g/m2 (78 lb liner) N/A Pressuresensitive area (must enter the printer first) 140 to 175 g/m2 140 to 175 g/
8 Loading print material This section provides information about loading the various input options. Proper paper loading helps prevent paper jams and ensure trouble-free printing. Before loading paper, you need to know the recommended print side of the paper you’re using. This information is usually indicated on the paper package.
9 Loading a paper tray Complete these instructions to load print materials into any of the standard or optional trays. 1 Remove the paper tray. 2 Pull the width guide tab and slide the width guide to the far right side of the tray. 3 Squeeze the length guide lever and slide the length guide to the correct position for the size paper you are loading.
6 Reinstall the tray. Loading letterhead For simplex (single-sided) printing on letterhead, place the printed side face down as shown. For duplex printing on letterhead, place the printed side face up as shown. Note: The Paper Loading menu item lets you print simplex (single-sided) jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing. See Paper Loading for more information.
10 Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of paper, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead, colored paper, or other special paper. Keep in mind the following capacities, paper dimensions, and operating tips when loading the multipurpose feeder. Capacity The maximum stack height is 10 mm (0.4 in.).
• Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. • Do not remove any paper tray while a job is printing from the multipurpose feeder or Busy is displayed on the operator panel. Doing so may cause a paper jam. Note: The multipurpose feeder may be used with the optional envelope feeder installed.
2 Pull out the metal bar in the recessed area on the multipurpose feeder far enough to accommodate the paper you will be using. 3 Slide the paper width guide to the far right. 4 Prepare the print material for loading. – Flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straighten the edges on a level surface.
– Hold transparencies by the edges and avoid touching the print side. Fan the stack of transparencies to prevent jams. Be careful not to scratch or leave fingerprints on the transparencies. 5 Use the stack height limiter as a guide for stack height when loading print materials. Stack height limiter 6 Load one type of print material in the multipurpose feeder. Do not mix types.
Loading paper and transparencies a Load paper with the left edge of the stack against the stack height limiter and with the recommended print side face up. b Continue with step 7. Loading envelopes a Load envelopes flap side down with the stamp area and flap on the left side. The end of the envelope with the stamp area enters the multipurpose feeder first. WARNING: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives.
Loading letterhead Load letterhead according to the options installed on the printer. Click the topic that describes your printer configuration. • Without a duplex unit • With a duplex unit Without a duplex unit a Load letterhead paper for single-sided printing with the logo face up. The end of the sheet with the logo should enter the printer first. b Continue with step 7. With a duplex unit a Load letterhead paper for duplex printing with the logo face down.
b Continue with step 7. Note: The Paper Loading menu item in the Paper Menu lets you print simplex (singlesided) jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing. For more information, see Paper Loading. 7 Gently slide the print material into the multipurpose feeder as far as it will go. Forcing the print material may cause it to buckle. 8 Slide the paper width guide to the left until it lightly touches the stack of print material.
Closing the multipurpose feeder 1 Remove print material from the multipurpose feeder. 2 Push the metal bar straight back to collapse the multipurpose feeder to its short-length position. 3 Close the multipurpose feeder door.
11 Loading the envelope feeder 1 Gently adjust the envelope support for the size you are loading: – – – Fully closed (pushed in toward the printer) for short envelopes Extended to the middle position for medium-length envelopes Fully open (extended to its full length) for long envelopes WARNING: Do not place objects on the envelope feeder. Avoid pressing down on it or applying excessive force. 2 Lift the envelope weight back toward the printer. It stays in place.
3 Slide the envelope edge guide to the far right. 4 Flex a stack of envelopes back and forth and then straighten the edges on a level surface. Press down the corners to flatten them. Fan the envelopes. This prevents the edges of the envelopes from sticking together and helps them feed properly. Note: When you load envelopes, do not exceed the maximum stack height of 64.7 mm (2.55 in.). The envelope feeder holds a maximum of 85 envelopes (75 g/m2, 20 lb bond).
5 Load the stack of envelopes flap side down with the stamp area and the flap on the left. The end of the envelopes with the stamp area enters the envelope feeder first. Let the envelopes at the bottom of the stack slide into the envelope feeder slightly more than the ones at the top of the stack. WARNING: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives. These envelopes may severely damage the printer. See Choosing envelopes for more information.
7 Lower the envelope weight to the stack. 8 Select the paper source, size, and type from your software application. 9 Select the paper size and type from printer operator panel: a Make sure the Paper Size for the envelope feeder (Env Feeder Size) is set to the correct envelope size you are loading. (See Paper Size for detailed information about this setting.) b Press Go to return to Ready. Note: Software settings may override operator panel settings. If envelopes jam, see Clearing paper jams.
12 Loading the 2000-sheet drawer For information on loading the 2000-sheet drawer, refer to the 2000-Sheet Drawer User’s Guide on the Publications CD that came with your printer.
13 Storing paper Properly storing paper helps ensure trouble-free printing. Use the following guidelines: • For best results, store paper in an environment where the temperature is approximately 21oC (70oF) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf, rather than directly on the floor. • If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl.
14 Tray linking Tray linking enables the automatic linking feature for trays when you use the same size and type of print material in multiple paper sources (trays). For example, let’s say you have loaded two optional trays with the same size print material and both are set to the same paper type. When one tray becomes empty, the printer automatically selects print material from the other tray since the printer sees the trays as linked.
15 Tips for avoiding paper jams By carefully selecting print materials and loading them properly, you can avoid most paper jams. If jams do occur, follow the steps outlined in Clearing paper jams. If jams occur frequently, make sure you follow these tips to avoid jams: • • • • • • • • • • • See Loading print material to load paper properly. Make sure the adjustable guides are positioned correctly. Do not overload the paper trays.
16 Replacing the print cartridge Order a new print cartridge when the Toner Low message first appears so you will have it when the current one no longer prints satisfactorily. See Ordering supplies for information on ordering print cartridges. Note: We do not recommend that you use print cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands.
17 Replacing the charge roll Order a new charge roll kit when toner fog or background shading appears. See Ordering supplies for information on ordering a charge roll. Complete the following steps to replace the charge roll. Refer to the documentation that comes with the charge roll for detailed installation information. 1 Turn the printer off and unplug the printer power cord. 2 Open the front doors and remove the print cartridge. 3 Remove the old charge roll. 4 Install the new charge roll.
18 Replacing the transfer roll Order a new transfer roll when light print, toner fog, or background shading appears. See Ordering supplies for information on ordering a transfer roll. Complete the following steps to replace the transfer roll. Refer to the documentation that comes with the transfer roll for detailed installation information. 1 Turn the printer off and unplug the printer power cord. 2 Open the front doors and remove the print cartridge. 3 Remove the old transfer roll.
19 Replacing the fuser assembly Order a new fuser assembly when toner fog or background shading appears. See Ordering supplies for information on ordering a fuser assembly. CAUTION: The fuser assembly should only be replaced by a service technician.
20 Resetting the maintenance counter After replacing all the items in the maintenance kit, reset the maintenance counter: 1 Press and hold the Select and Return buttons while you turn the printer on. 2 Release the buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. 3 Press Menu until you see Reset Maint Cnt and then press Select. Reset appears on the second line of the display.
21 Ordering supplies Maintenance kit 80 Scheduled Maintenance appears on the display after 250,000 pages have printed to let you know it is time to replace printer maintenance items. Order a maintenance kit when 80 Scheduled Maintenance first appears on the display. The maintenance kit contains all the items necessary to replace the fuser assembly, the charge roll, and the transfer roll. For information about purchasing the correct maintenance kit, contact your point of purchase.
22 Storing supplies Store supplies in their original packaging until you are ready to install them.
23 Checking an unresponsive printer When you have a problem, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This often fixes the problem.
24 Clearing paper jams By carefully selecting print materials and loading them properly, you can avoid most paper jams. (See the suggestions in Tips for avoiding paper jams.) If paper jams do occur, follow the steps in this section. To resolve the paper jam messages, you must clear all paper from the paper path. Press Go to resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.
Accessing paper jam areas You open doors and covers and remove paper trays to access paper jam areas. If your printer has a multipurpose feeder, it is visible when the lower front door is opened. The illustration shows the location of paper sources and possible paper jam areas.
2 While grasping the print cartridge by the hand grip, pull the print cartridge up toward the upper front door, and then pull it straight out toward you. Lay it aside on a sheet of paper. 3 Pull the paper up and toward you and to the right. Note: If the paper does not move when you pull, stop pulling. You may need to access the paper from the rear door. See Between the envelope feeder and the printer for more information. 4 Reinstall the print cartridge. 5 Close the upper and lower front doors.
202 Paper Jam Open Rear Door Jams that cause a 202 Paper Jam message require opening the printer rear door. Note: To resolve the message, you must clear all paper from the paper path. For instructions on clearing the jam, click the area where the jam occurred: • Before reaching the output bin • While exiting to the output bin Before reaching the output bin 1 Open the rear door. 2 Remove the paper based on what part is visible.
– If the end of the paper is visible, pull the paper straight out. If the paper does not move immediately when you pull, stop pulling. Remove the print cartridge, and then pull the paper out. See Replacing the print cartridge for more information. 3 Close the rear door. While exiting to the output bin Pull the paper straight out.
If the paper does not move immediately when you pull, stop pulling. Open the upper front door and pull the paper out. 230 Paper Jam Check Duplex Jams that cause a 230 Paper Jam message require opening the duplex front access cover. Note: To resolve the message, you must clear all paper from the paper path. 1 Open the duplex rear door.
3 Pull the paper up and out toward you: 4 Pull down and out if the paper is in this position. 5 Close the duplex rear door. Make sure it snaps into place. 6 Locate the recessed areas on each side of the duplex front access cover.
7 Slowly pull the duplex front access cover straight out. 8 If the edge of the paper is visible, pull the paper straight up and out. If the paper is not visible, continue with step 9. Otherwise, close the duplex front access cover. 9 Slide out the integrated tray. 10 Remove any sheets of paper lying in the duplex front access cover. Interior view of duplex unit 11 Slide the duplex front access cover back into the duplex unit. Make sure it snaps into place.
24x Paper Jam Check Tray x Jams in four areas result in a 24x Paper Jam message, where x represents the tray number where the jam has occurred. Note: To resolve the message, you must clear all paper from the paper path.
– If you do not see either end of the print material, see Between three trays to remove the jam. 3 Slide the paper tray back into the support unit. Between three trays This type of jam may occur if you are using legal-size paper in the trays or if you have a 250-sheet drawer installed with other optional drawers. 1 Pull the paper tray out of the support unit. If only a short piece of the paper is visible, do not pull down to remove the paper. 2 Gently slide the paper tray back into the support unit.
Between a tray, the duplex unit, and the integrated tray 1 Pull the paper tray out of the support unit. If only a short piece of the paper is visible, do not pull down to remove the paper. 2 Slowly pull the duplex front access cover straight out from the duplex unit.
3 Pull the integrated tray out of the printer. If you see the edge of the paper in the integrated tray: a Pull the paper down and out. b Slide the tray all the way into the printer. c Slide the duplex front access cover back into the duplex unit. Make sure it snaps into place. If you do not see the edge of the paper in the integrated tray: a Push the tray back into the printer. b Open the printer upper and lower front doors. c Remove the print cartridge.
e Reinstall the print cartridge. Align the slides on the print cartridge with the slots on the print cartridge cradle. Use the colored arrows inside the printer for placement. Guide the print cartridge down as it snaps into place. f Close the printer upper and lower front doors. g Slide the paper tray all the way into the printer. In the 2000-sheet drawer 1 Open the loading door. 2 Press the elevator down button. 3 Remove the paper jam. Clear all paper from the paper path of the drawer and printer.
250 Paper Jam Check MP Feeder Slowly pull the jammed print material straight out of the multipurpose feeder. Note: To resolve the message, you must clear all paper from the paper path. 260 Paper Jam Check Env Feeder Envelope jams may occur in two areas. Note: To resolve the message, you must clear all paper from the paper path.
4 Slowly pull the jammed envelope straight out toward you. 5 Replace the stack of envelopes in the envelope feeder. 6 Adjust the envelope edge guide. 7 Lower the envelope weight to the stack. Note: If envelope jams continue to occur, repeat these steps and feed a single envelope between steps 4 and 5. This may correct the problem. Between the envelope feeder and the printer 1 Lift the envelope weight. 2 Flip the envelope weight back toward the printer.
6 Pull the envelope feeder up slightly and straight out of the printer. Set it aside. 7 Pull the envelope straight out of the printer. Note: You may have to remove the print cartridge to get the envelope out. See Replacing the print cartridge for instructions. 8 Reinstall the envelope feeder. Make sure it snaps into place. 9 Close the printer upper front door. 10 Replace the stack of envelopes in the envelope feeder. 11 Adjust the envelope edge guide. 12 Lower the envelope weight to the stack.
25 Solving display problems If the suggested corrective action does not fix the problem, call your service representative. Problem Action Operator panel displays only diamonds or is blank. • Turn the printer off, wait about 10 seconds, and turn the printer on. • Performing Self Test appears on the display. When the test is completed, Ready is displayed. If the messages do not appear, turn the printer off and call a service technician. Menu settings changed from the operator panel have no effect.
26 Solving printing problems If the suggested corrective action does not fix the problem, call your service representative. Problem Action Job did not print or incorrect characters printed. Make sure Ready appears on the operator panel before you send a job to print. Press Go to return to Ready. Make sure there is print material loaded in the printer. Press Go to return to Ready. Verify that the printer is using the correct printer language. Verify that you are using the correct printer driver.
Problem Action Print material misfeeds or multiple feeds occur (continued). Make sure the paper width and length guides on the paper sources are adjusted correctly. Do not overfill the paper sources. Do not force print material into the multipurpose feeder when you load it; otherwise, it may skew or buckle. Remove any curled print material from paper sources. Load the recommended print side correctly for the type of print material you are using. See Loading print material for more information.
27 Solving print quality problems If the suggested corrective action does not fix the problem, call your service representative. Problem Action Print is too light. • The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Reinstall the cartridge and then press Go. • Change the Toner Darkness setting in the Quality Menu.
Problem Action Toner fog or background • Check the print cartridge to make sure it is installed correctly. shading appears on the page. • Change the print cartridge. See Replacing the print cartridge for more details. • If the problem continues, change the charge roll. See Replacing the charge roll for more details. Entire page is white. • Make sure the packaging material is removed from the print cartridge. • Check the print cartridge to be sure it is installed correctly. • The toner may be low.
Problem Action Characters have jagged or uneven edges. • Change the Print Resolution setting in the Quality Menu to 600 dpi or 1200 dpi. • Turn PQET in the Quality Menu to On. • If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software application. Image quality is poor. Resolution was automatically reduced. Reduce the complexity of the print job or add additional printer memory. See Res Reduced.
28 Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Make sure paper options are marked with a colored triangle, indicating they are compatible with your printer. • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection between the option and printer.
Options Action Infrared adapter If infrared communication stops or does not occur, make sure: • The distance between the two infrared ports is 1 m (39 in.) or less. If communication does not occur between ports, move the ports closer together. • Both ports are stable. • The computer and the printer are on a level surface. • The angle of communication between the two infrared ports is within 15 degrees of either side of an imaginary line drawn between the two infrared ports.
29 Solving network printing problems If a job did not print or incorrect characters printed, verify that the internal print server or external print server is set up properly and the network cable is connected. Note: Refer to the drivers CD for more details. For Novell users: • Make sure the netware.drv file is dated October 24, 1994, or later. • Make sure the NT (no tabs) flag is included in the capture statement.
30 Resolving other problems and questions Problem Action I need to get updated printer drivers or utilities. Refer to the drivers CD that came with your printer which contains printer drivers and utilities. I need to attach a serial cable to the printer. If you have installed an optional interface card in your printer, refer to the Setup Guide.
31 Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Enter PIN: =___ 1 Menu 2 Select 3 Go5 Return4 Stop6 Click a letter or number at the bottom of the page to locate information about a message beginning with that character.
A Insert Tray Printing Menu Settings Activating Menu Changes Install or Cancel Job Prog Engine Code B Busy Invalid Network Code C Invalid Standard Network Code Canceling Job J Check Connection Clearing Job Accounting Stat Prog System Code Program Flash Programming Disk Q Queuing and Deleting Jobs K Queuing Jobs L R Close Door or Insert Cartridge Load Manual D LocalTalk Defragmenting M Res Reduced Delete All Jobs Go/Stop? Menus Disabled Resetting the
X 54 Parallel Error Y 54 Parallel Option Error Z 54 Std Network Software Error 0 1 2 54 Std Par ENA Connection Lost 56 Parallel Port Disabled 2 Paper Jam 56 Std Parallel Port Disabled 3 56 Serial Port Disabled 31 Defective Print Cartridge 58 Too Many Disks Installed 32 Unsupported Print Cartridge 58 Too Many Flash Options 34 Short Paper 35 Res Save Off Deficient Memory 58 Too Many Trays Attached 59 Incompatible 6 37 Insufficient Collation Area 61 Defective Disk
Activating Menu Changes What this message means: The printer is activating changes made to the printer settings. What you can do: Wait for the message to clear. Busy What this message means: The printer is busy receiving, processing, or printing data. What you can do: • Wait for the message to clear. • Press Menu to open the Job Menu and cancel the current job. See also: Cancel Job Canceling Job What this message means: The printer is processing a request to cancel the current print job.
Check Connection What this message means: The specified device is either not fully connected to the printer or is experiencing a hardware failure. What you can do: • Reestablish communication by removing the specified device and reattaching it to the printer. • Press Go to clear the message and continue printing. • If a hardware failure occurs, turn the printer off and back on. If the error recurs, turn the printer off, remove the specified device, and call for service.
Defragmenting What this message means: The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources. What you can do: Wait for the message to clear. No button actions are possible while this message is displayed. WARNING: Do not turn the printer off while this message is displayed. Delete All Jobs Go/Stop? What this message means: The printer is requesting confirmation to delete all held jobs. What you can do: • Press Go to continue.
Disabling Menus What this message means: The printer is responding to a request to disable the menus. What you can do: Wait for the message to clear. Note: While the menus are disabled, you cannot change the printer settings from the operator panel. See also: Disabling operator panel menus Disk Corrupted. Reformat? What this message means: The printer has attempted a disk recovery process and cannot repair the disk. The disk cannot be used unless it is reformatted. What you can do: • Press Go.
Disk Recovery What this message means: The printer is attempting to recover the hard disk after finding errors on it. The disk recovery takes place in five phases. The second line on the display shows the percent complete of the current phase. Note: Errors can occur if the printer is powered off while writing to the disk. What you can do: • Wait for the message to clear. No button actions are possible while this message is displayed.
Flushing Buffer What this message means: The printer is flushing corrupted print data and discarding the current print job. What you can do: Wait for the message to clear. Formatting Disk What this message means: The printer is formatting the hard disk. Since formatting the disk may take longer in some cases, the second line shows the percent complete. What you can do: Wait for the message to clear. WARNING: Do not turn the printer off while this message is displayed.
Held Jobs may be lost. What this message means: The printer memory is too full to continue processing print jobs. What you can do: • Press Go to clear the message and continue printing. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job. • To avoid this error in the future: – – Delete fonts, macros, and other data stored in printer memory. Install more printer memory.
Install or Cancel Job What this message means: The printer is requesting that a specified device be installed so it can print a job. What you can do: • Turn the printer off, install the specified device, and restart the printer. • Press Menu to open the Job Menu and cancel the current job. See also: Setup Guide Invalid Network Code Invalid Standard Network Code What this message means: The code in an internal print server is not valid.
Load Manual What this message means: A request for a manual feed job has been sent to the printer. The printer is ready for insertion of a single sheet into the manual feed slot. What you can do: • Load a sheet of the paper specified on the second line of the display in the multipurpose feeder. • Press Select or Go to ignore the manual feed request and print on paper already installed in one of the input sources.
Menus Disabled What this message means: The printer menus are disabled. You cannot change the printer settings from the operator panel. What you can do: You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job that you want to print. If you need access to the printer menus, contact your network administrator. Network Card Busy What this message means: An internal print server (also called an internal network adapter or INA) is being reset.
No Jobs Found. Retry? What this message means: The four-digit personal identification number (PIN) you entered is not associated with any confidential print job. What you can do: • Press Go to enter another PIN. • Press Stop to clear the PIN entry prompt. Not Ready What this message means: The printer is not ready to receive or process data. Someone pressed Stop to take the printer offline. What you can do: Press Go to make the printer ready to receive jobs.
Power Saver What this message means: The printer is ready to receive and process data. It is reducing its electricity consumption while idle. If the printer remains inactive for the period of time specified in the Power Saver menu item, the Power Saver message replaces the Ready message. What you can do: • Send a job to print. • Press Go to quickly warm the printer to normal operating temperature and display the Ready message. Print Jobs on Disk.
Printing Font List What this message means: The printer is processing or printing a list of all available fonts for the specified printer language. What you can do: Wait for the message to clear. Printing Job Accounting Stat What this message means: The printer is processing or printing all job accounting statistics stored on the hard disk. What you can do: Wait for the message to clear. Printing Menu Settings What this message means: The printer is processing or printing the menu settings page.
Prog System Code What this message means: The printer is programming new system code. What you can do: Wait for the message to clear and the printer to reset. WARNING: Do not turn the printer off while this message is displayed. Program Flash What this message means: The printer is storing resources, such as fonts or macros, in flash memory. What you can do: Wait for the message to clear. WARNING: Do not turn the printer off while this message is displayed.
Queuing Jobs What this message means: The printer is sending one or more held jobs to print. What you can do: Wait for the message to clear. Ready What this message means: The printer is ready to receive and process print jobs. What you can do: Send a job to print. Ready Hex What this message means: The printer is in Hex Trace mode and is ready to receive and process print jobs. What you can do: • Send a job to print. All data sent to the printer is printed in hexadecimal and character representation.
Reattach What this message means: The specified device is either not fully connected to the printer or is experiencing a hardware failure. What you can do: • Reestablish communication by removing the specified device and reattaching it to the printer. • Press Go to clear the message and continue printing without using the device. • If a hardware failure occurs, turn the printer off and back on. If the error recurs, turn the printer off, remove the specified device, and call for service.
Resetting Maint Cnt Value What this message means: The printer is resetting the counter that tracks wear on the fuser. What you can do: Wait for the message to clear. Restoring Factory Defaults What this message means: The printer is restoring the factory default printer settings. When factory default settings are restored: • All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted.
Toner Low What this message means: The print cartridge is low on toner. What you can do: • To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge arrows pointing downward, shake the print cartridge back and forth. Reinstall the cartridge and then press Go. • Press Go to clear the message and continue printing. You may notice reduced print quality. • Replace the print cartridge.
USB What this message means: The printer is processing data through the specified USB port. Waiting What this message means: The printer has received a page of data to print but is waiting for an End of Job command, a Form Feed command, or additional data. What you can do: • Press Go to print the contents of the buffer. • Press Menu to open the Job Menu and cancel the current job. 2 Paper Jam What this message means: The printer detects a paper jam.
32 Unsupported Print Cartridge What this message means: An unsupported print cartridge is installed. What you can do: Remove the print cartridge and install a supported one. See also: Replacing the print cartridge 34 Short Paper What this message means: The printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data. For auto-size sensing trays, this error occurs if the paper guides are not in the correct position.
35 Res Save Off Deficient Memory What this message means: The printer lacks the memory needed to enable Resource Save. This message usually indicates too much memory is allocated for one or more of the printer link buffers. What you can do: • Press Go to disable Resource Save and continue printing. • To enable Resource Save after you get this message: – – • Make sure the link buffers are set to Auto, and exit the menus to activate the link buffer changes.
37 Insufficient Memory What this message means: The printer memory is full and cannot continue processing current print jobs. What you can do: • Press Go to clear the message and continue the current print job. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job. • To avoid this error in the future: – – Delete fonts, macros, and other data in printer memory. Install additional printer memory.
39 Complex Page What this message means: The page may not print correctly because the print information on the page is too complex. What you can do: • Press Go to clear the message and continue printing the job. The job may not print correctly. • Press Menu to open the Job Menu and cancel the current job. • To avoid this error in the future: – – – Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros.
53 Unformatted Flash What this message means: The printer detects unformatted flash memory. What you can do: • Press Go to clear the message and continue printing. You must format the flash memory before you can store any resources on it. • If the error message remains, the flash memory may be defective and require replacing. 54 Serial Option Error What this message means: The printer has detected a serial interface error on a serial port.
54 Std Par ENA Connection Lost 54 Par ENA Connection Lost What this message means: The printer has lost the connection to an external print server (also called an external network adapter or ENA). What you can do: • Make sure the cable connecting the ENA and the printer is securely attached. Turn the printer off and then on to reset the printer. • Press Go to clear the message. The printer erases any reference to the ENA and then resets.
56 Serial Port Disabled What this message means: Data has been sent to the printer through a serial port, but the serial port is disabled. What you can do: • Press Go to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu item in the Serial Menu is not set to Disabled. 58 Too Many Disks Installed What this message means: Too many hard disks are installed on the printer. The printer only supports one hard disk at a time.
58 Too Many Trays Attached What this message means: Too many drawers with matching trays are installed on the printer. What you can do: Turn off and unplug the printer. Remove the additional drawers. Plug in the printer and turn it on. 59 Incompatible What this message means: The printer detects that an incompatible device is installed. What you can do: Remove the specified device. 61 Defective Disk What this message means: The printer detects a defective hard disk.
63 Unformatted Disk What this message means: The printer detects an unformatted hard disk. What you can do: • Press Go to clear the message and continue printing. • Format the disk before performing any disk operations. To format the disk, select Format Disk from the Utilities Menu. • If the error message remains, the hard disk may be defective and require replacing. Install a new hard disk and format it.
81 Engine Code CRC Failure What this message means: Microcode in the engine flash code module has failed a system check. What you can do: Press Go to clear the message and discard the code. Retransmit the microcode data from the host computer. 88 Toner Low What this message means: The print cartridge is low on toner. What you can do: • To utilize the remaining toner, remove the cartridge by gripping the handles with both hands.
32 Using printer menus Select a menu from the following list for more information. Or, click a letter in the index at the bottom of the page to find a specific menu item that starts with that letter. Click here for a one-page overview of all the menus and their menu items.
A Font Priority LocalTalk Menu A4 Width Font Source LocalTalk Name Advanced Status Format Disk LocalTalk Port Alarm Control Format Flash LocalTalk Zone Auto Continue G M H Held Jobs MAC Binary PS Network Menu USB Menu B Hex Trace Max Baud Rate Baud Honor DSR Multipage Border Blank Pages Honor Init Multipage Order C I Multipage Print Cancel Job Infrared Buffer Multipage View Collation Infrared Port N Confidential Job Infrared Menu Network Buffer J Network Menu Jam Reco
Paper Texture PS SmartSwitch Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu USB Menu Parallel Mode 1 Q Window Size Parallel Mode 2 Quality Menu Paper Type Paper Weight Parallel Buffer Parallel Menu Parity PCL SmartSwitch Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu R Reset Printer Resource Save Robust XON RS-422 Polarity RS-232/RS-422 PCL Emul Menu PictureGrade Pitch Point Size PostScript Menu Power Saver PQET Print Buffer Print Direct
33 Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Select a menu item for more details: • Blank Pages • Multipage Order • Collation • Multipage Print • Copies • Multipage View • Duplex • Separator Sheets • Duplex Bind • Separator Source • Multipage Border Note: Values marked by an asterisk are the factory default settings. Blank Pages Purpose: To specify whether to include application-generated blank pages as part of your printed output.
Collation Purpose: To keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Values: Off* Prints each page of a job the number of times specified by the Copies menu item. For example, if you set Copies to 2 and send three pages to print, the printer prints page 1, page 1, page 2, page 2, page 3, page 3. On Prints entire job the number of times specified by the Copies menu item.
Duplex Bind Purpose: To define the way duplexed pages would be bound, and how the printing on the back of the sheet (even-numbered pages) is oriented in relation to the printing on the front (odd-numbered pages). Values: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Multipage Order Purpose: To determine the positioning of multiple page images when using Multipage Print. The positioning depends on the number of images and whether the images are portrait or landscape in orientation. Values: Horizontal* Vertical Rev Horizontal Rev Vertical See also: Multipage Print Multipage Print Purpose: To print multiple page images on one side of a sheet of paper. Also called N-Up or Paper Saver. Values: Off* Prints 1 page image per side. 6 Up Prints 6 page images per side.
Multipage View Purpose: To determine the orientation of a multipage sheet. Values: Auto* Lets the printer choose between portrait and landscape orientation. Long Edge Sets the long edge of the paper as the top of the page (landscape). Short Edge Sets the short edge of the paper as the top of the page (portrait). See also: Multipage Print Separator Sheets Purpose: To insert blank separator sheets between jobs, between multiple copies of a job, or between each page of a job.
Separator Source Purpose: To specify the paper source that holds separator sheets. Values: Tray (Tray 1*) Selects separator sheets from the specified tray. MP Feeder Selects separator sheets from the multipurpose feeder. (You must also set Configure MP to Cassette.) Env Feeder Inserts envelopes as separator sheets.
34 Infrared Menu Use the Infrared Menu to change printer settings affecting jobs sent to the printer through an infrared port. Select a menu item for more details: • Infrared Buffer • PCL SmartSwitch • Infrared Port • PS SmartSwitch • Job Buffering • Transmit Delay • Max Baud Rate • Window Size • NPA Mode Note: Values marked by an asterisk are the factory default settings. Infrared Buffer Purpose: To configure the size of the infrared input buffer.
Infrared Port Purpose: To activate the infrared port. Values: Disabled* Disables the infrared port and all other menu items in the Infrared Menu. IR Option Activates the specified infrared port. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing. Values: Off* Does not buffer print jobs to the hard disk. On Buffers print jobs to the hard disk. Auto Buffers print jobs only if the printer is busy processing data from another input port.
NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: On Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Off Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the infrared port requires it, regardless of the default printer language. Values: On* Printer examines data on the infrared interface and selects PostScript emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
Window Size Purpose: To specify the maximum number of infrared frames the printer can receive before sending an acknowledgment to the host computer. Values: Auto* Printer sets the Window Size value during a power-on reset to maximize link performance (recommended). 1 User sets the Window Size to one frame (1). If you have trouble printing using the infrared port, changing the Window Size menu item to 1 may resolve the problem.
35 Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press Menu to open the Job Menu. Select a menu item for more details: • Cancel Job • Confidential Job • Held Jobs • Print Buffer • Reset Printer Cancel Job Purpose: To cancel the current print job. Note: Cancel Job is only displayed if the printer is processing a job or has a job in printer memory.
Confidential Job Purpose: To print confidential jobs stored in printer memory. (When the confidential job prints, it is automatically deleted from printer memory.) 1 Select the user name associated with your confidential job. 2 Enter the Personal Identification Number (PIN) associated with your Confidential Job: Enter PIN Use the operator panel buttons to enter the PIN associated with your confidential job. 3 Select a value: Print All Jobs Prints all jobs associated with your user name and PIN.
Print Buffer Purpose: To print any data stored in the print buffer. Note: Print Buffer is only available when you enter the Job Menu while Waiting is displayed. The Waiting state occurs if an incomplete job is sent to the printer or an ASCII job, such as a print screen command, is printing.
36 LocalTalk Menu Use the LocalTalk Menu to change printer settings affecting jobs sent to the printer through a LocalTalk port. Select a menu item for more details: • Job Buffering • LocalTalk Zone • LocalTalk Addr • NPA Hosts • LocalTalk Buffer • NPA Mode • LocalTalk Name • PCL SmartSwitch • LocalTalk Port • PS SmartSwitch Note: Values marked by an asterisk are the factory default settings. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing.
LocalTalk Buffer Purpose: To configure the size of the LocalTalk input buffer. Values: Disabled Disables the LocalTalk port. Auto* Printer automatically calculates LocalTalk Buffer size (recommended). 6K to maximum size allowed User specifies the LocalTalk Buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
NPA Hosts Purpose: To specify the maximum number of NPA hosts that can register for NPA alerts. Values: 1...10 (2*) Note: Changing this menu item automatically resets the printer. NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: On Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the LocalTalk port requires it, regardless of the default printer language. Values: On* Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
37 Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt ). Select a menu item for more details: • Job Buffering • MAC Binary PS • Network Buffer • Network Setup • NPA Mode • PCL SmartSwitch • PS SmartSwitch Note: Values marked by an asterisk are the factory default settings. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing.
MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs. Values: On Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Off Printer filters PostScript print jobs using standard protocol. Auto* Printer processes print jobs from computers using either Windows or Macintosh operating systems.
NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: On Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Off Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the network port requires it, regardless of the default printer language. Values: On* Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
38 Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source. Select a menu item for more details: • Configure MP • Paper Texture • Custom Types • Paper Type • Envelope Enhance • Paper Weight • Paper Loading • Substitute Size • Paper Size • Universal Setup • Paper Source Note: Values marked by an asterisk are the factory default settings. Configure MP Purpose: To determine when the printer selects paper loaded in the multipurpose feeder.
Custom Types Purpose: To specify the kind of paper associated with each of the Custom Types available in the Paper Type menu item. Values (for Custom Type , where represents 1 through 6): Paper* Cotton Paper Card Stock Labels Transparency Envelope Note: If a user-defined name is available, it is displayed instead of Custom Type . The user-defined name is truncated to 14 characters. If two or more custom types share the same name, the name only appears once in the Custom Types value list.
Paper Loading Purpose: To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a singlesided job. Values: 1 Select a paper type: Card Stock Load Colored Loading Ltrhead Loading Labels Loading Custom Loading Preprint Loading Bond Loading 2 Select a value: Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing.
Paper Size Purpose: To identify the default paper size for each paper source. For trays with automatic size sensing, only the value detected by the hardware is displayed.
Paper Texture Purpose: To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Values: 1 Select a paper type: Plain Texture Preprint Texture Labels Texture Card Stock Text Colored Texture Bond Texture Trnsprncy Text Custom Texture Envelope Texture Ltrhead Texture 2 Select a value: Smooth Normal* Rough Note: The default for Bond Texture is Rough instead of Normal.
Paper Type Purpose: To identify the type of paper installed in each paper source. Values: 1 Select a paper source: Tray Type Env Feeder Type Manual Pap Type Manual Env Type MP Feeder Type 2 Select a value: Plain Paper Labels Preprinted Envelope Card Stock Bond Colored Paper Preprinted Transparency Letterhead Custom Type Colored Paper The Paper Type default for each envelope source is Envelope.
Paper Weight Purpose: To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page. Values: 1 Select a paper type: Plain Weight Preprint Weight Bond Weight Labels Weight Cardstock Weight Color Weight Envelope Weight Ltrhead Weight Trnsprncy Weight Custom Weight 2 Select a value: Light Normal* Heavy Note: If a user-defined name is available, it is displayed instead of Custom Weight.
Universal Setup Purpose: To determine the default size when the Paper Size setting for a tray or feeder is Universal. Values: First select a unit of measure (* denotes a country-specific factory default value): Inches* Millimeters* Then select the values: Portrait Width Portrait Height Feed Direction 3.00–14.17 in. 76–360 mm (8.50 in.*) (216 mm*) 3.00–14.17 in. 76–360 mm (14.17 in.
39 PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Select a menu item for more details: • A4 Width • Orientation • Auto CR after LF • Pitch • Auto LF after CR • Point Size • Font Name • Symbol Set • Font Source • Tray Renumber • Lines per Page Note: Values marked by an asterisk are the factory default settings. A4 Width Purpose: To select the width of the logical page for A4 size paper.
Auto CR after LF Purpose: To specify whether the printer automatically performs a carriage return after a line feed control command. Values: Off* Printer does not perform a carriage return after a line feed control command. On Printer performs a carriage return after a line feed control command. Auto LF after CR Purpose: To specify whether the printer automatically performs a line feed after a carriage return control command.
Font Source Purpose: To determine the set of fonts displayed in the Font Name menu item. Values: Resident* Displays all fonts resident in printer RAM when the printer ships from the factory. Download Displays all fonts downloaded to printer RAM. Flash Displays all fonts stored in flash memory. Disk Displays all fonts stored on the printer’s hard disk. All Displays all fonts available to the printer from all sources.
Orientation Purpose: To determine how text and graphics are oriented on the page. Values: Portrait* Prints text and graphics parallel to the short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. Pitch Purpose: To specify the font pitch for scalable monospaced fonts. Values: 0.08...100 (in increments of 0.01 cpi) 10* Pitch refers to the number of fixed-space characters in a horizontal inch of type. You can select a pitch from 0.
Symbol Set Purpose: To choose a symbol set for a specified font name. Values: 10U PC-8* (country-specific) 12U PC-850* (country-specific) A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font. Symbol sets support the different requirements for languages or specific applications, such as math symbols for scientific text. Only the symbol sets supported for the selected font name are displayed.
40 Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt ). Select a menu item for more details: • Advanced Status • Parallel Mode 1 • Honor Init • Parallel Mode 2 • Job Buffering • PCL SmartSwitch • NPA Mode • PS SmartSwitch • Parallel Buffer • Protocol Note: Values marked by an asterisk are the factory default settings.
Honor Init Purpose: To determine whether the printer honors hardware initialization requests from the computer. The computer requests initialization by activating the INIT signal on the parallel interface. Many personal computers activate the INIT signal each time the computer is turned on and off. Values: Off* Printer does not honor hardware initialization requests from the computer. On Printer honors hardware initialization requests from the computer.
Parallel Buffer Purpose: To configure the size of the parallel input buffer. Values: Disabled Disables the parallel port. Auto* Printer automatically calculates the Parallel Buffer size (recommended setting). 3K to maximum size allowed User specifies the Parallel Buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
PCL SmartSwitch Purpose: To configure the printer so it automatically switches to PCL emulation when a print job received through the parallel port requires it, regardless of the default printer language. Values: On* Printer examines data on the parallel interface and selects PCL emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
41 PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: • Font Priority • Print PS Error Note: Values marked by an asterisk are the factory default settings. Font Priority Purpose: To establish the font search order. Values: Resident* Printer searches printer memory for the requested font before searching flash memory or hard disk.
42 Quality Menu Use the Quality Menu to change printer settings affecting the quality of printed characters and images. Select a menu item for more details: • PictureGradeTM • PQET • Print Resolution • Toner Darkness Note: Values marked by an asterisk are the factory default settings. PictureGrade Purpose: To improve the quality of grayscale printing at 300 and 600 dots per inch (dpi) in PostScript emulation. Values: On* Uses modified screening parameters to improve print quality of graphics.
Print Resolution Purpose: To define the number of dots printed per inch (dpi). The higher the value, the sharper the clarity of printed characters and graphics. Values: 300 dpi Offers a lower resolution printing option when memory is at a premium. 600 dpi* Produces high quality output for print jobs that are mostly text. 1200 Image Q Uses line screening for print jobs that contain bitmapped images, such as scanned photos.
43 Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (Serial Opt ). Select a menu item for more details: • Baud • PS SmartSwitch • Data Bits • Robust XON • Honor DSR • RS-232/RS-422 • Job Buffering • RS-422 Polarity • NPA Mode • Serial Buffer • Parity • Serial Protocol • PCL SmartSwitch Note: Values marked with an asterisk (*) are the factory default settings.
Data Bits Purpose: To specify the number of data bits that are sent in each transmission frame. Values: 7 8* Honor DSR Purpose: To determine whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. Values: Off* All data received by the serial port is treated as valid data. On Only data received while the DSR signal is high is treated as valid.
NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: On Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Off Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the serial port requires it, regardless of the default printer language. Values: On* Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
RS-422 Polarity Purpose: To establish the behavior of the positive and negative signals when using RS-422 serial communication. Values: Normal* Uses default definition of one and zero. Reverse Reverses the definition of one and zero, thereby allowing a positive connection to a host’s negative terminal without changing the physical cable. See also: Serial Buffer Purpose: To configure the size of the serial input buffer. Values: Disabled Disables the serial port.
Serial Protocol Purpose: To select the hardware and software handshaking values for the serial interface. Values: DTR* Hardware handshaking. DTR/DSR Hardware handshaking. XON/XOFF Software handshaking. XON/XOFF/DTR Combined hardware and software handshaking. XONXOFF/DTRDSR Combined hardware and software handshaking.
44 Setup Menu Use the Setup Menu to configure a variety of printer features. Select a menu item for more details: • Alarm Control • Power Saver • Auto Continue • Print Timeout • Display Language • Printer Language • Download Target • Resource Save • Jam Recovery • Toner Alarm • Job Accounting • Wait Timeout • Page Protect Note: Values marked by an asterisk are the factory default settings.
Auto Continue Purpose: To define the amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing. Values: Disabled* Printer does not resume printing until someone clears the error message. 5...255 Printer waits the specified amount of time, and then automatically resumes printing. This timeout value also applies if the menus are displayed (and the printer is offline) for the specified period of time.
Jam Recovery Purpose: To establish whether the printer reprints jammed pages. Values: On Printer reprints jammed pages. Off Printer does not reprint jammed pages. Auto* Printer reprints a jammed page unless the memory required to hold the page is needed for other printer tasks. Job Accounting Purpose: To store statistical information about your most recent print jobs on the hard disk.
Power Saver Purpose: To specify the amount of time (in minutes) the printer waits after a job is printed before it goes into a reduced power state. Values: 1...240 (60*) Specifies the amount of time after a print job before the printer goes into Power Saver mode. Power Saver replaces the Ready message. When the printer is in Power Saver mode, it is still ready to receive print jobs. Select 1 to put the printer in Power Saver mode one minute after it finishes a print job.
Printer Language Purpose: To establish the default printer language used to communicate data from the computer to the printer. Values: PCL Emulation* PCL emulation, compatible with Hewlett-Packard printers. PS Emulation PostScript emulation, compatible with Adobe PostScript language. Note: Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language.
Wait Timeout Purpose: To specify the amount of time (in seconds) the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled. Values: Disabled Disables Wait Timeout. 15...65535 (40*) Specifies the amount of time the printer waits for additional data before it cancels the job. Note: Wait Timeout is only available when you use PostScript emulation. This menu item has no effect on PCL emulation print jobs.
45 Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems.
Factory Defaults Purpose: To return your printer settings to the factory default values. Values: Restore • All menu items are returned to the factory default values except: – Display Language. – All settings in the Parallel Menu, Serial Menu, Network Menu, Infrared Menu, LocalTalk Menu, and USB Menu. • All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on the hard disk are unaffected.
Hex Trace Purpose: To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. To exit Hex Trace, turn the printer off or reset the printer from the Job Menu. Job Acct Stat Purpose: To print a listing of all job statistics stored on the hard disk, or to clear all statistics on the disk. Values: Print Prints all statistics available for the most recent print jobs.
Print Menus Purpose: To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Print Net Setup Purpose: To print information relating to the internal print server and the network settings defined by the Network Setup menu item in the Network Menu.
46 USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option ). Select a menu item for more details: • Job Buffering • MAC Binary PS • NPA Mode • PCL SmartSwitch • PS SmartSwitch • USB Buffer Note: Values marked by an asterisk are the factory default settings. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing. Values: Off* Does not buffer print jobs to the hard disk. On Buffers print jobs to the hard disk.
MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs. Values: On Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Off Printer filters PostScript print jobs using standard protocol. Auto* Printer accepts print jobs from computers using either Windows or Macintosh operating systems.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the USB port requires it, regardless of the default printer language. Values: On* Printer examines data on the USB interface and selects PostScript emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
47 Disabling operator panel menus To disable the operator panel menus so that changes cannot be made to the printer default settings: 1 Turn the printer off. Note: Disabling the operator panel menus does not prevent access to the Job Menu or to Print and Hold functionality. 2 Press and hold Select and Return and turn the printer on. 3 Release the buttons when you see Performing Self Test. Config Menu appears on the first line of the display.
48 Removing options Keep the following guidelines in mind when removing any options: • Remove all print material from any option before removing it from the printer. • To remove any input option, you must first remove the printer and any options installed above it. • Remove paper options individually; never attempt to remove two or more paper options at once. • Make sure the printer power is off and the power cord and any cables are unplugged before removing any options.
49 Removing the envelope feeder 1 Remove envelopes from the envelope feeder. 2 Push the envelope support to the closed position. 3 Open the printer upper front door.
4 Pull the envelope feeder up slightly and straight out of the printer. Set it aside. 5 Close both front doors. 6 Refer to the Setup Guide when you are ready to reattach options.
50 Removing a paper tray or duplex unit 1 Ask someone to help you lift the printer by the handholds and set it aside. CAUTION: Make sure your fingers are not under the printer when you set it down.
2 Carefully lift the option straight up until it is completely disconnected from the option below it. Set it aside. 3 Refer to the Setup Guide when you are ready to reattach options.
51 Removing printer or flash memory If necessary, refer to the Setup Guide for instructions on accessing the printer system board. 1 Locate the memory option you want to remove. WARNING: Electronic components are easily damaged by static electricity. Touch something metal on the printer before you touch the memory option. 2 Push out on the latches at each end of the connector. Latch 3 Pull the memory option out of the connector. 4 Place the memory option in its original packaging.
52 Removing an option card If necessary, refer to the Setup Guide for instructions on accessing the printer system board. WARNING: Electronic components are easily damaged by static electricity. Touch something metal on the printer before you touch the card. 1 Locate the option you want to remove. 2 Loosen and remove the two screws over and under the slot. Gently pull the card out of the connector on the system board. 3 Place the option card in its original packaging.
53 Understanding fonts Typefaces and fonts A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface. The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 6 and PostScript 3 emulations. See Resident fonts for a listing of all resident fonts. Weight and style Typefaces are often available in different weights and styles.
In fixed space fonts, each character has the same width. Pitch is used to specify the size of fixed space fonts. It is a measure of the number of characters that will print in one horizontal inch of type. For example, all 10-pitch fonts print 10 characters per inch (cpi) and all 12-pitch fonts print 12 cpi: In proportional (or typographic) fonts, every character can have a different width. Since proportional fonts have characters with different widths, the font size is specified in point size, not pitch.
Bitmapped and scalable fonts The printer uses both bitmapped and scalable fonts. Bitmapped fonts are stored in printer memory as predefined patterns of bits that represent a typeface at a specific size, style, and resolution. The following illustration shows an example of a character from a bitmapped font. Bitmapped fonts are available in different type styles and point sizes as downloadable fonts. Contact the place where you bought your printer for more information about downloadable fonts.
Resident fonts Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer languages. The following table lists all the fonts resident in your printer. See Printing a font sample list for instructions on how to print samples of the fonts.
Resident scalable fonts (continued) PCL 6 emulation PostScript 3 emulation CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond-Antiqua Garamond Halbfett Garamond-Halbfett Garamond Kursiv Garamond-Kursiv Garamond Kursiv Halbfett Garamond-KursivHalbfett Helvetica Light Helvetica-Light Helvetica Light Oblique Helvetica-LightOblique Helvetica Black Helvetica-Black Helvetica Black Oblique Helvetica-BlackOblique Helvetica Helvetica Helvetica Italic Helvetica-Oblique Helvetica Bold
Resident scalable fonts (continued) PCL 6 emulation PostScript 3 emulation Century Schoolbook Italic NewCenturySchlbk-Italic Century Schoolbook Bold NewCenturySchlbk-Bold Century Schoolbook Bold Italic NewCenturySchlbk-BoldItalic Optima Optima-Bold Optima-BoldItalic Optima-Italic Palatino Roman Palatino-Roman Palatino Italic Palatino-Italic Palatino Bold Palatino-Bold Palatino Bold Italic Palatino-BoldItalic SymbolPS Symbol Symbol Times Roman Times-Roman Times Italic Times-Italic Times
Resident scalable fonts (continued) PCL 6 emulation PostScript 3 emulation Univers-Light Univers-LightOblique Clarendon Clarendon-Light Clarendon-Bold Helvetica-Condensed Helvetica-Condensed-Bold Helvetica-Condensed-BoldObl Helvetica-Condensed-Oblique StempelGaramond-Bold StempelGaramond-BoldItalic StempelGaramond-Italic StempelGaramond-Roman Apple-Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa-Recut Candid Bodoni Bodoni-Italic Bodoni-Bold Bodoni-BoldItalic Bodoni-Poster Bodoni-PosterCompress
Resident scalable fonts (continued) PCL 6 emulation PostScript 3 emulation GillSans GillSans-Italic GillSans-Bold GillSans-BoldItalic GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph
Symbol sets A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text. In PCL 6 emulation, a symbol set also defines which character will print for each key on the keyboard (or more specifically, for each code point). Some applications require different characters at some code points.
ISO 17: Spanish PC-852 Latin 2 Windows 98 Latin 2 Windows 98 Latin 5 Windows 98 Latin 6 (Baltic) Downloadable fonts You can download scalable fonts in PostScript 3 emulation and either scalable or bitmapped fonts in PCL 6 emulation. Fonts can be downloaded to printer memory or to a flash memory option or hard disk option. Fonts downloaded to flash memory or hard disk remain in memory even after the printer language changes, the printer resets, or the printer is turned off.
54 Printer specifications Dimensions Height with 500-sheet drawer 379 mm (14.9 in.) 513 mm (20.2 in.) Width 418 mm (16.5 in.) Depth 513 mm (20.2 in.) Weight (with print cartridge) 20.4 kg (45 lb) with 500-sheet drawer 23.6 kg (52 lb) Duty cycle Up to 75,000 pages per month.
55 Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • Laser notices 196 Argecy Computer Corporation 248-324-1800
Edition notice May 2001 © Copyright 2001 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.
Licensing notice The printer resident software contains: • Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2.
Cautions and warnings CAUTION: A caution identifies something that might cause you harm. WARNING: A warning identifies something that might damage your printer hardware or software. Electronic emission notices With a network cable attached Federal Communications Commission (FCC) Compliance Information Statement Your printer has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950. WARNING: When a network cable is attached, this is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures.
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
202 Argecy Computer Corporation 248-324-1800
Index A A4 Width (PCL Emul Menu) 146 Advanced Status (Parallel Menu) 151 Alarm Control (Setup Menu) 164 alarm, toner 168 alarms, setting 164 Auto Continue (Setup Menu) 165 Auto CR after LF (PCL Emul Menu) 147 Auto LF after CR (PCL Emul Menu) 147 avoiding paper jams 46 B Baud (Serial Menu) 158 bitmapped fonts 187 Blank Pages (Finishing Menu) 116 buffer, infrared 122 buffer, LocalTalk 131 buffer, network 135 buffer, parallel 153 buffer, serial 162 buffer, USB 176 C Cancel Job (Job Menu) 127 card stock, choo
infrared port 122 activating 123 buffer size 122 maximum baud rate 123 NPA Mode 124 PCL SmartSwitch 124 PS SmartSwitch 125 transmit delay 125 window size 126 Infrared Port (Infrared Menu) 123 integrated forms 27 Intellifont fonts 187 interfaces, infrared 122 interfaces, LocalTalk 130 interfaces, network 134 interfaces, parallel 151 interfaces, serial 158 interfaces, USB 174 J Jam Recovery (Setup Menu) 166 jams 55 avoiding 46 clearing 55 Job Accounting (Setup Menu) 166 Job Acct Stat (Utilities Menu) 172 Job
Deleting Jobs 86 Disabling Menus 87 Disk Corrupted 87 Disk Recovery 88 Enabling Menus 88 Enter PIN 14 Flushing Buffer 89 Formatting Disk 89 Formatting Flash 89 Held Jobs may be lost 90 Infrared 90 Insert Tray 90 Install or Cancel Job 91 Invalid Network Code 91 Invalid Standard Network Code 91 Load Manual 92 Load Tray 92 LocalTalk 92 Menus Disabled 93 Network 93 Network , 93 Network Card Busy 93 No Jobs Found.
PCL SmartSwitch 154 Protocol 154 PS SmartSwitch 154 Parallel Mode 1 (Parallel Menu) 153 Parallel Mode 2 (Parallel Menu) 153 parallel port 151 bidirectional communication 151 configuring buffer size 153 configuring protocol 154 data sampling 153 enabling resistors 153 hardware initialization 152 NPA mode 152 PCL SmartSwitch 154 PS SmartSwitch 154 Parity (Serial Menu) 160 PCL Emul Menu 146 A4 Width 146 Auto CR after LF 147 Auto LF after CR 147 Font Name 147 Font Source 148 Lines per Page 148 Orientation 149 P
serial port configuring 158 buffer size 162 DSR (Data Set Ready) signals 159 NPA mode 160 parity 160 PCL SmartSwitch 160 polarity 162 protocol 163 PS SmartSwitch 161 robust XON 161 transmission speeds 158, 159 Serial Protocol (Serial Menu) 163 Setup Menu 164 Alarm Control 164 Auto Continue 165 Display Language 165 Download Target 165 Jam Recovery 166 Job Accounting 166 Page Protect 166 Power Saver 167 Print Timeout 167 Printer Language 168 Resource Save 168 Toner Alarm 168 Wait Timeout 169 size sensing 17 s
Argecy Computer Corporation 248-324-1800
IBMR Part Number: 53P9071 S510-2101-00 Argecy Computer Corporation 248-324-1800 (1P) P/N: 53P9071 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber.
