User's Manual
Table Of Contents
- Safety information
- Chapter 1. General information
- Chapter 2. Server setup road map
- Chapter 3. Product overview
- Chapter 4. Turning on and turning off the server
- Chapter 5. Configuring the server
- Chapter 6. Installing, removing, or replacing hardware
- Guidelines
- Removing the server cover
- Removing and reinstalling the front bezel
- Installing, removing, or replacing hardware
- Installing or removing a memory module
- Installing or removing a PCI card
- Installing or removing the Ethernet card
- Installing or removing the RAID card
- Installing or removing the ThinkServer 9240-8i RAID 5 Upgrade Key
- Installing or removing the ThinkServer SATA Software RAID 5 Key
- Installing or removing the ThinkServer iKVM Remote Management Module
- Installing or removing the TPM module
- Installing or removing the DIT module
- Installing or replacing an optical drive
- Installing or replacing a hot-swap hard disk drive
- Removing or installing a non-hot-swap hard disk drive
- Replacing the hot-swap hard disk drive backplane
- Replacing the non-hot-swap power supply assembly
- Replacing a hot-swap redundant power supply module
- Replacing the power distribution board and cage assembly
- Replacing the front panel board assembly
- Replacing the front system fan
- Replacing the rear system fan
- Replacing the heat sink and fan assembly
- Replacing the microprocessor
- Replacing the system board battery
- Completing the parts replacement
- Chapter 7. Troubleshooting and diagnostics
- Chapter 8. Getting information, help, and service
- Appendix A. Notices
- Index
Usingthediagnosticprogram
ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyoftheoperatingsystem.Usethisdiagnostic
programtotestandgatherinformationaboutyoursysteminordertoensureyoursystemisworkingcorrectly
andresolveanyhardwareissues.Youcanrunthediagnosticprogramfromadiagnosticdiscthatyoucreated.
Tousethediagnosticprogram,dothefollowing:
Note:LenovomaintainstheSupportWebsitebymakingchangesandimprovementsperiodically.The
actualproceduremightvaryslightlyfromwhatisdescribedinthistopic.
1.GototheLenovoSupportWebsiteat:
http://www.lenovo.com/support
2.ClickDownload&Drivers➙ThinkServer.
3.Findtheproductnameandclickthemachinetypeofyourserver.Tondthemachinetypeinformation
onthechassis,see“Machinetype,model,andserialnumberlabel”onpage13
.
4.ClickPCDoctortoquicklylocatethediagnosticprogramontheWebpage.
5.ClicktheversionnumberofthePC-DoctorforDOSdiagnosticprogramandthenfollowtheinstructions
ontheWebpagetodownloadtheISOimageandthereadmeleinTXT.
6.UseanydiscburningsoftwaretocreateabootablediscwiththeISOimage.
7.Printthereadmelethatcontainstheinstructionsonhowtousethediagnosticprogramandfollow
theinstructionstostarttheprogramfromthedisc.Then,followtheinstructionsonthescreento
startthediagnostictest.
8.Removethediagnosticdiscfromtheopticaldrivewhenyoucompletethediagnosticprocess.
Viewingthesystemeventlog
Thesystemeventlog(SEL)containsinformationaboutallthePOSTandsystemmanagementinterrupt(SMI)
events.YoucanviewtheSELtodiagnosesystemproblems.
TheBMCimplementstheSELasspeciedintheIPMI2.0specication.TheSELisaccessibleregardlessof
thesystempowerstatethroughtheBMCin-bandandout-of-bandinterfaces.
FormoreinformationaboutviewingtheSEL,refertotheRemoteManagementModuleUserGuideonthe
documentationDVDthatcomeswithyourserver.
Basictroubleshootingtables
Usethebasictroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.
ThinkServerEasyStartupprogramproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage
167
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblem
cannotbesolvedbyyourself,seektechnicalassistance.SeeChapter8“Gettinginformation,help,and
service”onpage175.
Note:Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter
6“Installing,removing,orreplacinghardware”onpage83.
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