User's Manual
1.  Check  the  system-board  LEDs  or  the  LEDs  on  the  front  panel  (see 
“System-board  LEDs”  on  page  76). 
2.  Remove  the  software  or  device  that  you  added. 
3.  Run  the  diagnostic  tests  to  determine  whether  the  server  is  running  correctly. 
4.  Reinstall  the  new  software  or  new  device.
CD  or  DVD  drive  problems 
v  Follow  the  suggested  actions  in  the  order  in  which  they  are  listed  in  the  Action  column  until  the  problem 
is  solved. 
v  See  the  parts  listing  in  the  Problem  Determination  and  Service  Guide  to  determine  which  components  are 
customer  replaceable  units  (CRU)  and  which  components  are  field  replaceable  units  (FRU). 
v  If  an  action  step  is  preceded  by  “(Trained  service  technician  only),”  that  step  must  be  performed  only  by  a 
trained  service  technician. 
Symptom  Action 
The  CD  or  DVD  drive  is  not 
recognized. 
1.  Make  sure  that: 
v  The  IDE  channel  to  which  the  CD  or  DVD  drive  is  attached  (primary  or 
secondary)  is  enabled  in  the  Configuration/Setup  Utility  program. 
v  All  cables  and  jumpers  are  installed  correctly. 
v  The  correct  device  driver  is  installed  for  the  CD  or  DVD  drive.
2.
  Run  the  CD  or  DVD  drive  diagnostic  programs. 
3.  Reseat  the  CD  or  DVD  drive  cable. 
4.  Replace  the  following  components  one  at  a  time,  in  the  order  shown,  restarting 
the  server  each  time: 
a.  CD  or  DVD  drive  cable 
b.  CD  or  DVD  drive 
c.  (Trained  service  technician  only)  System  board 
A  CD  or  DVD  is  not  working 
correctly. 
1.  Clean  the  CD  or  DVD. 
2.  Run  the  CD  or  DVD  drive  diagnostic  programs. 
3.  Reseat  the  CD  or  DVD  drive  cable. 
4.  Replace  the  following  components  one  at  a  time,  in  the  order  shown,  restarting 
the  server  each  time: 
a.  CD  or  DVD  drive  cable 
b.  CD  or  DVD  drive 
The  CD  or  DVD  drive  tray  is  not 
working. 
1.  Make  sure  that  the  server  is  turned  on. 
2.  Insert  the  end  of  a  straightened  paper  clip  into  the  manual  tray-release 
opening. 
3.  Reseat  the  CD  or  DVD  drive  cable. 
4.  Replace  the  following  components  one  at  a  time,  in  the  order  shown,  restarting 
the  server  each  time: 
a.  CD  or  DVD  drive  cable 
b.  CD  or  DVD  drive
64  xSeries  206m  Types  8485  and  8490:  Installation  Guide










