S82G-1503-05 IBM Mobile Systems Hardware Maintenance Manual Volume 3: ThinkPad Computers March 1997 We Want Your Comments! (Please see page 611) This Manual Supports: ThinkPad 365C/CD ThinkPad 365CS/CSD ThinkPad 365X/XD ThinkPad 380 ThinkPad 385 ThinkPad 560 ThinkPad 760C/CD ThinkPad 760E/ED ThinkPad 760L/LD ThinkPad 760EL/ELD ThinkPad 760XL ThinkPad 760XD SelectaDock (2625) (2625) (2625) (2635) (2635) (2640) (9546) (9546) (9546) (9547) (9546) (9547) (3547)
IBM Mobile Systems Hardware Maintenance Manual Volume 3: ThinkPad Computers March 1997 We Want Your Comments! (Please see page 611) IBM S82G-1503-05
Note Before using this information and the product it supports, be sure to read the general information under “Notices” on page 616.
About This Manual This manual contains service and reference information for IBM ThinkPad 365, 380, 385, 560, 760, and SelectaDock products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows: The Introduction section provides general information, guidelines, and safety information required to service computers. The product-specific sections include service, reference, and product-specific parts information.
Related Publications The following mobile product publications are available through IBM or your IBM Authorized Dealer.
Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer.
vi IBM Mobile Systems - ThinkPad HMM Volume 3
Contents Introduction . . . . . . . . . . . . . Portable Computer Descriptions . . . . Drive and Diskette Compatibility Matrix . Important Service Information . . . . . Safety Notices (Multi-lingual Translations) Safety Information . . . . . . . . . . Laser Compliance Statement . . . . . Screw Size Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 . 2 . 5 . 6 . 8 . 15 . 20 . 22 ThinkPad 365 (2625) . . . . . . . . Read This First . . . . . .
Parts Listing 560 (2640) . . . . . . . . . . . . . ThinkPad 760 (9546, 9547) . . . . . . . . Read This First . . . . . . . . . . . . . . . Checkout Guide . . . . . . . . . . . . . . Symptom-to-FRU Index . . . . . . . . . . . Related Service Procedures . . . . . . . . . Product Overview (760) . . . . . . . . . . . FRU Removals and Replacements . . . . . . LCD Removal and Replacement . . . . . . . LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 29H9029) . . . . . . . . . . . . . . . . . LCD Unit, 12.
Do You Need Technical References? . . Problem Determination Tips . . . . . . . Phone Numbers, U.S. and Canada . . . . Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
x IBM Mobile Systems - ThinkPad HMM Volume 3
Introduction Portable Computer Descriptions . . . . . . . . . . Drive and Diskette Compatibility Matrix . . . . . . . Important Service Information . . . . . . . . . . . How to Use Error Messages . . . . . . . . . . How to Read POST Error Messages . . . . . . Safety Notices (Multi-lingual Translations) . . . . . Safety Information . . . . . . . . . . . . . . . . General Safety . . . . . . . . . . . . . . . . Electrical Safety . . . . . . . . . . . . . . . . Safety Inspection Guide . . . . . . . . . . . .
Portable Computer Descriptions Models N51, CL57, and P70/75 and Thinkpads 700x and 720x are Micro Channel systems. All others are AT/ISA bus systems.
Model Type Processor ThinkPad 380 2635 2635 2635 2635 2635 2635 2603-081 2603-171 2640 2640 2640 2640 2640 2640 2640 2640 2640 9552-300 9552-301 9552-30B 2630 2630 2630 2630 2630 2630 2630 2630 2523-09Y 2523-302 2523-303 9552-307 9552-308 9552-30J 2524 2524 9545-006 9545-008 9545-306 9545-308 9545 9545 9545 9545-40C 9545-40E 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 9545 Pentium-150 16M/48M Pentium-150 16M/48M Pentium-150 16M/48M Pentium-15
Model Type Processor Memory ThinkPad 755CV 9545 9545 9545 9545 9546 9546 9546 9546 9546 9546 9546 9546 9546 9547 9547 9547 9547 9547 9547 9547 9547 9547 9547 9547 9547 9547 9547 9547 9546 9546 9547 9547 486DX4-100/33 486DX4-100/33 486DX4-100/33 486DX4-100/33 Pentium-90 Pentium-120 Pentium-90 Pentium-120 Pentium-120 Pentium-133 Pentium-150 Pentium-166 Pentium-166 Pentium-100 Pentium-100 Pentium-100 Pentium-120 Pentium-120 Pentium-120 Pentium-133 Pentium-133 Pentium-133 Pentium-90 Pentium-90 Pentium-90
Drive and Diskette Compatibility Matrix The following table provides identification information for 3.5-inch drives. Diskette Drive Identifying Mark 3.5-Inch - 1.44MB 3.5-Inch - 2.88MB 1.44 on the eject button 2.88 on the eject button The following table provides compatibility information for 3.5-inch diskettes and 3.5-inch diskette drives. Diskette Capacity 1.44MB Drive 2.88MB Drive 1.0MB 2.0MB 4.
Important Service Information Important Diskette fixes are customer installable. The diskette fixes are located on the PC Company Bulletin Board Service (BBS). The direct phone line for modem connection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes. Customers in Canada should call IBM HelpPC at 800-565-3344 for assistance or down-load information.
The advanced diagnostic tests are intended to test only IBM products. Non-IBM products or modified options can give false errors and invalid responses. Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a hard disk drive. Attention The drive startup sequence in the computer you are servicing might have been changed. Be extremely careful during write operations such as copying, saving, or formatting.
Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this section. The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small parts are in place and are not left loose inside the computer.
Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Certaines batteries de secours contiennent du nickel et du cadmium.
Safety Notice 3 The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery. La batterie contient du nickel. Ne la démontez pas, ne l'exposez ni au feu ni à l'eau. Ne la mettez pas en court-circuit.
Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. La pile de sauvegarde contient du lithium.
Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Si le panneau d'affichage à cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes. Consultez un médecin si des symptômes persistent après le lavage.
Safety Notice 6 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. Afin d'éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d'alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen. Per evitare scosse elettriche, non rimuovere la copertura in plastica che avvolge la parte inferiore della scheda invertitore.
Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d'alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d'interface.
Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety: Observe good housekeeping in the area of the machines during and after maintenance. When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Electrical Safety Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn or broken tools and testers. Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground. b.
Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2.
Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
puede provocar la exposición a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. DANGER: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiação por raio laser ao abrir.
Screw Size Chart Use the chart below to match the size and shape of the screws used in the computer you are servicing.
Screw Size Chart (continued): Use the chart below to match the size and shape of the screws used in the computer you are servicing.
Screw Size Chart (continued): Use the chart below to match the size and shape of the screws used in the computer you are servicing.
ThinkPad 365 (2625) Read This First . . . . . . . . . . . . . . What to Do First . . . . . . . . . . . . General Checkout . . . . . . . . . . . . . Memory Checkout . . . . . . . . . . . Keyboard/Auxiliary Input Device Checkout TrackPoint III Checkout . . . . . . . . Audio Card Checkout . . . . . . . . . Diskette Drive Checkout . . . . . . . . Power Systems Checkout . . . . . . . Power Management Features . . . . . Setup Utility . . . . . . . . . . . . . . Symptom-to-FRU Index . . . . . . . . . .
1090 CD-ROM Drive . . . 1100 Diskette Drive . . . . 1110 DC/DC Card . . . . 1120 Keyboard Card . . . 1130 LED/IR Board . . . . 1140 System Board . . . . 1150 PCMCIA Assembly . Locations . . . . . . . . . . . System Front View . . . . . System Rear View . . . . . System Board Switch Settings Memory Board Switch Settings Parts Listing 365C, CD, CS, CSD Parts Listing 365E, ED (2625) . 26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (2625) . . . . . . . . . . .
Read This First This hardware maintenance manual contains information for the IBM ThinkPad 365 computer. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered. If you select an incorrect drive, data or programs can be written over. Use only the correct FRUs.
What to Do First Before servicing the computer, determine whether or not the damage applies to the warranty by referring to the following: Warranty Note During the warranty period, the customer may be responsible for repair costs if the damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.
How to Use Error Messages: Use the error codes or messages displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. The cause of the first error code can result in false error codes being displayed. If no error code is displayed, see if the error symptom is listed in the “Symptom-to-FRU Index” on page 41.
General Checkout Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. Pay close attention to the error messages on the screen. 2. Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation.
Symptom Go to POST detected an error and displayed numeric error codes. “Symptom-to-FRU Index” on page 41, and then use the Numeric Error Codes table. Power failure. (The power indicator does not go on or stay on.) “Power Systems Checkout” on page 35. Symptoms cannot be recreated. (Intermittent problems.) Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 41. TrackPoint III will not work “TrackPoint III Checkout” on page 34.
1. Make sure that any memory options are fully installed into their connectors. A loose connection can cause an error. 2. Run the diagnostics. See “How to Run Diagnostics” on page 51. 3. If memory problems occur intermittently, use the loop option to repeat the test. 4. FRUs should not be replaced because of a single, un-reproducible failure. Single failures can occur from a variety of reasons that have nothing to do with a hardware defect such as electrostatic discharge or software errors.
Keyboard/Auxiliary Input Device Checkout Disconnect the external keyboard and mouse, then try the internal keyboard. If the internal keyboard works correctly, replace the external keyboard or mouse. If the internal keyboard does not work correctly or an unexpected character appears, make sure that the three flexible cables extending from the keyboard are correctly seated in the connectors on the keyboard card.
does not occur again, recheck the connector. If the problem remains, replace the device, and then the system board. TrackPoint III Checkout The TrackPoint automatically compensates to adjust the pointer sensor. During this process, the pointer moves on the screen automatically for a short time.
Use the following information to test the diskette drive. Attention To use the IBM ThinkPad 365 Advanced Diagnostics Diskette, you must have at least 500KB of free memory. Be sure to read the “README.PO” file on the IBM ThinkPad 365 Advanced Diagnostics Diskette before using the following instructions. 1. Power-off the computer. 2. Insert the IBM ThinkPad 365 Advanced Diagnostics Diskette into drive A. 3. Power-on the computer. 4. Follow the instructions on the screen and proceed to the Main Menu.
6. Remove the memory card and PCMCIA cards and check the power supply. Reinstall one at a time and check the power supply. 7. Disconnect the AC Adapter. Remove the CD-ROM and Audio Card. Reinstall one at a time, connect the AC Adapter and check that power is supplied. If you suspect a power problem, see the appropriate power supply check listed below. “Checking the AC Adapter.” “Checking Operational Charging” on page 37. “Checking the Battery Pack” on page 37.
4. Measure the output voltage of the AC Adapter. 5. If the voltage is still not correct, replace the AC Adapter. Note: An audible noise from the AC Adapter does not always indicate a defective adapter. Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that shows an amber battery status indicator when it is installed in the computer. Perform operational charging.
5. To check the charging circuit, do the following. Plug in the AC Adapter with the battery pack removed, then power-on the computer. 6. Measure the charging voltage between DC/DC terminals 2 (+) and 6 (−). 7. If the voltage is less then +9.0 V dc, replace the DC/DC card. If the voltage is more than +9.0 V dc, the charging circuit is working correctly, replace the battery pack.
Active interrupts (CD-ROM activity, etc.) Events that cause entering of suspend mode: Suspend mode is requested by the Fn key (Fn+F4). The LCD is closed. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, diskette drive, or the AC Adapter is plugged in. The time is specified by Suspend Timer in the setup program (if enabled).
Events that cause entering of hibernation mode: The hibernation mode is requested by the Fn key (Fn+F12). Timer conditions are satisfied in suspend mode. Critical low battery condition. The system first goes into safe suspend mode, then when the battery reaches critical the system goes into the hibernation mode. Event that causes exiting of hibernation mode. The power-on switch is operated.
Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with “General Checkout” on page 30. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined Problems” on page 49. Notes If you have both an error message and an incorrect audio response, diagnose the error message first.
Beep Symptom FRU/Action 1-4-4 Software NMI port failure (only used by EISA BIOS). 1. System Board 2-1-1, 2-1-2, 2-1-3 2-1-4, 2-2-1, 2-2-2 2-2-3, 2-2-4, 2-3-1 2-3-2, 2-3-4, 2-4-1 2-4-2, 2-4-3, 2-4-4 First 64K RAM chip or data line failure on bit x. 1. RAM Memory Board 2. System Board 3-1-2 Master DMA register test in progress or failure. 1. System Board 3-1-3 Master interrupt mask register test in progress or failure. 1. System Board 3-1-4 Slave interrupt mask register test in progress or failure.
Beep Symptom FRU/Action 4-3-2 Programmable interval timer channel 2 test in progress or failure. 1. System Board 4-3-4 Real-time clock test in progress or failure. 1. System Board 4-4-1 Serial port test in progress or failure. 1. System Board 4-4-2 Parallel port test in progress or failure. 1. System Board 4-4-3 Math coprocessor test in progress or failure. 1. Processor Card 2. System Board No Beep Symptoms Symptom/Error FRU/Action No beep during POST but computer works correctly. 1.
Error Messages Error Message/Symptom FRU/Action Bus Timeout NMI, Slot n. Type (S)hut off NMI, (R)eboot, other keys to continue. 1. System Board Configuration for slot n. 1. Run Setup Utility. Diskette drive failure 1. See “Diskette Drive Checkout” on page 34. Diskette drive x failure where x=0 or x=1. 1. See “Diskette Drive Checkout” on page 34. Diskette read failure press F1 to retry boot (or may also say F2 for Setup Utility). 1. Replace diskette with a bootable diskette and retry.
Error Message/Symptom FRU/Action No boot device available press F1 to reboot or press F2 for Setup Utility. 1. Diskette 2. Diskette Drive 3. Hard Disk No boot sector on hard disk. Press F1 to reboot or F2 for Setup Utility. 1. Format the C drive. No fail safe timer NMI 1. System Board No software port NMI 1. System Board No timer tick interrupt 1. System Board Not a boot diskette - press F1 to reboot or F2 for Setup Utility 1. Replace diskette with a bootable diskette.
Error Message/Symptom FRU/Action Unresolved memory parity error Type (S)hut off NMI, (R)eboot, other keys to continue. Parity error occurred. Cause undetermined. 1. System Board 2. SO-DIMM 3. Optional Memory (8MB or 16MB Board) xxxxxh Option ROM checksum failure where xxxxxh is the starting address of the option ROM 1. Power-off, Power-on, Retry 2. Peripheral Card LCD Related Symptoms Important The TFT LCD of the notebook computers contain over 921 000 thin film transistors (TFTs).
Keyboard/TrackPoint Related Symptoms Symptom/Error FRU/Action Keyboard (one or more keys) does not work. 1. Reseat the three keyboard cables. 2. Keyboard 3. Keyboard Card 4. System Board TrackPoint does not work. 1. Go to “TrackPoint III Checkout” on page 34. 2. Keyboard 3. Keyboard Card 4. System Board Pointer moves automatically or does not work correctly. 1. See “TrackPoint III Checkout” on page 34.
Audio Related Symptoms The following are the audio input sources: Line In Mic In System board CD-ROM Audio card Note: Use either a data or music CD to check the audio function. If the audio fails see “Audio Card Checkout” on page 34. Peripheral Device Related Symptoms Symptom/Error FRU/Action External display does not work correctly. 1. See “External Display Self-Test” on page 592. Printer problems. 1. 2. 3. 4. Serial or parallel port device problems. 1. Device 2. Device Cable 3.
Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures below to isolate the failing FRU (do not isolate non-defective FRUs). Verify that all attached devices are supported by the computers. Verify that the power supply being used at the time of the failure is operating correctly. (See “Power Systems Checkout” on page 35.) 1.
Related Service Procedures This section provides information about the following: “System Status Indicators” “I/O Status Indicators” “How to Run Diagnostics” on page 51 “System Key Combinations” on page 57 System Status Indicators The system status indicators show the current computer status in different colors (amber and green). Symbol Color Meaning Blinking green Speaker sounds. Green Battery fully charged. Amber 1 minute or less of battery power left. Green Battery charging.
How to Run Diagnostics The QAPlus/PRO diagnostic program, developed by DiagSoft for IBM, is the primary method of testing the computer. It is unique to the ThinkPad 365 and will not run on other models. You can use it to test the IBM components of the system and some external devices. The amount of time required to test all components depends on the number of components. The more optional adapters and devices you have attached to your system, the longer the testing takes.
Diagnostic Test Programs The diagnostics diskette outline follows: Main Menu: Diagnostics – Quick Check – When selected runs the system quick check diagnostics. Module Tests – When selected displays a menu of the modules you can select to test. Options When selected displays a menu of test preferences, log results, and save script options.
Error Messages Messages generated by the software—the operating system or application programs—generally are text messages, but they also can be numeric. The following are the various error messages. POST beep codes POST error messages Diagnostic error messages Software generated messages Multiple messages Error Message Description POST Beep Codes Sounds emitted from the speaker if POST finds a problem. One beep indicates POST completed successfully.
Using the Diagnostics Test Programs To load the IBM ThinkPad 365 Advanced Diagnostics Diskette, see “Loading the IBM ThinkPad 365 Advanced Diagnostics Diskette” on page 51. The test programs provide tests and utilities for users and service or support professionals to troubleshoot even the most difficult problems. You can maneuver within the test programs by typing the first letter of a menu choice, or using the TrackPoint III pointer.
Viewing the Test Groups As you move the cursor bar up or down in the Module Tests menu, the right hand screen changes to show the attributes, parameters, and the selected tests of the corresponding Test Group. The “DIAMOND” mark indicates a module selected for testing. Module Testing Mode If the Quick Check does not find a problem, or you want to perform in-depth testing, the Module Testing mode provides a method to run individual tests on a single module.
Running All Selected Modules To run all selected test modules: 1. Use the down arrow key (↓) to move the cursor to the last choice, Run All Selected Modules. 2. Press Enter. Note: A “DIAMOND” appears next to your selection. Changing Selected Tests in Test Groups To change selected tests in a Test Group: 1. In the Module Tests Menu, use the up and down arrow keys (↑ and ↓) to move the cursor to your selection. 2. Scroll to the test you want to select or deselect. 3.
System Key Combinations The following table shows the system Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Key Combinations Description Ctrl+Alt+F11 Accesses the system setup screen from any full-screen DOS program. Fn+F2 Displays the fuel gauge. Fn+F3 Standby mode invocation. Fn+F4 Suspend mode invocation.
Product Overview (365C, CD, CS, CSD) The following provides an overview of the ThinkPad 365C, 365CD, 365CS, and 365CSD system features. Feature Description Processor 80486 DX4 75MHz Bus Architecture AT/ISA Bus Memory (Standard) 8MB Memory Board 16MB Memory Board Memory (Optional) 4MB, 8MB, or 16MB SO-DIMM Memory (Maximum) 24MB CMOS RAM 128 Bytes Video 1MB Video RAM TFT or DSTN LCD color, supports from 256 up to 65,536 colors.
Product Overview (365E, ED) The following provides an overview of the ThinkPad 365E and 365ED system features. Feature Description Processor IBM 5x86C 100MHz Bus Architecture AT/ISA Bus Memory (Standard) 8MB Memory Board 16MB Memory Board Memory (Option) 4MB, 8MB, or 16MB SO-DIMM Memory (Maximum) 24MB CMOS RAM 128 Bytes Video 1MB Video RAM TFT or DSTN LCD color, supports from 256 up to 65,536 colors.
FRU Removals and Replacements This section contains information about removals and replacements. The system board is sensitive to, and can be damaged by, electrostatic discharge. Establish personal grounding by touching a ground point with one hand before touching these units. An electrostatic discharge (ESD) strap must be used to establish personal grounding. Do not damage any parts. Only certified, trained personnel should service the computer.
1010 Rear Connector Door Open the door, then push down on the center of the door to remove it. 1015 Foot To replace the foot: Align the foot in the open position with one pivot pin in its hinge in the cover base. Press the other pivot pin into position by rotating the foot as shown.
1020 Battery Pack Disconnect the AC Adapter. Open the computer. Release the keyboard latches and raise the keyboard. Be careful the computer does not fall over backwards as you remove the battery.
1030 SO-DIMM/Memory Board Battery Pack (1020) To remove the optional SO-DIMM, release the latches as shown, then remove the SO-DIMM card.
1040 Hard Disk Drive Battery Pack (1020) Memory Board (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk. Never remove the hard disk drive while the system is operating or is in suspend mode.
1050 Keyboard Unit Battery Pack (1020) 2 Attention During removal and replacement procedures, pay special attention to the LCD Suspend Switch .2/. Be sure the LCD Suspend Switch actuator is properly aligned with the hole in the cover. Procedure continues on the following page.
1. Remove the plastic upper cover as shown. 2. Lift the keyboard and locate the cables as shown. Attention The keyboard cables are fragile and can be damaged. Do not pull on the keyboard cables. Pull on the connectors only. Track Point III Cable Important 66 When replacing the keyboard, check that the three cables are clean, and inserted straight and fully into the connectors. Test all keyboard keys before returning the computer to the customer.
1055 Mylar Cover Note The ThinkPad 365C, CD, CS, and CSD Model mylar cover is not secured with screws and can be easily removed after raising the keyboard. The ThinkPad 365E, ED Model mylar cover is secured with screws. The following procedure is for ThinkPad 365E, ED Models only. Battery Pack (1020) Keyboard Unit (1050) 1. Remove the two screw as shown. 2. Carefully remove the mylar cover.
1060 Processor Card 68 Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) IBM Mobile Systems - ThinkPad HMM Volume 3
1065 LCD Inverter Card Battery Pack (1020) Note Screws shown above are 8 mm long.
1068 LCD Panel Battery Pack (1020) Note Screws shown above are 8 mm long.
1070 LCD Assembly Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) Attention Make note of the location and placement of ground points and tape. Replace tape to its original position. Note Screws shown above are 6 mm long. Note Screws shown above are 8 mm long.
1080 Sound Card Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) Attention During replacement, make sure the microphone (A), speaker (B), and sound card (C) cable connections are correct. 1 2 A B 3 C A C Note Screws shown above are 6 mm long.
1090 CD-ROM Drive Battery Pack (1020) Keyboard (1050) LCD Assembly (1070) Sound Card (1080) Attention During replacement, make sure that all connectors are properly aligned and seated. 1 2 3 Note Screws shown above are 6 mm long.
1100 Diskette Drive Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) Sound Card (1080) Attention During replacement, make sure that all connectors are properly aligned and seated. 1 2 3 Note Screws shown above are 6 mm long.
1110 DC/DC Card Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) Sound Card (1080) Attention During replacement, make sure the DC/DC Card connectors are properly aligned with the system board and fully seated. 1 2 Note Screws shown above are 6 mm long.
1120 Keyboard Card Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) 1. Disconnect all attached cable connectors. 2. Release the locking tab at the right rear of the keyboard card. 3. Remove the keyboard card.
1130 LED/IR Board Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) 2 1 Note Screws shown above are 5 mm long.
1140 System Board Battery Pack (1020) Memory Board (1030) Hard Disk Drive (1040) Keyboard Unit (1050) Mylar Cover (1055) LCD Assembly (1070) Sound Card (1080) Diskette Drive (1100) DC/DC Board (1110) Keyboard Card (1120) LED/IR Board (1130) Attention The system board fits very tightly in the bottom cover. Pay special attention to the PCMCIA eject buttons, audio connectors, and I/O connectors when removing and replacing the system board. 2 1 Note Screws shown above are 6 mm long.
Important If you replace the system board FRU, do the following to update the system setup program. 1. 2. 3. 4. 5. 6. Power-on the computer. Go to a DOS full screen. Press Ctrl+Alt+F11 to access the setup screen. Use the arrow keys to select Personalization. Press Tab to edit. At the Greeting screen, type in the required information. 7. Press F3 to save. 8. Press Esc to access Exiting Setup. 9. Press F4 to save settings and reboot.
1150 PCMCIA Assembly Battery Pack (1020) Memory Board (1030) Hard Disk Drive (1040) Keyboard Unit (1050) LCD (1060) Sound Card (1080) CD-ROM (1090) Diskette Drive (1100) DC/DC Board (1110) Keyboard Card (1120) LED/IR (1130) System Board Assembly (1140) Note Screws shown above are 6 mm long.
Locations System Front View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .15/ .16/ .17/ .18/ .
System Rear View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .
System Board Switch Settings 4 3 2 1 N/A IBM 5X86 DX4-75 3.6V 3.4V 3.
Parts Listing 365C, CD, CS, CSD (2625) 1 1a 1b 1c 1d 2 17 4 4a 3 5 6 16 7 8 15 9 10 14 13 12 11 84 IBM Mobile Systems - ThinkPad HMM Volume 3
System Unit - ThinkPad 365C, CD, CS, CSD Only Important The following FRUs are for ThinkPad 365C, CD, CS, and CSD models only. For ThinkPad 365E and 365ED models, see “Parts Listing 365E, ED (2625)” on page 87. Index FRU 1 LCD Assembly, 10.4-Inch DSTN (LCD Cover Kit, Panel, Inverter, Cable) 1a LCD Cover Kit, 10.4-Inch DSTN 1b LCD Panel, 10.4-Inch DSTN 1c Inverter Board, 10.4-Inch DSTN 1d Cable Assembly, 10.4-Inch DSTN 1 LCD Assembly, 10.
Index FRU Base Assembly (With Parts Kit) - Upper Cover Bracket with Speaker, - Power Switch Knob, Power Bracket, - Support Bracket, Misc. Rubber Parts. - TrackPoint Caps (2), IR Lens Plastic Door/Bezel Package - PCMCIA, I/O, Modem, CD-ROM, FDD - Replicator, Misc. Rubber Parts Flat Plastic Cable Kit - DSTN, TFT, CD-ROM, Internal FDD Replicator Base Assembly Replicator Cable Cover Mini-Replicator Assembly Miscellaneous Parts/Screws Kit - CD-ROM Removal Pin, Washers, Hex Nuts, - Misc.
Parts Listing 365E, ED (2625) 1 1a 1b 1c 1d 2 17 4 4a 3 5 6 16 7 8 15 9 10 14 13 12 11 ThinkPad 365 (2625) 87
System Unit - ThinkPad 365E, 365ED Only Important The following FRUs are for ThinkPad 365E and 365ED models only. For ThinkPad 365C, CD, CS, and CSD models, see “Parts Listing 365C, CD, CS, CSD (2625)” on page 84. Index FRU 1 LCD Assembly, 10.4-Inch DSTN (365E Only) 75H7616 (LCD Cover Kit, Panel, Inverter, Cable) (U.S.-2625, model R6A, W9A) 1 LCD Assembly, 10.4-Inch DSTN (365ED Only) 75H7617 (LCD Cover Kit, Panel, Inverter, Cable) (U.S.-2625, model R6G, W9G) 1a LCD Cover Kit, 10.
Index FRU - External Diskette Drive with Cable (U.S.-2625, model R6G, W9G) - External Diskette Drive 3-Mode (Japan Only) - External Diskette Drive Cable (Japan Only) - CD-ROM (4X) Drive (U.S.-2625, model R6G, W9G) 13 Volume Control Card 14 LED/IR Board 15 DC/DC Board 16 Sound Card (16-Bit) (U.S.-2625, model R6G, W9G) 16 Sound Card (No Audio) (U.S.-2625, model R6A, W9A) 17 Upper Cover (with Screws, Gasket) AC Adapter (35W Universal) AC Adapter (35W Japan Only) AC Power Cord (6-Inch - U.S.
Norwegian Portuguese/Brazil Russian Spanish Swiss French Swiss German Swiss French/German Combination Turkish United Kingdom United States 90 42H3949 42H3950 42H3956 42H3951 42H3953 42H3952 75H7562 42H3954 42H3955 41H9789 IBM Mobile Systems - ThinkPad HMM Volume 3
ThinkPad 365X, 365XD (2625) Read This First . . . . . . . . . . . . . . . . Checkout Guide . . . . . . . . . . . . . . . Memory Checkout . . . . . . . . . . . . . System Board and CPU Card Checkout . . . Keyboard/Auxiliary Input Device Checkout . . TrackPoint III Checkout . . . . . . . . . . Port Replicator Game Port Checkout . . . . Diskette Drive Test . . . . . . . . . . . . Status Indicators Checkout . . . . . . . . . Power Systems Checkout . . . . . . . . . Power Management Features . . . . . . .
1120 CPU Card and System Board Card . . 1130 System Board / PCMCIA Slot Assembly Locations . . . . . . . . . . . . . . . . . . . Front View . . . . . . . . . . . . . . . . Inside View . . . . . . . . . . . . . . . . Bottom View . . . . . . . . . . . . . . . . Rear View . . . . . . . . . . . . . . . . . Power-On Password Jumper Pads . . . . . Parts Listing 365X, 365XD (2625) . . . . . . . Model 365X - Diskette Drive . . . . . . . . Model 365XD - CD-ROM Drive . . . . . . . Common/Option Parts List . . . . . .
Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered.
What to Do First: The servicer must include the following information on the parts exchange form or parts return form that is attached to the returned FRU: 1. 2. 3. 4. 5. 6. 7. 8. 9. Name and phone number of servicer. Date of service. Date when part failed. Date of purchase. Failure symptoms, error codes appearing on display, and beep symptoms. Procedure index and page number in which failing FRU was detected. Failing FRU name and part number. Machine type, model number, and serial number.
If the following symptoms are present, they may indicate damage caused by non-warranted activity: Missing parts may be a symptom of unauthorized service or modification. HDD spindles can become noisy if subjected to excessive force or if the HDD is dropped. I9990303 errors can be caused by exposure to strong magnetic fields. How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure.
Checkout Guide Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation.
Symptoms (Verified) Go to The configuration is not the same as the installed devices. “Checking the Installed Devices List” on page 123. Other symptoms (such as LCD display problems). “Symptom-to-FRU Index” on page 106, and then use the Other Symptoms table. Symptoms cannot be recreated. (Intermittent problems.) Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 106. Memory Checkout DIMM cards are available for increasing memory capacity.
printed on the printer connected to the parallel port. See “Error Log” on page 121 for more information. System Programs in Flash Memory: System setup programs and diagnostic tests are stored in flash memory. Flash Memory Update: A flash memory update is required for the following conditions: New versions of system programs. New features or options are added. To update the flash memory, do the following: 1. Get the appropriate diskette containing the update. 2.
TrackPoint III Checkout If the TrackPoint III will not work, check the configuration in the ThinkPad Features program. If the configuration of the TrackPoint III is disabled, select Enable to enable it. If this does not correct the TrackPoint III problem, continue with the following steps. The TrackPoint III does automatic compensations to adjust the pointer sensor. During this process, the pointer moves on the screen automatically for a short time.
a diskette drive attached through the external diskette drive connector. Warning: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Select the advanced diagnostics mode and select Tool; then select the FDD-1 or FDD-2 icon and press the spacebar. A √ mark appears next to the selected icon. Insert a blank diskette when instructed. 2.
Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when a Port Replicator is used, replace the replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation. If the operational charge does not work, go to “Checking Operational Charging” on page 102. Note There are two types of adapters. The procedure for checking both types is the same. 1.
Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and leave it to return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack.
3. If the voltage is less than +9.6 V dc, the battery pack has been discharged. Recharge the battery pack. If the voltage is still less than +9.6 V dc after recharging, replace the battery. Note If the voltage of the battery pack is 0 V, it is not defective. 4. If the voltage is more than +9.6 V dc, measure the resistance between battery terminals 5 and 6. The resistance must be 4 K to 30 K ohm. If the resistance is not correct, replace the battery pack.
6. Measure the voltage of the backup battery. Refer to the following table for voltages: Wire Voltage (V dc) + +2.5 to +3.7 − Ground If the voltage is correct, replace the system board. If the voltage is not correct, the backup battery has been discharged. Replace the backup battery. If the backup battery discharges quickly after replacement, replace the system board.
Events that cause the computer to enter suspend mode: Suspend mode is requested by the Fn key (Fn+F4). The LCD is closed. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. The battery condition is low. The battery power indicator blinks amber.
Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU did not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also be used to help you decide which FRUs to have available when servicing a computer.
Symptom / Error FRU / Action in Sequence 111 (I/O parity.) 1. Go to “Memory Checkout” on page 97. 2. Port Replicator 3. System Board 158 (HDP was not set even though the supervisor password is set.) 1. Set an HDP for the hard disk drive. 159 (HDP is not set the same as the supervisor password.) 1. Set a correct HDP for the hard disk drive. 161 (Dead battery.) 1. Go to “Checking the Backup Battery” on page 103. 2. Backup Battery 3. System Board 163 (Time and Date were not set.) 1.
Symptom / Error FRU / Action in Sequence 188 (EEPROM CRC #2 error.) 1. Set the system identification using the ThinkPad 750Ce hardware maintenance diskette. 190 (Depleted battery pack was installed when the power was on.) 1. Go to “Checking the Battery Pack” on page 102. 191XX (PM initialization error.) 1. System Board 2. CPU card 195 (The configuration read from the hibernation area does not match the actual configuration.) 1. Check if the configuration was changed.
Symptom / Error FRU / Action in Sequence 601, 6XX (601: Diskette drive or controller error.) 1. Go to “Diskette Drive Test” on page 99. 2. Diskette Drive Assembly 3. Diskette 4. System Board 602 (Diskette read error.) 1. Go to “Diskette Drive Test” on page 99. 2. Diskette 3. Diskette Drive Assembly 604 (Unacceptable ID was read from the diskette drive.) 1. Go to “Diskette Drive Test” on page 99. 2. Diskette Drive Assembly 3. System Board 11XX 1101: Serial_A test failure. 1. Serial Device 2.
Symptom / Error FRU / Action in Sequence 861X (Pointing device error when TrackPoint III is enabled.) 8611 8612 8613 System bus error–I/F between 8042 and IPDC. TrackPoint error. System board or TrackPoint error. I9990301 I9990302 I9990305 I9990301 I9990302 I9990305 Hard disk error. Invalid hard disk boot record. No bootable device. 1. Reseat the keyboard connector. 2. Reseat the keyboard TrackPoint III cable on the keyboard card. See “1070 Keyboard Unit” on page 139. 3. Keyboard 4.
Symptom / Error FRU / Action in Sequence Two short beeps with error codes. POST error. See “Numeric Error Codes” on page 106. Two short beeps with blank screen. System Board No-Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 100. 2. System Board 3. Power sources No beep, power-on indicator on, and a blank LCD during POST. 1. System Board 2.
LCD–Related Symptoms Important The TFT LCD on some models of this computer contains over 1,440,000 thin-film transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of dots satisfies the following condition: The number of missing, discolored, or lighted dots in any background is 21 or more.
Keyboard/TrackPoint III–Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard connector. 2. Reseat the three keyboard cables on the keyboard card. 3. Keyboard 4. Keyboard Card 5. System Board TrackPoint III does not work. 1. Reseat the keyboard connector. 2. Go to “TrackPoint III Checkout” on page 99. 3. Keyboard 4. System Board Pointer moves automatically or does not work correctly. 1. See “TrackPoint III Checkout” on page 99.
Function–Related Symptoms Symptom / Error FRU / Action in Sequence The system will not enter hibernation mode by opening the keyboard. 1. Go to “Hibernation Mode” on page 105 and check whether the computer can enter hibernation mode. 2. Enable hibernation mode using the ThinkPad Features program. 3. Boot an operating system and press Fn+F12. If the computer enters hibernation mode, suspect that the application program is not working properly. 4. CPU Card 5. Initialize the system in Easy-Setup. 6.
Peripheral Device–Related Symptoms Symptom / Error FRU / Action in Sequence External display does not work correctly. 1. See “External Display Self-Test” in “Common Devices Checkout” section. Printer problems. 1. 2. 3. 4. Serial or parallel port device problems. 1. Device 2. Device Cable 3. System Board Run Printer Self-test. Parallel Port Device Cable System Board Infrared–Related Symptoms Symptom / Error FRU / Action in Sequence Unable to communicate using the Infrared (IR) Port. 1.
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative.
Related Service Procedures This section provides information about the following: “Status Indicators” “How to Run the Diagnostics” on page 120 “Diagnostic Error Codes” on page 121 “Error Log” on page 121 “Checking the Installed Devices List” on page 123 “Password Combinations (POP, HDP, PAP)” on page 124 “How to Run a Low-Level Format” on page 124 “PC Test Card LED” on page 124 “Fn Key Combinations” on page 125 “Keyboard/Auxiliary Input Device Checkout” on page 98 Status Indicators The
Symbol Color Meaning .2/ Battery Charging Green Indicates that the battery pack is charging. When the indicator turns off, the battery pack is fully charged. Off Indicates that the battery pack is charged (if the AC Adapter is attached). .3/ Diskette Drive In Use Amber Turns on when data is written to or read from the internal diskette drive. .4/ Hard Disk In-Use Amber Turns on when data is read from or written to the hard disk or internal CD-ROM.
Symbol Color Meaning .8/ Suspend Mode Green When on, indicates the computer is in suspend mode. Blinking Green Indicates that the computer is entering suspend mode or hibernation mode, or the computer is resuming normal operation. .9/ Power On Green Shows that the computer is operational. This indicator turns on when the computer is turned on and the computer is not in suspend mode. .
How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. Note Make sure you have the following tools available before starting the tests: Wrap Plug (P/N 72X8546) for the serial and parallel connector tests. Wrap Plug (P/N 35G4680) for the PCMCIA tests. Scratch diskette for the FDD1 or FDD2 tests. Any data CD for the CD-ROM drive test. 1.
Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors: 1. 2. 3. 4. 5. End the test, if it is running. Press Ctrl+A to select the advanced diagnostic mode. Press Ctrl+E. The error log appears. To exit the screen, select the cancel icon or press Esc. The error log is not saved when the system is powered-off.
Device ID: If an error is detected by the diagnostic tests, a three-digit device ID is displayed. The device ID indicates the suspected device.
FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first, then replace the FRU indicated by the two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. See the referenced page before replacing the FRU.
The FDD-1 icon represents the first drive in the system configuration. Similarly, the FDD-2 icon represents the second drive, attached to the external diskette drive connector or through a Port Replicator. Password Combinations (POP, HDP, PAP) When the power-on password (POP), hard disk password (HDP), and supervisor password (PAP) are used, the following situations may occur: When the POP is the same as the HDP The POP prompt appears, but the HDP prompt does not appear.
Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system.
Product Overview (365X, 365XD) The following table shows an overview of the system features. Feature Description Processor Intel Pentium 100 MHz, 120 MHz, or 133 MHz. Bus Architecture PCI Memory (Standard) 8MB Memory (Option) 8 MB, 16 MB, or 32 MB DIMM card, maximum 40 MB (70ns, 144-pin EDO) CMOS RAM 114 bytes SVGA Video 10.4-inch, 65,536 colors 800×600 pixel TFT color LCD 11.3-inch, 65,536 colors 800×600 pixel TFT color LCD 10.
FRU Removals and Replacements This section contains information about removals and replacements. Do not damage any part. Only certified and trained personnel should service the computer. The arrows in the “Removals and Replacements” section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows are marked in numeric order, in square callouts, to show the correct sequence of removal.
1010 Rear Connector Door Remove the center latch, then remove the rear connector door by flexing it.
1020 Battery Pack Note Be careful that the computer does not fall backward when the battery pack is removed.
1025 Insulator Sheet To access items under the keyboard other than the battery pack, first raise the black insulator sheet as shown in the figures. To access the hard disk drive and DIMM slots, remove the three screws and raise the middle section of the insulator sheet, as shown in the figures. The location of the screws is different according to the model.
Step Screw Location (Quantity) Length .1/ Insulator Sheet (2) M3 x 3 mm .2/ HDD Bracket (1) M2 x 5 mm Note: Make sure you use the correct screws when replacing.
1030 DIMM Card (If Installed) Battery Pack (1020) Lift Insulator Sheet (1025) 3 2 Notch 1 1 132 IBM Mobile Systems - ThinkPad HMM Volume 3
1040 Diskette Drive / CD-ROM Drive Battery Pack (1020) Lift Insulator Sheet (1025) Diskette Drive (Model 365X): Note Release the latch at the left side of the diskette drive, as shown in the figure at .3/, and remove the diskette drive. Step Screw Location (Quantity) Length .1/ Diskette Drive (2) M2 x 5 mm Note: Make sure you use the correct screws when replacing.
CD-ROM Drive (Model 365XD) Warning Remove the CD-ROM drive exactly as shown in the figure. Do not apply any extra force to the CD-ROM drive when removing it. 1 2 3 Step Screw Location (Quantity) Length .1/ CD-ROM Drive (2) M2 x 8 mm Note: Make sure you use the correct screws when replacing.
1045 Base Cover Assembly / Keyboard Latch Battery Pack (1020) Diskette Drive / CD-ROM Drive (1040) Note Push the keyboard latch from the outside of the base cover (.1/), then pull out the latch (.2/). Some pressure might be needed to push the latch. 2 1 When replacing: Assemble the parts as shown below; then replace the latch.
1050 Hard Disk Drive Battery Pack (1020) Lift Insulator Sheet (1025) Warning Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk. Never remove the hard disk drive while the system is operating or is in suspend mode. Notes 1.
1060 Top Cover Battery Pack (1020) 1 2 1 2 Step Screw Location (Quantity) Length .2/ Top Cover (2) M2 x 5 mm Note: Make sure you use the correct screws when replacing.
Note When replacing the top cover, be careful not to damage the resume switch. Ensure that the resume switch extends through the hole, as shown in the figure.
1070 Keyboard Unit Battery Pack (1020) Top Cover (1060) When replacing the keyboard unit, connect the keyboard connector as shown in the figure; then replace the keyboard.
1080 LCD Assembly Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) 1 2 3 4 6 5 Step Screw Location (Quantity) Length .1/ Base Cover (4) M3 x 5 mm .
Step Screw Location (Quantity) Length .3/ LCD Cable (1) M3 x 4 mm Note: Make sure you use the correct screws when replacing.
1085 LCD Panel Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) DSTN LCD Panel 1 2 4 3 2 * * Latches A Latches B Latches A Latches B *Latches only for 11.3-inch LCDs (total 5 latches). Step Screw Location (Quantity) Length .2/ LCD Front Cover (2) M3 x 6 mm Note: Make sure you use the correct screws when replacing.
5 7 5 8 ** 6 **Part only for 10.4-inch LCDs. Step Screw Location (Quantity) Length .5/ LCD Panel (4) M3 x 6 mm Note: Make sure you use the correct screws when replacing.
9 10 12 11 13 14 15 Step Screw Location (Quantity) Length .9/ LCD Cable (1) M3 x 6 mm .11/ Inverter Card (1) ST2.9 x 4.5 mm (10.4-inch LCD) M3 x 6 mm (11.3-inch LCD) .13/ Right Hinge (1) M3 x 6 mm .14/ Hinge (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing.
15 ThinkPad 365X, 365XD (2625) 145
TFT 10.4-inch LCD Panel (A) TFT 10.4 (A) P/N 46H8093 69H7947 82H8039 Note: You can replace the entire 10.4-inch TFT LCD unit (A) with the entire LCD unit (B), or vice versa. But you cannot replace parts of (A) with parts of (B), or vice versa. 1 2 4 3 2 Latches A Latches B Latches A Latches B Step Screw Location (Quantity) Length .2/ LCD Front Cover (2) M3 x 6 mm Note: Make sure you use the correct screws when replacing.
6 8 5 5 6 7 Step Screw Location (Quantity) Length .6/ LCD Panel (4) M3 x 6 mm Note: Make sure you use the correct screws when replacing.
Step Screw Location (Quantity) Length .9/ LCD Cable (1) M3 x 6 mm .11/ Inverter Card (1) ST2.9 x 4.5 mm .13/ Right Hinge (1) M3 x 6 mm .14/ Hinge (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing. When replacing: When replacing the LCD cable, replace the copper tape and gasket top as shown below.
TFT 10.4-inch LCD Panel (B) TFT 10.4 (B) P/N 83H5349 83H5350 Note: You can replace the entire 10.4-inch TFT LCD unit (A) with the entire LCD unit (B), or vice versa. But you cannot replace parts of (A) with parts of (B), or vice versa. 1 2 4 3 2 Latches A Latches B Latches B Latches A Step Screw Location (Quantity) Length .2/ LCD Front Cover (2) M3 x 6 mm Note: Make sure you use the correct screws when replacing.
5 7 5 6 Step Screw Location (Quantity) Length .5/ LCD Panel (4) M3 x 6 mm Note: Make sure you use the correct screws when replacing.
9 11 8 10 12 13 14 Step Screw Location (Quantity) Length .8/ LCD Cable (1) M3 x 6 mm .1ð/ Inverter Card (1) ST2.9 x 4.5 mm .12/ Right Hinge (1) M3 x 6 mm .13/ Hinge (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing.
TFT 11.3-inch LCD Panel 1 2 4 3 2 Latches A Latches B Latches A Latches B Step Screw Location (Quantity) Length .2/ LCD Front Cover (2) M3 x 6 mm Note: Make sure you use the correct screws when replacing.
5 8 5 7 6 Step Screw Location (Quantity) Length .5/ LCD Panel (4) M3 x 6 mm Note: Make sure you use the correct screws when replacing. When replacing: When replacing the LCD panel, glue the rear foam on the rear of the LCD as shown below.
9 10 12 11 13 14 15 Step Screw Location (Quantity) Length .9/ LCD Cable (1) M3 x 6 mm .11/ Inverter Card (1) M3 x 6 mm .13/ Right Hinge (1) M3 x 6 mm .14/ Hinge (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing.
1090 Indicator Card Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) LCD Panel (1085) 1 3 1 2 Step Screw Location (Quantity) Length .2/ Indicator Card (2) M2 x 4 mm Note: Make sure you use the correct screws when replacing.
1100 Volume Switch / Speaker Assembly Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) LCD Panel (1085) Indicator Card (1090) 2 4 1 3 5 Step Screw Location (Quantity) Length .2/ Speaker Assembly (1) M2 x 4 mm .3/ Speaker Assembly (2) M2 x 5 mm Note: Make sure you use the correct screws when replacing.
1110 Keyboard Card / Cable Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) LCD Panel (1085) Indicator Card (1090) 1 3 2 Step Screw Location (Quantity) Length .1/ Keyboard Card (1) M2 x 5 mm Note: Make sure you use the correct screws when replacing.
Note To remove the cable, do steps 6 and 7. When reinstalling the cable, make sure the cable end with the letter P is installed in the system board connector. The end with the letter K should be installed in the keyboard card connector. (The letters should be facing you when you install the cable from the front of the machine.
1120 CPU Card and System Board Card Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) LCD Panel (1085) Indicator Card (1090) Volume Switch / Speaker (1100) Keyboard Card (1110) To remove the system board and CPU Card: 1 2 3 Step Screw Location (Quantity) Length .1/ CPU Card to System Board (1) M2 x 4 mm .
Note The system board fits exactly in place in the base cover. Align the system board carefully when removing or reinstalling. Do not force it. Be careful not to damage the input jacks on the left side of the computer or the PCMCIA slots on the right side of the computer.
To remove the CPU card from the system board: Rear view 1 2 3 4 Connector Be Careful When connecting the CPU card and the system board again, use the procedures exactly as shown in the figures. Make sure that the two CPU card connectors are connected properly. If these connectors are not properly connected, the computer will not work. Step Screw Location (Quantity) Length .1/ System Board (2) M2 x 4 mm .2/ System Board (3) M2 x 4 mm .
1130 System Board / PCMCIA Slot Assembly Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) LCD Panel (1085) Indicator Card (1090) Volume Switch / Speaker (1100) Keyboard Card (1110) CPU Card (1120) Be Careful Connect the CPU card using the procedures exactly as shown in the figures. Make sure that the two CPU card connectors are connected properly.
1 7 5 6 3 2 4 10 Connector 8 9 Step Screw Location (Quantity) Length .2/ System Board (2) M2.5 x 3 mm .3/ System Board (1) M2.5 x 4 mm .4/ System Board (6) Hex Stud .5/ System Board (2) M2 x 4 mm .8/ PCMCIA Slot (2) M2 x 4 mm and M2 nut .9/ PCMCIA Slot (2) M2 x 14 mm Note: Make sure you use the correct screws when replacing.
Locations Front View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .15/ .16/ .17/ .
Inside View .1/ .2/ .3/ .4/ Keyboard Lock Battery Pack Optional Memory Expansion Module CD-ROM Drive (365XD), Diskette Drive (365X) .5/ Mechanical CD-ROM eject (365XD) .6/ CD-ROM Eject Button (365XD), FDD Bezel (365X) .
Bottom View .
Rear View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .
Power-On Password Jumper Pads The power-on password jumper pads are found on the system board near the backup battery, as shown in the figures. 1 2 1. Push out the door at .1/. 2. See “How to Disable the Power-On Password:” on page 95 to cancel the power-on password. Apply the short across the Power-On Password Jumper Pads at .2/. Warning When using a metal tool to short the two jumper pads, make sure the metal tool does not touch any metal parts other than the two jumper pads.
Notes ThinkPad 365X, 365XD (2625) 169
Parts Listing 365X, 365XD (2625) Model 365X - Diskette Drive 170 IBM Mobile Systems - ThinkPad HMM Volume 3
Index 1 2 3 4 5 NS 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 NS NS NS NS System Unit (365X) LCD Panel — See page 174. Top Cover Keyboard — See page 178. Battery Pack Hard Disk Drive (720 MB) Order either of the below 810MB hard drives Hard Disk Drive (810 MB) Hard Disk Drive (810 MB) Hard Disk Drive (1.08 GB) Hard Disk Drive (1.
Model 365XD - CD-ROM Drive 172 IBM Mobile Systems - ThinkPad HMM Volume 3
Index 1 2 3 4 5 NS 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 NS NS NS NS System Unit (365XD) LCD Panel — See page 174. Top Cover Keyboard — See page 178. Battery Pack Hard Disk Drive (720 MB) Order either of the below 810MB hard drives Hard Disk Drive (810 MB) Hard Disk Drive (810 MB) Hard Disk Drive (1.08 GB) Hard Disk Drive (1.
Model 365X/365XD - TFT LCD Panel 7 1 TinkPad IBM 2 3 6 4 5 * * 2 * Parts only for the 11.3-inch TFT.
TFT LCD FRU Parts List 10.4-inch (A) P/N 46H8093 69H7947 82H8039 10.4-inch (B) P/N 83H5349 83H5350 Notes 1. You can distinguish the 10.4-inch TFT LCD unit (A) or (B) by the label sealed on the inside of its hinge cover assembly (1 in the parts list). 2. You can replace the entire 10.4-inch TFT LCD unit (A) with the entire LCD unit (B), or vice versa. But you cannot replace parts of (A) with parts of (B), or vice versa. 3. Model-Gxx contains only 10.4-inch (B) type.
Model 365X/365XD - DSTN LCD Panel 7 1 2 6 4 5 3 * 2 * Part only for the 10.4-inch LCDs.
DSTN LCD FRU Parts List 10.4-inch DSTN LCD Index 1 2 3 4 5 6 7 System Unit Hinge Cover Assembly FDD Hinge Cover Assembly CD-ROM LCD Cover Kit LCD Cable Kit LCD Unit Hinges (Right/Left) — See LCD Misc. Parts Inverter Card Slide Knob — See LCD Misc. Parts 74H0617 74H0618 74H0581 74H0626 74H0620 69H7958 11.3-inch DSTN LCD Index 1 2 3 4 5 6 7 System Unit Hinge Cover Assembly FDD Hinge Cover Assembly CD-ROM LCD Cover Kit LCD Cable Kit LCD Unit Hinges (Right/Left) — See LCD Misc.
Keyboard Unit Arabic Belgian Canadian French Czech Danish Dutch French German Greek Hungary Hebrew Italian Japanese Latin Spanish Norwegian Poland Portuguese Russian Spanish Slovenia /Croatia / Bosnia Swedish / Finnish Swiss Turkish U.K. English U.S.
Common/Option Parts List Miscellaneous Parts Screw Kit Includes (Type) (Quantity): M2 x 4 (Bind Head) (15) M2 x 5 (Pan Head) (11) M2 x 4 with washer (Pan Head) (2) M2 x 8 (Pan Head) (2) M2.5 x 4 (Bind Head) (4) M2.5 x 3 (3.5D Pan Head) (2) M2.5 x 4 with washer (Bind Head) (3) M3 x 3 (Cross Slotted Pan Head) (4) M3 x 4 (Pan Head) (2) M3 x 4 (Flat Head) (4) M3 x 6 (Pan Head) (6) M3 x 6 with washer (Pan Head) (2) Hex Stud M2.5 Short length (6) Screw ST2.9 x 4.
Options Notes: 1. When you replace the AC Adapter with a new one, use the one for the country where the computer is used, even if the computer is from different country. 2. The warranty for the system unit does not apply to all options. 720MB Hard Disk Drive Assembly 810MB Hard Disk Drive Assembly 810MB Hard Disk Drive Assembly 1.08GB Hard Disk Drive Assembly 1.35GB Hard Disk Drive Assembly 2.
Numeric Keypad Belgian Canadian French Danish Dutch French German Greek Hebrew Icelandic Italian Japanese Norwegian Spanish Swedish / Finnish Swiss / French Swiss / German Turkish U.K. English U.S. English 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 95F6316 79F6401 95F5467 95F6315 95F5468 95F5711 95F5715 95F5467 95F5741 95F5741 Black Keypad French German Italian Swedish U.K. English Norway U.S.
Tools Tri-Connector Wrap Plug PC Test Card Screwdriver Kit ThinkPad 750Ce Hardware Maintenance Diskette (This diskette is used for 365X and 365XD also.) 72X8546 35G4703 95F3598 82G3891 Power Cords 1 6 2 7 3 8 4 9 5 10 Warning: Use the power cord certified for your country. 1 2 3 4 5 6 7 8 9 10 182 Colombia, U.S., Venezuela Japan, 2-pin Hong Kong, Singapore, U.K.
ThinkPad 380, 380D, 385, 385D (2635) Read This First . . . . . . . . . . . . . . Checkout Guide . . . . . . . . . . . . . Memory Checkout . . . . . . . . . . . System Board Checkout . . . . . . . . Keyboard/Auxiliary Input Device Checkout TrackPoint III Checkout . . . . . . . . Diskette Drive Test . . . . . . . . . . Status Indicator Checkout . . . . . . . Power Systems Checkout . . . . . . . Port Replicator Checkout . . . . . . . . Power Management Features . . . . . Symptom-to-FRU Index . . . . . . . . .
1150 LCD Misc. Parts . . DSTN LCD Hinges/Latches LCD Cable . . . . . . . Locations . . . . . . . . . . Front View . . . . . . . Rear View . . . . . . . . Bottom View . . . . . . . Parts Listing 380/385 (2635) Common/Option Parts List 184 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered.
What to Do First: The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU: 1. 2. 3. 4. 5. 6. 7. 8. 9.
If the following symptoms are present, they may indicate damage caused by nonwarranted activity: Missing parts may be a symptom of unauthorized service or modification. HDD spindles can become noisy if subjected to excessive force or by being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. :h4/.How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure.
Power Shutdown Switch: The power shutdown switch resets the system regardless of the microcode status and forces the power off. Use this push button to power-off when power is not completely off or the microcode is in a hung state.
Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
Symptoms (Verified) Go to Symptoms cannot be re-created. (Intermittent problems). Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 199. Memory Checkout DIMMs are available for increasing memory capacity. DIMM Displayed Value No DIMM installed 16000KB 8MB 24192KB 16MB 32384KB 32MB 48768KB Memory errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems.
2. Insert the System Program Service Diskette into drive A and power on the computer. 3. Select Update system programs from the menu. System Board Checkout The processing functions are performed by the system board. When a numeric code calls the system board as a FRU, use the following procedure to isolate the problem. 1. Run the system board test to verify the symptom. This test verifies the system board. If no error is detected, return to “Checkout Guide” on page 189. 2.
The following auxiliary input devices are supported for this computer: Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) If any of these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. If the problem is not corrected, replace the device, and then the system board.
FDD-1 represents the built-in diskette drive. FDD-2 represents the external diskette drive attached through the port replicator. Warning: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Go to the advanced diagnostic mode by pressing Ctrl+A from the diagnostic menu. 2. Select FDD-1 or FDD-2 to run the diskette drive test. 3.
Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation. If the operational charge does not work, go to “Checking Operational Charging.” 1.
Checking the Battery Pack 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 4 (−). See the following figure. Terminal Voltage (V dc) / Signal 1 +0 to +13.5 2 N/C 3 Thermal 4 Ground (−) 5 Select 6 A-Ground Note: Signal lines not used in these steps are used for communication between the system and the battery. 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Recharge the battery pack.
4. Measure the voltage of the backup battery. See the following figure. Note: Be careful not to measure the wrong side of the backup battery. Wire Voltage (V dc) Red +2.5 to +3.7 Black Ground If the voltage is correct, replace the system board. If the voltage is not correct, the backup battery has been discharged. Replace the backup battery. If the backup battery discharges quickly after replacement, replace the system board.
Parallel port test with the wrap plug installed on the replicator FDD-2 device test on the failing device with the scratch diskette 10. If diagnostic errors appear, replace the replicator or the external diskette drive. If the problem remains after the replacement, replace the system board. 11. If power problems appear only when you use the replicator, replace the replicator.
The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. The battery condition is low. The battery power indicator blinks orange. Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Features program. Events that cause the computer to exit or resume suspend mode: (Resume) The LCD is opened.
Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU did not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also be used to help you decide which FRUs to have available when servicing a computer.
Symptom / Error FRU / Action in Sequence 173 (Configuration data was lost.) 1. Select OK in the error screen; then set the time and date. 2. Backup battery 3. System board 174 (Configuration error: Perform “Checking the Installed Devices List” on page 213 before changing any FRUs.) 1. Check Device Configuration. 2. Hard disk drive 3. System board 184 (POP check sum error.) 1. Reset the POP (power-on password) in Easy-Setup. 190 (Depleted battery pack was installed when the power was on.) 1.
Symptom / Error FRU / Action in Sequence 601, 6XX (601: Diskette drive or controller error.) 1. Go to “Diskette Drive Test” on page 192. 2. FDD assembly 3. Diskette 4. System board 602 (Diskette read error.) 1. Go to “Diskette Drive Test” on page 192. 2. Diskette 3. FDD assembly 604 (Unacceptable ID was read from the diskette drive.) 1. Go to “Diskette Drive Test” on page 192. 2. FDD assembly 3. System board 11XX 1101: Serial_A test failure. 1. Serial device 2. Communication cable 3.
Symptom / Error FRU / Action in Sequence I9990301 I9990302 I9990305 I9990301: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device. 1. Check that the operating system is installed in the HDD. If not, install the operating system. 2. Reseat the boot device. 3. Check the startup sequence for the correct boot device. 4. Check that the operating system has no failure and is installed correctly. I9990303 (Bank–2 flash ROM check sum error.) 1.
Icon Device ID Suspected Device 002 Memory 050 Display 054 Display 017 Hard disk drive 006 (Internal) diskette drive 066 External diskette drive or FDD Connector of the port replicator 080 PCMCIA 088 External PCMCIA 009 Parallel 011 Serial 215 CD-ROM 103 IR 153 Audio Audio FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. No FRU is assigned to code 00.
reference page before replacing the FRU. The suspected FRU name is also displayed on the screen. The following table shows the FRU code: FRU Code FRU 10 System board 30 Reserved 32 External keyboard 33 External mouse 40 LCD unit 45 External CRT 50 1. Reseat the diskette drive (FDD-1) 2. Diskette drive (FDD-1) 51 1. Reseat the diskette drive (FDD-2) 2. Diskette drive (FDD-2) 60 1. Reseat the hard disk drive 2. Hard disk drive 70 PCMCIA-2 (Replicator) .
Symptom / Error FRU / Action in Sequence Two short beeps with error codes. POST error. See “Numeric Error Codes” on page 199. Two short beeps with blank screen. System board No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 193. 2. System board 3. Subcard 4. Power sources No beep, power-on indicator on, and a blank LCD during POST. 1. System board 2.
Symptom / Error LCD backlight not working LCD too dark LCD brightness cannot be adjusted (TFT) LCD contrast cannot be adjusted (STN) LCD screen unreadable Characters missing pels Screen abnormal Wrong color displayed LCD has extra horizontal or vertical lines displayed. FRU / Action in Sequence 1. Reseat the LCD connectors. 2. LCD unit 3. Subcard 1. See important note for “LCD-Related Symptoms.” 2. Reseat all LCD connectors. 3. LCD unit 4. System board 5.
Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during operation. 1. Go to “Power Systems Checkout” on page 193. 2. Battery pack 3. Remove the battery pack and let it cool for two hours. 4. Subcard 5. Power sources The system will not power-off. (See “Power Shutdown Switch” on page 188.) 1. Press the power shutdown switch. 2. System board Function/Audio-Related Symptoms Symptom / Error The system does not suspend or resume when the LCD is opened or closed.
Peripheral-Device-Related Symptoms Symptom / Error FRU / Action in Sequence External display does not work correctly. 1. See “External Display Self-Test” in “Common Devices Checkout” section. Printer problems. 1. 2. 3. 4. Serial or parallel port device problems. 1. Device 2. Device cable 3. System board Run Printer Self-test. Parallel port device Cable System board Infrared-Related Symptoms Symptom / Error Unable to communicate using the Infrared (IR) Port. FRU / Action in Sequence 1.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing the intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3.
Related Service Procedures This section provides information about the following: “Status Indicators” “How to Run the Diagnostics” on page 212 “Error Log” on page 213 “Checking the Installed Devices List” on page 213 “How to Run a Low-Level Format” on page 213 “PC Test Card LED” on page 214 “Fn Key Combinations” on page 214 “Keyboard/Auxiliary Input Device Checkout” on page 191 Status Indicators The system status indicators show the current computer status in different colors (green and or
Symbol Color Meaning .1/Battery Green Enough battery power remains for operation. Orange Battery pack is charging. Blinking orange Battery pack needs charging. .2/Device Access Orange Data is read from or written to the hard disk drive, FDD, or CD-ROM drive. .3/Numeric Lock Green Numeric keypad on the keyboard is enabled. .4/Caps Lock Green Caps lock mode is enabled. .5/Scroll Lock Green Arrow keys can be used as screen-scroll function key. .6/Suspend Mode Green Suspend mode .
How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. Pressing the Enter key works the same as selecting the OK icon to reply OK. The following tools are required: FDD: Parallel: Serial: PCMCIA: CDROM: Erasable 2HD diskette Wrap plug (P/N 72X8546) Wrap plug (P/N 72X8546) PC Test Card (P/N 35G4703) Any CD (data CD is recommended) 1. Press and hold the F1 key; then power on the computer. Hold the F1 key down until the Easy-Setup screen appears. 2.
Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors: 1. End the test, if it is running. 2. Press Ctrl+A to select the advanced diagnostic mode. 3. Press Esc to exit the &tpad. FRU Connections screen. 4. 5. 6. 7. The keyboard test screen appears. Press Ctrl+Pause to exit the keyboard test screen. Press Ctrl+E. The error log appears.
PC Test Card LED The green LED on the PC test card turns on when the PCMCIA test is running. If the LED does not turn on, check that the card is installed correctly by reseating the card. If it still does not turn on after it is reseated, try using another slot for the test. If the LED still does not turn on and the test fails, replace the FRU shown by the diagnostic error code. Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions.
Product Overview (380, 380D, 385, 385D) The following table shows an overview of the system features. Feature Description Processor Bus Architecture Memory (standard) Memory (option) (One 144-pin DIMM slot) CMOS RAM Video Intel Pentium 150/60 MHz, 256K L2 cache PCI bus 16MB (on the system board) 8MB, 16MB, 32MB non parity DIMM (max. 48MB) 242 bytes 12.1-inch, 64K colors, 800×600 pixel DSTN color LCD 12.1-inch, 256K colors, 800×600 pixel TFT color LCD Diskette Drive 1.
FRU Removals and Replacements This section contains information about removals and replacements. Do not damage any parts. Only certified and trained personnel should service the computer. The arrows in the “Removals and Replacements” section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows are marked in numeric order, in square callouts, to show the correct sequence of removal.
1010 Battery Pack .1/ Turn the computer upside down. Pull up the battery pack latch .2/, push it back .3/, and then pull up the battery pack .4/.
1020 DIMM Card / Backup Battery Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. .
1030 Keyboard Unit Battery Pack (1010) Step Location (Quantity) Length .1/ Base cover (1) M 2.5 x 25mm .2/ Base cover (4) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw. .4/Turn the computer over again.
Note: Pull the keyboard assembly forward a little in step .7/.
1040 CD-ROM/FDD Assembly Battery Pack (1010) Keyboard Unit (1030) Note: Be careful that the computer does not fall backward when the CD-ROM/FDD assembly is removed. Step Location (Quantity) Length .1/.2/ Bracket (2) M 2.5 x 6mm .4/.5/ .6/ Base cover (4) M 2.
Models 380/385 .9/.1ð/: Blank Bezel .11/.12/: FDD Bezel .11/.12/.13/.14/: FDD Step Location (Quantity) Length .9/ Bracket (1) M 2.6 x 4mm .11/ Bracket (1) M 2.6 x 4mm .13/ Bracket (3) M 2.6 x 2.8mm (red) Note: When replacing, make sure you use the correct screw.
Models 380D/385D FDD Step Location (Quantity) Length .9/ Bracket (1) M 2.6 x 4mm .11/ Bracket (3) M 2.6 x 2.8mm (red) Note: When replacing, make sure you use the correct screw.
Models 380D/385D CD-ROM Step Location (Quantity) Length .9/ Bracket (4) M2x 2.4mm w/washer Note: When replacing, make sure you use the correct screw.
1050 Speaker / Microphone Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) .1/.2/.3/: Speaker .4/.5/.6/: Microphone Note: To remove the microphone easily, pull up the upper shield slightly. Step Location (Quantity) Length .5/ System board assembly (2) M 2.6 x 4mm Note: When replacing, make sure you use the correct screw.
1060 Hard Disk Drive Warning Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk. Never remove the hard disk drive while the system is operating or is in suspend mode.
Step Location (Quantity) Length .2/ Base cover (1) M 2.5 x 6mm .5/ Base cover (4) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw.
1070 LCD Unit 228 Battery Pack (1010) Keyboard Unit (1030) IBM Mobile Systems - ThinkPad HMM Volume 3
Step Location (Quantity) Length .2/ Base cover (5) M 2.5 x 6mm .4/ Bracket (1) M 2.5 x 6mm .6/ Hinges, LCD unit (3) M 2.5 x 6mm .7/ LCD cable (1) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw.
When replacing: The following artwork is the reference for replacement.
1080 System Board Assembly Notes: 1. The system unit serial number must be restored when the system board is replaced. To restore the system unit serial number, select the option “Set system identification” on the maintenance diskette. The flash ROM on the system board contains the vital product data (VPD)—that is, the system unit serial number, system board system number, and other computer-unique data. 2. Do not power off the computer when restoring the VPD.
1080 System Board Assembly (Continued) Note As the PCMCIA eject buttons are sticking out, pull the buttons out slightly and fold them to the right; then push up the system board assembly from the bottom when removing the system board assembly. Step Location (Quantity) Length .4/ System board assembly (2) M 2.5 x 6mm .5/ Base cover (1) Special screw Note: When replacing, make sure you use the correct screw.
1090 Sub Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) Step Location (Quantity) Length .1/ Upper shield (3) M 2.5 x 6mm .2/ Upper shield (1) M 2.5 x 8mm Note: When replacing, make sure you use the correct screw.
1100 PCMCIA Slot 234 Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) IBM Mobile Systems - ThinkPad HMM Volume 3
Step Location (Quantity) Length .1/ Upper shield (3) M 2.5 x 6mm .2/ Upper shield (1) M 2.5 x 8mm .5/ Lower shield (6) M 2.5 x 6mm .6/ Lower shield (6) Stud screw .8/ PCMCIA assembly (2) M2x 16mm Note: When replacing, make sure you use the correct screw.
1110 Fan 236 Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) IBM Mobile Systems - ThinkPad HMM Volume 3
1110 Fan (Continued) Notes: 1. Be careful not to touch the rotor and blade of the fan when assembling or disassembling. 2. Fix the fan cable on the air duct by using the cable holder when replacing. Step Location (Quantity) Length .1/ Upper shield (3) M 2.5 x 6mm .2/ Upper shield (1) M 2.5 x 8mm .5/ Fan (2) M2x 6mm Note: When replacing, make sure you use the correct screw.
1120 LCD Front Cover 238 Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) IBM Mobile Systems - ThinkPad HMM Volume 3
1120 LCD Front Cover (Continued) Note The LCD front cover has several latches. Release the latches as shown. Step Location (Quantity) Length .1/ LCD front cover (2) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw.
1130 LCD Panel Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (1120) DSTN LCD Panel Note: In step .4/, lift the LCD panel a little to disconnect the flexible cable in step .5/. Step Location (Quantity) Length .1/ LCD panel (4) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw.
TFT LCD Panel Type 1 ThinkPad 380, 380D, 385, 385D (2635) 241
Type 2 Step Location (Quantity) Length .1/ LCD panel (4) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw.
1140 LCD Inverter Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (1120) LCD Panel (1130) DSTN LCD Step Location (Quantity) Length .1/ LCD inverter card (1) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw. TFT LCD (Type 2 only) Step Location (Quantity) Length .2/ LCD inverter card (2) M 2.0 x 3.7mm Note: When replacing, make sure you use the correct screw.
1150 LCD Misc. Parts Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (1120) LCD Panel (1130) LCD Inverter Card (1140) DSTN LCD Hinges/Latches .1/.2/.3/.4/: Hinges .5/.6/: Latches Step Location (Quantity) Length .1/ LCD hinge (3) M2.5x6mm .3/ LCD hinge (2) M2.5x6mm Note: When replacing, make sure you use the correct screw.
TFT LCD: This artwork shows the TFT type 1 LCD. For the type 2, do the same procedure. .1/.2/.3/.4/: Hinges .5/.6/: Latches Step Location (Quantity) Length .1/ LCD hinge (3) M 2.5 x 6mm .3/ LCD hinge (2) M 2.5 x 6mm Note: When replacing, make sure you use the correct screw.
When replacing: Replace the LCD miscellaneous parts as follows: 246 IBM Mobile Systems - ThinkPad HMM Volume 3
LCD Cable DSTN LCD ThinkPad 380, 380D, 385, 385D (2635) 247
TFT LCD 248 IBM Mobile Systems - ThinkPad HMM Volume 3
Locations Front View .1/ LCD latch .2/ Contrast control (DSTN model) Brightness control (TFT model) .3/ Headphone jack .4/ Microphone/line-in jack .5/ Volume control .6/ Diskette drive .7/ Diskette eject button .8/ CD-ROM drive .9/ CD-ROM eject button .1ð/ CD-ROM emergency eject hole .11/ TrackPoint III .12/ Built-in speaker .13/ Palm rest .14/ Built-in microphone .15/ Fn Key .16/ Keyboard .17/ Fan louver .18/ Status indicator .
Rear View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .
Bottom View .1/ .2/ .3/ .4/ .5/ .6/ .
Parts Listing 380/385 (2635) 252 IBM Mobile Systems - ThinkPad HMM Volume 3
Index 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 System Unit LCD Assembly (see LCD FRU section) Keyboard Assembly (see Keyboard) Subcard HDD Bracket Hard Disk Drive (1.08 GB) Hard Disk Drive (1.4 GB) Hard Disk Drive (2.1 GB) System Board (150MHz-P54C) System Board (150MHz-P55C) Audio Jack Holder (see Misc. Parts) Lower Shield Case Backup Battery Power Switch Knob (see Misc.
LCD FRU (DSTN) 1 2 3 4 5 254 LCD LCD LCD LCD LCD Cover Inverter Cable Hinge Panel(12.
LCD FRU (TFT) Type 1 1 2 3 4 5 LCD LCD LCD LCD LCD Cover Panel (12.1" TFT) Cable Hinge Lens (see Misc. Parts) LCD Misc.
Type 2 1 2 3 4 5 6 LCD LCD LCD LCD LCD LCD Cover Panel (12.1" TFT) Cable Inverter Hinge Lens (see Misc. Parts) LCD Misc.
Keyboard Arabic Belgian Canadian French Czech Danish Dutch French German Greek Hebrew Hungarian Italian Japanese Korean Latin Spanish Norwegian Poland Portuguese Russian Slovakian Slovenian Spanish Swedish / Finnish Swiss Turkish Chinese Thai U.K. English U.S.
Common/Option Parts List Miscellaneous Parts Misc. Parts Include the following: Support structure Air Duct Audio Jack Holder Power Switch Knob LCD GNG Holder, Lower 73H9937 Screw Kits Include the following: Hex Stud, D-Sub (6) M2 x 2.4, Pan head (4) M2 x 6, Pan head (2) M2.5 x 6, Bind head (60) M2.5 x 8, Bind head (1) M2.5 x 25, Bind head (1) M2.5 Special (1) M2.6 x 4, Bind head (1) M2.6 x 2.8, Bind head (3) M3 x 3, Bind head (4) 83H6522 Options Notes: 1.
Numeric Keypad Belgian Canadian French Danish Dutch French German Greek Hebrew Icelandic Italian Japanese Norwegian Spanish Swedish / Finnish Swiss / French Swiss / German Turkish U.K. English U.S. English 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 95F6316 79F6401 95F5467 95F6315 95F5468 95F5711 95F5715 95F5467 95F5741 95F5741 Black Keypad French German Italian Norwegian Swedish U.K. English U.S.
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number Used in These Countries 13H5264 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Thailand, Trinidad (West Indies), United S
IBM Power Cord Part Number Used in These Countries 13H5270 Austria, Belgium, Bulgaria, Chile, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Israel, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey, former Yugoslavia 13H5273 Japan 13H5276 Argentina, Australia, New Zealand, Papua New Guinea, Paraguay, Uruguay 13H5279 Bangladesh, Pakistan, South Africa, Sri Lanka For 3-pin power cords: Important The
IBM Power Cord Part Number Used in These Countries 76H3524 Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai, Fiji, Hong Kong, India, Ireland, Kenya, Kuwait, Macao, Malaysia, Nigeria, Oman, People's Republic of China, Qatar, Singapore, United Kingdom 76H3526 Japan 76H3528 Switzerland, Liechtenstein 76H3530 Chile, Italy, Ethiopia, Libya 76H3532 Israel 76H3535 Korea 76H4866 Thailand 262 IBM Mobile Systems - ThinkPad HMM Volume 3
ThinkPad 560 (2640) Read This First . . . . . . . . . . . . . . Checkout Guide . . . . . . . . . . . . . Memory Checkout . . . . . . . . . . . System Board Checkout . . . . . . . . Keyboard/Auxiliary Input Device Checkout TrackPoint III Checkout . . . . . . . . Diskette Drive Test . . . . . . . . . . Status Indicator Checkout . . . . . . . Power Systems Checkout . . . . . . . Port Replicator Checkout . . . . . . . . Power Management Features . . . . . Symptom-to-FRU Index . . . . . . . . . .
Front View . . . . Bottom View . . . . Rear View . . . . . Parts Listing 560 (2640) LCD FRU (DSTN) . LCD FRU (TFT) . . Keyboard . . . . . Common/Option Parts 264 . . . . . . . . . . . . . . List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered.
What to Do First: The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU. 1. 2. 3. 4. 5. 6. 7. 8. 9. Name and phone number of servicer. Date of service. Date when part failed. Date of purchase. Failure symptoms, error codes appearing on display, and beep symptoms. Procedure index and page number in which failing FRU was detected. Failing FRU name and part number. Machine type, model number, and serial number.
If the following symptoms are present, they may indicate damage caused by non-warranted activity: Missing parts may be a symptom of unauthorized service or modification. HDD spindles can become noisy if subjected to excessive force or by being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. How to Disable the Power-On Password Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this this procedure.
Checkout Guide Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation.
Symptoms (Verified) Go to Other symptoms (such as LCD display problems). “Symptom-to-FRU Index” on page 279, and then use the Other Symptoms table. Symptoms cannot be recreated. (Intermittent problems.) Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 279. Memory Checkout DIMM cards are available for increasing memory capacity.
Flash Memory Update: A flash memory update is required for the following conditions: New versions of system programs. New features or options are added. To update the flash memory, do the following: 1. Get the appropriate diskette containing the update. 2. Insert the System Program Service Diskette into drive A and power on the computer. 3. Select Update system programs from the menu. System Board Checkout The processing functions are performed by the system board.
Replace the system board. The following auxiliary input devices are supported for this computer. Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) If any of the above devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not occur again, recheck the connector. If the problem is not corrected, replace the device, and then the system board.
FDD-1 represents external diskette drive attached through the external diskette drive connector. FDD-2 represents the port replicator. Warning: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Select the advanced diagnostics mode and select Tool; then select the FDD-1 or FDD-2 icon and press the spacebar. A √ mark appears next to the selected icon.
“Checking the Backup Battery” on page 275. Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation. If the operational charge does not work, go to “Checking Operational Charging.” 1.
Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and leave it to return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. Checking the Battery Pack: Battery charging will not start until the Fuel-Gauge shows that less than 95% of the total power remains; with this condition the battery pack will charge to 100% of its capacity.
4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board. Checking the Backup Battery 1. Power off the computer and unplug the AC Adapter from the computer. 2. Turn the computer upside down. 3. Remove the DIMM cover and backup battery (see “1010 Backup Battery” on page 298). 4.
5. Reconnect the failing device directly to the computer. (If another device already connected to the computer, remove it first.) 6. Go to the “How to Run the Diagnostics” on page 292 and run the diagnostics. 7. If the advanced diagnostic device test does not find an error, suspect a problem with the port replicator of the system expansion bus. 8. Power off the computer and reconnect the port replicator. 9.
Notes 1. In the ThinkPad Features Program, the computer can be set to “Will not suspend even if LCD is closed.” 2. When the computer is powered with ac power and is used with one of the communication PC cards, the computer enters standby mode; the PC card and application program remain active. 3. The computer cannot enter suspend mode while a communication link is running. Events that cause the computer to enter suspend mode: Suspend mode is requested by the Fn key (Fn+F4). The LCD is closed.
The PS2 HIBernation command is set in the ThinkPad Features program. Event that causes the computer to exit hibernation mode. The power-on switch is operated. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation.
Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note Perform the FRU replacement or actions in the sequence shown in the “FRU/Action” columns. If a FRU does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also be used to help you decide which FRUs to have available when servicing a computer.
Symptom / Error FRU / Action in Sequence 110 (Planar parity.) 1. Go to “Memory Checkout” on page 269. 2. DIMM Card 3. The computer is attached to the expansion unit. 4. System Board 111 (I/O parity.) 1. Go to “Memory Checkout” on page 269. 2. System Board 161 (Dead battery.) 1. Go to “Checking the Backup Battery” on page 275. 2. Backup Battery 3. System Board 163 (Time and Date was not set.) 1. Reseat the keyboard connector on the system board. 2. Set Time and Date. 3.
Symptom / Error FRU / Action in Sequence 196 (Read error occurred in the hibernation area of the HDD.) 1. Run the hard disk drive test. 2. Hard Disk Drive 1XX 1. System Board 2XX 201: Memory data error. 202: Memory line error 00–15. 203: Memory line error 16–23. 205: Memory test failure on on-board memory. 221: ROM to RAM remap error. 1. Go to “Memory Checkout” on page 269. 2. DIMM Card 3. System Board 301, 303, 304, 305, 3XX (301: Keyboard error.) 1.
Symptom / Error 17XX 1701: Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. FRU / Action in Sequence 1. Hard Disk Drive 2. System Board 24XX (2401: System board video error.) 1. System Board 808X 1. PCMCIA Slot Assembly 2. PCMCIA Device 3. System Board 8081: PCMCIA presence test failure. (PCMCIA revision number also checked.) 8082: PCMCIA register test failure. 860X (Pointing device error when TrackPoint III is disabled.) 1. External Mouse 2.
Symptom / Error FRU / Action in Sequence Other codes not listed above 1. Go to “Undetermined Problems” on page 290. Diagnostic Error Codes If an error is detected, the following appears: Large X on the left side of the device icon.
Icon Device ID Suspected Device 050 Display 017 Hard Disk Drive 006 External Diskette Drive or FDD Connector of the computer 066 External Diskette Drive or FDD Connector of the port replicator 080 PCMCIA 009 Parallel 011, 012 Serial 103 IR 150 Audio (ESS) Display HDD 1 FDD-1 2 FDD-2 PCMCIA Parallel Serial Infrared Audio FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs.
FRU Code FRU 50 1. Reseat the Diskette Drive (FDD-1) 2. Diskette Drive (FDD-1) 51 1. Reseat the Diskette Drive (FDD-2) 2. Diskette Drive (FDD-2) 60 1. Reseat the Hard Disk Drive 2. Hard Disk Drive 72 PCMCIA Slot Assembly If the problem still remains after replacement of the FRUs, go to “Undetermined Problems” on page 290. Beep Symptoms Symptom / Error FRU / Action in Sequence Continuous beeps. System Board One beep and a blank, unreadable, or flashing LCD. 1. Reseat the LCD connector. 2.
No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and a blank LCD during POST. 1. Go to “Power Systems Checkout” on page 272. 2. System Board 3. Power sources No beep, power-on indicator on, and a blank LCD during POST. 1. System Board No beep, power-on indicator on, and a blinking cursor only during POST. 1. System Board No beep during POST but system runs correctly. 1. Turn the volume up and check the speaker. 2. Speaker 3.
Symptom / Error FRU / Action in Sequence LCD has extra horizontal or vertical lines displayed. LCD Assembly Keyboard/TrackPoint III-Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard cable on the system board. 2. Keyboard 3. System Board TrackPoint III does not work. 1. Reseat the keyboard cable on the system board. 2. Go to “TrackPoint III Checkout” on page 271. 3. Keyboard 4.
Function-Related Symptoms Symptom / Error The system will not suspend or resume by opening or closing the LCD. FRU / Action in Sequence 1. Go to “Suspend Mode” on page 276, and check that the computer can enter suspend mode. 2. Boot an operating system and press Fn+F4. If the computer enters suspend mode, suspect that the application program is not working properly. 3. LCD Assembly 4. System Board Battery Fuel-Gauge does not go higher than 90%.
Infrared-Related Symptoms Symptom / Error FRU / Action in Sequence Unable to communicate using the Infrared (IR) Port. 1. Make sure the setup for the IR is correct. 2. Make sure there are no fluorescent lights near the computer. The computer may receive optical noise from the fluorescent light. 3. Run the advanced diagnostic test. If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code.
Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures below to isolate the failing FRU (do not isolate non-defective FRUs). Verify that all attached devices are supported by the computer. Verify that the power supply being used at the time of the failure is operating correctly. (See “Power Systems Checkout” on page 272.) 1.
Related Service Procedures This section provides information about the following: “Status Indicators” “How to Run the Diagnostics” on page 292 “Error Log” on page 293 “Checking the Installed Devices List” on page 293 “How to Run a Low-Level Format” on page 294 “PC Test Card LED” on page 294 “Fn Key Combinations” on page 295 “Keyboard/Auxiliary Input Device Checkout” on page 270 Status Indicators The system status indicators show the current computer status in different colors (green, yello
Symbol Color Meaning .1/Battery Green Battery fully charged Orange Battery charging Blinking orange Battery needs charging .2/Hard Disk In Use Orange Data is read from or written to the hard disk drive. .3/Numeric Lock Green Numeric keypad on the keyboard is enabled. Green Caps lock mode is enabled. .5/Scroll Lock Green Arrow keys can be used as screen-scroll function key. .6/Suspend Mode Green Suspend mode Blinking Green Entering suspend mode .7/Power On Green Power on 1 .
7. Select Tool to install the tools. 8. Select a device, press the Spacebar and install the tool. Multiple devices can be selected by repeating this step. 9. 10. 11. 12. A √ mark appears beside the selected devices. Select OK and press Enter if the selection is OK. Select a device and press Enter to start the tests. Select Test All to test all devices. Select Loop Test to run the tests in a repeated loop. A loop option menu appears in which a device loop or all-device loop can be selected.
The FDD-1 icon represent the first drive in the system configuration for each type of device. For ThinkPad 560, FDD-1 represents an external diskette drive attached through the external diskette drive connector. Similarly, the FDD-2 icon represent the second drive, usually attached through a port replicator. How to Run a Low-Level Format Do the following to format the hard disk. Warning: Make sure the drive address to be formatted is correct. This procedure will erase all information on the disk. 1.
Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system.
Product Overview (560) The following table shows an overview of the system features. Feature Processor Bus Architecture Memory (Standard) Memory (Option) CMOS RAM VGA Video Description Intel Pentium 100 MHz Intel Pentium 120 MHz Intel Pentium 133 MHz PCI Bus 8MB (on the system board) 114 Bytes Diskette Drive (External) Hard Disk Drive 8MB, 16MB, 32MB DIMM card (max. 40MB) 11.3-inch, 256 colors, 800×600 pixel DSTN color LCD 12.
FRU Removals and Replacements This section contains information about removals and replacements. Do not damage any part. Only certified and trained personnel should service the computer. The arrows in the “Removals and Replacements” section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows are marked in numeric order, in square callouts, to show the correct sequence of removal.
1010 Backup Battery Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Turn the computer upside down.
1020 DIMM Card (If installed) Turn the computer upside down. 1 2 5 4 3 3 Step Location (Quantity) Length .1/ DIMM Cover (1) 6 mm Note: Make sure you use the correct screw.
1030 Battery Pack Turn the computer upside down.
1040 Frame Battery Pack (1030) 2 1 2 6 Step Location (Quantity) Length .1/ Base Cover (2) 12 mm .2/ Base Cover (6) 6 mm Note: Make sure you use the correct screw.
Frame Keyboard 7 7 6 6 Note 1. Be careful not to remove the Esc key when you remove the frame. If Esc key is removed, replace the key as shown. 2 Esc 1 1 F1 F2 2. When replacing the frame, check whether the click buttons of the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons do not work.
1050 Keyboard Unit Battery Pack (1030) Step Location (Quantity) Length .1/ Base Cover (2) 12 mm .2/ Base Cover (12) 6 mm Note: Make sure you use the correct screw. Note When replacing the frame, first replace the middle four screws that shown in black in the figure; then check whether the click buttons of the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons do not work.
3 5 4 Frame Keyboard 7 7 6 6 304 IBM Mobile Systems - ThinkPad HMM Volume 3
Note Be careful not to remove the Esc key when you remove the frame. If Esc key is removed, replace the key as shown.
306 IBM Mobile Systems - ThinkPad HMM Volume 3
1060 LCD Assembly Battery Pack (1030) Keyboard Unit (1050) Step Location (Quantity) Length .1/ Base Cover (2) 4 mm .2/ LCD Assembly (2) 6 mm .3/ LCD Cable (1) 4 mm Note: Make sure you use the correct screw.
1070 Speaker Battery Pack (1030) Keyboard Unit (1050) 2 1 308 IBM Mobile Systems - ThinkPad HMM Volume 3
1080 Hard Disk Drive Warning Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk. Never remove the hard disk drive while the system is operating or is in suspend mode. Note Remove the hard disk drive exactly as shown in the figure.
1090 PCMCIA Slot Assembly Battery Pack (1030) Keyboard Unit (1050) Note Before removing and replacing the PCMCIA slot assembly, make sure that the PCMCIA cards are removed and the eject levers are not sticking out. 1 2 3 Step Location (Quantity) Length .1/ PCMCIA Slot Assembly (4) 6 mm Note: Make sure you use the correct screw.
1100 System Board DIMM Card (If installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) Speaker (1070) Hard Disk Drive (1080) PCMCIA Slot Assembly (1090) Notes The system unit serial number must be restored when the system board is replaced. To restore the system unit serial number, select the option “Set system identification” on the maintenance diskette.
When replacing 3 4 5 Step Location (Quantity) Length .4/ System Board (2) 4 mm Note: Make sure you use the correct screw.
1120 LCD Front Cover Important The LCD for the notebook computer contains over 921,000 thin-film transistors (TFTs). A small number of missing, discolored, or constantly lighted dots is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more.
Notes: 1. For the TFT LCD, the slide knob is one in step .4/. 2. The LCD front cover has several latches. Release the latches as shown. Step Location (Quantity) Length .2/ LCD Front Cover (3) M 2.
1130 LCD Panel LCD Front Cover (1110) DSTN Panel Step Location (Quantity) Length .1/ LCD Panel (4) M 2.5 x 6mm, Flat head When replacing: Connect the LCD connector to the inverter card by lining them up straight.
TFT Panel Step Location (Quantity) Length .1/ LCD Panel (4) M 2.5 x 6mm, Flat head Notes: There are two types of rear covers for the ThinkPad 560 TFT LCD unit. Make sure which type you have and follow the relevant information. 1. If there are bosses on the rear cover, put each boss into each hole of the LCD panel assembly. 2. If there are no bosses on the rear cover, assemble the panel as shown in the following figure.
ThinkPad 560 (2640) 317
1140 Inverter Card (DSTN only) LCD Front Cover (1120) LCD Panel (1130) Step Location (Quantity) Length .1/ Hinges (1) M 2.
1150 LCD Cable / Hinges DIMM Card (If installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) file LCD Front Cover (1120) LCD Panel (1130) Inverter Card (DSTN only)(1140) DSTN .1/.2/: LCD cable .3/.4/: Hinges Step Location (Quantity) Length .1/ LCD Cable (2) M 2.5 x 6mm, Flat head .3/ Hinges (3) M 2.
TFT .1/.2/: LCD cable .3/.4/: Hinges When replacing: See the following figure when replacing the LCD cable. Step Location (Quantity) Length .1/ LCD Cable (2) M 2.5 x 6mm, Flat head .3/ Hinges (3) M 2.
Locations Front View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .
Bottom View .1/ .2/ .3/ .4/ .
Rear View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .
Notes 324 IBM Mobile Systems - ThinkPad HMM Volume 3
Parts Listing 560 (2640) ThinkPad 560 (2640) 325
Index 1 2 3 4 5 6 7 8 9 10 10a 11 12 13 14 15 16 17 18 19 20 21 System Unit LCD Assembly (11.3 DSTN) 20H4267 (U.S.-2640, model 1xx, 3xx, 5xx) LCD Assembly (12.1 TFT) 12J1600 (U.S.-2640, model 2xx, Exx, Fxx) Frame 10L2028 Keyboard (see keyboard section) TrackPoint III 84G6536 Speaker 46H4133 EMI Bracket I/O 46H4149 System Board (100 MHz) 05K4302 (U.S.-2640, model 5xx) System Board (120 MHz) 05K4303 (U.S.-2640, model Exx) System Board (133 MHz) 05K4304 (U.S.
LCD FRU (DSTN) Index 1 2 3 4 5 6 7 8 9 System Unit LCD Front Cover Control Knob LCD Panel (Order LCD Assembly) Spacer Inverter Card Shield Sheet LCD Cable Hinges LCD Rear Cover Screw Cover Screw 20H4265 46H4158 N/A 46H4159 46H4152 46H4157 46H4156 46H4155 46H4153 66G5046 46H4160 ThinkPad 560 (2640) 327
LCD FRU (TFT) Index 1 2 3 4 5 6 7 System Unit LCD Front Cover Control Knob LCD Panel (Order LCD Assembly) Shield Sheet LCD Cable Hinges LCD Rear Cover Inverter Card Screw Cover Screw 328 05K4603 11J9664 N/A 46H4165 46H4164 11J9663 46H4161 82H5509 66G5046 46H3939 IBM Mobile Systems - ThinkPad HMM Volume 3
Keyboard Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese Korean Latin Spanish Norwegian Portuguese Russian Spanish Swedish / Finnish Swiss Turkish U.K. English U.S.
Common/Option Parts List Miscellaneous Parts Screw Kit (Includes the following:) M2 x 3 Screw (1) M2.5 x 4, black (5) M2.5 x 6, black (19) M2.5 x 12, black (2) M3 x 3 (2) Hex Stud (6) 46H4143 Options Notes: 1. When you replace the AC Adapter with a new one, use the one for the country you are in even if the computer is from different country. 2. The warranty for the system unit does not apply to all options. Headset 1.
Numeric Keypad Belgian Canadian French Danish Dutch French German Greek Hebrew Icelandic Italian Japanese Norwegian Spanish Swedish / Finnish Swiss / French Swiss / German Turkish U.K. English U.S. English 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 95F6316 79F6401 95F5467 95F6315 95F5468 95F5711 95F5715 95F5467 95F5741 95F5741 Black Keypad French German Italian Swedish U.K. English Norway U.S.
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number Used in These Countries 13H5264 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Thailand, Trinidad (West Indies), United States
For 3-pin power cords: Note The grounded adapter is required for full MPRII compliance.
For 3-pin slim power cords: IBM Power Cord P/N Used in These Countries 76H3514 Argentina, Australia, Papua New Guinea, New Zealand, Paraguay, Uruguay 76H3516 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela 76H3518 Austria,
ThinkPad 760 (9546, 9547) Read This First . . . . . . . . . . . . . . . . Checkout Guide . . . . . . . . . . . . . . . Memory Checkout . . . . . . . . . . . . . System Board and CPU Card Checkout . . . Keyboard and Auxiliary Input Device Checkout DSP Card Checkout . . . . . . . . . . . . Audio (ESS) Card Checkout . . . . . . . . TrackPoint III Checkout . . . . . . . . . . Fan Checkout (Models 760XL/760XD) . . . Game Port Checkout . . . . . . . . . . . . Diskette Drive Test . . . . . . . . . . . .
1030 Battery Pack . . . . . . . . . . . . . 1040 Hard Disk Drive . . . . . . . . . . . . 1050 DIMM . . . . . . . . . . . . . . . . . 1060 Top Cover . . . . . . . . . . . . . . 1070 Keyboard Unit . . . . . . . . . . . . . 1080 LCD Unit . . . . . . . . . . . . . . . 1090 Front IR . . . . . . . . . . . . . . . . 1095 Rear IR . . . . . . . . . . . . . . . . 1100 System Board Assembly . . . . . . . . 1125 Upper Shield . . . . . . . . . . . . . 1110 Video Card/Fan (Model Unique) . . . .
8010 LCD Cover . . . . . . . . . . . . . 8020 LCD Panel . . . . . . . . . . . . . 8030 Interface Cable Assembly, Hinges . . LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N 46H5723) . . . . . . . . . . . . . . . . . . 9010 LCD Cover . . . . . . . . . . . . . 9020 LCD Panel . . . . . . . . . . . . . 9030 Interface Cable Assembly, Hinges . . Locations . . . . . . . . . . . . . . . . . . . Front View . . . . . . . . . . . . . . . . Rear View . . . . . . . . . . . . . . . . . Inside View . . . . . . . . . . . . . . .
Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered.
What to Do First: The servicer must include the following in the parts exchange form or part return form that is attached to the returned FRU: 1. 2. 3. 4. 5. 6. 7. 8. 9.
If the following symptoms are present, they may indicate damage caused by nonwarranted activity: Missing parts may be a symptom of unauthorized service or modification. HDD spindles can become noisy if subjected to excessive force or by being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure.
Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
Symptoms (Verified) Go to Symptoms cannot be re-created. (Intermittent problems.) Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 359. Memory Checkout DIMMs are available for increasing memory capacity. Note: Models 760XL and 760XD have a dip switch on the DIMM adapter card. When a 64MB 2-bank DIMM is installed, the dip switch is located to the left (see Case 2), and the base memory (8MB) on the DIMM adapter card is disabled.
Models 760C/760CD/760L/760LD DIMM Displayed Value 0MB 7808KB 8MB 16000KB 12MB 20096KB 16MB 24192KB 20MB 28288KB 24MB 32384KB 28MB 36480KB 32MB 40576KB Models 760E/760ED/760EL/760ELD/760XL/760XD Displayed Value DIMM Base Memory 8MB Base Memory 16MB 0MB 7808KB 16000KB 8MB 16000KB 24192KB 16MB 24192KB 32384KB 24MB 32384KB 40576KB 32MB 40576KB 48768KB 40MB 48768KB 56960KB 48MB 56960KB 65152KB 64MB 73344KB 81536KB ThinkPad 760 (9546, 9547) 343
Memory errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems: Note: Make sure that the DIMM adapter card is fully installed into the connector. A loose connection can cause an error. 1. Power-off the computer and remove the DIMM adapter card from its slot (if installed). 2. Press and hold the F1 key; then power-on the computer. Hold the F1 key down until the Easy-Setup screen appears. 3. Select Test and press Enter.
Note: Don't touch the keyboard and pointing device when the system board test is running. This may cause an unexpected error. 2. If FRU code 10 appears, replace the system board but do not replace the CPU card. Transfer the CPU card from the old system board to the new system board. 3. If FRU code 11 appears, reseat the CPU card. 4. Rerun the test to verify the fix. 5. If FRU code 11 remains, replace the CPU card. If this procedure does not correct the problem, go to “Undetermined Problems” on page 371.
Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) If any of these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. If the problem is not corrected, replace the device, and then the system board. DSP Card Checkout (Models 760C/760CD/760E/760ED/760XD) 1. Go to the diagnostic menu screen by selecting Test in the Easy-Setup menu. 2. Select DSP and run the diagnostic tests. 3.
If either the pointing stick or the click button does not work, do the following actions one at a time to correct the problem. Do not replace a nondefective FRU. Reseat the keyboard card cables. Replace the keyboard card cables. Replace the keyboard card assembly. Replace the video card. Replace the system board. Fan Checkout (Models 760XL/760XD) The cooling fan is controlled by a thermostat on the video card. Prior to checking the fan, confirm that the 760XL or 760XD passes the diagnostics.
Model 760XD: The fan starts when the temperature of the inside box rises over 54°C, and stops when the temperature of the inside box falls under 49°C. To check the fan, do the following: 1. Turn off the computer. 2. Do the following steps to warm the computer up so that the fan starts: a. Put the computer on a non-thermal-conductive material — for example, corrugated cardboard. b. Attach the AC adapter; then turn on the computer. c.
4. If the controller test runs without errors, the drive read/write tests start automatically. 5. If the drive test detects an error, FRU code 50 for FDD-1; or 51 for FDD-2 appears. If the diskette itself is known to be good, replace the drive. 6. If FDD-2 test detects an error, move the drive to the computer's diskette drive connector directly, if possible, and test it again as FDD-1. If no errors occur in the FDD-1 position, the drive is not defective.
4. Disconnect the AC Adapter, remove the hard disk and diskette drive, and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list: “Checking the AC Adapter.” “Checking Operational Charging” on page 351. “Checking the Battery Pack” on page 351. “Checking the Car-Battery Adapter” on page 352. “Checking the Backup Battery” on page 353.
Replace the DC/DC card. If the problem is not corrected, replace the system board. If the problem is still not corrected, go to “Undetermined Problems” on page 371. If the voltage is not correct, go to the next step. Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the over-voltage protection circuit to be fully discharged and initialized. Plug the AC Adapter cable into the ac power outlet. Measure the output voltage of the AC Adapter.
Terminal Voltage (V dc) / Signal 1 +0 to +13.5 2 Send 3 Thermal 4 Ground (−) 5 Select Note: Signal lines, not used in these steps, are used for communication between the system and the battery. 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Recharge the battery pack. If the voltage is still less than +11.0 V dc after recharging, replace the battery. Note: If the voltage of the battery pack is 0 V, it is not defective. 4. If the voltage is more than +11.
a. DC/DC card b. System board If the problem is not resolved when the system board is replaced, go to “Undetermined Problems” on page 371. If the voltage is outside the normal voltage range, do one of the following: – Try these test procedures in a different car, if one is available. – Replace the Car-Battery Adapter if the computer works correctly with the AC Adapter. Note: If the output voltage from the cigarette lighter socket of the car is less than 10.5 V dc, a continuous noise may be heard.
(-) (+) Red Black Wire Voltage (V dc) Red +2.5 to +3.7 Black Ground If the voltage is correct, replace the system board. If the voltage is not correct, the backup battery has been discharged. Replace the backup battery. If the backup battery discharges quickly after replacement, replace the system board. Checking the Standby Battery 1. Power-off the computer and unplug the AC Adapter from the computer. 2.
If the voltage is less than 3.5 V dc, go to the next step. 7. Plug the AC Adapter into the computer and power-on the computer. Warning: Be careful not to cause a short circuit when measuring the voltage. 8. Measure the output voltage at the connector on the system board. (+) (-) Black Red Pin Voltage (V dc) + +4.0 − Ground If the voltage is less than +4.0 V dc, replace the DC/DC card. If the voltage is still low, replace the system board. If the voltage is more than +4.
one minute. The resume operation must start. If the resume operation does not work, switching of power from the battery pack to standby battery will not be correct. Replace the DC/DC card. If replacing the DC/DC card does not resolve the problem, replace the system board. Power Management Features Three power management modes are provided by the computer to reduce power consumption and prolong battery power. Standby Mode: When in standby mode the following occurs: The LCD backlight turns off.
The keyboard is opened. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. The battery condition is low. The battery power indicator blinks orange. In the ThinkPad features program, the computer can be set to “Hibernate when battery becomes low.” The default setting is suspend.
The following event causes the computer to exit hibernation mode: The power-on switch is turned on. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation. Port Replicator Power Overload: If power shutdowns occur intermittently when using PCMCIA-2 devices via a port replicator, suspect a current overload.
Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the “FRU/Action in Sequence” column. If a FRU did not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also be used to help you decide which FRUs to have available when servicing a computer.
Symptom / Error FRU / Action in Sequence 111 (I/O parity.) 1. Go to “Memory Checkout” on page 342. 2. Expansion Unit/Port Replicator 3. System board 158 (HDP was not set even though the supervisor password is set.) 1. Set HDPs for both hard disk drives in the HDD bay and the UltraBay. 159 (HDP is not set the same as the supervisor password.) 1. Set correct HDPs for both hard disk drives in the HDD bay and the UltraBay. 161 (Dead battery.) 1. Go to “Checking the Backup Battery” on page 353. 2.
Symptom / Error FRU / Action in Sequence 185 (The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.) 1. Reset the startup sequence in Easy-Setup. 186 1. System board 188 (EEPROM CRC #2 error.) 1. Set the system identification using the ThinkPad Hardware Maintenance Diskette Version 1.20. 190 (Depleted battery pack was installed when the power was on.) 1. Go to “Checking the Battery Pack” on page 351. 191XX (PM initialization error.) 1.
Symptom / Error FRU / Action in Sequence 601, 6XX (601: Diskette drive or controller error.) 1. Go to “Diskette Drive Test” on page 348. 2. Diskette drive assembly 3. Diskette 4. System board 602 (Diskette read error.) 1. Go to “Diskette Drive Test” on page 348. 2. Diskette 3. Diskette drive assembly 604 (Unacceptable ID was read from the diskette drive.) 1. Go to “Diskette Drive Test” on page 348. 2. Diskette drive assembly 3. System board 11XX 1101: Serial_A test failure. 1. Serial device 2.
Symptom / Error FRU / Action in Sequence 861X (Pointing device error when TrackPoint III is enabled.) 8611: System bus error.–I/F between 8042 and IPDC. 8612: TrackPoint error. 8613: System board or TrackPoint error. I9990301 I9990302 I9990305 I9990301: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device. 1. Reseat the keyboard connector on the video card. 2. Reseat the keyboard TrackPoint III cable on the keyboard card.
FRU Code FRU/Action 20 Memory (See “Memory Checkout” on page 342.) 30 Reserved 32 External keyboard 33 External mouse 40 LCD assembly 42 Video card 45 External CRT 50 1. Reseat the drive (FDD-1) 2. Diskette drive (FDD-1) 51 1. Reseat the diskette drive (FDD-2) 2. Diskette drive (FDD-2) 60 1. Reseat the hard disk drive (HDD-1) 2. Hard disk drive (HDD-1) 61 1. Reseat the hard disk drive (HDD-3) 2. Hard disk drive (HDD-3) 62 1. Reseat the hard disk drive in the UltraBay (HDD-2) 2.
Symptom / Error FRU / Action in Sequence One beep, and the message “Unable to access boot source.” 1. Boot device 2. System board One long, two short beeps and a blank or unreadable LCD. 1. System board 2. Video card 3. LCD assembly One long beep followed by four short beeps each time the power switch is operated. (System cannot power-on due to low battery voltage.) Connect the AC Adapter or install a fully charged battery. One beep every second. (System is shutting down due to low battery voltage.
LCD-Related Symptoms Important The LCD for the notebook computer contains over 921, 000 thin-film transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more. Symptom / Error No beep, power-on indicator on, and a blank LCD during POST.
Symptom / Error FRU / Action in Sequence TrackPoint III does not work. 1. Reseat the keyboard connector on the video card. 2. Go to “TrackPoint III Checkout” on page 346. 3. Keyboard 4. Video card 5. System board Pointer moves automatically or does not work correctly. 1. See “TrackPoint III Checkout” on page 346. Indicator-Related Symptoms Symptom / Error FRU / Action in Sequence Indicator incorrectly remains off or on, but system runs correctly. 1. Reseat the LCD connector on the video card. 2.
Symptom / Error The system will not power-off. (See “Power Shutdown Switch” on page 340.) FRU / Action in Sequence 1. Press the power shutdown switch. 2. System board Function/Audio-Related Symptoms Symptom / Error FRU / Action in Sequence The system will not suspend or resume by opening or closing the keyboard. 1. Go to “Suspend Mode” on page 356 and check that the computer can enter suspend mode. 2. Boot an operating system and press Fn+F4.
DSP-Related Symptoms Symptom / Error FRU / Action in Sequence In OS/2, DOS, or Windows multimedia programs, no sound comes from the computer. (Only system beeps are heard at power-on.) 1. Reseat the DSP card. 2. Go to “DSP Card Checkout” on page 346 and check the DSP card. 3. Check that the device driver is installed correctly. In OS/2, DOS, or Windows, the modem does not work. 1. Check that the DSP Modem is active. OS/2 and Windows: Click the DSP Modem icon in the ThinkPad Feature program.
Infrared-Related Symptoms Symptom / Error Unable to communicate using the Infrared (IR) Port. FRU / Action in Sequence 1. Make sure the setup for the IR is correct. 2. Make sure there are no fluorescent lights near the computer. The computer may receive optical noise from the fluorescent light. 3. Reseat the IR unit. 4. Run the advanced diagnostic test. If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code.
Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow the procedures below to isolate the failing FRU (do not isolate nondefective FRUs). Verify that all attached devices are supported by the computer. Verify that the power supply being used at the time of the failure is operating correctly. (See “Power Systems Checkout” on page 349.) 1.
Related Service Procedures This section provides information about the following: “Status Indicators” “How to Run the Diagnostics” on page 373 “Error Log” on page 374 “Checking the Installed Devices List” on page 374 “Password Combinations (POP, HDP, PAP)” on page 375 “How to Run a Low-Level Format” on page 375 “PC Test Card LED” on page 375 “Fn Key Combinations” on page 376 Status Indicators The system status indicators show the current computer status in different colors (green, yellow,
Icon Meaning .3/ Secondary battery status .4/ Main battery status .5/ Diskette drive in-use .6/ Hard disk in-use .7/ Numeric lock .8/ Caps lock .9/ Scroll lock How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. 1. Press and hold the F1 key; then power-on the computer. Hold the F1 key down until the Easy-Setup screen appears. 2. Select Test and press Enter. 3.
10. Select a device and press Enter to start the tests. Note: Don't touch the keyboard and pointing device when the system board test in running. This may cause an error. 11. Select Test All to test all devices. 12. Select Loop Test to run the tests in a repeated loop. A loop option menu appears where you can select a device loop or all-device loop. Select a device by pressing the Spacebar. Repeat this step to select multiple devices. Press Enter to start the diagnostic loop.
second drive, usually attached through a port replicator or an expansion unit. The HDD-2 icon represents the hard disk drive in the UltraBay. The HDD-3 and HDD-4 icons represent the hard disk drive, attached through an expansion unit.
Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system.
Product Overview (760) The following table shows an overview of the system features: Model 760C or 760CD Feature Processor Description Bus architecture Memory (standard) Memory (option) VGA video Hard disk drive (removable) 4MB, 8MB, 16MB, DIMM (max.
Model 760E or 760ED Feature Processor Description Bus architecture Memory (standard) Memory (option) VGA video MHz with MHz with MHz with PCI bus VESA local bus for video subsystem 8MB, 16MB, 32MB, DIMM (max.
Model 760L or 760LD Feature Processor Description Bus architecture Memory (standard) Memory (option) VGA video 4MB, 8MB, 16MB, DIMM (max. 40MB) DIMM adapter 114 Bytes Diskette drive (removable) AT bus VESA local bus for video subsystem 8MB (on the system board) CMOS RAM Intel Pentium 90 MHz with 256KB L2 Cache Intel Pentium 120 MHz with 256KB L2 Cache 12.1-inch, 64K colors, 800×600 pixel TFT color LCD 10.4-inch, 64K colors, 800×600 pixel TFT color LCD 720KB, 1.2MB, 1.
Model 760EL or 760ELD Feature Processor Description Bus architecture Memory (standard) Memory (option) VGA video 8MB, 16MB, 32MB, DIMM (max. 72MB or 80MB) DIMM adapter 114 bytes + 4 kilobytes Diskette drive (removable) PCI bus VESA local bus for video subsystem 8MB or 16MB (on the system board) CMOS RAM Intel Pentium 100 MHz w/o L2 Cache Intel Pentium 120 MHz w/o L2 Cache Intel Pentium 133 MHz w/o L2 Cache 12.1-inch, 64K colors, 800×600 pixel TFT color LCD 11.
Model 760XL or 760XD Feature Description Processor 760XL/760XD – Intel MMX Pentium 166MHz with 256KB L2 Cache Bus architecture PCI bus VESA local bus for video subsystem Memory (standard) 760XL – 16MB 760XD – 32MB (16MB on the system board and 16MB as DIMM) 8 MB, 16MB, and 32MB DIMM Memory (option) CMOS RAM VGA video 114 bytes + 4 kilobytes Diskette drive (removable) Hard disk drive (removable) 760XD – 12.
FRU Removals and Replacements This section contains information about removals and replacements. Do not damage any part. Only certified and trained personnel should service the computer. The arrows in this section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows are marked in numeric order, in square callouts, to show the correct sequence of removal. Any FRUs that must be removed before removing the failing FRU are listed at the top of the page.
1010 Rear Connector Door Remove the center latch .1/; then remove the rear connector door by flexing it .2/.
1020 Diskette Drive/CD-ROM Drive Diskette Drive (Model Unique) Note: If the security latch .A/ is at the left position, push and slide it to the right position (unlock).
CD-ROM Drive (Model Unique) Attention Note: Remove the CD-ROM drive exactly as shown in the figure. Do not apply any extra force to the CD-ROM drive when removing it. Note: If the security latch .A/ is at the left position, push and slide it to the right position (unlock).
1030 Battery Pack CD-ROM Drive (Model unique) (1020) Note: Be careful that the computer does not fall backward when the battery pack is removed. If there is a spacer, open the spacer before removing the battery pack.
1040 Hard Disk Drive Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk. Never remove the hard disk drive while the system is operating or is in suspend mode.
1050 DIMM 760XL/760XD 388 Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) IBM Mobile Systems - ThinkPad HMM Volume 3
Other Models 1 Turn the computer upside down.
5 5 4 390 4 IBM Mobile Systems - ThinkPad HMM Volume 3
Note: When installing the DIMM, do the following: 1. Find the notch .1/ on the side of the DIMM. 2. With the notched end of the DIMM toward the right side of the socket .2/, insert the DIMM, at an angle of approximately 20°, into the socket; then press it firmly. 3. Pivot the DIMM until it snaps into place.
1060 Top Cover Diskette Drive/CD-ROM Drive (1020) Battery Pack (760C/760L/760E/760EL) (1030) Hard Disk Drive (1040) Note: When replacing the top cover, be careful not to damage the resume switch, shown in the figure.
1070 Keyboard Unit Top Cover (1060) When replacing the keyboard unit, connect the keyboard connector as shown in the figure; then replace the keyboard.
1080 LCD Unit Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) 3 6 mm 6 4 5 When replacing 1 2 394 IBM Mobile Systems - ThinkPad HMM Volume 3
1090 Front IR Models 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) System Board Assembly (1100) After removing the DIMM adapter card, remove the front IR.
Other Models Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) 1 8 mm 8 mm 2 2 4 mm 3 4 396 IBM Mobile Systems - ThinkPad HMM Volume 3
1095 Rear IR Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) LCD Unit (1080) 1 6 mm 2 ThinkPad 760 (9546, 9547) 397
1100 System Board Assembly Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Rear IR (1090) Note: In step 1, gently pushing the shaded area ( 1 ), lift the switch cover halfway up ( 2 ), as shown. Then pull the switch lever out to remove ( 3 ).
Notes: 1. Step .4/ is a DSP-model-unique step. DSP models are: Models 760C/760E/760CD/760ED/760XD 2. In step .5/, gently push the levers to avoid flexing them.
Models 760XL/760XD For Models 760XL or 760XD, raise the system board assembly a bit to disconnect the DIMM adapter card in step .12/. Be careful not to damage the IR flexible cable under the DIMM adapter card. Then remove the IR flexible cable in step .13/. When replacing: Refer to the following figure to locate the DIMM adapter card. Make sure that the connector of the DIMM adapter card is connected firmly. A loose or wrong connection causes memory error.
Other Models ThinkPad 760 (9546, 9547) 401
When replacing: When replacing the power switch, align the power switch and power actuator in step .2/ of the following figure. Check that the power switch operates correctly before tightening any screws.
1125 Upper Shield Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) ThinkPad 760 (9546, 9547) 403
1110 Video Card/Fan (Model Unique) Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Check the Model There are two 760ED models: One has a standard video card built in, and the other has an enhanced video card built in. If you install a incorrect video card, the LCD will not work.
760XL Note: Be careful not to touch the fan rotor when assembling or disassembling. When replacing: The following figure shows the microphone routing.
Enhanced Video Card In step .5/, turn the video card upside down to disconnect the cable in step .6/.
For Model 760XD, remove the fan as follows. Note: Be careful not to touch the fan rotor when assembling or disassembling.
When replacing: The following figure shows the cable routing.
1120 DC/DC Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) 760XL/760XD .1/: DC/DC Card .
When replacing: Make sure that the microphone cable does not catch between the system board and the spacer on the DC/DC card.
1130 DSP Card/ Audio (ESS) Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) DC/DC Card (1120) Notes: 1. There are two models for 760E, slim type and thick type. Check the screw length in step .2/ when removing the DSP card. 2. See the following table and make sure to replace the correct card.
When replacing: 1. The following figure shows the cable routing. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced.
Thick-Type Models (Other Models and 760E) When replacing: 1. The following figure shows the cable routing for models 760XL/760XD. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced.
1140 CPU Card 414 Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) DC/DC Card (1120) DSP Card / Audio (ESS) Card (1130) IBM Mobile Systems - ThinkPad HMM Volume 3
Be careful Connect the CPU card using the exact procedure shown in the figures, and make sure that the two CPU card connectors are connected properly. If these connectors are not connected, you cannot power on the computer. Do not apply any extra force to the shaded area of the CPU card when connecting.
1150 System Board and PCMCIA Slot Assembly Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) Video Card (1110) DC/DC Card (1120) DSP Card / Audio (ESS) Card (1130) CPU Card (1140) Notes: 1. The system unit serial number must be restored when the system board is replaced.
Models 760XL/760XD ThinkPad 760 (9546, 9547) 417
Other Models 418 IBM Mobile Systems - ThinkPad HMM Volume 3
1160 Palm Rest Top Cover (1060) Keyboard Unit (1070) .1/Turn the keyboard upside down. 5 mm, Flathead 2 4 mm 4 mm .3/Turn the keyboard right-side up.
1170 Keyboard, Information Panel Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Note: When pulling the lever off the foot .1/, separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot.
ThinkPad 760 (9546, 9547) 421
1180 Keyboard Cable Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Note: When pulling the lever off the foot .1/, separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot.
Notes: 1. When removing the latch from the keyboard base .6/, push both ends of the latch simultaneously. 2. When replacing the keyboard cable, place the cable correctly, as shown by the artwork in the circle.
1190 Keyboard Card Battery Pack (760C/760L/760E/760EL) (1020) Diskette Drive/CD-ROM Drive (1020) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) 1 4 mm 2 3 2 1 1 4 5 424 IBM Mobile Systems - ThinkPad HMM Volume 3
1200 Backup Battery, Speaker, Standby Battery Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Keyboard Card (1190) Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water.
.1/ for Backup Battery .2/ for Standby Battery .1/ .2/ for Speaker 1 2 Note: When replacing the speakers, backup battery, and standby battery, position the cables as shown.
LCD Removal and Replacement This section discusses removal and replacement procedure for the LCD unit of the ThinkPad 760x series. After removing the LCD unit, check its part number; then go to the appropriate section: P/N 29H9226 (12.1 SVGA): There are two types of LCDs with the part number 29H9226. They differ in the location of the brightness control slide knob: – ASM P/N 29H9029: Go to “LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 29H9029)” on page 428. – ASM P/N 73H6599: Go to “LCD Unit, 12.
LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 29H9029) 1010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) .2/ M2.5 x 8 mm (4) .3/ M2 x 4.3 mm (6) Memo Flat head Note: Make sure you use the correct screw when replacing.
ThinkPad 760 (9546, 9547) 429
1020 LCD Panel, Interface Cable Assembly LCD Cover (1010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. The LCD panel is latched to the rear cover. Remove the LCD panel by bending the rear cover in step .6/. Too much force will break the rear cover.
ThinkPad 760 (9546, 9547) 431
1030 Hinges LCD Cover (1010) LCD Panel (1020) (with interface cable assembly) Step Length (Quantity) .1/ M2 x 4.3 mm (4) Memo Note: Make sure you use the correct screw when replacing.
LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 73H6599) 2010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm (2) .5/ M2 x 4.3 mm (6) Memo Flat head Note: Make sure you use the correct screw when replacing.
Lift the LCD front cover slightly; then remove the microphone cable.
2020 LCD Panel LCD Cover (2010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) .1/ M2.5 x 6 mm (2) Memo Note: Make sure you use the correct screw when replacing.
When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/. A loose or incorrect connection can cause a serious problem.
2030 Interface Cable Assembly, Hinges LCD Cover (2010) LCD Panel (2020) .1/: When replacing the interface cable assembly .2/, .3/: When replacing the hinges Step Length (Quantity) .2/ M2 x 4.3 mm (4) Memo Note: Make sure you use the correct screw when replacing.
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown.
LCD Unit, 10.4 SVGA (P/N 29H9227) 3010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) .2/ M2.5 x 6 mm (2) .3/ M2 x 5 mm (2) Memo Note: Make sure you use the correct screw when replacing.
Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown.below.
3020 LCD Panel, Interface Cable Assembly LCD Cover (3010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) .1/ M2.5 x 4 mm (1) .2/ M2 x 4.3 mm (2) Memo Note: Make sure you use the correct screw when replacing.
When removing the interface cable assembly, remove the kapton tape on the cable; then disconnect the three connecters as shown. When replacing Be careful not to place the core under the LCD panel. When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/. A loose or incorrect connection can cause a serious problem.
3030 Hinges LCD Cover (3010) LCD Panel (3020) (with interface cable assembly) Step Length (Quantity) .1/ M2.5 x 4 mm (2) Memo Note: Make sure you use the correct screw when replacing.
LCD Unit, 10.4 VGA (P/N 46H5355) 4010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) .2/ M2.5 x 6 mm (2) .3/ M2 x 5 mm (2) Memo Note: Make sure you use the correct screw when replacing.
Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown.
4020 LCD Panel LCD Cover (4010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) .1/ M2 x 4.3 mm (2) Memo Note: Make sure you use the correct screw when replacing.
Lift the LCD panel slightly .2/; then disconnect the flexible cable .3/ and .4/. When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/. A loose or incorrect connection can cause a serious problem.
4030 Interface Cable Assembly, Hinges LCD Cover (4010) LCD Panel (4020) .1/, .2/: When replacing the interface cable assembly .3/, .4/: When replacing the hinges Step Length (Quantity) .1/ .3/ M2.5 x 4 mm (3) Memo Note: Make sure you use the correct screw when replacing. When replacing Don't locate the core under the LCD panel.
LCD Unit, 11.3 DSTN (P/N 39H6232) 5010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) .2/ M2.5 x 6 mm (4) .3/ M2.5 x 9 mm (2) Memo Note: Make sure you use the correct screw when replacing.
Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown.
5020 LCD Panel LCD Cover (5010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) .1/ M2.5 x 6 mm (3) Memo Note: Make sure you use the correct screw when replacing.
Lift the LCD panel a bit .3/, then disconnect the flexible cable .4/. When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/. A loose or incorrect connection can cause a serious problem.
5030 Interface Cable Assembly, Hinges LCD Cover (5010) LCD Panel (5020) .1/: When replacing the interface cable assembly .
LCD Unit, 12.1 XGA P/N 82H8486 P/N 46H5735, ASM P/N 46H5731 6010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm (2) Memo Note: Make sure you use the correct screw when replacing.
Lift the LCD front cover slightly; then remove the microphone cable.
6020 LCD Panel LCD Cover (6010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) .1/ M2.5 x 6 mm (2) Memo Note: Make sure you use the correct screw when replacing.
Lift the LCD panel a bit; then disconnect the interface cable connector. When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/. A loose or incorrect connection can cause a serious problem.
6030 Interface Cable Assembly, Hinges LCD Cover (6010) LCD Panel (6020) .1/: When replacing the interface cable assembly .2/, .3/: When replacing the hinges Remove the kapton tape in step .1/. Step Length (Quantity) .2/ M2.5 x 4 mm (2) Memo Note: Make sure you use the correct screw when replacing.
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown.
LCD Unit, 12.1 SVGA (P/N 82H8496) 7010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm (2) Memo Note: Make sure you use the correct screw when replacing.
Lift the LCD front cover slightly; then remove the microphone cable.
7030 LCD Panel LCD Cover (7010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) .1/ M2.5 x 6 mm (2) Memo Note: Make sure you use the correct screw when replacing.
When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/. A loose or incorrect connection can cause a serious problem.
7040 Interface Cable Assembly, Hinges LCD Cover (7010) LCD Panel (7020) .1/: When replacing the interface cable assembly .2/, .3/: When replacing the hinges Remove the kapton tape in step .1/. Step Length (Quantity) .2/ M2.5 x 4 mm (2) Memo Note: Make sure you use the correct screw when replacing.
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown below.
LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855) 8010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Step Length (Quantity) .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm (2) .5/ M2 x 4.3 mm (6) Memo Flat head Note: Make sure you use the correct screw when replacing.
Lift the LCD front cover slightly; then remove the microphone cable.
8020 LCD Panel LCD Cover (8010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) .1/ M2.5 x 6 mm (2) Memo Note: Make sure you use the correct screw when replacing.
When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/. A loose or incorrect connection can cause a serious problem.
8030 Interface Cable Assembly, Hinges LCD Cover (8010) LCD Panel (8020) .1/: When replacing the interface cable assembly .2/, .3/: When replacing the hinges Step Length (Quantity) .2/ M2 x 4.3 mm (4) Memo Note: Make sure you use the correct screw when replacing.
When replacing Position the microphone cable as shown.
LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N 46H5723) 9010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers .1/. 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches. Note: The front cover adhere to the LCD panel. The circle in the figure shows the adhesive part. Step Length (Quantity) .2/ M2.5 x 9 mm (2) .3/ M2.5 x 6 mm (2) .5/ M2 x 4.
Lift the LCD front cover slightly; then remove the microphone cable.
9020 LCD Panel LCD Cover (9010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) .1/ M2.5 x 6 mm (2) Memo Note: Make sure you use the correct screw when replacing.
When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .A/. A loose or incorrect connection can cause a serious problem.
9030 Interface Cable Assembly, Hinges LCD Cover (9010) LCD Panel (9020) .1/: When replacing the interface cable assembly .2/, .3/: When replacing the hinges Step Length (Quantity) .2/ M2 x 4.3 mm (4) Memo Note: Make sure you use the correct screw when replacing.
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown.
Locations Front View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .15/ .16/ .17/ .18/ .
Rear View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ .11/ .12/ .13/ .14/ .15/ .16/ .17/ .
Inside View .1/ .2/ .3/ .4/ .5/ .
Bottom View .1/ Memory Slot (Model unique) .
Power-On Password Connector .
Parts Listing 760 (9546, 9547) Model 760C (9546) ThinkPad 760 (9546, 9547) 483
Index 1 25 26a 26b 27 Parts (760C) LCD Assembly (12.1 TFT) 29H9226 (U.S.-9546, model U21, U27, U28, U2A, U2H, U2J) LCD Assembly (10.4 TFT) 29H9227 (U.S.-9546, model U22, U2B) Standby Battery 29H9497 LCD Indicator Assembly Cover 39H7036 LCD Indicator Assembly 29H9220 Volume Knob 39H7037 See Keyboard Misc. parts Keyboard Foot 39H7038 Keyboard FPC Bracket 39H7035 See Keyboard Misc.
Index 28 29 30 31 32 33 34 35 36 37 38 39a 39b 39c 39d 40 41 42 43 44 Parts (760C) CPU Card (90 MHz, Pentium) (U.S.-9546, model U21, U22, U2A, U2B) CPU Card (120 MHz, Pentium) (U.S.-9546, model U27, U28, U2H, U2J) Heat Sink (Pentium 90MHz) (U.S.-9546, model U21, U22, U2A, U2B) Heat Sink (Pentium 120MHz) (U.S.-9546, model U27, U28, U2H, U2J) See Misc. Parts Internal DAA Assembly DC/DC Card See Misc.
Model 760CD (9546) 486 IBM Mobile Systems - ThinkPad HMM Volume 3
Index 1 2 3 4a 4b 5a 5b 5c 5d 6 7 8 9 10a 10b 11 12a 12b 13 14a 14b 15 16a 16b 16c 17 18a 18b 18c 18d 19a 19b 20 21a 21b 22 23 24 25 26 26a 26b 27 Parts (760CD) LCD Assembly (12.1 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. Parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc.
Index 28 29 30 31 32 33 34 35 36 37 38 39a 39b 39c 39d 40 41 42 43 44 Parts (760CD) CPU Card (90 MHz, Pentium) 29H9198 (U.S.-9546, model U11, U1A) CPU Card (120 MHz, Pentium) 29H9297 (U.S.-9546, model U13, U1C) Heat Sink (Pentium 90MHz) 39H7005 (U.S.-9546, model U11, U1A) Heat Sink (Pentium 120MHz) 39H7006 (U.S.-9546, model U13, U1C) See Misc. Parts Internal DAA Assembly 29H9216 DC/DC Card 83H5375 See Misc.
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Model 760E (9546) (CD Nonupgradable Type) 490 IBM Mobile Systems - ThinkPad HMM Volume 3
Check the Type There are two types of 760E: Both come with an FDD built-in, but only one model is upgradable with an internal CD-ROM drive. The nonupgradable type 760E model has the FDD built-in space that is thick enough to install only an FDD. The upgradable type 760E model has the FDD built-in space that is thick enough to install a CD-ROM. Check to be sure which type of 760E you are servicing before ordering FRU parts.
Index 1 2 3 4a 4b 5a 5b 5c 5d 6 7 8 9 10a 10b 11 12 13 14a 14b 15 16a 16b 21b Parts (760E CD Nonupgradable Type) LCD Assembly (12.1 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc.
Index 22 23 24 25 26a 26b 27 28 29 30 31 32 33 34 35 36 37 38 39a 39b 39c 39d 40 41 42 43 44 Parts (760E CD Nonupgradable Type) AV Cover Modem Cover Lock Modem Cover Blank Cover for EMEA Front IR Assembly Diskette Drive (3-mode) Diskette Drive (4-mode, for Japan) Diskette Drive Removable Strap Lower Shield CPU Card (120 MHz, Pentium) (U.S.-9546, model U4B) CPU Card (133 MHz, Pentium) (U.S.-9546, model U4A) Heat Sink See Misc. Parts Internal DAA Assembly DC/DC Card See Misc.
Model 760E (9546) (CD Upgradable Type) or 760ED 494 IBM Mobile Systems - ThinkPad HMM Volume 3
Check the Model There are two models each for the 760E (CD upgradable type) and 760ED. The LCD thick model is the 760E/760ED with the thickness of 54.3 mm (2.14 inches). The LCD slim model is the 760E/760ED with the thickness of 50.7 mm (2.00 inches).
Index 1 16c 17 760E CD Upgradable Type or 760ED LCD Assembly (12.1 SVGA TFT thick model) LCD Assembly (U.S.-9546, model U3A, U3B, U3L) (12.1 SVGA TFT slim model) LCD Assembly (12.1 XGA TFT slim model) (U.S.-9546, model U9A, U9B) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. Parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc. Parts TrackPoint III Cap Keyboard (See Keyboard Section) Upper Shield Case Video Card (760E thick model) (U.S.
Index 18a 18b 18c 18d 18e 19a 19b 20 21a 21b 22 23 24 25 26a 26b 27 28 29 30 31 32 33 34 35 36 37 38 Part (760E CD Upgradable Type or 760ED) Base Cover (760E thick type) 46H6043 For Japan 46H6044 Base Cover (760ED) 39H6248 For Japan 39H6233 PC Card Door 29H9238 Name Label 66G9228 Game Port Bracket 82H8895 (9546, model U9B only) Thermal Rubber Sheet 82H8966 DIMM Cover 69H8422 DIMM Adapter Card (8 MB) 83H7126 (U.S.-9546, model U3A, U9A, U9B) DIMM Adapter Card (Blank) 83H7124 (U.S.
Index 39a 39b 39c 39d 40 41 42 43 44 Parts (760E CD Upgradable Type or 760ED) Speaker (right) Speaker (left) Speaker Holder (right) Speaker Holder (left) Keyboard Card Backup Battery Palm Rest For Japan Keyboard Unit (See Keyboard Unit Section) Top Cover AC Adapter (35W, U.S./Canada/ Latin America/Japan) For EMEA/AP For EMEA/AP Slim 3-Prong Keyboard Misc. Parts Misc. Parts (760E thick type) (Includes the following:) Modem Holder Modem Lever Rear IR Lens S-Video Bracket Video Bracket Misc.
Keyboard Assembly Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese New World Spanish Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S.
Model 760L (9547) 500 IBM Mobile Systems - ThinkPad HMM Volume 3
Index 1 2 3 4a 4b 5a 5b 5c 5d 6 7 8 9 10a 10b 11 12 13 14a 14b 15 16a 16b 16c 17 18a 18b 18c 18d 19a 19b 20 21a 21b 22 23 24 25 26a 26b 27 Parts (760L) LCD Assembly (10.4 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. Parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc.
Index 28 29 30 31 32 33 34 35 36 37 38 39a 39b 39c 39d 40 41 42 43 44 Parts (760L) CPU Card (90 MHz, Pentium) (U.S.-9547, model U01, U0A, U0R) CPU Card (120 MHz, Pentium) Heat Sink (Pentium 90MHz) (U.S.-9547, model U01, U0A, U0R) Heat Sink (Pentium 120MHz) See Misc. Parts Modem Bracket Assembly DC/DC Card See Misc.
Model 760LD (9547) Misc.
Index 1 2 3 4a 4b 5a 5b 5c 5d 6 7 8 9 10a 10b 11 12a 12b 13 14a 14b 15 16a 16b 16c 17 18a 18b 18c 18d 19a 19b 20 21a 21b 22 23 24 25 26a 26a 26b 27 504 Parts (760LD) LCD Assembly (10.4 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. Parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc.
Index 28 29 30 31 32 33 34 35 36 37 38 39a 39b 39c 39d 40 41 42 43 44 Parts (760LD) CPU Card (90 MHz, Pentium) (U.S.-9547, model U31, U3A, U3R) CPU Card (120 MHz, Pentium) Heat Sink (Pentium 90MHz) (U.S.-9547, model U31, U3A, U3R) Heat Sink (Pentium 120MHz) See Misc. Parts Modem Bracket Assembly DC/DC Card See Misc.
Keyboard Assembly Arabic Belgian Canadian French Czech Danish Dutch French German Greek Hebrew Hungary Italian Japanese New World Spanish Norwegian Portuguese Polish Russian Slovak Spanish Swedish or Finnish Swiss Turkish U.K. English U.S.
Model 760EL or 760ELD (9547) ThinkPad 760 (9546, 9547) 507
Index 1 2 3 4a 4b 5a 5b 5c 5d 6 7 8 9 10a 10b 11 12a 12b 13 508 Parts (760EL/760ELD) LCD Assembly (760EL/760ELD, 12.1 TFT thick type) 29H9226 (U.S.-9547, model U3F, U48, U4F, U4H, U4R, U4S) LCD Assembly (760EL, 11.3, DSTN) 39H6232 (U.S.-9547, model U6F, U6G, U6H, U6R) LCD Assembly (760EL, 12.1 TFT slim type) 82H8496 (U.S.-9547, model U4G, U4K, U4T) Standby Battery 29H9497 LCD Indicator Assembly Cover 39H7036 LCD Indicator Assembly 29H9220 Volume Knob 39H7037 See Keyboard Misc.
Index 14a 14b 15 16a 16b 16c 17 18a 18b 18c 18d 18e 19a 19b 20 21a 21b 22 23 24 25 26a 26b 27 Parts (760EL/760ELD) PC Card Slot 46H6031 Eject Button 46H6028 Battery Pack (Li-ion) 29H9232 HDD Removable Strap 29H9236 Hard Disk Drive (810 MB) 29H9366 (U.S.-9547, model U3F, U6F, U6G, U6R) Hard Disk Drive (1.08 GB) 29H9367 (U.S.-9547, model U48, U4F, U4H, U4R, U4S) Hard Disk Drive (1.2 GB) 29H9228 Hard Disk Drive (1.4 GB) 82H8884 (U.S.-9547, model U6H) Hard Disk Drive (2.1 GB) 82H8489 (U.S.
Index 28 29 30 31 32 33 34 35 36 37 38 39a 39b 39c 39d 40 41 42 43 44 Parts (760EL/760ELD) CPU Card (760EL/760ELD, 100 MHz, Pentium) 11J9673 Note: In U.S., this FRU is for 9547-U3F, and 9547-U6G. CPU Card (760EL/760ELD, 120 MHz, Pentium) 12J1574 Note: In U.S., this FRU is for 9547-U6F, 9547-U4F, 9547-U4S, 9547-U6H, and 9547-U6R. CPU Card (760EL, 133 MHz, Pentium) 11J9674 Note: In U.S., this FRU is for 9547-U48, 9547-U4H, and 9547-U4R. CPU Card (760EL, 133 MHz, Pentium) 82H8897 Note: In U.S.
Keyboard Assembly Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese New World Spanish Norwegian Portuguese Russian Slovak Spanish Swedish or Finnish Swiss Turkish U.K. English U.S.
Model 760XL (9547) 512 IBM Mobile Systems - ThinkPad HMM Volume 3
Index 1 2 3 4a 4b 5a 5b 5c 5d 6 7 8 9 9a 10a 10b 11 12a 12b 12c 13 14a 14b 15 16a 16b 16c 17 18a 18b 18c 18d 18e 19a 19b 19c 20 21a 21b Parts (760XL) LCD Assembly (12.1, TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. Parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc.
Index 22 23 24 25 26a 26b 27 28 29 30 31a 31b 32 33 34 35 36 37 38 39a 39b 39c 39d 40 41 42 43 44 Parts (760XL) AV Cover 29H9190 Modem Cover Lock 39H7027 Blank Cover for EMEA 29H9188 Front IR Assembly 29H9215 Diskette Drive (3-mode) 29H9230 Diskette Drive (4-mode, for Japan) 29H9372 Diskette Drive Removable Strap 29H9237 Lower Shield 29H9202 CPU Card (166 MHz, Pentium) 82H8875 Heat Sink 39H7006 See Misc. Parts Fan 46H5762 Air Duct 46H5763 DC/DC Card 46H5750 See Misc.
Keyboard Assembly Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese New World Spanish Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S.
Model 760XD (9546) 516 IBM Mobile Systems - ThinkPad HMM Volume 3
Index 1 2 3 4a 4b 5a 5b 5c 5d 6 7 8 9 9a 10a 10b 11 12a 12b 12c 13 14a 14b 15 16a 16b 16c 17 18a 18b 18c 18d 19a 19b 19c 20 Part (760XD) LCD Assembly (12.1, XGA, TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc.
Index 21a 21b 22 23 24 25 26a 26b 27 28 29 30 31 31a 31b 32 33a 33b 34 35 36 37 38 39a 39b 39c 39d 40 41 42 43 44 Index 518 Part (760XD) FDD Blank Bezel 29H9289 FDD Bezel 29H9197 Option Cover 29H9193 AV Cover 29H9190 Modem Cover Lock 39H7027 Modem Cover 39H7029 Front IR Assembly 29H9215 Diskette Drive (3-mode) 29H9230 Diskette Drive (4-mode) 29H9372 CD-ROM Drive (8x) 82H8851 Diskette Drive Removable Strap 29H9237 Lower Shield 29H9202 CPU Card (166 MHz, Pentium) 82H8875 Heat Sink 39H7006 See Misc.
Keyboard Assembly Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese New World Spanish Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S.
LCD Parts List LCD Unit, 12.
LCD Cover Group Note Includes the following parts: 1 Slide Knob 2 Front Cover 3 Screw Cap, Large 4 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 46H5710 46H5714 46H5717 8 Interface Cable Assembly - Screw Cap ThinkPad 760 (9546, 9547) 521
LCD Unit, 12.
LCD Cover Group Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 46H5711 46H5714 46H5718 4 Interface Cable Assembly - Screw Cap ThinkPad 760 (9546, 9547) 523
LCD Unit, 10.
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Assembly Note Includes the following parts: 46H5712 46H5715 46H5719 3 Interface Cable Assembly - Screw Cap ThinkPad 760 (9546, 9547) 525
LCD Unit, 10.
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 46H5712 46H5715 46H5720 3 Interface Cable Assembly - Screw Cap ThinkPad 760 (9546, 9547) 527
LCD Unit, 11.
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 46H5713 46H5716 5 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 46H5721 3 Interface Cable Assembly - Screw Cap Inverter Card Group Note Includes the following parts: 46H5722 7 Inverter Card - Screw Cap ThinkPad 760 (9546, 9547) 529
LCD Unit, 12.
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 82H8891 82H8892 82H8893 3 Interface Cable Assembly - Screw Cap ThinkPad 760 (9546, 9547) 531
LCD Unit, 12.
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 46H5736 82H8892 46H5737 3 Interface Cable Assembly - Screw Cap ThinkPad 760 (9546, 9547) 533
LCD Unit, 12.
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap (4) - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 82H8891 82H8892 82H8894 3 Interface Cable Assembly - Screw Cap ThinkPad 760 (9546, 9547) 535
LCD Unit, 12.
LCD Cover Group Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 46H5726 46H5714 46H5738 4 Interface Cable Assembly - Screw Cap ThinkPad 760 (9546, 9547) 537
LCD Unit, 12.
LCD Cover Group Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 9 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 4 Interface Cable Assembly - Screw Cap Inverter Card (8) 11J8868 11J8869 11J8870 11J9621 ThinkPad 760 (9546, 9547) 539
Common or Option Parts List Miscellaneous Parts Security Parts Kit 29H9294 (Includes the following:) Keyboard Security Plate (760C) Keyboard Security Plate (760CD) PC Card Security Plate (760C) PC Card Security Plate (760CD) PC Card Security Stopper Keyboard Security Plate for Dock (760C) Keyboard Security Plate for Dock (760CD) Screw Kit 39H7003 (Includes the following:) M2.5 x 6 Screw (5) M2.5 x 4 Screw (10) M2.5 x 8 Screw (5) M2.5 Nut (10) Hex Stud D-Sub (5) Hex Stud Bus (5) M2.
PSTN Cable Austria Australia Belgium Denmark Finland France Germany U.S., Thailand, Malaysia, Singapore, and Hong Kong Netherlands New Zealand and PRC Norway Sweden Switzerland U.K.
Options Notes: 1. When you replace the AC Adapter or the Quick Charger, use the one for the country you are in, even if the computer is from a different country. 2. The warranty for the system unit does not apply to all options. 810MB Hard Disk Drive Assembly 1.
Numeric Keypad Belgian Canadian French Danish Dutch French German Greek Hebrew Icelandic Italian Japanese Norwegian Spanish Swedish or Finnish Swiss (French) Swiss (German) Turkish U.K. English U.S. English 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 95F6316 79F6401 95F5467 95F6315 95F5468 95F5711 95F5715 95F5467 95F5741 95F5741 Black Keypad French German Italian Norwegian Swedish U.K. English U.S.
Power Cords 1 6 2 7 3 8 4 9 5 10 Warning: Use the power cord certified for your country. 3-Prong 1 2 3 4 5 6 7 8 9 10 544 Colombia, U.S., Venezuela Korea Japan, 2-prong Hong Kong, Singapore, U.K.
2-Prong Slim 1 2 3 4 5 6 7 8 9 10 Colombia, U.S., Venezuela Korea Japan Hong Kong, Singapore, U.K. France, Germany, Spain Italy Australia, New Zealand Denmark Israel Bangladesh, Pakistan, Sri Lanka, South Africa Switzerland Thailand 13H5264 13H5264 13H5273 14F0033 13H5270 13H5270 13H5276 13H5270 13H5270 13H5279 13H5270 13H5264 3-Prong Slim 1 2 3 4 5 6 7 8 9 10 Colombia, U.S., Venezuela Korea Japan Hong Kong, Singapore, U.K.
546 IBM Mobile Systems - ThinkPad HMM Volume 3
ThinkPad SelectaDock Docking System Read This First . . . . . . . . . . . . . . . . General Preparation . . . . . . . . . . . . . . Checkout Guide . . . . . . . . . . . . . . . Power Supply . . . . . . . . . . . . . . . Checking the Installed Devices List . . . . . Printer . . . . . . . . . . . . . . . . . . . . External Display . . . . . . . . . . . . . . External Keyboard . . . . . . . . . . . . . How to Run the Diagnostics . . . . . . . . Running Diagnostics . . . . . . . . . . . . .
Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified, trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered.
3. Date when part failed. 4. Date of purchase. 5. Failure symptoms, error codes appearing on display, and beep symptoms. 6. Procedure index and page number in which failing FRU was detected. 7. Failing FRU name and part number. 8. Machine type, model number, and serial number. 9. Customer's name and address.
Notes If the following symptoms are present, they might indicate damage caused by non-warranted activity: Missing parts might be a symptom of unauthorized service or modification. HDD spindles can become noisy if subjected to excessive force or by being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. General Preparation In this manual, IBM ThinkPad Dock I means that SelectaDock Base Model I and SelectaDock I together when docked as one unit. 1.
Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. Important When the Problem Determination Procedure in the operation manual that is supplied with the adapter or device says “Have the system unit serviced”, this means the computer and IBM ThinkPad Dock I. 1.
Symptoms (Verified) Go to The configuration is not the same as the installed devices. “Checking the Installed Devices List” on page 554. Other symptoms (such as LCD display problems) “Symptom-to-FRU Index” on page 565, and then use the other symptom table. Symptoms cannot be recreated. (Intermittent problems) Use the customer reported symptoms and go to “Symptom-to-FRU Index” on page 565.
6. Connect the power cord. 7. Check the voltages at connector 1. 8. Disconnect the power cord. 9. Remove power supply connector 2 from the main card. 10. Install jumpers between pins 6 and 8, and pins 1 and 17 of connector 2. 11. Reconnect the power cord. 12. Check the power supply voltages at connector 2. If the voltage is not correct, replace the power supply. If any voltages are not correct, replace the power supply. If the problem remains, replace the main card.
Checking the Installed Devices List If a device is installed but the icon appears in a gray shade rather than a dark shade on the basic diagnostics screen, the device is defective. Reseat the device connectors. If the symptom remains, replace the device or the system board. If needed, adjust the contrast control to clearly distinguish the shades of the icon.
Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replace non-defective parts. 1. Adapter 2. Main Card of IBM ThinkPad Dock I External Display If the screen is rolling, replace the external display. If the problem is not corrected, replace FRUs in the following order one at a time until the problem is corrected: Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I.
If the external display does not meet these specifications, replace the external display. If the external display meets these specifications, replace FRUs in the following order one at a time until the problem is corrected. Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replace non-defective parts. If the external display is attached to IBM ThinkPad Dock I: 1. Main card of IBM ThinkPad Dock I 2.
Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replace non-defective parts. a. Keyboard cable b. Main card of IBM ThinkPad Dock I How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. 1. Press and hold the F1 key; then power-on the computer. Hold the F1 key down until the Easy-Setup screen appears. 2.
How to Run the Keyboard Test: Use the following procedure to run the keyboard key test. 1. Power-off the computer. 2. Remove the external keyboard, if one is attached. 3. Press and hold F1 key, then power-on the computer. Hold F1 until the Easy-Setup screen appears. 4. Select Test and press Enter. The basic diagnostic screen appears. 5. Press Ctrl+A (to go to advanced diagnostic screen). 6. Press Ctrl+K (a keyboard picture appears on the screen). 7.
Running Diagnostics The IBM ThinkPad Dock I Options Diskette helps you troubleshoot the expansion unit, SCSI adapter, and SCSI device problems through a series of menus. Run the diagnostics after you have completed the installation of the IBM ThinkPad Dock I and SCSI devices to verify these devices work correctly. Do the following: 1. Power-off the computer, the IBM ThinkPad Dock I, and external SCSI devices. 2. Insert the Option Diskette into drive A. 3.
Testing the Expansion Unit 1. The Test Selection Menu appears when you select Test Expansion Unit on the Main Menu. Test Selection Menu Select one: 1. Run the test one time 2. Run the test Enter F1=Help F3=Exit 2. Select an item on the screen and follow the instructions that appear on the screen.
Testing the SCSI Subsystem Note: If a SCSI adapter is installed in an PCI adapter card slot, remove it before running the SCSI diagnostic program. 1. When you select Test SCSI Subsystem on the Main Menu, the diagnostics program checks the system configuration for SCSI devices and displays the following if no SCSI controller is found. If a SCSI controller is found, the computer goes on to initialize the SCSI devices and displays the following. SCSI Subsystem Diagnostics Utility V2.
3. If the initialization ends successfully, the following screen appears. Select an item. SCSI Subsystem Diagnostics Utility V2.1 Select one 1. Run the tests one time 2.Run the tests continuously Enter F3=Exit 4. The SCSI Devices Test Menu appears. Select one of the devices. SCSI Subsystem Diagnostics Utility V2.1 SCSI Devises Test Menu Select one 1.All 2. (device name) 3. (device name) 4. (device name) 5. (device name) 6. (device name) 7. (device name) 8. (device name) 9. (device name) 0.
SCSI Subsystem Diagnostics Utility V2.1 SCSI Devises Test Menu Select one 1.All 2. (device name) (ID0) 3. (device name) (ID1) 4. (device name) (ID2) 5. (device name) (ID3) Insert a scratch TAPE in the drive. 6. (device name) (ID4) 7. (device name) (ID5) 8. (device name) (ID6) 9. (device name) (ID7) 0. (device name) (ID8) Enter F3=Exit 6. Insert the requested media and wait for approximately 30 seconds until the media is loaded. 7. Press any key. If no SCSI devices are found, a pop-up menu appears.
SCSI Subsystem Diagnostics Utility V2.1 SCSI Devises Test Menu Select one 1.All 2. (device name) 3. (device name) 4. device (device name) name 5. (device name) IDn: Test Passed 6. (device name) 7. (device name) 8. (device name) 9. (device name) 0. (device name) Enter (ID0) (ID1) (ID2) (ID3) (ID4) (ID5) (ID6) (ID7) (ID8) F3=Exit 10. If the test is unsuccessful, the following appears. SCSI Subsystem Diagnostics Utility V2.1 SCSI Devises Test Menu Select one 1.All 2. (device name) 3. (device name) 4.
Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Note: Replace the FRUs one at a time in the sequence shown in the FRUs of the IBM ThinkPad Dock I Sequence of Action column. If a replaced part did not resolve the problem, put the original part back in the IBM ThinkPad Dock I. Do not replace non-defective parts. Always begin with “General Preparation” on page 550.
Numeric Error Codes Symptom/Error 10X, 11X 101: Interrupt failure. 102: Timer failure. 103: Timer interrupt failure. 104.: Protected mode failure. 105: Last 8042 command not accepted. 107: NMI test failure. 108: Timer bus test failure. 109: Low meg-chip select test. 195 (The computer was docked to the IBM ThinkPad Dock I while in hibernation mode.) IBM ThinkPad Dock I FRUs Sequence of Actions 1. Adapter in slot (if used) 2. Riser card 3. Main card 1. Do the following steps. a.
Symptom/Error 6XX IBM ThinkPad Dock I FRUs Sequence of Actions 1. Before changing any devices, run the diagnostic test. (See the “How to Run the Diagnostics” on page 557.) 2. FDD external attachment kit 3. Diskette drive assembly 4. Riser card 11XX, 12XX 1. Serial devices 2. Communication cable 3. Riser card 17XX 1. Hard disk drive (2.5-inch ThinkPad hard disk drive) 2. Main card 24XX 1. Main card 2. Riser card 860X 1. Mouse 2. External keyboard 3.
Diagnostic Error Codes If an error is detected, the following appears: Large X on the left side of the device icon. Device ID (three digit) Error code (two digit) FRU code (four digit) Start Restart 1 x 1 1 SystemBoard Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel DEV 001 FRU 02 ERR 0010 OK 2 1 Serial DSP 3 CDROM-1 Infrared 2 Audio HDD-2 2 2 HDD-3 FDD-2 PCMCIA-2 CDROM-2 Exit The device ID and error code are used to indicate the detail portion of the FRU which caused the error.
Icon 2 Device ID Suspected Device 151 Hard Disk in UltraBay 067 External Hard Disk Drive 006 Diskette Drive 066 External Diskette Drive 080 PCMCIA 088 External PCMCIA 009 Parallel 011, 012 Serial 113 DSP 215 CD-ROM 216 External CD-ROM 103 IR 150 Audio (ESS) HDD-2 3 HDD-3 1 FDD-1 2 FDD-2 1 PCMCIA-1 2 PCMCIA-2 Parallel Serial DSP 1 CDROM-1 2 CDROM-2 Infrared Audio ThinkPad SelectaDock Docking System 569
FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first, then replace the FRU that indicated two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. See the reference page before replacing the FRU. FRU Code 10 30 FRU 1. System Board Reserved 32 1. External Keyboard 2. Main Card 3.
Beep Symptoms Symptom/Error Beep sounds continuously. IBM ThinkPad Dock I FRUs Sequence of Actions 1. Security feature group 2. Main card Keyboard-Related Symptoms Symptom/Error IBM ThinkPad Dock I FRUs Sequence of Actions One or more keys do not work on the external keyboard, but the IBM ThinkPad Dock I is otherwise functional. Go to “External Keyboard” on page 556.
Power-Related Symptoms Symptom/Error IBM ThinkPad Dock I FRUs Sequence of Actions Although the computer is turned off, the fan of the IBM ThinkPad Dock I power supply is running. The fan is working correctly. To stop the fan, set the key lock to the external left position.( 2 ) The power of IBM ThinkPad Dock I cannot be turned off. See “Undetermined Problems” on page 573.
Undetermined Problems Use the following procedure when the diagnostic tests do not identify the failing adapter or device. Check that all cables, wires, and connectors are connected so that they do not cause a short circuit. If any problems are found, reconnect or replace them. Check the power supply for correct operation (see “Power Supply” on page 552). If the power supply is operating correctly, return here and continue with the following procedures. 1. Power-off the computer. 2.
FRU Removals and Replacements This section contains information on removals and replacements, and locations. The arrows in the removals and replacements show the direction of movement to remove a field replaceable unit (FRU), or to turn a screw to release the FRU. The arrows are marked in numeric order to show the correct sequence of removal. When other FRUs must be removed before removing the failing FRU, they are listed at the top of the page.
1010 SelectaDock I Make sure the security key is in the unlock position.
Option Card Cover (If installed) 2 1 1 4 3 3 6 7 5 6 576 IBM Mobile Systems - ThinkPad HMM Volume 3
1030 Upper Cover SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) 2 3 1 1 4 5 Inside view Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (2) Self tap, Black .2/ M 2.6 x 5 mm (1) Self tap .3/ M 2.
1040 Fan Assembly SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Upper Cover (1030) 2 1 1 3 Step Length (Quantity) Memo .1/ M 2.6 x 5 mm (3) Self tap .2/ M 2.
1060 Power Unit SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Upper Cover (1030) Connector of the LCD Panel (1050) 4 1 3 5 2 Step Length (Quantity) .2/ M 3 x 5 mm (1) .3/ M 2.6 x 5 mm (1) .4/ M 2.6 x 8 mm (1) .5/ M 2.
1070 Riser Card/Main Board SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Upper Cover (1030) Fan Assembly (1040) Connector of the LCD panel (1050) Power Unit (1060) 1 2 3 4 Step Length (Quantity) Location .1/ M 2.6 x 5 mm (1) Main Board M 2.6 x 6 mm (2) FDD connector M 2.6 x 8 mm (2) HDD connector .2/ M 2.6 x 8 mm (1) .3/ M 2.6 x 3 mm (1) .4/ M 2.
Step Length (Quantity) Memo .5/ M 2 x 4 mm (2) Flat head 8 7 a 7 b Step Length (Quantity) Location .7/ a: M 2.6 x 5 mm (1) b: M 2.5 x 3 mm (3) b: Bottom of the base cover Procedure continued on the next page.
11 9 9 10 Step Length (Quantity) Location .9/ M 2.
Locations SelectaDock Base Model I Front View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .
Rear View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .
SelectaDock I Front View .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .
Rear View .1/ .2/ .3/ .4/ .5/ .
System Status Indicators .1/ .1/ .2/ .3/ .4/ .
Parts Listing SelectaDock (3547) 1 7 2 3 6 4 5 588 IBM Mobile Systems - ThinkPad HMM Volume 3
1 2 3 4 5 6 7 Upper Cover Fan ASM Riser Card ASM LCD ASM Base Cover ASM Main Board ASM Power Supply Unit Option Card Cover Miscellaneous Kit (Includes the following:) Screws Spacers Clamps SelectaDock Base Model I 39H7419 39H7420 39H7421 39H7418 39H7422 39H7417 39H7423 39H7431 39H7416 Options Tape Drive Kit 84G1290 Bracket and Bezel Shelf Tray Cover 84G1291 84G3631 84G3632 ThinkPad SelectaDock Docking System 589
Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. 1 2 3 4 5 6 7 8 9 10 590 Colombia, U.S., Venezuela Japan, 2-pin Japan, 3-pin Hong Kong, Singapore, U.K.
Common Devices Checkout External Diskette Drive Test . . . . . External Display Self-Test . . . . . . External Keyboard/Auxiliary Input Device Fax/Modem Checkout . . . . . . . . Printer Checkout . . . . . . . . . . Port Replicator Checkout . . . . . . TrackPoint Checkout . . . . . . . . TV Tuner . . . . . . . . . . . . . . Identifying Names and Functions . Using the Front Panel . . . . . . Troubleshooting . . . . . . . . . Copyright IBM Corp. 1997 . . . . . . . . . . Checkout . . . . . . . . . . . . . .
External Diskette Drive Test Use the following procedure to isolate the diskette problem to a controller, drive or diskette. A scratch, write-enabled 2HD diskette is required. 1. Select the icon FDD on the TEST MENU. By doing this, the controller test and the drive read/write test run. If the controller test detects an error, FRU code 10 appears. In this case, replace the system board. 2. If the controller test run without errors, follow the instructions on the screen and insert a scratch diskette. 3.
Check for the following conditions: You should be able to vary the screen intensity by adjusting the contrast and brightness controls. The screen should be white or light gray, with a black margin (test margin) on the screen. Note: The location of the test margin varies with the type of display. The test margin might be on the top, bottom, or one or both sides. If you do not see a test margin on the screen, replace the display. If there is a test margin on the screen, replace the system board.
Fax/Modem Checkout 001 – Power-off the computer. – Ensure that the modem is installed correctly. – If the modem never worked in customer mode, ensure that all drivers are loaded correctly onto the computer. – Ensure that the communication program is supported on the computer. – Ensure that the public switch telephone network (PSTN) cable and the data access arrangement (DAA) cable, if installed, are connected correctly. If you need to correct one of the above conditions, do so now; then continue.
006 (continued) – Have the customer transmit a call. WAS THE CALL TRANSMITTED SUCCESSFULLY? Yes No 007 Go to Step 011. 008 – Have the customer receive an incoming call on the modem. WAS THE INCOMING CALL RECEIVED? Yes No 009 Go to Step 014. 010 The diagnostic tests have completed successfully. If you still suspect a problem that is not software related, replace the External DAA; then replace the modem. 011 – Have the customer transmit a call at a lower speed.
(CONTINUED) 016 Have the telephone line checked. Printer Checkout 1. Make sure the printer is correctly connected and is powered-on. 2. Run the printer self-test. If the printer self-test does not run correctly, the problem is in the printer. Refer to the printer service manual. If the printer self-test runs correctly, do the following. 1. Verify the port settings in configuration. 2. Install a wrap plug on the port (indicated in configuration) and run the advanced diagnostic tests. 3.
Port Replicator Checkout Use the following procedure to isolate a port replicator problem. A port replicator attaches to the system expansion connector at the rear of the computer. 1. Power-off the computer. 2. Remove the failing devices from the replicator. 3. Unplug the AC adapter from the replicator, if attached. 4. Remove the port replicator from the computer. 5. Reconnect the failing device directly to the computer. (If another device occupies the connector, remove it first.) 6.
TrackPoint Checkout If the TrackPoint does not work, check the configuration. If the configuration of the TrackPoint is set to Disabled or Off, change it to Enable or On. If the problem remains, continue. Note: TrackPoint automatically compensates to adjust the pointer sensor. This causes the pointer to move slightly on the screen and then stop.
TV Tuner The TV Tuner Pack (hereafter called TV Tuner) is an option for watching TV programs or videos on the IBM TFT color notebook computer. The computer changes to TV reception when the removable diskette drive is replaced with the TV Tuner. The TV screen and normal computer display are easily switched by using the Hot key on the front panel of the TV Tuner. Identifying Names and Functions The following figure and table show the names and functions of each part of the TV Tuner.
Icons Functions .8/ Function Key Enters the mode to change the value of each function, such as TV channel or color contrast. (See “Using the Function Key” on page 601.) .9/ TV/EXT Switch Switches the TV mode or external video mode. .1ð/ Volume Knob Controls the speaker volume. .11/ Audio-In Jack Connects the audio-in connector of the AV cable. .12/ Video-In Jack Connects video-in connector of the AV cable. .13/ RF Connector Connects the active antenna unit or antenna cable.
Key Function Function Selects a function mode to adjust each function parameter. (See “Using the Function Key” on page 601.) TV/Ext Switches the displayed video source between the receiving TV broadcast program and external devices such as VCR, video camera recorder, laser disk, and so on. Using the Function Key: Each time you press the Function key ( ), one of the following messages (called On-Screen Message) appears at the top left corner of the LCD.
Message on LCD à --- Parameter (No function) Reserved. Auto Tune Sensitivity Selection à LO LO: Means the sensitivity of the TV is low. In this mode, the TV Tuner receives strong TV signals only. To set LO, press . HI: Means the sensitivity of the TV is high (factory default). In this mode, the TV Tuner receives weak and strong TV signals. To set HI, press . à HI à D3S à DON Time On-Screen Message appears D3S: On-Screen Message appears for 3 seconds. To set D3S, press .
Power-on the TV Tuner: Use the ThinkPad Features program or PS2.EXE. to power-on the TV Tuner; then power-on the internal device in the diskette drive compartment. If power for the internal device is turned off when the TV Tuner is set up, nothing appears on the LCD display. Turn on power for the TV Tuner again. If you are using DOS, do one of the following: – Power-on the computer and type PS2 from the command prompt to start the ThinkPad Features program.
Troubleshooting The following table shows what to do to solve problems when the TV Tuner does not work correctly. Problem The TV Tuner does not operate. (No picture or sound) Probable Cause Computer is not powered on. Computer is in suspend mode. Volume control of the TV Tuner or computer is not adjusted correctly. The power for the TV Tuner is not supplied. (See “Power-on the TV Tuner” on page 603.) The wall outlet from the outdoor antenna is not active.
Common Parts Listing This section contains FRUs common to most IBM portable, laptop, and notebook computers. External Diskette Drives 5.25-Inch Diskette Drive: 360KB External (4869-001) 360KB External (4869-501) 1.2MB External (4869-002) 1.2MB External (4869-502) 5.25-Inch Drive Adapter 5.25-Inch Drive Adapter/A 5.
SCSI Adapters, Terminators, Cables SCSI Adapter/A (without Cache) SCSI Internal Cable SCSI Adapter/A (with Cache) Terminator, External (for 85F0063) Terminator, Internal (for 85F0063) Terminator, Internal (for 85F0002) SCSI Fast Adapter (16 bit) SCSI External Cable (for 92F0330) SCSI Internal Cable (for 92F0330) Terminator, Inline (space permitting) 85F0002 64F4127 85F0063 33F8464 34F0025 57F2870 92F0330 32G4089 32G0084 92F0412 Rewritable Optical Drives 3.
Optional Enhanced Keyboards (101/102 Key) with with with with PS/2 Style Cable AT Style Cable 25mm PS/2 Trackball 25mm Serial Trackball 59G7980 59G7981 59G7982 59G9757 Keybutton Kits (101/102 Key) Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Keybutton Kits (R), Belgian Kits (R), Canadian French Kits (R), Danish Kits (R), Dutch Kits (R), French Kits (R), German Kits (R), Italian Kits (R), Norwegian Kits (R), Po
Display Power Cords 1 6 2 7 3 8 4 9 5 10 Index Country 1 Colombia, U.S., Venezuela Colombia, U.S., Venezuela 2 Hong Kong, Singapore, U.K.
Miscellaneous Information Acronyms, Abbreviations and Terms Term Information ACPA/A ADP Alt ANSI ARTIC ASCII Audio Capture and Playback Adapter Automatic Data Processing Alternate American National Standards Institute A Real Time Interface Coprocessor American National Standard Code for Interface Interchange Advanced Technology (as in AT Bus) Audio Video Connection Basic Input/Output System (Controls System Resources) Bits Per Second Bytes Per Second The International Telephone and Telegraph Consultative
Term Information IPL IR ISO ISDN LAN LBA LTB LUN MAP MCGA Initial Program Load Infrared International Organization for Standardization Integrated-Services Digital Network Local Area Network Local Block Address Local Transfer Bus Logical Unit Number (as in SCSI) Maintenance Analysis Procedure Modified Color Graphics Adapter (320 x 200 x 256) Micro Channel Architecture (bus structure) Mega hertz (millions of cycles per second) Musical Instrument Digital Interface Multimedia Not Available or Not Applicable
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Problem Determination Tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.
Phone Numbers, U.S.
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IBM Part Number: 84H8099 Printed in U.S.A.
