ThinkPad® G40 Series Service and Troubleshooting Guide
ThinkPad® G40 Series Service and Troubleshooting Guide
Note Before using this information and the product it supports, be sure to read the general information under Appendix A, “Important safety instructions”, on page 43, Appendix B, “Wireless related information”, on page 49, Appendix C, “Warranty information”, on page 51, and Appendix D, “Notices”, on page 65.
Important Notice for Users Important Regulatory Notice for Users The ThinkPad G40 computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your ThinkPad computer in strict accordance with the local RF regulations. Before you use the ThinkPad G40 computer, please find and read “Regulatory Notice for ThinkPad G40,” the notice that supplements this Service and Troubleshooting Guide.
iv ThinkPad® G40 Series Service and Troubleshooting Guide
Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally; and even when it is not. At your desktop, press the Access IBM button to open Access IBM. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions for getting started and staying productive.
IBM that explains what each part of Access IBM holds to help you. Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Click the play button to watch the video clip.
Contents Important Notice for Users. . . . . Important Regulatory Notice for Users . Information about hard disk capacity. . . . . . iii . iii . iii Finding information with Access IBM . . . v Chapter 1. Overview of your new ThinkPad computer . . . . . . . . . . . . Your ThinkPad at a glance . . . . . . Features . . . . . . . . . . . . . Specifications . . . . . . . . . . . Caring for your ThinkPad computer . . . Chapter 2. Solving computer problems Diagnosing problems . . . . . . . Troubleshooting .
viii ThinkPad® G40 Series Service and Troubleshooting Guide
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Features . . . . . . . © Copyright IBM Corp. 2003 . . . . . . . . . . . . . 2 . 3 Specifications . . . . . . . . . Caring for your ThinkPad computer . . . . . . 5 .
Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view 2 ThinkPad® G40 Series Service and Troubleshooting Guide
Features Features Processor v Intel® Pentium® 4 Processor v Intel® Celeron® Processor Memory v Built-in: 128 MB or 256 MB, depending on the model v Maximum: 1024 MB Storage device v 2.5-inch hard disk drive: 20 GB or 40 GB, depending on the model Display The color display uses TFT technology: v Size: 14.1 inch or 15.
Features Diskette drive To get the best performance from your diskette drives, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following standards: v 1-MB, 3.5-inch, unformatted diskette (2DD): – ANSI (American National Standards Institute) X3.137 – ISO (International Standards Organization) 8860 – ECMA (European Computer Manufacturers Association) 100 v 2-MB, 3.5-inch, unformatted diskette (2 HD): – ANSI X3.
Specifications Specifications Size v Width: 329 mm (12.95 in.) v Depth: 282.5mm (11.2 in.) v Height: 37.1 mm – 50.9 mm (1.46 in. – 2.00 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft) v Temperature – At altitudes up to 2438 m (8000 ft) - Operating with no diskette: 5° to 35°C (41° to 95°F) - Operating with a diskette: 10° to 35°C (50° to 95°F) - Not operating: 5° to 43°C (41° to 110°F) – At altitudes above 3048 m (10,000 ft) - Maximum operating temperature, 31.
Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v Avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with a CD, DVD, or CD-RW/DVD drive, do not touch the surface of a disc or the lens on the tray.
Caring for your ThinkPad computer v Turn off your computer if you are replacing the hard disk drive. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied). v Store your external hard disk, diskette, CD, DVD, and CD-RW/DVD drives in the appropriate containers or packaging when they are not being used. Cleaning your computer Occasionally clean your computer as follows: v Use a soft cloth moistened with nonalkaline detergent to wipe the exterior of the computer.
Chapter 2. Solving computer problems Diagnosing problems . . . . . Troubleshooting . . . . . . . Error messages . . . . . . Errors without messages . . . A password problem . . . . A power switch problem . . . Keyboard problems . . . . Standby or hibernation problems Computer screen problems . . © Copyright IBM Corp. 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 11 11 15 16 17 17 17 20 Battery problems . . . . . Hard disk drive problems . . Startup problems . . . . .
Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows®. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the cursor to All Programs (in Windows other than Windows XP, Programs) and then to PC-Doctor for Windows. 3. Click PC-Doctor. 4. Choose one of the tests from either the Device Categories or the Test Scripts. Attention Running any tests may take several minutes.
Solving computer problems Troubleshooting If you do not find your problem here, refer to Access IBM, your on-board help system. Open Access IBM by pressing the Access IBM button. The following section only describes problems that might prevent you from accessing this help system. Error messages Notes: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows.
Solving computer problems Message Solution 01C9: More than one Ethernet devices are found. Remove one of them. Press to continue. Your ThinkPad computer has a built-in Ethernet feature, and you cannot add another such feature by installing an Ethernet device such as a Mini-PCI Ethernet Card or an Ethernet Daughter Card. If this error message is displayed, remove the Ethernet device that you installed. Otherwise press Esc to ignore the warning message.
Solving computer problems Message Solution 0271: Date and time error Neither the date nor the time is set in the computer. Set the date and time, using the IBM BIOS Setup Utility. 0280: Previous boot incomplete Your computer was previously unable to complete the boot process. Turn the computer off; then turn it on to start the IBM BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10.
Solving computer problems Message Solution 1810: Hard disk partition A problem in recognizing the layout of the partition on the hard disk has layout error halted the computer startup. Either the IBM Predesktop Area has been deleted, or the hard disk contains corrupt data. To try to restart your computer, complete one of the following: v If the IBM Predesktop Area has been deleted 1. Press F1 to open the IBM BIOS Setup Utility. 2. Select Security –> IBM Predesktop Area–> Access IBM Predesktop Area. 3.
Solving computer problems Message Solution EMM386 Not Installed — Edit C:\CONFIG.SYS and change a line from Unable to Set Page device=C:\WINDOWS\EMM386.EXE RAM Frame Base Address. to device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. CardBus Configuration Error —Device Disabled Press F1 to go to the IBM BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system. Thermal sensing error The thermal sensor is not functioning correctly.
Solving computer problems Solution: Make sure that the memory card is installed correctly. If it is, but the screen is still blank, and you hear five beeps, have the computer serviced. Problem: When I turn on the machine, only a white cursor appears on a blank screen. Solution: Reinstall your operating system, and turn on the computer. If you still see only the cursor on the screen, have the computer serviced. Problem: My screen goes blank while the computer is on.
Solving computer problems A power switch problem Problem: The system does not respond, and you cannot turn off the computer. Solution: Turn off the computer by pressing and holding the power switch for 4 seconds or more. If the computer is still not reset, remove the ac adapter and the battery. Keyboard problems Problem: Some or all of the keys on the keyboard do not work. Solution: If the problem occurred immediately after the computer returned from standby mode, enter the power-on password if any is set.
Solving computer problems Solution: If the processor reaches a temperature that is too high, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components. Also, check the settings for standby mode, using Battery MaxiMiser. Problem: The computer enters standby mode immediately after Power-on self-test (POST) (the standby indicator light turns on). Solution: Make sure that: v The battery is charged.
Solving computer problems reset the computer. If you have not saved your data, it may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove the ac adapter and the battery. Problem: Your computer does not enter standby or hibernation mode. Solution: Check whether any option has been selected that would disable your computer from entering standby or hibernation mode.
Solving computer problems 4. 5. 6. 7. 8. 9. 10. 11. Click the Create hibernation file button. Click the Create Now button. Perform restart. Start the ThinkPad Configuration program. Click Power Management. Click the Hibernate tab. Select the Hibernate support checkbox. Click OK. For Windows XP or Windows 2000: 1. Start the ThinkPad Configuration Program. 2. Click Power Management. 3. Click the Hibernate tab. 4. Select the hibernate support checkbox. 5. Click OK.
Solving computer problems Solution: Make sure that: v The display device driver is installed correctly. v The display resolution and color depth are correctly set. v The monitor type is correct. To check these settings, do as follows: For Windows XP: 1. Click Start. 2. Click Control Panel. Click Appearance and Themes in the Pick a category section. Click Display in the Pick a Control Panel icon section. Click the Settings tab. Check if the Screen resolution and Color quality are correctly set.
Solving computer problems 5. Click the Adapter tab. 6. Make sure “Intel®82852/82855 GM/GME Graphics Controller –0” is shown in the window. 7. Click the Monitor tab. 8. Make sure the information is correct. Problem: Incorrect characters appear on the screen. Solution: Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced. Problem: The screen stays on even after you turn off your computer.
Solving computer problems Battery problems Problem: The battery cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery might be over-discharged. Do the following: 1. Turn off the computer. 2. Make sure that the over-discharged battery is in the computer. 3. Connect the ac adapter to the computer and let it charge. If the battery cannot be fully charged in 24 hours, use a new battery.
Solving computer problems v You are carrying the hard disk drive. v You are carrying your computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work. Solution: In the startup menu in IBM BIOS Setup Utility, make sure that there is no exclamation point ! to the left of the hard disk drive or its child node. If there is such a mark, the hard disk drive is disabled. Clear the mark to enable the drive by pressing the Insert key.
Solving computer problems A window such as this will appear: 3. After the Access IBM Predesktop Area opens to the Utilities page, you can select from the following icons: v Start setup utility opens the IBM BIOS Setup Utiltiy program. v Recover to factory contents erases all files on primary partition--the C drive--and installs the software contents present when your PC was manufactured. Call the IBM HelpCenter for help and information before using this recovery method.
Solving computer problems to start the operating system from a CD drive rather than the hard disk. You specify those kinds of changes on this page. Preferences presents various options, depending on your model and accessories, you can set for the Access IBM Predesktop Area. Information gathers essential information about your PC that you can provide to call center technicians, if necessary. Help provides information about the various pages in Access IBM Predesktop area.
Solving computer problems Other problems Problem: The computer locks or does not accept any input. Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more. Problem: The computer does not turn off with the power switch.
Solving computer problems Solution: Be sure that the disk meets the standard for your country. Usually, a disk that meets the local standards is marked with a CD logo (as shown below) on the label. If you use a disk that does not meet these standards, we cannot guarantee that it will play, or that, if it does play, the sound quality will be good. Problem:The system shows slow performance. Solution: This problem may occur when the ac adapter is not attached.
Solving computer problems Starting BIOS Setup Utility Your computer provides a program, called IBM BIOS Setup Utility, that enables you to select various setup parameters. v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Security: Set security features. v Startup: Set the startup device. v Restart: Restart the system. Note: You can set many of these parameters more easily by using the ThinkPad Configuration Program.
Solving computer problems 5. Change the items you wish to change. To change the value of an item, use the F5 or F6 key. If the item has a submenu, you can display it by pressing Enter. 6. Press F3 or Esc to exit from the submenu. If you are in a nested submenu, press Esc repeatedly until you reach the IBM BIOS Setup Utility menu. Note: If you need to restore the settings to their original state as of the time of purchase, press the F9 key to load the default settings.
Solving computer problems Recovering pre-installed software If your hard disk drive data is damaged or accidentally erased, you can restore the software that was shipped with your computer. This software includes your pre-installed operating system, applications, and device drivers. You can restore your pre-installed software using the Product Recovery program. The Product Recovery program is in a section of your hard disk drive that is not displayed by Windows Explorer.
Replacing the hard disk drive Replacing the hard disk drive You can replace a damaged hard disk drive yourself. Note: Replace the hard disk drive only if you have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping. The Product Recovery program and the Access IBM Predesktop Area are not contained in the replacement hard disk drive. Attention Handling a hard disk drive v Do not drop the drive or subject it to physical shocks.
Replacing the hard disk drive 5. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 6. Do not remove the screws from the sides of the cover; instead, detach the cover from the hard disk drive by pulling in the direction of the arrows, first 1 and then 2 . 7. Attach the cover to a new hard disk drive. Chapter 2.
Replacing the hard disk drive 8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Turn the computer over so that its bottom side is up. Reinstall the screw. Note: You can replace the screw with a security screw to prevent the hard disk drive from being removed easily. The security screw may not be included in your ship group. You can, however, purchase the screw directly from NABS at www.nabsnet.com 10. Reinstall the battery. 11.
Replacing the battery Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card, the computer might not be able to enter hibernation mode. If this happens, turn off the computer. 2. Close the computer display, and turn the computer over. 3. Slide the battery latch to unlock it 1 ; then remove the battery 2 .
Replacing the battery 4. Align the side of a fully charged spare battery with the side of the battery space in the computer 1 ; then gently push the battery into the space 2 . 5. Slide the battery latch to lock it. 6. Turn the computer over again. Connect the ac adapter and the cables to the computer.
Chapter 3. Getting help and service from IBM Getting help and service . Getting help on the Web . © Copyright IBM Corp. 2003 . . . . . . . . . . . . . 38 . 38 Calling IBM . . . . . . . Getting help around the world . . . . . . . . . . 38 .
Getting help and service Getting help and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
Getting help and service v Engineering change management - Occasionally, there might be changes that are required after a product has been sold. IBM or your reseller, if authorized by IBM, will make selected Engineering Changes (ECs) available that apply to your hardware.
Getting help and service Country or region Language Telephone Number Austria German 01-24592-5901 Bolivia Spanish 0800-0189 Belgium Dutch 02-210 9820 French 02-210 9800 Brazil Portuguese 55-11-3889-8986 Canada English/ French 1-800-565-3344 in Toronto only call 416-383-3344 Chile 40 Spanish 800-224-488 China Mandarin 800-810-1818 Colombia Spanish 980-912-3021 Denmark Danish 45 20 82 00 Ecuador Spanish 1-800-426911 (option #4) Finland Finnish 09-459 69 60 France French
Getting help and service Country or region Language Telephone Number Switzerland German/ 0583-33-09-00 French/ Italian Taiwan Mandarin 886-2-2725-9799 United English 0-1475-555 055 United States English 1-800-772-2227 Uruguay Spanish 000-411-005-6649 Venezuela Spanish 0-800-100-2011 Kingdom *1 If you purchased your ThinkPad computer in Japan, the telephone number of the IBM Help Center is given to you as soon as you finish registering the computer.
Getting help and service 42 ThinkPad® G40 Series Service and Troubleshooting Guide
Παρ ρτηµα Α. Σηµαντικ ς οδηγ ες σχετικ µε την ασϕ λεια ΚΙΝ∆ΥΝΟΣ Το ηλεκτρικ ρε µα στα καλ δια ρε µατος, τηλεϕ νου και επικοινων ας ε ναι επικ νδυνο. Για να αποϕ γετε τον κ νδυνο ηλεκτροπληξ ας, ταν εγκαθιστ#τε, µετακινε τε $ ανο γετε τα καλ µµατα του προϊ ντος $ των προσαρτηµ'νων συσκευ ν, συνδ'ετε και αποσυνδ'ετε τα καλ δια πως περιγρ#ϕεται παρακ#τω. Αν παρ'χεται τριαγωγικ καλ διο ρε µατος µε αυτ το προϊ ν, πρ'πει να συνδεθε σε σωστ# γειωµ'νη πρ ζα. © Copyright IBM Corp.
ΚΙΝ∆ΥΝΟΣ Μει στε τον κ νδυνο πυρκαγι#ς και ηλεκτροπληξ ας τηρ ντας π#ντα τις βασικ'ς προϕυλ#ξεις, πως: v Μη χρησιµοποιε τε τον υπολογιστ$ µ'σα $ κοντ# σε νερ . v Κατ# τη δι#ρκεια καταιγ δας: – Μη χρησιµοποιε τε τον υπολογιστ$ µε ενσ ρµατη τηλεϕωνικ$ σ νδεση. – Μη συνδ'ετε $ αποσυνδ'ετε το καλ διο απ την τηλεϕωνικ$ υποδοχ$ στον το χο. ΚΙΝ∆ΥΝΟΣ Αν το πακ'το επαναϕορτ σιµων µπαταρι ν δεν αντικατασταθε µε σωστ τρ πο, υπ#ρχει κ νδυνος 'κρηξης. Το πακ'το µπαταρι ν περι'χει µικρ$ ποσ τητα επιβλαβ ν ουσι ν.
ΚΙΝ∆ΥΝΟΣ Σηµε ωση ασϕ#λειας κ ριας µπαταρ ας ΚΙΝ∆ΥΝΟΣ Σηµε ωση ασϕ#λειας εϕεδρικ$ς µπαταρ ας Παρ ρτηµα Α.
ΚΙΝ∆ΥΝΟΣ Κατ# την εγκατ#σταση $ ρ θµιση της επιλογ$ς Mini PCI, ακολουθ$στε τις παρακ#τω οδηγ ες: Για να αποϕ γετε τυχ ν ηλεκτροπληξ α, αποσυνδ'στε λα τα καλ δια και το µετασχηµατιστ$ εναλλασσ µενου ρε µατος ταν εγκαθιστ#τε την επιλογ$ Mini PCI $ ανο γετε τα καλ µµατα του συστ$µατος $ προσαρτηµ'νων συσκευ ν. Το ηλεκτρικ ρε µα στα καλ δια ρε µατος, τηλεϕ νου και επικοινων ας ε ναι επικ νδυνο.
Ποτ µην αγγ ζετε µη µονωµ να τηλεϕωνικ καλ δια ακροδ κτες, εκτ&ς αν η τηλεϕωνικ γραµµ χει αποσυνδεθε απ& το δ κτυο. Η εγκατ σταση τροποπο ηση τηλεϕωνικ ν γραµµ ν απαιτε προσοχ . Αποϕε"γετε τη χρ ση τηλεϕ νων (εκτ&ς αν ε ναι ασ"ρµατου τ"που) κατ τη δι ρκεια καταιγ δας. Ενδ χεται να υπ ρχει µικρ&ς κ νδυνος ηλεκτροπληξ ας απ& κεραυν&. Σε περ πτωση διαρρο ς αερ ου, µη χρησιµοποι σετε τηλ ϕωνο στο χ ρο της διαρρο ς για να την αναϕ ρετε.
σε ακτινοβολ α laser, π νω απ& το επ πεδο της Κατηγορ ας 1, σε συνθ κες συν θους λειτουργ ας, συντ ρησης απ& το χρ στη παροχ ς υπηρεσι ν. Ορισµ νες µον δες περι χουν ενσωµατωµ νη δ οδο laser Κατηγορ ας 3A. Σηµει νονται τα ακ&λουθα: ΚΙΝ∆ΥΝΟΣ Εκπ'µπει ορατ$ και α ρατη ακτινοβολ α laser ταν τα κ#λυµµα ε ναι ανοιχτ . Αποϕε γετε την απευθε ας 'κθεση των µατι ν στην ακτινοβολ α. Μην κοιτ#τε απευθε ας στην κατε θυνση της δ'σµης και µην την εξετ#ζετε µε οπτικ# εργαλε α. Φυλ ξτε αυτ ς τις οδηγ ες.
Appendix B. Wireless related information Wireless Interoperability Wireless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: v The IEEE 802.11 Standard on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers. v The Wireless Fidelity (WiFi) certification as defined by the WECA (Wireless Ethernet Compatibility Alliance).
50 ThinkPad® G40 Series Service and Troubleshooting Guide
Appendix C. Warranty information This appendix contains warranty information for your ThinkPad, warranty period, warranty service and support, and the IBM Statement of Limited Warranty. Warranty Period Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country or region where service is performed or the machine type.
v Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. v IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.
To find the telephone number for the HelpCenter nearest you, see “Telephone numbers” in Chapter 3, “Getting help and service from IBM”, on page 37 IBM Statement of Limited Warranty Z125-4753-06 8/2000 This warranty statement consists of two parts: Part 1 and Part 2. Be sure to read Part 1 and the country-unique terms in Part 2 that apply to your country or region. Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms.
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. Items Not Covered by Warranty IBM does not warrant uninterrupted or error-free operation of a Machine.
features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part. Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service. You also agree to 1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange; 2.
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.
Governing Law: The following replaces “laws of the country in which you acquired the Machine” in the first sentence: laws of the State of New York. ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation.
The two arbitrators appointed by the parties shall appoint a third arbitrator before proceeding upon the reference. The third arbitrator shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the ICC. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.
cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act. Limitation of Liability: The following is added to this Section: Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.
those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED: AUSTRIA AND GERMANY The IBM Warranty for Machines: The following replaces the first sentence of the first paragraph of this Section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications. The following paragraphs are added to this Section: The minimum warranty period for Machines is six months.
In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
Limitation of Liability: The following is added to this Section: IBM’s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM. UNITED KINGDOM Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section: 1.
64 ThinkPad® G40 Series Service and Troubleshooting Guide
Appendix D. Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
References to Web site addresses Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.
International Business Machines Corporation New Orchard Road Armonk, NY 10504 Telephone 1-919-543-2193 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada.
Product notice requirements The following notice applies to machines equipped with both a DVD and a TV-out function: This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
If you use a ThinkPad computer at home and need to dispose of a lithium battery, you must comply with local ordinances and regulations. Handling a disused ThinkPad battery pack Your ThinkPad computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company ThinkPad computer user and need to dispose of a battery pack, contact the proper person in IBM sales, service, or marketing, and follow that person’s instructions. You can also see the instructions at www.ibm.
70 ThinkPad® G40 Series Service and Troubleshooting Guide
Appendix D.
To obtain your Notes and/or SmartSuite CD: To order, call 800-690-3899 (U.S. or Canada). Note: Only one CD per license. Please allow 10 to 15 working days for delivery. NO RETURNS ACCEPTED. Important: You are entitled to one CD per license. The CD and standard shipping are provided at no additional charge. Any applicable duties and taxes imposed by local jurisdictions are extra. NO PROGRAM SERVICES ARE AVAILABLE FOR THESE PROGRAMS. THEY ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
Appendix D.
Pour obtenir le(s) CD Notes et/ou SmartSuite : Pour commander, composez le 800-6903899 (Etats-Unis ou Canada). Remarque : Un seul CD par licence. Comptez 10 à 15 jours ouvrables pour la réception du produit. AUCUN RENVOI NE SERA ACCEPTE.. Important : Vous n’avez droit qu’a un seul CD par licence. Le CD et les frais d’envoi sont gratuits, mais les taxes et droits en vigueur localement seront factures. AUCUN SERVICE DE PROGRAMME N’EST DISPONIBLE POUR CES PROGRAMMES.
Lotus SmartSuite Millennium Edition - License/CD SmartSuite® Millennium Edition prepares you for a new era in computing. Included with your new IBM Personal Computer is Lotus SmartSuite Millennium edition for Win. Lotus SmartSuite provides eight innovative applications with time saving features that give you a head start on your work and guide you through tasks with fewer steps to perform your tasks.
• and SmartCenter Internet information manager Lotus SmartCenter is SmartSuite Millennium Edition's customizable command center designed to work like a file cabinet. SmartCenter offers users a simple way to access and organize information from SmartSuite applications, Lotus Notes and the Internet. Notes R5 with Messaging License Also included is a Lotus Notes R5 with Messaging license (No Cal) - the most advanced messaging client for the intranet.
Conditions of Use If you already have a valid licence for Lotus SmartSuite Millennium edition or for Lotus SmartSuite 97, this document entitles you to make an additional copy of the software for use on the IBM PC boxed with this Lotus SmartSuite Millennium brochure.
IBM Introductory Support Limited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no charge for 30 days from date of purchase, when you register your IBM hardware. Follow these simple guidelines if you encounter a problem or have a question about Lotus SmartSuite Millennium: (1) Be at your computer. (2) Document what you were doing when the problem occurred; write down the exact text of any messages displayed on your screen.
Appendix D.
80 ThinkPad® G40 Series Service and Troubleshooting Guide
Appendix D.
82 ThinkPad® G40 Series Service and Troubleshooting Guide
Index A Access IBM S v safety instruction 43 standby problems 17 Startup problems 24 storage device, replacing B battery problems 23 BIOS Setup 29 32 T C carrying the computer 6 cleaning the computer 8 computer display problems configuration setup 29 telephone, help by 38 testing with PC-Doctor ThinkPad Assistant v 20 10 W Web, help by 38 E electronic help v error messages 11 errors without messages 15 H hard disk problems 23 replacing 32 hibernation problems 17 I IBM help v Important Wireles
84 ThinkPad® G40 Series Service and Troubleshooting Guide
Part Number: 92P1559 (1P) P/N: 92P1559
