ThinkPad® A30 Series Service and Troubleshooting Guide
ThinkPad® A30 Series Service and Troubleshooting Guide
Note Before using this information and the product it supports, be sure to read the general information under “Appendix A. Important safety instructions” on page 37 and “Appendix B. Product warranties and notices” on page 43 . DANGER v To avoid electric shock hazard, connect and disconnect cables appropriately when installing, moving or opening the covers of this product or attached devices. Use the power cord with a properly grounded outlet.
Finding information with Access ThinkPad Find answers to your questions about your computer and view IBM Web sites by pressing the ThinkPad button shown in the previous illustration to open Access ThinkPad, your on-board computer help center. © Copyright IBM Corp.
Learn about the many features of your ThinkPad computer. ThinkPad Features provides a visual display of your computer and components. Once you are familiar with the hardware features of your system, use the Tools and Tips category to get the most out of those features like wireless networking, maximizing your battery life, etc... Click Access Help to open a comprehensive help system offering information such as how to change or upgrade the memory in your computer.
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory.
vi ThinkPad® A30 Series Service and Troubleshooting Guide
Contents Finding information with Access ThinkPad Chapter 1. Overview of your new ThinkPad computer . . . . . . . . . . . . Your ThinkPad at a glance . . . . . . Features . . . . . . . . . . . . . Specifications . . . . . . . . . . . Caring for your ThinkPad computer . . . Chapter 2. Solving computer problems Troubleshooting . . . . . . . . . Diagnosing problems . . . . . . . Problems and solutions . . . . . . Error messages . . . . . . . . Errors without messages . . . . . A password problem . . . . . .
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Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Features . . . . . . . © Copyright IBM Corp. 2001 . . . . . . . . . . . . . 2 . 3 Specifications . . . . . . . . . Caring for your ThinkPad computer . . . . . . 5 .
Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view 2 ThinkPad® A30 Series Service and Troubleshooting Guide
Features Features Processor v Mobile Intel® Pentium® III processor-M Memory v Built-in: 128MB v Maximum: 1 GB Storage device v 2.5-inch hard disk drive: Up to 48 GB, depending on the model Display The color display uses TFT technology: v Size: 14.1 or 15.
Features Diskette drive To get the best performance from your diskette drives, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following standards: v 1-MB, 3.5-inch, unformatted diskette: – ANSI (American National Standards Institute) X3.137 – ISO (International Standards Organization) 8860 – ECMA (European Computer Manufacturers Association) 100 v 2-MB, 3.5-inch, unformatted diskette: – ANSI X3.
Specifications Specifications Size v Width: 329 mm (13.0 in.) v Depth: 272.5 mm (10.8 in.) v Height: 39.6 mm (1.6 in.) to 46.8 mm (1.9 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft) v Temperature – At altitudes up to 2438 m (8000 ft) - Operating with no diskette: 5° to 35°C (41° to 95°F) - Operating with a diskette: 10° to 35°C (50° to 95°F) - Not operating: 5° to 43°C (41° to 110°F) – At altitudes above 2438 m (8000 ft) - Maximum operating temperature, 31.
Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v If your computer comes with a diskette drive, avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with a CD or DVD drive, do not touch the surface of a CD or DVD, or the lens on the CD or DVD tray.
Caring for your ThinkPad computer v Do not modify or tape the latches to keep the display open or closed. v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm- or hot-swappable. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied).
Chapter 2. Solving computer problems Troubleshooting . . . . . Diagnosing problems . . . Problems and solutions . . Error messages . . . . Errors without messages . A password problem . . A power switch problem . Keyboard problems . . TrackPoint problems . . © Copyright IBM Corp. 2001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 10 11 11 14 15 15 16 17 Standby or hibernation problems Computer screen problems . . Battery problems . .
Solving computer problems Troubleshooting Access ThinkPad, your on-board help system, provides a full set of suggestions for troubleshooting. For access to that help system, press the ThinkPad button. This troubleshooting section deals only with problems that might prevent you from getting access to Access ThinkPad. Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows®. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2.
Solving computer problems Problems and solutions Error messages Notes: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows. Message Solution 0175: Bad CRC1, stop POST task The EEPROM checksum is not correct (block #6). Have the computer serviced. 0187: EAIA data access error The access to EEPROM failed. Have the computer serviced. 0188: Invalid RFID serialization information area or bad CRC2.
Solving computer problems Message Solution 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu. 021x: Keyboard error Make sure that there are no objects placed on the keyboard, or if you have one, on the external keyboard. Turn off the computer, and turn off all attached devices. Turn on the computer first; then turn on the attached devices.
Solving computer problems Message Solution 0280: Previous boot incomplete Your computer was previously unable to complete the boot process. Turn the computer off; then turn it on to start the BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10. If you still see the same error code, have the computer serviced. 02D0: System cache error The cache is disabled. Have the computer serviced.
Solving computer problems Message Solution EMM386 Not Installed— Unable to Set Page Frame Base Address. Edit C:\CONFIG.SYS and change a line from device=C:\WINDOWS\EMM386.EXE RAM to device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. CardBus Configuration Error—Device Disabled Press F1 to go to the IBM BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system.
Solving computer problems Solution: First, reboot your system by pressing Ctrl+Alt+Del. If that does not work, hold down the power switch for more than 4 seconds. If this does not resolve the problem, you may need to reinstall your operating system. Problem: My screen goes blank while the computer is on. Solution: Your screen saver or power management may be enabled. Move the TrackPoint or press a key to exit the screen saver, or press the power switch to resume from standby or hibernation.
Solving computer problems Keyboard problems Problem: The cursor does not move after the computer returns from one of the power management modes. Solution: Reboot the system. Make sure you followed the instructions correctly when you installed Windows with the Advanced Power Management (APM) option. Note: The APM option is supported in Windows 95, Windows 98, or Windows NT. Problem: Some or all of the keys on the keyboard do not work.
Solving computer problems If the connection is correct, disconnect the cable and make sure that the built-in keyboard operates properly. If the built-in keyboard works, there is a problem with the external keyboard. Try using a different external keyboard. TrackPoint problems Problem: The cursor drifts when the computer is turned on or after it resumes normal operation. Solution: The cursor might drift when you are not using the TrackPoint during normal operation.
Solving computer problems Standby or hibernation problems Problem: The computer enters standby mode unexpectedly. Solution: If the processor overheats, the computer will automatically enter standby mode to allow the computer to cool and to protect the processor and other internal components. Also, check the settings for standby mode, using Battery MaxiMiser. Problem: The computer enters standby mode immediately after Power-On Selftest (POST) (the standby indicator turns on).
Solving computer problems If the system still does not return from standby mode, your system may stop responding and you cannot turn off the computer. In this case, you need to reset the computer. If you have not saved your data, it may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove the ac adapter and the battery. Problem: Your computer does not enter standby or hibernation mode.
Solving computer problems Problem: The Fn+F12 key combination does not make the computer enter hibernation mode. Solution: The computer cannot enter hibernation mode: v If you are using one of the IBM communication PC Cards. To enter hibernation mode, stop the communication program, and then remove the PC Card or disable the PC Card slot, using the Control Panel. v If the hibernation utility is not installed in Windows 98 or Windows NT.
Solving computer problems Computer screen problems Problem: The screen is blank. Solution: Do the following: v Press Fn+F7 to bring up the image. v If you are using the ac adapter, or using the battery, and the battery status indicator is on (in green), press Fn+Home to make the screen brighter. v If the standby status indicator is on (in green), press Fn to resume from the standby mode. If the problem persists, do the ″Solution″ in the problem below Problem: The screen is unreadable or distorted.
Solving computer problems 6. Click the Monitor tab. 7. Make sure the information is correct. For Windows NT: 1. Click the Settings tab. 2. Check whether the color depth and resolution are correctly set. 3. Click Display Type... 4. Make sure “ATI Mobility Radeon” is shown in the Display Type window. 5. Click OK. 6. Click the Test button in the Settings window. 7. Make sure the output is displayed correctly. Problem: Incorrect characters appear on the screen.
Solving computer problems If the battery pack cannot be fully charged in 24 hours, use a new battery pack. Problem: Your computer shuts down before the battery status indicator shows empty, -or- Your computer operates after the battery status indicator shows empty. Solution: Discharge and recharge the battery pack. Problem: The operating time for a fully charged battery pack is short. Solution: Discharge and recharge the battery. If your battery’s operating time is still short, use a new battery pack.
Solving computer problems Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more. Problem: The computer does not turn off with the power switch. Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the computer is still not reset, remove the ac adapter and battery.
Solving computer problems Using BIOS Setup Utility Your computer provides a program, called IBM BIOS Setup Utility, that enables you to select various setup parameters. The panels in this utility are as follows: v Config: Change the configuration of your computer. v Date/Time: Set the date and time. v Password: Set a password. v Startup: Set the startup device. v Restart: Restart the system. Note: You can set many of these parameters more easily by using the ThinkPad Configuration Program.
Solving computer problems Recovering pre-installed software If the data on your hard disk drive is damaged or accidentally erased, you can restore the software that was shipped with your computer. This software includes your pre-installed operating system, applications, and device drivers. To restore your pre-installed software, you can use the Product Recovery program. The Product Recovery program is in a section of your hard disk drive that is not displayed by Windows Explorer.
Solving computer problems 2. At the prompt, press F11. (The option to press F11 appears for only a few seconds. You must press F11 quickly.) The Product Recovery program main menu opens. Note: If you are prompted to select an operating system, select the one that you want to recover. Then the main menu of the Product Recovery Program opens. 3. Select System Utilities from the main menu. Press Enter. 4. Select Create a Recovery Repair diskette. Press Enter. 5. Follow the on-screen instructions. 6.
Upgrading the hard disk drive Upgrading the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your IBM reseller or IBM marketing representative. Note: Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping.
Upgrading the hard disk drive 5. Remove the hard disk drive by pulling the cover away from the computer. 6. Detach the cover from the hard disk drive. 7. Attach the cover to a new hard disk drive. 8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Reinstall the screw. Note: You can replace the screw with a security screw to prevent the hard disk drive from being removed easily.
Replacing the battery Replacing the battery To replace the battery, do as follows: 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card, the computer might not be able to enter hibernation mode. If this happens, turn off the computer. 2. Close the computer display, and turn the computer over. 3. Slide the battery latch to the unlock position 1 ; then remove the battery 2 . 4.
Chapter 3. Getting help and service from IBM Getting help and service . Getting help on the Web . © Copyright IBM Corp. 2001 . . . . . . . . . . . . . 32 . 32 Getting help by fax Calling IBM . . . . . . . . . . . . . . . . . . . . 33 .
Getting help and service Getting help and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
Getting help and service Getting help by fax If you have a touch-tone telephone and access to a fax machine, in the U.S. and Canada you can receive by fax marketing and technical information on many topics, including hardware, operating systems, and local area networks (LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the U.S.
Getting help and service If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call.
Getting help and service Country or region Language Telephone Number Ireland English 01-815 9202 Italy Italian 02-482 9202 Japan Japanese 0120-887-870 Luxembourg French 298-977 5063 Mexico Spanish 01-800-426-1000 387-5991 Netherlands Dutch 020-504 0501 New Zealand English 0800-446-149 Norway Norwegian 23 05 32 40 Peru Spanish 349-0050 Portugal Portuguese 21-791 51 47 Spain Spanish 91-662 4916 Sweden Swedish 08-751 52 27 Switzerland German/ 0848-80 52 52 French/ Ital
Getting help and service 36 ThinkPad® A30 Series Service and Troubleshooting Guide
Appendix A. Important safety instructions DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, connect and disconnect cables as shown below when installing, moving, or opening the covers of this product or attached devices. If the 3-pin power cord is provided with this product, it must be used with a properly grounded outlet. © Copyright IBM Corp.
DANGER Reduce the risk of fire and electric shock by always following basic safety precautions, including the following: v Do not use your computer in or near water. v During electrical storms: – Do not use your computer with the telephone cable connection. – Do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
DANGER Follow the instruction below when installing or reconfiguring the Mini PCI option. To avoid shock hazard, disconnect all the cables and the ac adapter when you install the Mini PCI option or open the covers of the system or attached devices. Electrical current from power, telephone, and communication cables is hazardous. CAUTION: When you have added or upgraded a Mini PCI Card or a memory card, do not use your computer until you have closed the cover. Never use the computer when the cover is open.
Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Laser compliance statement An optical storage drive (device), such as a CD-ROM, CD-RW, DVD-ROM drive and SuperDisk, which can be installed in the IBM ThinkPad computer is a laser product.
DANGER Emits visible and invisible laser radiation when open. Avoid direct eye exposure. Do not stare into the beam or view it directly with optical instruments. Save these instructions. Appendix A.
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Appendix B. Product warranties and notices Warranty Period The warranty period varies by machine type and country or region. Note: v Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country or region where service is performed. v A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for: 1. parts and labor during the first year of the warranty period 2.
pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.
Warranty Service To obtain warranty service for a Machine, contact IBM or your reseller. If you do not register your Machine with IBM, you may be required to present proof of purchase. During the warranty period, IBM or your reseller, if approved by IBM to provide warranty service, provides without charge certain types of repair and exchange service to keep Machines in, or restore them to, conformance with their Specifications.
b. secure all programs, data, and funds contained in a Machine; c. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them to fulfill their obligations; and d. inform IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Agreement, without regard to conflict of law principles.
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.
HONG KONG AND MACAU Governing Law: The following replaces ″laws of the country in which you acquired the Machine″ in the first sentence: laws of Hong Kong Special Administrative Region. INDIA Limitation of Liability: The following replaces items 1 and 2 of this Section: 1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM’s negligence; 2.
enforce all your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Agreement, without regard to conflict of law principles.
service on that Machine in that country. Warranty service in Africa is available within 50 kilometers of an IBM authorized service provider. You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM authorized service provider.
The minimum warranty period for Machines is six months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded. Extent of Warranty: The second paragraph does not apply.
Limitation of Liability: The following replaces items one and two of the first paragraph of this Section: 1. death or personal injury or physical damage to your real property solely caused by IBM’s negligence; and 2. the amount of any other actual direct damages, up to 125 percent of the charges (if recurring, the 12 months’ charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim. Applicability of suppliers and resellers (unchanged).
1. death or personal injury or physical damage to your real property solely caused by IBM’s negligence; 2. the amount of any other actual direct damages or loss, up to 125 percent of the charges (if recurring, the 12 months’ charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim; The following item is added to this paragraph: 3.
Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. Electronic emission notices Federal Communications Commission (FCC) Statement ThinkPad A30, machine type 2652, 2653, or 2654 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada. European Community Directive Conformance Statement This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electro-magnetic compatibility.
3. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called. In most, but not all, areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN (REN:0.7), you should call your local telephone company to determine the maximum REN for your calling area. 4.
Industry Canada requirements Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications networks protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. Dans certains cas, les fils intérieurs de l’entreprise utilisés pour un service individuel à ligne unique peuvent être prolongés au moyen d’un dispositif homologué de raccordement (cordon prolongateur téléphonique interne).
2. 3. 4. 5. conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
This equipment should not be used in a manner which could constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecom’s PTC Specifications are dependent on the equipment (PC) associated with this modem.
v Use of pulse dialling, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. If such problems occur, the user should NOT contact the Telecom Faults Service. v This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service. v This equipment might not provide for the effective hand-over of a call to another device connected to the same line.
device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s specifications: Automatic re-attempts to the same number There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt.
Notice for European Union countries Hereby Ambit declares that this “J07M058” and “J07M041.00” modems are in conformity with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Appendix B.
Hereby Intel declares that this ″PBA A30460-006″ modem is in conformity with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Hereby 3Com declares that this ″3CN3ACx556″, ″3CN3ACx556B″ and ″3CN3BM1556B″ modem models are in conformity with the essential requirements and other relevant provisions of Directive 1999/5/EC. Appendix B.
Wireless Interoperability Wireless LAN miniPCI Combo Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: v The IEEE 802.11b Standard on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers. v The Wireless Fidelity (WiFi) certification as defined by the WECA (Wireless Ethernet Compatibility Alliance).
2. this device must accept any interference received, including interference that may cause undesired operation. The FCC RF Safety Requirement The radiated output power of Wireless LAN miniPCI Combo Card is far below the FCC radio frequency exposure limits.
Canada - Industry Canada (IC) Low Power License-Exempt Radiocommunication Devices (RSS-210) Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM Alert on LAN HelpCenter PS/2 ThinkLight ThinkPad TrackPoint Ultrabay UltraPort Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are trademarks of Intel Corporation in the United States and/or other countries. (For a complete list of Intel trademarks, see www.intel.com/tradmarx.
74 ThinkPad® A30 Series Service and Troubleshooting Guide
Index A storage device, upgrading 28 Access ThinkPad iii T B telephone, help by 33 testing with PC-Doctor 10 ThinkPad Assistant iii TrackPoint problems 17 battery problems 22 BIOS Setup 25 W C carrying the computer 6 cleaning the computer 8 computer display problems configuration setup 25 Web, help by 32 21 E electronic help iii error messages 11 errors without messages 14 F fax, help by 33 H hard disk problems 23 upgrading 28 hibernation problems 18 I IBM help iii K keyboard problems 16 O
76 ThinkPad® A30 Series Service and Troubleshooting Guide
Part Number: 46P4859 (1P) P/N: 46P4859
