ThinkPad® R50 Series Service and Troubleshooting Guide
ThinkPad® R50 Series Service and Troubleshooting Guide
Note Before using this information and the product it supports, be sure to read the general information under Appendix A, “Important safety instructions,” on page 43, Appendix B, “Wireless related information,” on page 51, Appendix C, “Warranty information,” on page 55, and Appendix D, “Notices,” on page 77.
Important notice for users Important regulatory notice for users The ThinkPad® R50 Series computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your ThinkPad computer in strict accordance with the local RF regulations.
iv ThinkPad® R50 Series Service and Troubleshooting Guide
Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally; and even when it is not. At your desktop, press the Access IBM button to open Access IBM. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions for getting started and staying productive.
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip.
Contents Important notice for users . . . . Important regulatory notice for users . Information about hard disk capacity. . . . . . . . iii . iii . iii Finding information with Access IBM . . . v Chapter 1. Overview of your new ThinkPad computer . . . . . . . . . . . . Your ThinkPad at a glance . . . . . . Features . . . . . . . . . . . . . Specifications . . . . . . . . . . . Caring for your ThinkPad computer . . . Chapter 2. Solving computer problems Diagnosing problems . . . . . . .
viii ThinkPad® R50 Series Service and Troubleshooting Guide
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Features . . . . . . . © Copyright IBM Corp. 2003 . . . . . . . . . . . . . 2 . 3 Specifications . . . . . . . . . Caring for your ThinkPad computer . . . . . . 5 .
Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view 2 ThinkPad® R50 Series Service and Troubleshooting Guide
Features Features Processor v Intel® Pentium® M Processor Memory v Double data rate (DDR) synchronous dynamic random access memory (DRAM) Memory Speed Support: Your computer may not be able to operate at all memory speeds (MHz). A system designed for a slower memory speed may be able to utilize faster memory, but will only operate at the slower speed. Storage device v 2.5-inch hard disk drive Display The color display uses TFT technology: v Size: 14.1 inch or 15.
Features v Integrated wireless LAN (IEEE 802.11a/b/g) feature (on some models) v Integrated wireless LAN (IEEE 802.
Specifications Specifications Size 14-inch model v Width: 314 mm (12.4 in.) v Depth: 260 mm (10.2 in.) v Height: front 34 mm (1.35 in.), rear 37 mm (1.46 in.) 15-inch model v Width: 332 mm (13.1 in.) v Depth: 269 mm (10.6 in.) v Height: front 37 mm (1.46 in.), rear 40 mm (1.58 in.
Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v Avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive. v If your computer comes with an optical drive such as CD, DVD, or CD-RW/DVD drive, do not touch the surface of a disc or the lens on the tray.
Caring for your ThinkPad computer v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm-or hot-swappable. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied).
Caring for your ThinkPad computer 2. Wipe or dust the stain gently with a soft, dry cloth. 3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. 4. Wring out as much of the liquid as you can. 5. Wipe the display again; do not let any liquid drip into the computer. 6. Be sure to dry the display before closing it. Chapter 1.
Caring for your ThinkPad computer 10 ThinkPad® R50 Series Service and Troubleshooting Guide
Chapter 2. Solving computer problems Diagnosing problems . . . . . Troubleshooting . . . . . . . Error messages . . . . . . Errors without messages . . . A password problem . . . . A power switch problem . . . Keyboard problems . . . . UltraNav problems. . . . . Standby or hibernation problems © Copyright IBM Corp. 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 12 12 17 18 19 19 20 21 Computer screen problems . . Battery problems . . . . . Hard disk drive problems . .
Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the pointer to All Programs (in Windows other than Windows XP, Programs) and then to PC-Doctor for Windows. 3. Click PC-Doctor. 4. Choose one of the tests, from either Device Categories or Test Scripts. Attention Running any tests may take up to several minutes or longer.
Solving computer problems Message Solution 0177: Bad SVP data, stop POST task. Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. 0182: Bad CRC2. Enter BIOS Setup and load Setup defaults. Checksum of the CRC2 setting in the EEPROM is not correct. Go to IBM BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system. 0185: Bad startup sequence settings.
Solving computer problems Message Solution 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the IBM BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu. 021x: Keyboard error Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard. Turn off the computer, and turn off all attached devices. Turn on the computer first; then turn on the attached devices.
Solving computer problems Message Solution 0280: Previous boot incomplete Your computer was previously unable to complete the boot process. Turn the computer off; then turn it on to start the IBM BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10. If you still see the same error code, have the computer serviced. 02D0: System cache error The cache is disabled. Have the computer serviced.
Solving computer problems Message Solution 1810: Hard disk partition A problem in recognizing the layout of the partition on the hard disk has layout error halted computer startup. Either the IBM Predesktop Area has been deleted, or the hard disk contains corrupt data. To try to restart your computer, complete one of the following: v If the IBM Predesktop Area has been deleted 1. Press F1 to open the IBM BIOS Setup Utility. 2. Select Security->IBM Predesktop Area-> Access IBM Predesktop Area. 3.
Solving computer problems Message Solution EMM386 Not Installed — Edit C:\CONFIG.SYS and change a line from Unable to Set Page device=C:\WINDOWS\EMM386.EXE RAM Frame Base Address. to device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. CardBus Configuration Error —Device Disabled Go to IBM BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system. Thermal sensing error The thermal sensor is not functioning correctly.
Solving computer problems Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps. Solution: Make sure that the memory card is installed correctly. If it is, but the screen is still blank, and you hear five beeps, have the computer serviced. If you hear 4 cycles of 4 beeps each, the Security Chip has a problem. Have the computer serviced. Problem: When I turn on the machine, only a white pointer appears on a blank screen.
Solving computer problems If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM authorized servicer or an IBM marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. If you forgot your supervisor password, IBM will not reset your password.
Solving computer problems Problem: All or some of the keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Problem Some or all of the keys on the external keyboard do not work. Solution If you are using the ThinkPad Dock II, the ThinkPad Mini Dock, or the ThinkPad Port Replicator II, make sure that the keyboard cable is correctly connected to the keyboard connector.
Solving computer problems Note: For more information, see the manual supplied with the mouse. Standby or hibernation problems Problem: The computer enters standby mode unexpectedly. Solution: If the processor overheats, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components. Also, check the settings for standby mode, using Battery MaxiMiser.
Solving computer problems Solution: If the system does not return from standby mode, it may have entered standby or hibernation mode automatically because the battery is depleted. Check the standby indicator. v If the standby indicator is on, your computer is in standby mode. Connect the ac adapter to the computer; then press Fn. v If the standby indicator is off, your computer is in hibernation mode or power-off state. Connect the ac adapter to the computer; then press power button to resume operation.
Solving computer problems Solution: Windows XP enables multiple users to log on to the system at the same time. If you are the first user to have logged on to your computer, you can use the Fn+F3 key combination. Otherwise the combination will not work on your computer. Computer screen problems Problem: The screen is blank. Solution: v Press Fn+F7 to bring up the image.
Solving computer problems 6. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshooter button. 7. Click the Monitor tab. 8. Make sure the information is correct. 9. Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshooter button. Problem: Incorrect characters appear on the screen.
Solving computer problems empty. or Your computer operates after the battery status indicator shows empty. Solution: Discharge and recharge the battery. Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery’s operating time is still short, use a new battery. Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active.
Solving computer problems A startup problem Problem: The Microsoft Windows operating system will not start. Solution: Use the Access IBM Predesktop Area to help solve or identify your problem. Starting the Access IBM Predesktop Area is easy. To open the Access IBM Predesktop Area, do the following: 1. Turn off your PC, and then turn it back on again. 2. Watch the screen carefully while your PC starts. When the message “To interrupt normal startup, press the blue Access IBM button.
Solving computer problems v Restore your backups restores backups you have made with IBM Rapid Restore Ultra, if backups have been made. v Run diagnostics starts diagnostics tests to help determine whether there are problems with your PC and what might be causing them. v Create diagnostic disks helps you create special disks used during diagnostic tests.
Solving computer problems If you still have the problem, press and hold the power switch for 4 seconds or more; this forces the computer to turn off. Problem: The computer does not start from a device you want, such as a diskette drive. Solution: Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure that the startup sequence in the IBM BIOS Setup Utility is set so that the computer starts from the device you want.
Solving computer problems v Maximum Performance: Keeps the processor speed high at all times. v Automatic: Switches the processor speed between high and low, depending on how much the processor is used. If the use increases, Intel SpeedStep switches the processor speed to high. v Battery Optimized Performance: Keeps the processor speed low at all times. To 1. 2. 3. 4. 5. choose a mode, do the following: Start the ThinkPad Configuration Program. Click Power Management.
Starting IBM BIOS Setup Utility Starting IBM BIOS Setup Utility Your computer provides a program, called IBM BIOS Setup Utility, that enables you to select various setup parameters. v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Security: Set security features. v Startup: Set the startup device. v Restart: Restart the system. Note: You can set many of these parameters more easily by using the ThinkPad Configuration Program.
Recovering pre-installed software Recovering pre-installed software Your computer hard disk has a hidden, protected area for backups. Contained within this area is a complete backup of the hard disk as it was shipped from the factory and a program called the Access IBM Predesktop Area. If you installed the IBM Rapid Restore Ultra program, the Access IBM Predesktop Area also contains additional IBM Rapid Restore Ultra backups that reflect the contents of the hard disk as it existed at various points in time.
Upgrading the hard disk drive Upgrading the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your IBM authorized servicer or IBM marketing representative. Note: Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping.
Upgrading the hard disk drive 5. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 6. Detach the cover from the hard disk drive. 7. Attach the cover to a new hard disk drive. 8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Close the computer display and place the computer with its bottom side up. Reinstall the screw. 10. Reinstall the battery. Chapter 2.
Upgrading the hard disk drive 11. Turn the computer over again. Connect the ac adapter and the cables to the computer.
Replacing the battery Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card, the computer might not be able to enter hibernation mode. If this happens, turn off the computer. 2. Close the computer display, and turn the computer over. 3. Slide and hold the battery latch to the unlocked position 1 , and remove the battery 2 . 4. Install a fully charged battery. Chapter 2.
Replacing the battery 5. Slide the battery latch to the locked position. 6. Turn the computer over again. Connect the ac adapter and the cables to the computer.
Chapter 3. Getting help and service from IBM Getting help and service . Getting help on the Web . © Copyright IBM Corp. 2003 . . . . . . . . . . . . . 38 . 38 Calling IBM . . . . . . . Getting help around the world . . . . . . . . . . 38 .
Getting help and service Getting help and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
Getting help and service v Engineering change management - Occasionally, there might be changes that are required after a product has been sold. IBM or your reseller, if authorized by IBM, will make selected Engineering Changes (ECs) available that apply to your hardware.
Getting help and service Telephone numbers Note: Telephone numbers are subject to change without notice. For the latest list of IBM HelpCenter telephone numbers and hours of operation, visit the Support Web site at www.ibm.
Getting help and service Country or region Language Telephone Number Middle East +44(0)1475 555 055 Netherlands Dutch 020-514 5770 New Zealand English 0800-446-149 Norway Norwegian 66 81 11 00 Peru Spanish 0-800-50-866 Philippines English (63)2-995-2225 Portugal Portuguese 21-791-5147 Russia Russian 095-940-2000 Singapore English (65)1-800-840-9911 Spain Spanish 91-662-4216 Sweden Swedish 08-477 4420 Switzerland German/French/Italian 058-333-0900 Taiwan Mandarin 886-2
Getting help and service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to www.ibm.com/pc/support, and click Warranty. Eligible IBM computers are identified by their four-digit machine types. For more information about International Warranty Service, see Service Announcement 601-034 at www.ibm.com. Click Support & downloads, click Announcement letters, and click Announcements search.
Παρ ρτηµα Α. Σηµαντικ ς οδηγ ες σχετικ µε την ασϕ λεια ΚΙΝ∆ΥΝΟΣ Το ηλεκτρικ ρε µα στα καλ δια ρε µατος, τηλεϕ νου και επικοινων ας ε ναι επικ νδυνο. Για να αποϕ γετε τον κ νδυνο ηλεκτροπληξ ας, ταν εγκαθιστ"τε, µετακινε τε # ανο γετε τα καλ µµατα του προϊ ντος # των προσαρτηµ%νων συσκευ ν, συνδ%ετε και αποσυνδ%ετε τα καλ δια πως περιγρ"ϕεται παρακ"τω. Αν παρ%χεται τριαγωγικ καλ διο ρε µατος µε αυτ το προϊ ν, πρ%πει να συνδεθε σε σωστ" γειωµ%νη πρ ζα. © Copyright IBM Corp.
ΚΙΝ∆ΥΝΟΣ Μει στε τον κ νδυνο πυρκαγι"ς και ηλεκτροπληξ ας τηρ ντας π"ντα τις βασικ%ς προϕυλ"ξεις, πως: v Μη χρησιµοποιε τε τον υπολογιστ# µ%σα # κοντ" σε νερ . v Κατ" τη δι"ρκεια καταιγ δας: – Μη χρησιµοποιε τε τον υπολογιστ# σας µε καλωδιακ# τηλεϕωνικ# σ νδεση. – Μη συνδ%ετε # αποσυνδ%ετε το καλ διο απ την τηλεϕωνικ# υποδοχ# στον το χο. ΚΙΝ∆ΥΝΟΣ: Καλ δια ρε µατος και µετασχηµατιστ%ς Χρησιµοποιε τε µ νο τα καλ δια ρε µατος και τους µετασχηµατιστ%ς που παρ%χονται απ τον κατασκευαστ# του προϊ ντος.
ΚΙΝ∆ΥΝΟΣ: Μπαταρ ες Η κακ# χρ#ση # ο κακ ς χειρισµ ς µπαταρι ν µπορε να προκαλ%σει υπερθ%ρµανση της µπαταρ ας, η οπο α µπορε να %χει ως αποτ%λεσµα την %κλυση αερ ων # ϕλ γας απ τη µπαταρ α. Ποτ% µην επιχειρ#σετε να ανο ξετε # να επισκευ"σετε µια µπαταρ α. Μη συνθλ ψετε, τρυπ#σετε # κ"ψετε την µπαταρ α και µη βραχυκυκλ σετε τα µεταλλικ" σηµε α επαϕ#ς. Μην εκθ%σετε τη µπαταρ α σε νερ # "λλα υγρ".
ΚΙΝ∆ΥΝΟΣ Αν το πακ%το επαναϕορτ σιµων µπαταρι ν δεν αντικατασταθε µε το σωστ τρ πο, υπ"ρχει κ νδυνος %κρηξης. Το πακ%το µπαταρι ν περι%χει µικρ# ποσ τητα επιβλαβ ν ουσι ν. Για να αποϕ γετε τυχ ν τραυµατισµ : v Αντικαταστ#στε τη µπαταρ α µ νο µε µπαταρ α του προτειν µενου απ την IBM τ που. v Κρατ#στε το πακ%το µπαταρι ν µακρι" απ ϕωτι". v Μην το εκθ%σετε σε νερ # βροχ#. v Μην επιχειρ#σετε να το αποσυναρµολογ#σετε. v Μην το βραχυκυκλ σετε. v Κρατ#στε το µακρι" απ παιδι".
ΠΡΟΣΟΧΗ: ?ταν %χετε προσθ%σει # αναβαθµ σει µια κ"ρτα CDC # Mini PCI # µια κ"ρτα µν#µης, µη χρησιµοποι#σετε τον υπολογιστ# πριν κλε σετε το κ"λυµµα. Ποτ% µη χρησιµοποιε τε τον υπολογιστ# ταν το κ"λυµµα ε ναι ανοιχτ . ΠΡΟΣΟΧΗ: Η λ"µπα ϕθορισµο που περι%χεται στην οθ νη υγρ ν κρυστ"λλων (LCD) περι%χει υδρ"ργυρο. Μην την πετ"τε σε απορρ µµατα που καταλ#γουν σε χωµατερ%ς # χ ρους υγειονοµικ#ς ταϕ#ς απορριµµ"των. Η απ ρριψ# της πρ%πει να γ νεται σ µϕωνα µε τις τοπικ%ς διατ"ξεις # κανονισµο ς.
∆ λωση σχετικ µε τις προδιαγραϕ ς των συσκευ ν laser Η οπτικ µον δα αποθ κευσης, π.χ. µον δα CD-ROM, CD-RW, DVD-ROM SuperDisk, που µπορε να ε ναι εγκατεστηµ νη στον υπολογιστ IBM ThinkPad ε ναι προϊ ν laser. Η παρακ τω ετικ τα σ µανσης προϊ ντος laser Κατηγορ ας 1 βρ σκεται στην επιϕ νεια της µον δας.
ΚΙΝ∆ΥΝΟΣ Εκπ µπει ορατ και α ρατη ακτινοβολ α laser ταν το κ λυµµα ε ναι ανοικτ . Αποϕε!γετε την απευθε ας κθεση των µατι"ν στην ακτινοβολ α. Μην κοιτ τε απευθε ας στην κατε!θυνση της δ σµης και µην την εξετ ζετε µε οπτικ εργαλε α. Πολλ προϊ ντα και προαιρετικ τµ µατα PC περι χουν καλ"δια σ!ρµατα, π.χ. καλ"δια ρε!µατος καλ"δια σ!νδεσης του προαιρετικο! τµ µατος µε το PC.
50 ThinkPad® R50 Series Service and Troubleshooting Guide
Appendix B. Wireless related information Wireless interoperability Wireless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: v The IEEE 802.11a/b/g Standard on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers.
the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situation or environment, the use of Wireless LAN Mini-PCI Adapter or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization.
Enabling Extended Channel Mode The statement below regarding the extended channel mode is applicable when the system supports this function. To check the support of this function, please see the property of the installed wireless card by referring to the extended channel mode enablement instruction. In countries other than the United States and Canada, extra IEEE 802.11b channels may be supported.
54 ThinkPad® R50 Series Service and Troubleshooting Guide
Appendix C. Warranty information This appendix contains warranty information for your ThinkPad, warranty period, warranty service and support, and the IBM Statement of Limited Warranty. Warranty service and support With the original purchase of an IBM ThinkPad, you have access to extensive support. During the IBM Machine warranty period, you may call IBM or your reseller for problem-determination assistance under the terms of the IBM Statement of Limited Warranty.
Most computers, operating systems, and application programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program.
IBM Statement of Limited Warranty Z125-4753-07 11/2002 Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
v v failure caused by a product for which IBM is not responsible; and any non-IBM products, including those that IBM may procure and provide with or integrate into an IBM Machine at your request. The warranty is voided by removal or alteration of identification labels on the Machine or its parts. IBM does not warrant uninterrupted or error-free operation of a Machine.
becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. Your Additional Responsibilities Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service. You also agree to: 1.
1. damages for bodily injury (including death) and damage to real property and tangible personal property; and 2. the amount of any other actual direct damages, up to the charges (if recurring, 12 months’ charges apply) for the Machine that is subject of the claim. For purposes of this item, the term ″Machine″ includes Machine Code and Licensed Internal Code (″LIC″). This limit also applies to IBM’s suppliers and your reseller.
Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary Commercial Court of the city of Buenos Aires. BRAZIL Governing Law: The following is added after the first sentence: Any litigation arising from this Agreement will be settled exclusively by the court of Rio de Janeiro, RJ.
household use or consumption, then none of the limitations in this paragraph apply. Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first sentence: laws of the State or Territory. CAMBODIA, LAOS, AND VIETNAM Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first sentence: laws of the State of New York, United States of America.
of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim. For purposes of this item, the term "Machine" includes Machine Code and Licensed Internal Code ("LIC"). Arbitration: The following is added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect.
Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act. PEOPLE’S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces ″laws of the country in which you acquired the Machine″ in the first sentence: laws of the State of New York, United States of America (except when local law requires otherwise).
How to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom or Vatican State, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM, provided the Machine has been
Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe
and 9) in the United Kingdom, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the English courts.
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND Limitation of Liability: The following replaces the terms of this section in its entirety: Except as otherwise provided by mandatory law: 1.
IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED SAVINGS. THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED: AUSTRIA What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.
In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged). GERMANY What this Warranty Covers: The following replaces the first sentence of the first paragraph of this section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.
omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default. Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM.
which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default. Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM. This section sets out the extent of IBM’s liability and your sole remedy. 1. IBM will accept unlimited liability for: a. death or personal injury caused by the negligence of IBM; and b.
Note: “Region” means either Hong Kong or Macau Special Administrative Region of China.
CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. 2. On-site Service IBM or your reseller will either repair or exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center. 3.
HelpCenter telephone numbers Phone numbers are subject to change without notice.
All software programs pre-loaded in the equipment shall only have a thirty(30) day guarantee for installation defects from the date of purchase. IBM is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product. Services not chargeable to the guarantee shall be charged to the final user, prior an authorization.
Appendix D. Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
References to the Web site addresses Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.
International Business Machines Corporation New Orchard Road Armonk, NY 10504 Telephone 1-919-543-2193 Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d’Industrie Canada Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada.
accordance with the Law for Promotion of Effective Utilization of Resources, IBM Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers. For details, visit the IBM Web site at www.ibm.com/jp/pc/service/recycle/ Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers by the manufacturer was begun on October 1, 2003. For details, visit the IBM Web site at www.ibm.
Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM IBM (logo) HelpCenter PS/2 Rapid Restore ThinkLight ThinkPad TrackPoint Ultrabay UltraNav Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and/or other countries. Intel, Pentium, and Intel SpeedStep are trademarks of Intel Corporation in the United States and/or other countries. (For a complete list of Intel trademarks, see www.intel.
82 ThinkPad® R50 Series Service and Troubleshooting Guide
Appendix D.
To obtain your Notes and/or SmartSuite CD: To order, call 800-690-3899 (U.S. or Canada). Note: Only one CD per license. Please allow 10 to 15 working days for delivery. NO RETURNS ACCEPTED. Important: You are entitled to one CD per license. The CD and standard shipping are provided at no additional charge. Any applicable duties and taxes imposed by local jurisdictions are extra. NO PROGRAM SERVICES ARE AVAILABLE FOR THESE PROGRAMS. THEY ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
Appendix D.
Pour obtenir le(s) CD Notes et/ou SmartSuite : Pour commander, composez le 800-6903899 (Etats-Unis ou Canada). Remarque : Un seul CD par licence. Comptez 10 à 15 jours ouvrables pour la réception du produit. AUCUN RENVOI NE SERA ACCEPTE.. Important : Vous n’avez droit qu’a un seul CD par licence. Le CD et les frais d’envoi sont gratuits, mais les taxes et droits en vigueur localement seront factures. AUCUN SERVICE DE PROGRAMME N’EST DISPONIBLE POUR CES PROGRAMMES.
Lotus SmartSuite Millennium Edition - License/CD SmartSuite® Millennium Edition prepares you for a new era in computing. Included with your new IBM Personal Computer is Lotus SmartSuite Millennium edition for Win. Lotus SmartSuite provides eight innovative applications with time saving features that give you a head start on your work and guide you through tasks with fewer steps to perform your tasks.
• and SmartCenter Internet information manager Lotus SmartCenter is SmartSuite Millennium Edition's customizable command center designed to work like a file cabinet. SmartCenter offers users a simple way to access and organize information from SmartSuite applications, Lotus Notes and the Internet. Notes R5 with Messaging License Also included is a Lotus Notes R5 with Messaging license (No Cal) - the most advanced messaging client for the intranet.
Conditions of Use If you already have a valid licence for Lotus SmartSuite Millennium edition or for Lotus SmartSuite 97, this document entitles you to make an additional copy of the software for use on the IBM PC boxed with this Lotus SmartSuite Millennium brochure.
IBM Introductory Support Limited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no charge for 30 days from date of purchase, when you register your IBM hardware. Follow these simple guidelines if you encounter a problem or have a question about Lotus SmartSuite Millennium: (1) Be at your computer. (2) Document what you were doing when the problem occurred; write down the exact text of any messages displayed on your screen.
Appendix D.
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Appendix D.
94 ThinkPad® R50 Series Service and Troubleshooting Guide
Index PC-Doctor for Windows 12 power switch problems 19 problems battery 24 computer screen 23 diagnosing 12 hard disk 25 hibernation 21 keyboard 19 password 18 power management 21 power switch 19 standby 21 startup 26 TrackPoint 20 troubleshooting 12 UltraNav 20 B battery problems 24 replacing 35 BIOS Setup Utility 30 C carrying the computer 6 cleaning the computer 9 computer screen 23 configuration setup 30 D diagnosing problems 12 E environment 6 error messages 12 errors without messages 17 F fea
96 ThinkPad® R50 Series Service and Troubleshooting Guide
Part Number: 13N6087 (1P) P/N: 13N6087
