User manual
TROUBLESHOOTING
Problem: There is DVB-T broadcasting in the area, but Auto Scan isn’t
able to lock on to any program channels.
Solution: Check for a too-weak signal by moving the antenna and trying
the Auto Scan function again. (Placing the antenna near a
window is best.)
Check that the antenna connection is tight.
Check that the correct country has been selected on the
TotalMedia Scan Function page.
Connect to an outdoor antenna (if not already done) and try
the Auto Scan function again.
NOTE: If DVB-T broadcasting is new to your area, the provider
may change the broadcasting power from day to day, which can
affect your reception. Also, bad weather can affect signal
quality, as can metal objects (even things like soda cans)
placed near the antenna.
Problem: While viewing, the screen blacks out or freezes on an image.
Solution: This is due to a weak signal. See the solutions above.
Problem: Video works, but not audio.
Solution: Check the sound card and the volume setting.
Problem: The remote control doesn’t work.
Solution: Check the batteries in the remote control.
Conrm that the remote receiver light is on, indicating signal
reception.
Make sure the remote is within operational range (5 m / 16 ft.)
and not pointed at the receiving window on a too-severe angle.
Problem: The TV picture occasionally freezes or slows.
Solution: If using HDTV, ensure the minimum requirements are met (P4
2.0 GHz).
Check that the VGA driver is properly installed and updated.
Don’t simultaneously run high CPU-loading software, such as
video games or CAD.
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