User's Manual

9. WARRANTY AND RETURNS
Warranty
Limited 15 Months Warranty
iCare Diagnostics, Inc Ltd. warrants the PSS‐1 product, when purchased new and
installed and operated in accordance with the instructions of this manual, to be free
from defects in materials and workmanship, and will repair or replace, at their
discretion, any unit or accessory which exhibits such defects.
In no event will iCare Diagnostics, Inc be liable for any indirect, incidental or
consequential damages resulting from any defect or warranty claim.
The PSS‐1 At‐Home RT‐PCR Testing System and its associated accessories are covered by
a standard iCare Diagnostic, Inc warranty. Contact your local iCare Diagnostic, Inc office
for the details of the warranty.
Under the terms of this warranty, the product must be returned in its original
packaging, transportation prepaid by the sender, with a copy of the Proof of Purchase
and a detailed description of the problem.
Please contact your distributor (or iCare Diagnostics, Inc on the number given on Page 2
of this manual) to assess the defect and arrange the return the product if necessary.
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Unspecified use or unauthorized modification of any part of
the PSS‐1 unit or its accessories or the use or attachment of
any adaptor or peripheral not supplied, specified or
sanctioned by iCare Diagnostics, Inc will invalidate this
warranty.
The product must be decontaminated using the procedure
detailed in Section 8.2 and a Certificate of Decontamination
supplied with any return. If the product is considered too
hazardous to be shipped, please contact iCare Diagnostics, Inc
on the number given on Page 2 of this manual for further
instructions.