User's Manual

© IceRobotics Ltd 2012 Page 33 V0.15 EN(UK)Nov 2012
10 Help and Support
If you require assistance or have questions on CowAlert, the Support team can be contacted in 3
ways:
1. Select the Help option from the main menu. This will open up a web form which is shown
below. Fill in the required details and follow the on screen instructions. An email will be set
to [e-mail]
2. Email: [e-mail]
3. Telephone : [phone] and select “Support” (option 2)
Telephone support is available between 0900 and 1700, Monday to Friday. Messages can be left
on this number at any time.
Any support requests will be dealt with as quickly as possible.
11 Feedback
We welcome feedback on the systems and suggestions for future releases. Please use the webform
above to submit these.
Note that the email address can
be edited