User's Manual

Troubleshooting and Maintenance
13
Upgrading the Firmware
You can upgrade the firmware of the ViVOpay PISCES if required for your application. You will
need the following from your ViVOpay PISCES distributor:
• New ViVOpay firmware
ViVOpay download utility
USB data cable
You also need a PC with a USB port. The PC should have the required USB driver HID.DLL file. If
not, it is available for download from Microsoft’s website.
To upgrade the firmware
1 Copy the firmware image and ViVOpay download utility to the PC you are using for
the upgrade.
2 Connect the USB data cable to the ViVOpay PISCES and PC (see “Connecting
Power, Stylus, and Data Cables” on page 6).
3 Double click the ViVOpay download utility icon or .exe to start the utility.
4 Power on the ViVOpay PISCES. The bootloader version will appear.
5 According to the image type to click the corresponding bottom.
5.1 Click Download Bootloader to download bootloader.
5.2 Click Download Image to download firmware.
6 When prompted, locate and select the bootloader or firmware image to download
and click OK.
7 When the download is complete, disconnect the ViVOpay PISCES from the PC and
power. The new bootloader or firmware will be active next time you apply power to
the ViVOpay PISCES.
8 Reconnect power.