User's Manual
ViVOpay PISCES User Guide
4
Installing the ViVOpay PISCES
ESS
Can Another Customer View the PIN?
While one person stands
at
the ViVOpay PISCES with their hand positioned
to
enter the PIN, the
other
tester should
try to
observe
the
keypad from behind
and
beside
the first person.
Can the Cashier View the PIN?
While one person stands
at
the ViVOpay PISCES with their hand positioned
to
enter the PIN, the
other
tester should stand behind the counter and try
to
observe the PIN keypad. The second tester
should move around
a little to see if
there
is a
position where
they can
observe
PIN entry.
Can the Video Camera View the PIN?
While one person stands
at
the ViVOpay PISCES with their hand positioned
to
enter the PIN, the
other
tester should observe what
is
being recorded by any video camera with
a
view
of
the ViVOpay
PISCES
. This may
require playing back
a
recording
to see if PIN
entry
is
visible.
If the
video
camera
is
moveable, the second person should move the video camera to determine
if
there is a
position
where PIN
entry
can be observed.
Retesting Requirements
If PIN
entry
on the
ViVOpay PISCES
is
observable
in any of the
above tests,
you
must reposition
the
ViVOpay PISCES
and
completely retest
all
locations
to
verify
that PIN
entry
is not
visible.
Consider
placing
a
display
to
block observation from
that position.
Repositioning
the
ViVOpay PISCES
to
block observance
of PIN
entry
at one
location may expose
PIN
entry
to
observation
at
another location.
PCI
requires
that you
reposition
the
ViVOpay
PISCES
and
retest
until PIN
entry
is
secure from
observation.
Radio Frequency Interference
To
perform contactless transactions,
the
ViVOpay
PISCES
uses
a
radio frequency antenna. The
range
(reading distance) and performance
of
the reader can
be
affected
by
other radio frequency
emitters
and
proximity
to metal.
For best
performance, adhere
to the
following
guidelines:
• Do not position the ViVOpay PISCES closer than 1 foot (30 cm) to other
RF-emitting devices. Some environments may require greater distances.
• Avoid placing the ViVOpay PISCES on or near large metal objects.
• Do not position the ViVOpay PISCES near radio transmitters.