User's Manual

PROXIMITY READER
IDTECK -9- 20031125
12. Warranty and Service
STAR SR10/SR20 Philips Mifare™ Compatible Proximity Reader warranty is valid for 2 years from the
shipping date. The following warranty and service information applies only to the United States of America
and Republic of Korea. For the information in other countries, please contact your local distributor or
suppliers. To obtain in or out of warranty service, please prepay shipment and return the unit to the facility
listed below.
IN THE UNITED STATES
RF LOGICS Inc. Service Center
3026 Scott Blvd.,
SANTA CLARA, CA95054
Tel. : [phone]
Fax. : [phone]
E-mail: [e-mail]
Web-site: www.rflogics.com
OUTSIDE OF THE UNITED STATES
ID TECK CO., LTD. Service Center
5F Ace Techno Tower Bldg.,
684-1 Deungchon-dong, Gangseo-gu,
SEOUL 157-030, KOREA
Tel. : [phone]
Fax. : [phone]
E-mail: [e-mail]
Web-site: www.idteck.com
Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing to prevent
damage, include the following information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to address
3. Ship-to address
4. Number and description of units shipped.
5. Name and telephone number of person to contact.
6. Reason for return and description of the problem.
NOTE: Damage occurring during shipment is deemed the responsibility of the carrier, and claims should
be made directly to the carrier.