Installation Instructions

ManualsBrandsIdeal Door ManualsDoorsTraditional 10' x 8' Sandtone Insulated Garage Door (R-Value 6.5)

Painting your Door

Paint: Your steel garage door can be painted with a high quality,

100% acrylic latex (ﬂat, satin, or semi-gloss) exterior grade paint.

NOTE: Do not use oil-based paint. Using oil-based paint will

void the warranty on your door.

Cleaning: Before painting your door, it must be free of dirt,

oils, chalk, waxes and mildew. The prepainted surfaces can be

cleaned of dirt, oils, chalk and mildew with a diluted solution

of trisodium phosphate. Trisodium phosphate is available over

the counter at most stores under the name SOILAX , in many

laundry detergents without fabric softener additives, and in

some general purpose cleaners. Check the label for trisodium

phosphate content. The recommended concentration is 1/3

cup of powder to 1–1/2 to 2 gallons of water. After washing the

door, always rinse well with clear water and allow to dry.

If the door has ever been waxed, the wax must be removed

before painting. Doors are not waxed during the manu-

facturing process. The wax can be removed by wiping door

surface with a rag saturated with Xylene (Xylol), available

at most paint or hardware stores. Wiping should be done at

moderate pressure and Xylene must not be allowed to sit on

the door for an extended time. Damage to your door’s paint

system can occur if overexposed to this or other solvents.

Caution: Safety instructions on the solvent’s container must

be followed. After de-waxing the door, clean with trisodium

phosphate, as stated previously.

NOTE: Sanding could remove rust-inhibiting compounds,

therefore, sanding should be done only to damaged areas

where bare metal has been exposed. Refer to the “Paint

Repair” section of these instructions.

Paint Repair: Should your door’s paint ﬁnish become

damaged, exposing the bare metal, it will become necessary

to repair this area to prevent rust from forming. The damaged

area should be lightly sanded with a medium to ﬁne sandpaper

making sure to remove all visible red and white rust. Wipe

this area with a dry, clean rag. Coat the sanded area with a

high quality, rust inhibiting, zinc enriched primer. This type of

primer can be found at most paint or hardware stores, and

should be labeled for covering bare and galvanized steel. Once

the primer is applied, wait the time speciﬁed on the primer’s

instructions before you ﬁnish painting your door.

Paint: Your steel garage door can be painted with a high

quality, 100% acrylic latex (ﬂat, satin, or semigloss) exterior

grade paint. Since all paints are not created equal, the

following test needs to be performed: paint should be applied

on a small area of the door (following the instructions on the

paint container), allowed to dry, and evaluated prior to painting

the entire door. Paint defects to look for are blistering and

peeling. An additional test is to apply a strip of masking tape

over the painted area and peel back, checking to see that the

paint adheres to the door and not to the tape.

After satisfactorily testing a paint, follow the directions on the

container and apply to the door. Be sure to allow adequate

drying time should you wish to apply a second coat.

Window frames & inserts can be painted with a high quality,

100% acrylic latex. The plastic should ﬁrst be lightly sanded to

remove any surface gloss.

NOTE: Do not apply paint when door surface temperature is different

from manufacturer’s suggested temperature range for application.

Snap-In Decorative Insert Removal And

Replacement:

NOTE: DO NOT REMOVE SCREWS from the window frame.

Decorative inserts are designed to snap-in and out of the

window frame.

Some doors with windows have a decorative insert attached

behind the window. They may be moved to the outside of the

glass, or can be removed for cleaning or painting purposes.

1) Remove the four tabs of the insert from under the edge of

the inside window frame. There is one tab on each side

and one on the top and bottom of the insert.

2) The insert can be ﬁrmly pulled out of the window.

3) Replacing the insert is the reversal of the process

described for removal. The four tabs must be pressed

under the lip in the window frame.

4) If preferred, the insert can be snapped into the frame on

the outside of the glass.

Glass Replacement

To avoid injury, use extreme caution in handling glass

window pane. When the frame is removed, the exposed

steel edge of the door may be sharp. Avoid contact with

the steel edges.

Glass Replacement: If your door is equipped with windows

and the glass should need replacement, follow the steps

below:

1) With someone holding the outside frame, remove the

screws from the inside window frame.

2) Pull the inside frame out of the door.

3) Carefully remove the broken or old glass.

4) Insert the new glass. The glass should be 11” by

18-1/2” (standard panel windows) or 11” x 40-1/4” (long

panel windows).

5) With someone holding the outside frame, reinsert the

screws into the inside frame, trapping the glass.

WARNING

IDEAL DOOR Limited Warranty

We will repair or replace (at our option) any garage door section or hardware that is defective in material or workmanship pursuant to the

terms of this limited warranty. This warranty extends to and benefits only the original purchaser of the garage door. This warranty does

not apply to commercial, industrial or any other non-residential installation.

We will provide, at no cost to you, sections/section components, hardware, springs/spring components to repair or replace defective

sections, hardware, or springs/spring components. All labor costs associated with the removal and reinstallation of any repaired

section/section components, hardware or spring/spring components, and the installation of replacement sections/section components,

hardware, or spring/spring components, will be your responsibility. We reserve the right to inspect and/or verify any claimed defect.

The applicable limited warranty periods are as follows:

Model #

Paint System Hardware

Springs/Sections/

Delamination

Limited

Lifetime

3 yrs. 3 yrs.

Terms and limitations of the limited warranty are further detailed below:

Paint System Limited Warranty

Clopay warrants the sections of the Models listed above against rust through due to the paint finish cracking, checking or peeling (losing

adhesion) as follows: (a) in residential single family installations for the years designated above from the date of delivery to the original

purchaser; (b) in all other residential installations (including installations on facilities owned in common by condominium associations or

similar organizations), for ten (10) years from date of delivery to the original purchaser, pursuant to the terms of this limited warranty.

Hardware/Spring & Spring Component/Sections/Section Components Limited Warranty

We will repair or replace (at our option) any garage door hardware, section/section components, spring and/or spring component that is

defective in material or workmanship for the term defined in the chart above, pursuant to the terms of this limited warranty. In addition,

we will repair or replace (at our option) any garage door section/section component that is defective in material or workmanship,

including, but not limited to, delamination of the polystyrene insulation from the steel skin.

WE WILL NOT PAY FOR ANY DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES, CAUSED BY OR

RESULTING FROM DEFECTIVE GARAGE DOOR SECTIONS OR HARDWARE. Some states do not allow the exclusion of incidental

or consequential damages, so the above limitation may not apply to you.

Our warranty shall not extend to or cover deterioration due to damage or rust to the garage door caused by fire, an act of God, other

accident or casualty, vandalism, radiation, harmful fumes or foreign substances in the atmosphere, or occurring as a result of any

physical damage or the failure of paint that is not applied per the manufacturer’s specifications after the garage door left our factory, or

failure to follow all installation and maintenance instructions. Nor shall our warranty extend to or cover any damages due to normal wear

and tear, or claims with respect to any products that in any way or degree have been altered, processed, misused or improperly handled

or installed.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Clopay Building Products, Inc.

C11-R01-0704

WE MAKE NO OTHER WARRANTIES, REPRESENTATIONS, OR COVENANTS, EXPRESS OR IMPLIED, WITH RESPECT TO THIS

PRODUCT, INCLUDING BUT NOT LIMITED TO WARRANTIES, REPRESENTATIONS OR COVENANTS AS TO WORKMANSHIP,

DESIGN, CAPACITY, QUALITY, CONDITION, MERCHANTABILITY, OR FITNESS FOR ANY PURPOSE OF THE PRODUCT, EXCEPT

FOR ANY “IMPLIED WARRANTY” AS THAT TERM IS DEFINED IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE

COMMISSION IMPROVEMENT ACT, SUCH IMPLIED WARRANTIES TO BE LIMITED IN DURATION TO A PERIOD OF ONE YEAR

FROM THE DATE OF PURCHASE.

Painting preparation: Clean surface first with a diluted

solution of Trisodium Phosphate. The recommended

concentration is 1/3 cup of powder to 1-1/2 to 2 gallons of

water. A cleaning pad (3M Synthetic steel wool GRAY not

green) should be used saturated with this cleaning solution.

Rub with even pressure to lightly scuff the surface while ap-

plying the cleaning solution over all surfaces to be painted.

A final wipe and rinse with clean water and sponge should

be done to remove any loose material. Change water often

to ensure clean rinse and allow to dry. Pre test your paint

on a small area (see paragraph Paint below). If the paint

shows signs of poor adherence, (tape test below) there may

be a problem with the paint or the surface preparation. DO

NOT PROCEED! A new paint or further preparation of the

surface is called for.

Alternate cleaning compounds: Areas of the country that

do not carry Trisodium Phosphate can use a biodegradable

cleaner with the cleaning pad above. Follow above

directions to rinse completely and pre test paint.

Painting: Your steel garage door can be painted with a

high quality 100% acrylic latex (flat, satin, or semigloss)

exterior grade paint. Before painting the door it must be free

of dirt, oil, caulk, waxes and mildew.

Do not use any type of oil based paint or Alkyd modified

acrylic latex paint. These paints will void the warranty of

your door.

Insulated Steel Door Limited Warranty Information

If your garage door does not conform to this warranty, notify us in writing at the following address promptly after discovery of the defect.

installation and maintenance instructions may be obtained by calling 1-800-621-3667.

Clopay Building Products, Attn: Consumer Services Dept., 1400 West Market Street, Troy OH, 45373. Additional copies of our

C24-R0 -0

A Griffon Company, Inc. 2012

MDP38, MFL38, MRP38, MDP68, MFL68, MRP68, MDP38U, MFL38U,

MRP38U, MDP68U, MFL68U, MRP68U

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