Installation Instructions

INSTALLATION & MAINTENANCE
Insulated Steel Residential Garage Door Instructions
Model: Size:
Serial No.:
(Provided on label on interior door surface)
Homeowners Should Retain This Booklet for Future Reference
This Manual Contains Important Safety Information
CONSUMER HOTLINE
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1-800-621-3667
Hours of Operation (Central Time): Monday - Friday, 8:00 AM - 5:00 PM
20
Annual Maintenance
1) Lubricate all moving parts of the door with light household
oil, including:
a) Lift cables at the bottom bracket button
b) Bearing of the sheaves
c) Lock hardware where surfaces turn or slide
d) Full length of torsion spring to reduce friction between
coils
e) Lubricate steel rollers. DO NOT lubricate nylon rollers.
2) Check for loose or bent hinges.
a) Tighten loose hinges.
b) Straighten or replace bent hinges.
Caution: To replace bent hinge(s) or broken roller(s):
Door must be locked and in the down position.
No more than 1 hinge is to be removed from the door at any
given time.
Under no circumstances should you loosen or remove the
bottom bracket without disengaging the spring tension. (Follow
instructions for removing extension springs.)
3) Check roller for broken wheels, bent shafts, or worn out
bearings
4) Check the door and track supports for loose or missing
bolts, screws, etc. Be careful not to over tighten.
5) Check the extension cables. Are they running properly in
the sheaves? Check for wear of the cable at the bottom
bracket button.
6) Check for bent track. If bent, call an authorized
professional dealer.
7) Extension spring hardware, including springs, cables,
sheaves, sheave forks, bottom brackets, and containment
cables, should be adjusted or repaired only when the
spring tension is released (the door must be open). These
repairs should be made by a qualified door technician or
a mechanically experienced person with proper tools and
instructions.
8) If your door has torsion springs, the spring assembly and
wood anchor pad should only be adjusted or repaired by a
professional door technician.
Cleaning the Door
In order to prevent damage (rusting) caused by foreign matter
adhering to the door, the door should be cleaned at least
twice a year (normal environments) or 4 times a year (coastal
environments). The door may need to be cleaned more
frequently if road salt accumulates in a winter climate. The door
should be wiped down with a mild household detergent and
rinsed with clear water.
NOTE: Be sure to clean behind stop molding on the sides and
top of door.
Waxing the Door
(Coastal and Harsh Environments)
For coastal and harsh environments, it will be necessary
to wax the front side of the door following installation.
Select a good quality car wax and apply according to wax
manufacturer’s instructions. Wax should be applied at
least twice a year, immediately after cleaning (see cleaning
instructions above).
Cleaning: Clean with a mild solution of a dishwashing
detergent and a soft cloth. After cleaning, rinse thoroughly. DO
NOT use any ammoniated or solvent based cleaners of any
kind.
Care: Use a good grade of automotive paste wax and buff with
a soft cloth. Windows should be cleaned and waxed at least
annually or more often based on the atmospheric conditions
where installed.
Caution: Do not scrape or scratch.
NOTE: Minor scratches or scuffs are not considered defects
and will not be covered under the window warranty.
Replacement Parts
Replacement parts are available from an authorized
professional dealer or a building supply retailer. When ordering
repair parts, always provide the following: part name, model
number, and door width and door height (W x H). For the
location of the authorized professional dealer or a building
supply retailer nearest you, please write or call:
Plexiglass & Designer Classics Windows:
Cleaning & Care Instructions
Glass, Plexiglass, Stained Look, and Leaded
Look Windows Cleaning & Care Instructions
Clean with a mild solution of a dishwashing detergent
and a soft cloth. After cleaning, rinse thoroughly. DO
NOT use any ammoniated, abrasive, or solvent-based
cleaners of any kind.
Caution: Use care when handling decorative windows to
avoid scraping or scratching the surface.
NOTE: Minor scratches or scuffs are not considered
P/N 0137111
defects and will not be covered under the window warranty.
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1400 West Market Street
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Troy, OH 45373 USA
 201 Clopay Building Products Company
Monday – Friday, 8:30 AM - 7:00 PM
Hours of Operation (Eastern Time):
Saturday, 8:30 AM - 5:00 PM
Call Toll Free: 1-800-621-3667
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