Warranty Guide

Limited One Year Warranty And Disclaimer
Ideal’s pet doors are very durable and with the proper care will provide many years of
service for you and your pet. Thank you for selecting Ideal for your pet door. However,
please be aware the pet doors are not waterproof against inclement weather or any
excessive water exposure. The limited one year warranty set forth below applies to
Ideal’s pet door(s).
This product has a Limited One Year Warranty from the date of the purchase of the
product to be free of manufacturer’s defects in workmanship and materials. This express
Limited One Year Warranty is limited only to the original purchaser of the product and is
non-transferable. Satisfactory proof of purchase must be provided to the manufacturer for
this limited one year warranty to apply. In that case, the manufacturer will replace at no
charge to the purchaser the defective part(s). No refunds will be provided to the
purchaser. No service contract is being provided under this Limited One Year Warranty.
Proof of purchase so that the Limited One Year Warranty may be honored must be made
to:
Ideal Pet Products, Inc.
24735 Avenue Rockefeller
Valencia, California, USA 91355
Attention: Warranty Department
[phone] / 1-877-IDEALPET (433-2573)
[e-mail].
Any and all implied warranties are expressly disclaimed and of no force or effect. These
warranties include, but are not limited to, the implied warranties of merchantability,
implied fitness for any intended purpose, and any warranties under the California Song-
Beverly Consumer Act.
This Limited One Year Warranty is void if damage is due to improper installation,
intentional misuse or abuse, repairs by anyone other than the manufacturer, the failure to
follow manufacturer’s instructions, or if the product is being used for commercial
purposes. Purchaser assumes all risks and liabilities for the misuse or abuse of the
product, the commercial use of the product or the failure to follow manufacturer’s
instructions.
This Limited One Year Warranty only applies if the product is used for domesticated
animals. The Manufacturer, Ideal, is not responsible and shall not have any liability for
any damage to or defects caused by acts of god, criminal activity, dog abuse including,
but not limited to chewing on the door, lightening, abuse, alteration, trespassing,
children’s use of the product, unauthorized access, entry by non-domesticated or “stray”
animals, or any other unintended use or misuse of the product.