Warranty Guide

Limited Lifetime Warranty
All Parts Are Guaranteed To Be Free Of Manufacturer’s Defects In Workmanship And Materials,
Excluding Flap Or Breakage Of The Glass Panels. Lifetime Warranty Applies To The Original
Purchaser Only, With Proof Of Sales Receipt. All Defective Parts Will Be Replaced Free Of Charge.
The Replacement Part Will Be Sent When We Receive Proof Of Purchase And A Check In The
Amount Of $7.50 To Cover Shipping And Handling, Payable To: IDEAL PET PRODUCTS, INC.
This Warranty Is Void If Damage To Material Is Due To Improper Installation Or Intentional Abuse.
IDEAL Pet Products, Inc.
24735 Avenue Rockefeller, Valencia, CA 91355
Attn: Pet Products Warranty Dept.
24735 Avenue Rockefeller • Valencia, CA 91355 • [phone] • www.idealpetproducts.com
rev. 7.05
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Need Help...
Glass Broken...
Missing Parts...
Please Do Not Return Merchandise To The Store
Before You Call Us TOLL-FREE For Assistance.
1(800)378-4385
We’ll Provide You With:
• Prompt Shipment of Missing or Defective Parts
(At No Cost To You!)
• Free Technical Assistance Monday-Friday
8:00 a.m. – 5:00 p.m. PST
Or...Visit Us On The Web At: www.idealpetproducts.com