Operation Manual

Troubleshooting continue...
Try moving the Handset closer to the Base unit.
Try a different position for the base unit - perhaps
higher, or further from other electrical equipment.
Check that the Base unit’s mains power adapter is
plugged in and power is switched on. The Base unit
needs mains power for normal operation of the phone -
not just for charging the batteries.
Make sure you’re using the telephone line cable that
was supplied with your iDECT X2i. Other telephone
cables might not work.
Check that you have not set the ringer volume to Off.
See Section 4 for more information.
Check that the total REN value of all equipment
connected to your telephone line is no more than 4.
Disconnect one or more telephones and see whether
that helps.
Move the Handset closer to the Base unit before you try
again to make a call.
Move the Handset closer to the Base unit, or to a
different position.
Try moving the Base unit so that it’s not near other
electrical equipment, such as a TV or a computer.
If you are using a routing box (smart socket), try
disconnecting it then making a call. If the sound is OK
without the routing box, that’s the cause of the problem.
You’ll get the best results if you site the Base unit as
high as possible. For example, in a two-story house,
the first-floor landing is an ideal place for the base unit.
The strange noise is caused by interference. Disconnect
the mains power lead from the back of the Base unit,
then wait for 30 seconds before reconnecting it.
“When I press keys on
Handset, digits appear
on the LCD screen, but
I can’t make an outside
call.”
“The phone does not
ring.”
“My call was cut off
when I went out of
range. Now I can’t
use my handset.”
“There is interference,
noise or echoing on
the line.”
“When I press the
PHONE or SPEAKER-
PHONE button, I hear
a loud noise.”
line
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