User Manual

MorphoAccess® Sigma Series - Installation Guide
Table of Content
6
MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN
SSE-00000XXXXX-01
September 2013
Areas containing combustibles ............................................................................................ 58
Specific precautions for terminals equipped with a contactless smartcard reader ............ 58
Ethernet connection ............................................................................................................ 58
Date / Time synchronization ............................................................................................... 59
Cleaning precautions ........................................................................................................... 59
Legacy mode ........................................................................................................................ 59
Lighting conditions for face detection ................................................................................. 59
Main principles ........................................................................................................................ 61
Most useful areas for biometric data...................................................................................... 62
Position of finger ..................................................................................................................... 63
Finger height ........................................................................................................................ 63
Finger angle ......................................................................................................................... 63
Finger inclination ................................................................................................................. 64
Finger rotation ..................................................................................................................... 64
Troubleshooting ...................................................................................................................... 65
How to get the latest versions of documents ......................................................................... 67
Documents concerning the MorphoAccess® terminal ............................................................ 68
Documents about installing the terminal ............................................................................ 68
Documents about administrating / using the terminal ....................................................... 68
Documents for the developer .............................................................................................. 68
Release note ........................................................................................................................ 68
Troubleshooting ...................................................................................................................... 70
The IP address for the terminal is unknown or it is not possible to connect to the terminal
............................................................................................................................................. 70
The sensor is switched off .................................................................................................... 70
The terminal returns erratic responses to Ping commands ................................................ 70
FAQ .......................................................................................................................................... 71
Contacts .................................................................................................................................. 72
Customer service ................................................................................................................. 72
Hotline ................................................................................................................................. 72
Annex 1 : Finger Placement Recommendations ...................................................................... 60
Annex 2 : Bibliography ............................................................................................................. 66
Annex 3 : Support .................................................................................................................... 69