User's Manual

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Pic.143 Print head replacement
4. Setup t he print position and the color density.
After installing the new TPH, you must reset the print position and the color density using
CardPrinterSetup utility. Refer to “4.1.2 Default setting”
5. Calibration of Print Head
A
ngle
To get the best print quality, the TPH
should be located vertically with card
surface.
If print quality has the problem, it could be
caused by print head angle.
Through Adjusting print head angle b
y
screw (red mark in the Pic.144), you could
make good quality of print.
(Use the appropriate screw driver to
adjust, and turn the screw by 90 degrees
at a time.)
Pic.144 Print head angle
6.3. Card movement
6.3.1. Cards can’t enter into the printer from input hopper.
z Non-standard cards or bad cards.
Change the cards. You can use only ISO CR-80 card (54mm x 86mm).
z Card thickness control lever is set improperly.
Regulate the card thickness control lever to fit the current card thickness.
z Badcardarray.
Array the cards again and put them on input hopper as section 2.2 in this manual.
z Cards have static and moisture.
Remove the moisture or static.
6.3.2. Card Transfer Error occurs when the ribbon is coiled around the transfer
roller or the printing roller.
Open the top cover and remove the card and the coiled ribbon from SMART-50 printer using
front LED buttons. If this problem occurred frequently, check the below things.
z Non-standard cards or bad cards.
Change the cards. You can use only ISO CR-80 card (54mm x 86mm).
z T he transfer roller or the printing roller is contaminated with the dust and dirt
Remove the dust and dirt with the cleaning kit as section 6.1
z Wrong printing position setting.
Please contact the local supplier
z When operating temperature and humidity is out of the acceptable operating limit of the
printer.
Adjust the operating environment of the printer.