User's Manual

5.1.1 Unprinted or wrong colors printed spot
 The card surface is contaminated by foreign substance.
After checking the status of card, please change it
to another clean card.
 The cleaning roller is contaminated.
After checking the cleaning roller. If the cleaning roller
is contaminated too much, please change a disposable
cleaning roller.
 Dust is too much in printer.
Please clean the inside of printer by using cleaning kit.
5.1.2 Unprinted horizontal line
 The print head is contaminated by foreign substance.
Please clean the print head by using cleaning kit.
 The print head is damaged.
Please contact the local supplier to replace the print head.
 The ribbon cartridge is improperly installed.
Please check the installation status of ribbon cartridge
and whether the print ribbon has wrinkles.
5.1.3 Blurry or unstable print
 Uneven or bad surface of card.
Please change cards.
 Too high or too low setting of color density.
The printing density of your printer must be adjusted.
Please contact the local supplier.
 The print head is contaminated by foreign substance.
Please clean the print head by using cleaning kit.
5.1.4 Not aligned color print
 Non-standard or bad cards.
Please change cards
(ISO CR80 card (54mm x 86mm) must be used).
Figure 102 Printing quality trouble 2
Figure 103 Printing quality trouble 3
Figure 101 Printing quality trouble 1
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