User's Guide

Managing Access in App

PIN codes can be generated on the app under [Access], create [+Access] and choose either

One-Time, Permanent or Duration PIN.

Pin codes will expire if its not use within its activation period. Refer to the table below.

Creating PIN codes

PIN Type Use PIN within*

One-Time PIN 24 hrs of generation

Permanent PIN 24hrs of generation

Duration PIN 24hrs from the start time

Bluetooth Guest Key

Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests

to unlock the igloohome smart lock via Bluetooth.

There are 3 steps to using a Shared Bluetooth Key

1. Under [Access], create [+Access] and choose [Bluetooth Key] under

[Access Type]. Proceed to share the key after it is created.

2. Guest receives the Bluetooth Key by one of these methods:

• Clicking the URL given and follow the instructions.

• Scanning the QR code under [Visits].

3. Guest can now use the Bluetooth Key under [Visits] whenever he is within

range of the lock.

Notes:

• The owner can revoke the Bluetooth Key in App.

• Bluetooth Key must be accepted within 1 hour generation before it expires.

Resetting PIN codes

Ensure that Bluetooth is switched on, and you are within Bluetooth range of the lock.

Go to Home > Select Lock Name > [Settings] > Reset Pins

Lock will reset all codes, except for Master PIN, and all PIN codes previously generated are no

longer valid.

Adding Key Card

1. Under [Access], select [+Access] followed by [Key Card Holder].

2. Follow instructions on the app and select [Done] to complete the process.

Note: Duration PIN code end times can be customised within a 28-day timeframe. Past this

timeframe, the end time will automatically be conﬁgured to the start time.