User guide

TROUBLESHOOTING
Symptom Possible reason Solution
Erratic
performance
No sound
Sound distorted
iPad/iPhone/iPod
doesn’t charge up
External interference
Volume is too low
Volume is too high
Sound source is distorted
Bongiovi DPS and/or eq
settings are set too high
iPad/iPhone/iPod is locked
up/ frozen
iPad/iPhone/iPod battery has
problem
iPad/iPhone/iPod is not
docked properly
Move unit away from potential sources of
external interference such as computers,
modems, wireless devices (routers) or
fluorescent light.
Turn volume up
Turn volume down
If the iPhone/iPod original sound file (MP3) is
old or of poor quality, distortion and noise are
easily noticed with high-power speakers. Try
upgrading file from a trusted source such as
iTunes.
Turn Bongiovi DPS off if necessary.
Please make sure your iPad/iPhone/iPod is
working properly before docking into the unit.
Please refer to your iPad/iPhone/iPod
manual for details.
Remove your iPad/iPhone/iPod from the
dock and check for obstruction on the
connectors in the dock and on your
iPad/iPhone/iPod.
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