Product Warranty

Repairs & Warranty Information
Repairs
To help expedite your service request please follow these four steps:
1. Provide us with the following information.
o First and Last name
o Mailing address
o Phone number
o Model number / serial number
o Retailer where the unit was purchased
2. Remove the batteries (if applicable) and pack the unit in a well-padded, appropriate box.
3. Don't forget to enclose a photocopy of your sales receipt, credit card statement, or other proof of purchase if available.
4. Send the unit prepaid and insured, to the Technical Support Center listed below.
iHome Tech Support
1412 Broadway, 7th Floor
New York, NY 10018
Who is covered?
This limited warranty is non-transferable and covers only the original end purchaser. An original or copy of a sales receipt from the original iHome
Authorized sales retailer is required for warranty service. This limited warranty does not cover products purchased through online auction websites.
Online sales auction confirmations are NOT accepted for warranty verification.
What is covered?
iHome Cases (“iHome”) warrants that this product (the “Product”) will be free from defects in workmanship and materials under normal use for as
long as that item is being sold (“Limited Lifetime Warranty Period”).
What is not covered?
• Normal wear and tear of Product use
• Misuse, lack of care, mishandling, accident, abuse or other abnormal use
• Use of the Product other than for its intended purpose
• Damage caused by improper or unauthorized repair or maintenance
• Product that has been modified or altered
• Any product that is not manufactured by iHome (including, without limitation, any non-iHome product that is used in connection with the Product)