User's Manual

Table Of Contents
8 - Support
6 3
ARC System 2
Chapter 8 Support
For any question you may have, please refer to the FAQ webpage at:
www.ikmultimedia.com/faq
Here you will find answers to the most common questions.
To submit a Technical Support Form, go to:
www.ikmultimedia.com/support
For other requests such as Product, Sales, or Web info, please go to:
www.ikmultimedia.com/contact-us
8.1 User Area
The User Area is a special section of our website specifically designed for
our users’ needs.
If you are a member of our registered users’ database, you will be able to:
Edit your Personal data.
Manage your product Authorization Codes.
Download the latest products updates and free content.
Transfer your License.
Get your Free Products.
Download your Sound Libraries.
Share your AmpliTube presets.
Check your IK JamPoints.
To access the User Area go to www.ikmultimedia.com/userarea
To enter the User Area for the first time, you have to log in with the User
Name and Password that you’ve received from us via e-mail after your first
IK product registration. If you have changed your User Name and Password,
please use your most current information to log in.