User Manual
36
Error codes
Any malfunctions during operation will be identified by an error message on the display.
Proceed as follows in such cases:
F
Switch off device using the main switch at the back of the device
F
Carry out corrective measures
F
Restart device
Error code Effect Cause Solution
Err 01 Pump off
Heating off
No External Pt 100 temperature
sensor
- Check this sensor
Err 02 Pump off
Heating off
Motor Over current (rate
current)
- Reduce pump motor speed
- Use uid with lower viscosity
- Check if the pump impeller is blocked
Err 03 Pump off
Heating off
Motor Over current (Max
current)
- Reduce pump motor speed
- Use uid with lower viscosity
- Check if the pump impeller is blocked
Err 04 Pump off
Heating off
Motor Hall signal missing - Reduce pump motor speed
- Use uid with lower viscosity
- Check if the pump impeller is blocked
Err 05 Pump off
Heating off
Too high liquid level - Check the liquid level and buoyage
Err 06 Pump off
Heating off
Too low liquid level - Check the liquid level and buoyage
Err 07 Pump off
Heating off
Too high voltage - Check the mains power
Err 08 Pump off
Heating off
Too low voltage - Check the mains power
Err 09 Pump off
Heating off
Device internal temperature is
too high
- Check the ambient temperature and let the device
cool down
Err 10 Pump off
Heating off
PC communication failure - Check communication cable
Err 11 Pump off
Heating off
Temperature difference
between control sensor and
safety sensor is too much
- Check safety temperature circuit and bath uid
Err 12 Pump off
Heating off
Safety temperature alarm
- Check the bath temperature measurement
Err 13 Pump off
Heating off
Heater switched off by safety
circuit
- Check safety temperature set value, uid level
Err 14 Pump off
Heating off
Fan error - Check the fan and clean the grids at the rear side
If the actions described fails to resolve the fault or another error code is displayed then take one of the following steps:
- Contact the service department;
- Send the device for repair, including a short description of the fault.