Warranty Information

TWO Year Warranty
Effective January 1st, 2020
Thank you for choosing an ILVE USA for your home.
Your appliance will be repaired or replaced, including related labor and travel, for product which proves
to be defective as to workmanship or materials by ILVE USA.
Owner's Responsibilities
• Provide any defective part to an authorized ILVE servicer.
• Provide proof of purchase (sales receipt).
• Provide normal care and maintenance, including cleaning
as instructed in Owner's Manual.
• Replace owner replaceable items where directions
appear in the owner's manual.
• Make product accessible for service.
• Pay for premium service costs for service outside
servicer's normal business hours.
• Pay for service calls related to product installation.
• Pay for servicers, labor and travel expenses under limited
warranty provisions.
Items Not Covered
• Normal product maintenance and cleaning.
• Light bulbs.
• Damages which occur in shipment and installation
• General rebuilding or refurbishing that is not a legitimate
warranty repair. Failures caused by:
o Unauthorized service.
o Grease or other material buildup due to
improper.
o Cleaning or maintenance.
o Accidental or intentional damage.
o Connection to an improper gas or power
supply.
o Acts of GOD.
o Use of improper pans, containers, or
accessories that cause damage to the product.
Warranty Limitations
• Begins at date of original purchase.
• Product used on a commercial, rental, or leased, basis is
not covered by this warranty.
• Applies to product used within the United States only.
• Service must be performed by an authorized ILVE
servicer.
Warranty Is Void If
• Serial plate is defaced.
• Product is altered by user
• Product is not installed or used according to
manufacturer's instructions
IN NO EVENT SHALL ILVE USA BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES
This warranty gives you specific legal rights and you may
have others which vary from state to state.
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Visit our website at ilveusa.com for warranty registration.
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