User Manual

Attendant Console CTI
The operator console software solution
that simplifies and improves inbound
telephone traffic handling.
ACD - Customer Service
The ultimate Automatic Call Distribution
for handling, dispatching and monitoring
incoming telephone calls.
Directory, Click to Call & Caller ID
Centralize and synchronize the company
contacts to provide fast searches, click to
call, CallerID to the phone.
IP Fax Server
The all software-based solution of IP
Fax Server that increases savings and
productivity.
Accounting & Billing
The most advanced and easy to use
solutions for monitoring and analyzing
telephone traffic for Cisco UC.
Budget Control
Smartly assigns a budget to the calls, alerts
via e-mail and locks the telephone when
the budget has been reached.
Phones lock - XML services
Easily lock the company phones avoiding
any kind of abuse and any surprise on
the phone bill.
Desktop Solution CTI
The Computer Telephony Integration
client-server software that simplifies and
enhances the use of the phone.
Auto Attendant
Add all the IVR features, such as
welcome or day-night messages
required by the system.
Audio-Video Skype Gateway
Allows to easily connect Skype
users to the Cisco UC, video endpoint
and telepresence environments.
Mobile Apps
Access on the Imagicle apps everywhere
from the tablet/smartphone. Available on
AppStore and on Google Play.
Gadgets for Jabber
Make Cisco Jabber even better by
integrating Imagicle applications directly
into Jabber desktop.
Copyright Imagicle SpA 2010-2014. Brands cited must and will be considered as registered brands property of their respective owners.
[e-mail] T [phone] www.imagicle.com
Imagicle Accounting & Billing, Fax
Server and Directory solutions
directly are avialable from Cisco
Global Price List.
Accounting & Billing, Attendant
Console, ACD, Fax and Directory
approved in Cisco SIP - Solution
Incentive Program.
Officially added to Cisco Quick
Pricing Tool (QPT), the automated
pricing tool for Cisco Business
Edition 6000.
Available on
CISCO
GPL
Imagicle
ApplicationSuite
Must-have apps for your Cisco UC.