User Manual

17
• If it’s a DC receiver, turn the receiver off, and verify that the batteries’
polarity is correct. Then turn the receiver back on.
• Make sure the batteries in the Transmitter are fresh. Weak batteries
will reduce the maximum transmission distance.
• Ensure that both the transmitter and receiver are connected properly.
• Make sure that both units are set to the same channel.
• Verify that the ash lighting equipment in use is operating properly
when not connected to the PowerSync16-Mini System. If triggering a
ash that uses a household-style sync terminal, make certain that the
plug is oriented correctly.
• Verify that the ash lighting equipment has a sync voltage that is
compatible with the PowerSync16-Mini System.
• Ensure that all cables attached to both the ash and PowerSync16-
Mini System are fully intact and are not frayed or torn.
• Check for a stuck test button on all units, including the ash units.
• Sync speed and working distance are affected by radio reections
and obstructions. Avoid placing the transmitter and receiver between
a large hill or concrete, metal, or water obstructions. Reposition the
units so they are not blocked by these objects. Often, moving the
transmitter and receiver a couple of feet will solve the problem.
Troubleshooting
If the Transmitter and Receiver are not communicating with each other, try
these common solutions.
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