Instruction for Use

EN
User manual
17
DESCRIPTION OF FAILURE INDICATORS
Failure indicator
lights up:
Indication on
display
Possible causes / Solution
Call Service
“bdd“
“Drum aps open“
Appliance stops during the programme. The drum aps have not been closed properly. Push the
“Reset/Drain“ button for at least 3 seconds and wait until the “Door open“ lights up. Open lid
and close drum aps, then select and start desired programme again. If fault persists, notify our
After-Sales Service.
from “F02“ to “F35“
(except “F09“)
“Electrical module fault.
Push “Reset/Drain“ button for at least 3 seconds.
“F09“
Water level too high“
After programme cancellation or false operating. Push “Reset/Drain“ button for at least 3 seconds.
FA“
Water stop fault
Switch o appliance, pull out mains plug and turn water tap o. Tilt appliance forward carefully to
allow collected water to ow out from the bottom. Then:
Plug in the appliance again.
Turn the water tap on (if water immediately ows into the appliance without the appliance
being started, there is a failure; turn o the tap and notify After-Sales Service.
Select and start the desired programme again.
“Fod“
“Over foaming“
Too much foam interrupted the wash programme.
Select and start “Rinse & Spin“ programme.
Afterwards select and start desired programme again, using less detergent.
If faults persist, unplug the appliance, turn o the water tap and contact our After-Sales Service.
Failure indicator
lights up:
Possible causes / Solution
Water tap closed
Appliance has no or insucient water supply. The “Start/Pause“ light blinks. Check whether:
Water tap is fully open and water supply pressure is sucient.
Kinks are present in water inlet hose.
Mesh lter of water supply hose is blocked (see “CLEANING & MAINTENANCE).
Water hose is frozen up.
Safety valve inspection window of your water supply hose is red (provided your appliance has a water supply hose, (see
previous chapter “CLEANING & MAINTENANCE/ CHECKING THE WATER SUPPLY HOSE“); replace the hose by a new
one available through our After-Sales Service or your specialist dealer.
After problem has been removed, restart programme by pressing “Start/Pause“ .
If the fault occurs again, contact our After-Sales Service.
Clean pump
Waste water is not pumped out. The appliance stops in the corresponding programme step; unplug it and check
whether:
Kinks are present in the drain hose.
Filter or pump is blocked (see chapter “CLEANING & MAINTENANCE/ CLEANING THE WATER FILTER / DRAINING
RESIDUAL WATER“); make sure the water has cooled before draining the appliance.
The drain hose is frozen up.
After problem has been removed, push “Reset/Drain“ button for at least 3 seconds to drain the water.
If the fault occurs again, contact our After-Sales-Service.
Detergent over
dosage
(if available)
The symbol will light up at the end of the programme if you used too much detergent.
Too much foam is formed.
The detergent is not compatible with the washing machine (it must bear the wording “for washing machines“, “for hand washing
and washing machines“, or something similar).