Warranty

Important Information for Engineered Wood Barn Doors
 After you removed the door from its protective wrapping, we advise that
the doors acclimatized in the room you plan to install it for a minimum of
24 hours.
 Avoid installing near rooms with moisture or where temperatures change
through the seasons, optimal relative humidity in your home to prevent
warp, twist, swelling, or shrinking in any wood product is 25% – 55%.
Anything outside these parameters and their effects are not the
responsibility of Colonial Elegance.
 Install indoors only.
 Do not trim, cut or modify the door.
 Do not clean with solvents or commercial cleaners as they may damage
the finish on the door. When cleaning, wipe with a damp cloth or sponge in
a small test area before attempting to remove any stain.
Limited 1-year warranty
The doors manufactured and distributed by Colonial Elegance are made using a
process that creates a quality engineered wood substrate. We offer you a one-
year (1) year limited warranty on the door, from the date of purchase.
For engineered wood doors, we recommend the installation of solid wood
blocking bracket for drywall applications. This helps secure your door to the wall.
Do not place your barn door directly on the drywall unless it is securely fastened
directly to the studs. Our doors are manufactured to be installed with one of our
decorative rails. Follow the instructions carefully to ensure the strength of the
installation
Colonial Elegance warrants all components against defects in workmanship and
materials under normal wear and tear for the limited life of these products.
The warranty will be void if the damage is caused by abuse, mishandling,
improper installation or misuse, indirect or incidental exposure to water and / or
moisture or foreign objects that include dripping ceiling or paint materials.
This warranty does not cover any labor costs incurred in removing, relocating or
replacing defective products or parts of these products. In the event of a defect,
malfunction or other failure of the product covered by the warranty, Colonial
Elegance will replace, repair the defect for free within ninety (90) days of receipt
of the product, or refund the purchase price to his sole discretion.
To take advantage of this warranty, the consumer must have proof of purchase
and contact customer service at 1-800-361-0230 between 8:00 AM and 5:00 PM
EST Monday through Friday or by email at [e-mail]